Company: Royal Bank of Canada
Location: Toronto, ON
Expected salary:
Job date: Sun, 29 Jun 2025 01:58:58 GMT
Job description: Job SummaryJob DescriptionWhat is the opportunity?The RBC Team is hiring for a QE Lead role within Risk IT Team. As Quality Engineering Lead, you provide support for a suite of business mission-critical and complex applications, understanding both front and back-end of the applications under the guidance of the QE Manager. The technology platform spans the breadth of Windows and Linux platforms, Python / Java environments and MS SQL and Oracle platforms.What will you do?Lead timely delivery of releases and QE improvement and transformation initiativesCreate test plans, test cases and test scripts based on complex requirement documents and business User StoriesDevelop and maintain automated test suites using test automation toolsExecute test cases (manual/automated) document test results and raise defects whenever necessary.Be responsible for component or end-to-end tracking of issues, as requiredWork with JIRA, Confluence, qTest for test case management, defect management, test reporting and other functionsParticipate in defect triage and Scrum meetingsTest new technologies and system functionality to ensure business acceptance, user acceptance and system integrationEffectively collaborate with team members, stakeholders and business partners from initiation to close by using strong communication, rapport building and other stakeholder management techniquesContinually enhance your own skills and build knowledge in all aspects of the organization, the business and information systems.Manage and collaborate with team members in remote settingsWhat do you need to succeed?Must-have7+ years of total experience in a QE or equivalent technical role, with 2+ years of QE Lead experienceGood knowledge of QE Processes, Testing Life Cycle, SDLC and Defect Management processes for application testing, development and supportETL Application testing experience; Strong knowledge of writing complex SQL queriesExperience in a variety of test automation frameworks/tools e.g., (Robot Framework and others ) and script development using scripting languages (e.g.Python, Perl, Bash, shell scripting, etc.)Experience with Unix/Linux environments5+ years of experience working in a variety of environments (cloud, distributed and mainframe, business workflows and services/APIs, databases) and supporting businessComputer Engineering, Computer Science, degree/diploma, Finance & Technology background or equivalent experienceNice-to-haveQA related certification. E.g. ISTQB, Agile testing, Mobile Testing etc.Experience with Iterative Waterfall and Agile Project Methodologies.Financial product knowledgePySpark and Spark SQLKnowledge of AI model (LLM)What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including great benefits, annual incentive program and recognitionLeaders who support your developmentA dynamic, collaborative, and high-performing teamOpportunities to do challenging work and grow your careerWork-life integrationPositive work culture emphasizing diversity and inclusion, volunteerism and community involvement#LI-POST#LI-TECHPJJob Skills Application Testing, Decision Making, Detail-Oriented, Group Problem Solving, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test AutomationAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-06-27Application Deadline: 2025-07-22Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Hub International – Quality Assurance Analyst, Web Applications – Windsor, ON
Company: Hub International
Location: Windsor, ON
Expected salary:
Job date: Sat, 14 Jun 2025 22:14:51 GMT
Job description: We are seeking a Quality Assurance Analyst to join our Web Applications team.Location: Windsor, ON | Ottawa, ON
This position supports flexible work arrangement – Hybrid.Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the fifth largest insurance brokerage in the world with 16,000 employees and more than 475 offices.Why we are different: In 2021, HUB won the prestigious Stevie Award for Employer of the Year – Insurance. This award recognizes the world’s best companies to work for and their ongoing commitment to the growth, development, and wellness of employees. We’re about communities too. HUB/HCC is committed to a formal program – HUB Gives – that encourages employees to donate their time, creativity, and passion to community causes. We believe in contributing to where we live, work and play.THE ROLEThe Web Applications team is primarily responsible for the planning, development, deployment, and ongoing maintenance of customer-facing web applications that allow our visitors to quote, purchase and modify their insurance policies online.As a Quality Assurance Analyst on the team, you’ll improve the reliability, performance, and stability of the applications within our portfolio through automation of test cases, manual