SCM Insurance Services – Bilingual Claims Service Representative (Overnight) *Remote work* Full-Time, (Mississauga, ON, Canada) – Mississauga, ON

Company: SCM Insurance Services

Location: Mississauga, ON

Expected salary:

Job date: Wed, 04 Dec 2024 23:24:51 GMT

Job description: Company: ClaimsPro LPBilingual Claims Service Representative (Overnight) *Remote work* Full-Time, (Mississauga, ON, Canada)Role SummaryProvide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

  • Please note that this position requires shift work on a seven (7) day rotating basis between the hours of 12AM to 8AM
  • Training will take place between 4pm to 12am.

*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.

  • In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)

** Preference will be given to candidates who have successfully completed the following Insurance Institute courses – Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **** Training will be in office, however, you can continue to work shifts remotely in your home once trained**Competencies required to succeed

  • Strong communication skills
  • Team player with a strong commitment to quality and customer service
  • Excellent time management and organizational skills
  • Pleasant and friendly mannerism
  • Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
  • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
  • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
  • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
  • Quality management- look for means of improving as well as promoting quality
  • High level of motivation
  • A sound knowledge of telephone etiquette

Responsibilities

  • Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required.
  • Provide personalized customer service of the highest level
  • Arrange for the dispatch of adjusters or vendor partners when required
  • Field and answer branch inquiries and administer to ECS menu
  • Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
  • Review claim information to determine proper next steps for processing against client guidelines/ service agreements

Education, knowledge and experience required

  • Post secondary education
  • Minimum 1 year administrative experience
  • Knowledge of insurance/service industry or related experience preferred
  • Strong computer and telephone skills with an aptitude/ability to learn
  • Effective communication skills both written and verbal in English and French
  • Attention to detail

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.Unsolicited Outreach Statement – Recruitment AgenciesSCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

SCM Insurance Services – Bilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Mississauga, ON) – Mississauga, ON

Company: SCM Insurance Services

Location: Mississauga, ON

Expected salary:

Job date: Tue, 08 Oct 2024 22:28:14 GMT

Job description: Company: ClaimsPro LPBilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Mississauga, ON)Role SummaryProvide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

  • In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)
  • Weekend Shifts are Mandatory​
  • Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am.

*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.** Preference will be given to candidates who have successfully completed the following Insurance Institute courses – Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **** Training will be in office, however, you can continue to work shifts remotely in your home once trained**Competencies required to succeed

  • Strong communication skills
  • Team player with a strong commitment to quality and customer service
  • Excellent time management and organizational skills
  • Pleasant and friendly mannerism
  • Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
  • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
  • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
  • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
  • Quality management- look for means of improving as well as promoting quality
  • High level of motivation
  • A sound knowledge of telephone etiquette

Responsibilities

  • Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required.
  • Provide personalized customer service of the highest level
  • Arrange for the dispatch of adjusters or vendor partners when required
  • Field and answer branch inquiries and administer to ECS menu
  • Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
  • Review claim information to determine proper next steps for processing against client guidelines/ service agreements

Education, knowledge and experience required

  • Post secondary education
  • Minimum 1 year administrative experience
  • Knowledge of insurance/service industry or related experience preferred
  • Strong computer and telephone skills with an aptitude/ability to learn
  • Effective communication skills both written and verbal in English and French
  • Attention to detail

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment processUnsolicited Outreach Statement – Recruitment AgenciesSCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

SCM Insurance Services – Property Claims Examiners – Full Time, Remote (Anywhere in Canada) – Toronto, ON

Company: SCM Insurance Services

Location: Toronto, ON

Expected salary:

Job date: Wed, 16 Oct 2024 22:45:37 GMT

Job description: Company: ClaimsPro LP – International Programs GroupProperty Claims Examiners – Full Time, Remote (Anywhere in Canada)International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.We are seeking Property Claims Examiners to join our team. The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs.Although intended to be a remote work opportunity, this position may require attendance to the office for training, client meetings, or team meetings with ample notification.Responsibilities:

  • Examine moderate to intermediate complex property claims
  • Produce reports with occasional guidance from Manager
  • Direct Field Adjusters on task assignment investigations
  • Settle claims directly with Insureds or their representatives
  • Administer claims payments/settlements through trust accounts
  • Liaise with all stakeholders to insure clients needs are met
  • Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.We will also consider the following:

  • Your education, with relevant post-secondary education being an asset
  • Your completed CIP courses, or working towards CIP designation
  • Your ability to hold an independent adjusting license
  • Your 3-7 years’ experience delivering relevant claims adjusting and/or examining work
  • Exposure to the Lloyd’s market would be an asset
  • Your experience positively contributing to a high-performing team
  • Examples of your strong aptitude and ability to work with technology
  • Your attention to detail and your ability to communicate professionally

What We Offer:

  • Competitive Pay
  • Work-Life Balance
  • E-flex Benefits Program
  • Wellness Programs
  • Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
  • Training and Career Development Opportunities
  • Employee Referral Bonuses
  • Employee Recognition Program
  • Employee Perks (access to vendor discount programs)
  • Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