testing, regression testing, and the identification of application defects to be remedied by application developers.You will have the opportunity to use cutting edge tools to help design and build performant and reliable applications to deliver exceptional experiences to our insurance industry customers. We use the same technology as the cool kids, with the same remote work capabilities. We want awesome, so if you’re looking for more than a job, begin a new adventure with us. You’ll enjoy paid HUB days (on top of vacations) and great benefits. Go ahead, tell us how awesome you are, and we’ll brag a little about ourselves too.KEY RESPONSIBILITIESDesign and implement automated tests for applications following industry and team best practicesPlan and conduct manual testing where automated testing opportunities do not exist today and where automation is unlikely to occur (ie. legacy systems)Plan and conduct regression testing to ensure that unintended changes are not introducedCollaborate with team members to plan, document, estimate and execute projectsStay up to date with industry best practices and new technologies and toolsResearch, propose and implement improvements to products and workflowsAutomate tasks and build tools to increase efficiencyIdentify & help mitigate project risks (security, technical, and otherwise)Learn and understand the needs of our customers and the business and design solutions that positively impact bothPrioritizes available tasks and personal workload to meet the team’s goals and respond to emergency situations effectivelyREQUIRED SKILLS AND QUALIFICATIONSPost-secondary diploma/degree in Computer Science or equivalent experienceStrong verbal and written communication skillsExperience manually testing software/web applicationsExperience writing and executing comprehensive test plans which validate both technical and business requirementsDesire and ability to learn new methodologies and skillsSelf-sufficient and able to work autonomouslyCollaborative and able to work on a teamStrong dynamic programming language skillsWe use Python and JavaScriptExperience testing web applications with automation toolsWe use Pytest, Selenium, and PlayWrightStrong problem solving and analysis skillsHigh attention to detailUSEFUL SKILLS AND EXPERIENCEGitCI/CD platforms (CircleCI, Travis CI, Jenkins, etc.)Building and working with REST APIsLogging and monitoring platforms (Sentry, Datadog, NewRelic, etc.)Task and project management via Jira and AsanaWorkplace messaging via Slack and TeamsExperience building frontend and backend systems using common frameworksWe use Django and ReactFamiliarity with some of the supporting technology we use:AWS and Linux environmentsDocker and KubernetesPostgreSQL or MySQLRedis and MemcachedCelery Task Queue or RabbitMQInsurance/Financial industryAgile ScrumBilingual: English & French (Asset)OUR COMMITMENT:An environment that fosters continuous learning and improvement.A leadership team dedicated to your growth and success.To listen. Our employees have great ideas. We implement them.Appreciation of your efforts. Every day.Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.#WeAreHCCDepartment Information TechnologyRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hub International – Quality Assurance Analyst, Web Applications – Windsor, ON
Company: Hub International
Location: Windsor, ON
Expected salary:
Job date: Sat, 14 Jun 2025 22:21:44 GMT
Job description: We are seeking a Quality Assurance Analyst to join our Web Applications team.Location: Remote (Within Canada)
Hybrid (Windsor, ON | Ottawa, ON)Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the fifth largest insurance brokerage in the world with 16,000 employees and more than 475 offices.Why we are different: In 2021, HUB won the prestigious Stevie Award for Employer of the Year – Insurance. This award recognizes the world’s best companies to work for and their ongoing commitment to the growth, development, and wellness of employees. We’re about communities too. HUB/HCC is committed to a formal program – HUB Gives – that encourages employees to donate their time, creativity, and passion to community causes. We believe in contributing to where we live, work and play.THE ROLEThe Web Applications team is primarily responsible for the planning, development, deployment, and ongoing maintenance of customer-facing web applications that allow our visitors to quote, purchase and modify their insurance policies online.As a Quality Assurance Analyst on the team, you’ll improve the reliability, performance, and stability of the applications within our portfolio through automation of test cases, manual testing, regression testing, and the identification of application defects to be remedied by application developers.You will have the opportunity to use cutting edge tools to help design and build performant and reliable applications to deliver exceptional experiences to our insurance industry customers. We use the same technology as the cool kids, with the same remote work capabilities. We want awesome, so if you’re looking for more than a job, begin a new adventure with us. You’ll enjoy paid HUB days (on top of vacations) and great benefits. Go ahead, tell us how awesome you are, and we’ll brag a little about ourselves too.KEY RESPONSIBILITIESDesign and implement automated tests for applications following industry and team best practicesPlan and conduct manual testing where automated testing opportunities do not exist today and where automation is unlikely to occur (ie. legacy systems)Plan and conduct regression testing to ensure that unintended changes are not introducedCollaborate with team members to plan, document, estimate and execute projectsStay up to date with industry best practices and new technologies and toolsResearch, propose and implement improvements to products and workflowsAutomate tasks and build tools to increase efficiencyIdentify & help mitigate project risks (security, technical, and otherwise)Learn and understand the needs of our customers and the business and design solutions that positively impact bothPrioritizes available tasks and personal workload to meet the team’s goals and respond to emergency situations effectivelyREQUIRED SKILLS AND QUALIFICATIONSPost-secondary diploma/degree in Computer Science or equivalent experienceStrong verbal and written communication skillsExperience manually testing software/web applicationsExperience writing and executing comprehensive test plans which validate both technical and business requirementsDesire and ability to learn new methodologies and skillsSelf-sufficient and able to work autonomouslyCollaborative and able to work on a teamStrong dynamic programming language skillsWe use Python and JavaScriptExperience testing web applications with automation toolsWe use Pytest, Selenium, and PlayWrightStrong problem solving and analysis skillsHigh attention to detailUSEFUL SKILLS AND EXPERIENCEGitCI/CD platforms (CircleCI, Travis CI, Jenkins, etc.)Building and working with REST APIsLogging and monitoring platforms (Sentry, Datadog, NewRelic, etc.)Task and project management via Jira and AsanaWorkplace messaging via Slack and TeamsExperience building frontend and backend systems using common frameworksWe use Django and ReactFamiliarity with some of the supporting technology we use:AWS and Linux environmentsDocker and KubernetesPostgreSQL or MySQLRedis and MemcachedCelery Task Queue or RabbitMQInsurance/Financial industryAgile ScrumBilingual: English & French (Asset)OUR COMMITMENT:An environment that fosters continuous learning and improvement.A leadership team dedicated to your growth and success.To listen. Our employees have great ideas. We implement them.Appreciation of your efforts. Every day.Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.#WeAreHCCDepartment Information TechnologyRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Dare Foods Limited – Manager – Quality Assurance – Milton, ON
Company: Dare Foods Limited
Location: Milton, ON
Expected salary:
Job date: Thu, 19 Jun 2025 04:44:31 GMT
Job description: Company Overview:Made Better isn’t just a claim; it’s our Dare promise.Dare has been a proudly Canadian, family-owned company since 1889. Throughout our long history, we’ve created some of the most loved brands in the country including Bear Paws cookies, REALFRUIT gummies, Breton crackers, Melba Toast and many more. For over 130 years we had been located in the Kitchener area since the family’s original store opened in 1892. We are now head quartered in Cambridge Ontario and we’ve expanded our roots far beyond. With eight manufacturing plants and over 1400 employees, Dare is part of the fabric of Canada.At Dare our dedicated team works passionately to uphold our tradition of excellence, innovation and quality in every aspect of our operations. Our state-of-the-art facilities utilize advanced technology to ensure consistency and quality while meeting the evolving needs of our consumers and customers. Overview:Reporting to the Quality Director, this position (Quality Assurance Manager) leads the quality function at the facility level to ensure implementation of quality programs and systems, drive reductions in consumer dissatisfiers and partner with operations to build a strong quality and compliance culture. Key Ingredients:
- As a member of the Plant Leadership Team, lead the implementation and continuous improvement of the Quality Management System in the manufacturing plant in line with company and SQF standards.
- Drive the continuous improvement of product quality; including reduction initiatives for key consumer dissatisfiers, management of customer inquiries or issues and eradication of defects and losses.
- Support innovation projects and customer specific initiatives from a food safety and quality perspective.