SCM Insurance Services – Senior Municipal Coverage/Claims Examiner – Full Time, Remote (Anywhere in Canada) – Toronto, ON

Company: SCM Insurance Services

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Oct 2024 22:20:02 GMT

Job description: Company: ClaimsPro LP – International Programs GroupSenior Municipal Coverage/Claims Examiner – Full Time, Remote (Anywhere in Canada)International Programs Group (IPG) is an independent Third-Party claims Administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement – we are looking for the right candidate to join us!Responsibilities:

  • Act as an examiner for a class leading Lloyds account which involves providing prompt, fair, quality claims service to clients.
  • Manage Municipal Claims consisting of professional liability, Bodily Injury, E&O claims and coverage review of complex liability claims.
  • Responsible for detailed thorough coverage analysis of the Policy response to allegations presented.
  • Responsible for desk top handling of claims, and settlement of claims directly with claimants or their representatives
  • Administer claims payments/settlements through trust accounts
  • Liaise with all stakeholders to insure client’s needs are met

Education, Knowledge, and Experience Required:

  • Minimum of 5 years of casualty claims experience including professional lines.
  • CIP designation an asset
  • College diploma or combination of education and equivalent business
  • Professional liability experience, including complex coverage analysis;
  • Experience dealing with Lloyds a clear advantage.
  • Ontario Licensing: CIP Designation

Skills Required to Succeed:

  • Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
  • Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
  • A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
  • Strong analytical, problem solving and organizational skills with the ability to review and analyze complex coverage
  • Demonstrated ability to be proactive in identifying and implementing solutions
  • Must be proficient in letter and report writing as position entails detailed reporting to our stakeholders.
  • Proven ability to multi-task in a fast paced and demanding environment
  • Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Celestica – Student Intern, Process and Applications (SCM) – Toronto, ON

Company: Celestica

Location: Toronto, ON

Expected salary:

Job date: Fri, 25 Oct 2024 03:17:40 GMT

Job description: Req ID: 123270
Remote Position: Hybrid
Region: Americas
Country: Canada
State/Province: Ontario
City: Toronto16 Month InternshipCelestica (NYSE, TSX: CLS) is a US$7.9 billion global leader in design, manufacturing, hardware platform and supply chain solutions. We bring global expertise and insight at every stage of product development – from the drawing board to full-scale production and after-market services. Through our unrivalled customer-centric approach, we partner with leading companies in aerospace and defense, communications, enterprise, healthtech, industrial, capital equipment, and smart energy to deliver solutions for their most complex challenges.Celestica is a high-integrity work environment and when you join Celestica you are a part of a leading global company that enables the world’s best brands, and contributes to our innovative and collaborative solutions that help our customers unlock the potential of the future.Our global network spans 15 countries with 26,000 employees across the Americas, Europe and Asia. At our Toronto headquarters, we are focused on attracting top talent into our organization, including interns from universities and colleges.Celestica’s internship program provides students with valuable development through real-life work experience, exciting projects and networking with industry professionals.Benefits for Students Include:

  • Experience working for one of the largest Canadian global technology companies
  • Possibility of a student casual contract position after completion of internship
  • Possibility of a full-time position after completion of degree
  • Access to Celestica’s development programs and projects
  • Celestica’s Time Off to Volunteer program – two paid days off to volunteer per year
  • Fun intern activities including celebration events and networking
  • Internal recognition programs and rewards for stellar performance

What’s in it for you?

  • Opportunity: Job experience at a large Canadian-based global company
  • Innovation: We look to our employees to implement new ideas and improve the way we do things
  • Collaboration: Students work as part of global teams, enabled by collaborative technology
  • Sustainability: We uphold strong ethics, reduce our impact on the environment and empower employees to give back to the community with two paid days off per year to volunteer
  • Development opportunities: including soft skills courses, innovation projects and mentorship
  • Networking: Strategically build your professional network to advance your career and deepen relationships across your peers and colleagues.
  • Fun: Our interns have the opportunity to participate in fun activities including intern social events, Celestica’s charitable initiatives and our Spirit Week activities

About this opportunity:The student will help maintain the Supply Chain Management team tools and applications up to date, develop new tools and support ongoing activities for data collections and reporting.Preferred Skills:

  • Proficient in Microsoft Office suite (Word, PowerPoint, Excel).
  • Understanding of SQL
  • Understanding of MS Access & Power BI are an asset
  • Strong analytical and interpersonal skills
  • Ability to meet tight deadlines in a fast-paced environment
  • Ability to work effectively and independently
  • Good written and verbal communication skills
  • Excellent time management skills
  • Excellent report writing and problem solving skills
  • Interest / knowledge in manufacturing, procurement and electronics industry

Activities:

  • Work with business and IT teams to develop, test and maintain various supply chain applications
  • Perform data analytics
  • Compile, analyze and report on commitments, data trends and performance metrics
  • Facilitate requests between supply chain buying teams and Commodity Management
  • Work with external suppliers on supply chain business requirements
  • Create presentations and reports using Excel, Access, Power BI & PowerPoint
  • Interact with colleagues and suppliers globally

Physical Demands

  • Duties of this position are performed in a normal office.
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
  • Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc).
  • Basic manufacturing system knowledge.