- Champion the modernization of quality tools in plant in line with strategic plan (SAP, traceability, electronic quality data, supplier management).
- Participate as an active member of the Dare Quality Community, fostering connection with peers in other plants and the continuous improvement of quality across the network
#INDDF Recipe for Success:
- Minimum 5 years food industry quality management expertise in a manufacturing plant
- Experience in snack food / confectionary quality is an asset
- Post-secondary degree or diploma in Food Science or related field
- SQF Practitioner and PCQI certification is an asset
- Must be available to work full-time onsite at our manufacturing facility; this is not a hybrid or remote position
- Strong proficiency in communication and technical writing in English
- Intermediate knowledge of Microsoft Office products (Excel, Word)
- Ability to influence decision makers; excellent relationship management skills.
- Strong organization skills with the ability to manage multiple projects and problem solve
- High ethical standards and strong work ethic
Additional Information:Total Rewards Package: Our Total Rewards package reflects the investment we make in our employees to help them and their families achieve their well-being goals. Total Rewards at Dare Foods includes a competitive base salary, comprehensive health and wellness benefits and retirement programs. In addition, we offer paid time off, career development opportunities as well as reward and recognition programs.At Dare Foods Limited, we are dedicated to creating an inclusive, accessible, equal-opportunity environment that welcomes all individuals from all backgrounds because we know it will make our company a better place to work. Requests for accommodation due to a disability (visible or invisible, temporary or permanent) can be made at any stage of application and employment.We want to thank all candidates in advance for their interest; only those candidates selected for an interview will be contacted. Due to the volume of applications we receive, we cannot confirm the receipt of individual applications or resumes.
Quality Assurance Lead Manager – Cima+ – Vancouver, BC
Company: Cima+
Location: Vancouver, BC
Job description: exceeding 3,500 employees nationwide, our Energy & Resources and Project Management sectors in British Columbia are experiencing…. We are seeking an experienced Quality Assurance Lead Manager to oversee the quality management processes for engineering, procurement…
The company, which employs over 3,500 people nationwide, is currently expanding its Energy & Resources and Project Management sectors in British Columbia. They are looking for a qualified Quality Assurance Lead Manager to supervise the quality management processes related to engineering and procurement.
I’m unable to access external websites directly. However, if you provide me with the details or key points from the job description, I would be more than happy to help you summarize or rewrite it!
Expected salary:
Job date: Sat, 21 Jun 2025 22:52:28 GMT
Quality Assurance Lead Manager – Cima+ – Vancouver, BC
Company: Cima+
Location: Vancouver, BC
Job description: exceeding 3,500 employees nationwide, our Energy & Resources and Project Management sectors in British Columbia are experiencing…. We are seeking an experienced Quality Assurance Lead Manager to oversee the quality management processes for engineering, procurement…
The company, which has over 3,500 employees across the nation, is currently looking for an experienced Quality Assurance Lead Manager. This position will focus on overseeing quality management processes within the Energy & Resources and Project Management sectors in British Columbia, specifically in areas related to engineering and procurement.
I’m unable to directly access websites. However, if you can provide the details or key points from the job description you’re interested in, I can help you formulate or summarize it!
Expected salary:
Job date: Sat, 21 Jun 2025 22:06:32 GMT
Manager, Quality & Patient Safety – Nova Scotia Health Authority – Halifax, NS
Company: Nova Scotia Health Authority
Location: Halifax, NS
Expected salary: $65.28 per hour
Job date: Thu, 19 Jun 2025 22:20:57 GMT
Job description: of inpatient, outpatient and community-based programs and services. We are seeking a Manager, Quality and Patient Safety… manager supports the Director, Quality, Patient Safety and Patient Experience in leading the development and implementation…
The content discusses the need for a Manager of Quality and Patient Safety, who will assist the Director in enhancing the quality and safety of patient care across inpatient, outpatient, and community-based programs. The manager will focus on developing and implementing strategies to improve patient experience and ensure safety in healthcare delivery.
Intertek – Regional Quality Manager – Canada – Mississauga, ON
Company: Intertek
Location: Mississauga, ON
Expected salary:
Job date: Sat, 14 Jun 2025 22:15:48 GMT
Job description: Regional Quality ManagerIntertek is searching for a Regional Quality Manager to join our Building & Construction team at our Mississauga, Ontario (Toronto) or Coquitlam, BC (Vancouver) testing laboratory supporting the Mississauga, Coquitlam, and Winnipeg laboratories. Qualified candidates may be considered for working remote or at one of the supported locations; travel is required. This is a fantastic opportunity to grow a versatile career in Quality Assurance!The Regional Quality Manager is responsible for providing managerial oversight and completion of B&C Products Quality functions, assuring proper communication and resources for scheduling and coordination of all compliance activities in order to meet timeline objectives.What you’ll do:Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive.
- Interact with clients and provide exceptional customer service
- Follow and enforce all safety requirements and company policies
- Coordinate, maintain, and expand as needed all certifications and accreditations for assigned B&C OUs
- Coordinate, prepare, and participate in applicable accreditation audits and regulatory agency inspections
- Evaluate and submit responses to all audit/inspection reports, both internal and external, and perform follow-up evaluations as required
- Plan, coordinate, and conduct audits of vendors and of internal systems, processes and documentation to assure compliance to applicable regulations and lab SOPs
- Escalate to management observed quality and compliance trends in areas inspected
- Work with management on Quality metrics for process review and improvements
- Develop, coordinate and provide annual B&C Quality training
- Provide advice and guidance on interpretations of regulatory requirements and SOPs
- Actively partner with Managers-OU to establish and communicate existing best practice Quality procedures for testing areas
- Organization of all controlled documents electronically such that they are easily accessible by all users and be the gatekeeper for all controlled documents
- Coordinate participation in, and review results of, Proficiency Testing/Inter-laboratory Comparisons/Round Robins, documenting and investigating irregularities/outliers
- Coordinate and dispatch staff and equipment to best utilize personnel and equipment to meet customer schedule and project needs
- Establish and execute a personnel training and professional development plan
- Mentor and develop staff by setting appropriate goals and objectives
- Leverage operations to achieve growth objectives of the business
- Ensure maintenance and calibration of test equipment
- Participate in industry organizations related to Quality
- Performs other work as required
What it takes to be successful in this role:EDUCATION & EXPERIENCE
- High School Diploma or GED required
- Bachelor’s Degree preferred
- 7+ years of relevant experience in quality or equivalent
- 2-3 years of management experience preferred
- Must be familiar with 3rd party accreditations and auditing
- ASQ Certified Manager of Quality and Operational Excellence, Certified Quality Auditor and/or Certified Quality Engineer preferred
KNOWLEDGE, SKILLS and ABILITIES
- Excellent communication and interpersonal skills
- Excellent leadership and team building skills
- Self-motivated and assertive
- Technical competence to interpret and effectively communicate test procedures, specifications and results with subordinates, customers, consultants, and specifiers
- Knowledge and understanding of all equipment, test methods/methodology and applicable specifications associated with areas of responsibility
- Experience that facilitates an understanding of computers and software developed for the fenestration industry, to a degree applicable to area(s) of responsibility
- Knowledge and understanding of project specification development, architectural drawings and shop drawings as they relate to the construction of a commercial building
- Have familiarity with and be willing to participate in Quality-related organizations
- Ability to understand and coordinate multiple projects simultaneously
- Ability to effectively manage and organize the workload
- Ability to travel as business needs dictate
Salary & Benefits InformationWhen working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, Registered Retirement Savings Plan (RRSP) with company match, generous vacation/sick time (PTO), tuition reimbursement and more. Intertek employees are eligible for a variety of benefits including paid holidays.Intertek’s CommitmentIntertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.Our Culture of Total Quality AssuranceIntertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all.A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world’s leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.We Value DiversityIntertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.For individuals with Disabilities, who would like to request accommodation, or who need assistance applying, please email hr.canada@intertek.comPlease apply online at Intertek Canada Careers (oraclecloud.com)*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Intertek – Regional Quality Manager – Canada – Mississauga, ON
Company: Intertek
Location: Mississauga, ON
Expected salary:
Job date: Sat, 14 Jun 2025 22:33:11 GMT
Job description: Regional Quality ManagerIntertek is searching for a Regional Quality Manager to join our Building & Construction team at our Mississauga, Ontario (Toronto) or Coquitlam, BC (Vancouver) testing laboratory supporting the Mississauga, Coquitlam, and Winnipeg laboratories. Qualified candidates may be considered for working remote or at one of the supported locations; travel is required. This is a fantastic opportunity to grow a versatile career in Quality Assurance!The Regional Quality Manager is responsible for providing managerial oversight and completion of B&C Products Quality functions, assuring proper communication and resources for scheduling and coordination of all compliance activities in order to meet timeline objectives.What you’ll do:Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive.