Additional DetailsArea: Supply ChainStart Date: May 2025Location: 5140 Yonge Street, Toronto, ONVacancies: 2 positionsExperience: No formal experience neededEducation: Currently enrolled in a University Internship program completing 3rd or 4th year of a 4-year program. Enrolled in Computer Engineering, Industrial Engineering, Mechanical Engineering, Computer Engineering/Science, Supply Chain, Information Technology or Business program.***As this position involves work that is subject to the Canadian Government’s Controlled Goods Program (CGP), your employment offer is conditional upon the successful completion of a security assessment by Celestica and/or its authorized agents, per the Controlled Goods Regulations.To apply, please visit www.celestica.com. Please provide a copy of your transcript with your application. Please include your student email address in your application.Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Celestica – Student Intern, SCM Data Scientist – Toronto, ON

Company: Celestica

Location: Toronto, ON

Expected salary:

Job date: Thu, 03 Oct 2024 02:20:52 GMT

Job description: Req ID: 122912
Remote Position: Hybrid
Region: Americas
Country: Canada
State/Province: Ontario
City: Toronto16 Month InternshipCelestica (NYSE, TSX: CLS) is a US$7.9 billion global leader in design, manufacturing, hardware platform and supply chain solutions. We bring global expertise and insight at every stage of product development – from the drawing board to full-scale production and after-market services. Through our unrivalled customer-centric approach, we partner with leading companies in aerospace and defense, communications, enterprise, healthtech, industrial, capital equipment, and smart energy to deliver solutions for their most complex challenges.Celestica is a high-integrity work environment and when you join Celestica you are a part of a leading global company that enables the world’s best brands, and contributes to our innovative and collaborative solutions that help our customers unlock the potential of the future.Our global network spans 15 countries with 26,000 employees across the Americas, Europe and Asia. At our Toronto headquarters, we are focused on attracting top talent into our organization, including interns from universities and colleges.Celestica’s internship program provides students with valuable development through real-life work experience, exciting projects and networking with industry professionals.Benefits for Students Include:

  • Experience working for one of the largest Canadian global technology companies
  • Possibility of a student casual contract position after completion of internship
  • Possibility of a full-time position after completion of degree
  • Access to Celestica’s development programs and projects
  • Celestica’s Time Off to Volunteer program – two paid days off to volunteer per year
  • Fun intern activities including celebration events and networking
  • Internal recognition programs and rewards for stellar performance

What’s in it for you?

  • Opportunity: Job experience at a large Canadian-based global company
  • Innovation: We look to our employees to implement new ideas and improve the way we do things
  • Collaboration: Students work as part of global teams, enabled by collaborative technology
  • Sustainability: We uphold strong ethics, reduce our impact on the environment and empower employees to give back to the community with two paid days off per year to volunteer
  • Development opportunities: including soft skills courses, innovation projects and mentorship
  • Networking: Strategically build your professional network to advance your career and deepen relationships across your peers and colleagues.
  • Fun: Our interns have the opportunity to participate in fun activities including intern social events, Celestica’s charitable initiatives and our Spirit Week activities

About this Opportunity:As the Student Intern, SCM Data Scientist, you will be joining a team that embraces data and technology to develop advanced and innovative solutions. The team works with the Strategic Sourcing and Source to Contract organizations. In this role, you will engage with cross functional business partners and facilitate building data pipelines and analytics projects.Preferred Skills:Experience using the following services/tools:Microsoft Azure cloud services: Azure Data Factory, Azure DatabricksGoogle Cloud Platform: BigQuery, Cloud Storage, and other services.Power BI platformsPython.Relational SQL databases.Auto ML toolsMachine Learning algorithmsThe ability to quickly familiarize yourself with new languages, tools, frameworks.General knowledge of the supply chain is considered an asset.Activities:

  • Support ongoing data projects for Cost Productivity, Price Productivity, and First Quote Competitiveness.
  • Data Pipeline: Gather required data, organize and manage the data, clean and prepare for modelling.
  • Data Analysis: Support and maintain Machine Learning Models for consumption by Business users.
  • Story Telling: Develop dashboards and recurring reports to translate data & information into insight.
  • Dedication to ensuring your work is well documented and version controlled.

Physical Demands

  • Duties of this position are performed in a normal office environment.
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data
  • Repetitive manual movements are frequently required (e.g. data entry, using a computer mouse, using a calculator, etc).

Additional Details:Area: Global Supply ChainStart Date: May 2025Location: 5140 Yonge St. Toronto, ONVacancies: 1Experience: Currently enrolled in a University Internship program completing 3rd year of a 4-year or 4th year of a 5-year in one of the following programs: Data Science, Computer Science, Statistics. Machine Learning and/or Supply Chain Management knowledge considered an asset.To apply, please visit www.celestica.com. Please provide a copy of your transcript with your application. Please include your student email address in your application.Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.