- Interact with clients and provide exceptional customer service
- Follow and enforce all safety requirements and company policies
- Coordinate, maintain, and expand as needed all certifications and accreditations for assigned B&C OUs
- Coordinate, prepare, and participate in applicable accreditation audits and regulatory agency inspections
- Evaluate and submit responses to all audit/inspection reports, both internal and external, and perform follow-up evaluations as required
- Plan, coordinate, and conduct audits of vendors and of internal systems, processes and documentation to assure compliance to applicable regulations and lab SOPs
- Escalate to management observed quality and compliance trends in areas inspected
- Work with management on Quality metrics for process review and improvements
- Develop, coordinate and provide annual B&C Quality training
- Provide advice and guidance on interpretations of regulatory requirements and SOPs
- Actively partner with Managers-OU to establish and communicate existing best practice Quality procedures for testing areas
- Organization of all controlled documents electronically such that they are easily accessible by all users and be the gatekeeper for all controlled documents
- Coordinate participation in, and review results of, Proficiency Testing/Inter-laboratory Comparisons/Round Robins, documenting and investigating irregularities/outliers
- Coordinate and dispatch staff and equipment to best utilize personnel and equipment to meet customer schedule and project needs
- Establish and execute a personnel training and professional development plan
- Mentor and develop staff by setting appropriate goals and objectives
- Leverage operations to achieve growth objectives of the business
- Ensure maintenance and calibration of test equipment
- Participate in industry organizations related to Quality
- Performs other work as required
What it takes to be successful in this role:EDUCATION & EXPERIENCE
- High School Diploma or GED required
- Bachelor’s Degree preferred
- 7+ years of relevant experience in quality or equivalent
- 2-3 years of management experience preferred
- Must be familiar with 3rd party accreditations and auditing
- ASQ Certified Manager of Quality and Operational Excellence, Certified Quality Auditor and/or Certified Quality Engineer preferred
KNOWLEDGE, SKILLS and ABILITIES
- Excellent communication and interpersonal skills
- Excellent leadership and team building skills
- Self-motivated and assertive
- Technical competence to interpret and effectively communicate test procedures, specifications and results with subordinates, customers, consultants, and specifiers
- Knowledge and understanding of all equipment, test methods/methodology and applicable specifications associated with areas of responsibility
- Experience that facilitates an understanding of computers and software developed for the fenestration industry, to a degree applicable to area(s) of responsibility
- Knowledge and understanding of project specification development, architectural drawings and shop drawings as they relate to the construction of a commercial building
- Have familiarity with and be willing to participate in Quality-related organizations
- Ability to understand and coordinate multiple projects simultaneously
- Ability to effectively manage and organize the workload
- Ability to travel as business needs dictate
Salary & Benefits InformationWhen working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, Registered Retirement Savings Plan (RRSP) with company match, generous vacation/sick time (PTO), tuition reimbursement and more. Intertek employees are eligible for a variety of benefits including paid holidays.Intertek’s CommitmentIntertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.Our Culture of Total Quality AssuranceIntertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all.A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world’s leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.We Value DiversityIntertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.For individuals with Disabilities, who would like to request accommodation, or who need assistance applying, please email hr.canada@intertek.comPlease apply online at Intertek Canada Careers (oraclecloud.com)*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
SENIOR BUSINESS ADVISOR, FOOD SAFETY & QUALITY MANAGEMENT – BDC ADVISORY SERVICES – Banque de développement du Canada – Toronto, ON
Company: Banque de développement du Canada
Location: Toronto, ON
Expected salary:
Job date: Wed, 18 Jun 2025 06:31:56 GMT
Job description: We are banking at another level.Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.Choosing BDC as your employer also means:Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a fewIn addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1A hybrid work model that truly balances work and personal lifeOpportunities for learning, training and development, and much more…POSITION OVERVIEWThe Business Advisor/Senior Business Advisor, BDC Advisory Services you’ll work directly with clients to assess, plan, and implement food safety systems aligned with leading certification schemes and regulatory frameworks. You’ll help Canadian SMEs navigate certifications such as HACCP, GFSI-recognized schemes (e.g., SQF, BRCGS, FSSC 22000), and meet CFIA, FDA, and international compliance requirements.You’ll act as a hands-on expert, project manager, and trusted advisor, helping clients prepare for audits, improve operational processes, and embed food safety culture throughout their organizations.CHALLENGES TO BE METDeliver tailored consulting engagements to clients across food, agri-food, and manufacturing sectors seeking food safety certification.Guide clients in implementing or improving food safety management systems (e.g., HACCP, GFSI-aligned programs).Conduct on-site and virtual assessments to evaluate current food safety practices, documentation, and readiness.Support clients in preparing for third-party audits, regulatory inspections, and continuous improvement.Work collaboratively with other BDC advisors and specialists to deliver integrated solutions (e.g., operational efficiency, digital adoption, workforce development).Maintain up-to-date knowledge of Canadian and international food safety regulations and emerging trends.Contribute to thought leadership, internal knowledge sharing, and refinement of service offers.Contribute to business development by performing client need diagnostics and providing input for tailored offers.Work closely with Business Development teams to help transfer industry, regulatory, and technical knowledge and expertise, to internal and external stakeholders.Contribute to outreach activities by developing marketing content and supporting the positioning of the offer.WHAT WE ARE LOOKING FORBachelor’s degree in Food Science or related professional designation is preferred.Minimum of 5 years in a consulting firm, with experience in implementing and/or auditing food safety certification programsHACCP / SFCR TrainingGFSI Training (SQF, BRC and/or FSSC 22000)Internal auditor trainingStrong client-facing skills with the ability to translate technical standards and requirements into practical business actionsExperience supporting SMEs and working in fast-paced, resource-constrained environmentsProven ability to manage and deliver pragmatic solutions that are relevant in a SME business environment and to provide strategic coaching to the business, as requiredStrong client service orientation, with a clear focus on delivering value to the clientProven project management skills in the context of delivering services to clientsExcellent communication and presentation skills, as well as an ability to participate in outreach, promotion and business development activitiesTeamwork, collaboration and relationship-building skillsBilingualism in English & French (an asset in most markets and a requirement in some)Travel within a limited geographic area, with occasional travel to other locations across Canada, if requiredNice to haveKnowledge and comprehension of ISO Standards such as ISO 9001 or others.Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at .While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.
Summary:
Choosing BDC as your employer means joining a healthy, inclusive workplace focused on supporting Canadian entrepreneurs. Employees benefit from a range of flexible perks, including a competitive benefits package, a retirement plan, wellness spending, generous vacation, and a hybrid work model.
The role of Business Advisor/Senior Business Advisor in BDC Advisory Services involves working directly with clients to implement food safety systems aligned with certification standards (e.g., HACCP, GFSI). Responsibilities include delivering consulting services, guiding clients through certifications, preparing for audits, conducting assessments, and collaborating with internal experts.
Candidates should have a Bachelor’s degree in Food Science or related field, 5 years of consulting experience, training in HACCP/GFSI, and strong client-facing and project management skills. Bilingualism in English and French is an asset, and knowledge of ISO Standards is preferred.
BDC is recognized as one of Canada’s Top Employers, committed to diversity and inclusion, and encourages a supportive environment for all employees.