State Street – Global Head of Relationship Management, SVP – Burlington, ON

Company: State Street

Location: Burlington, ON

Expected salary:

Job date: Sat, 22 Mar 2025 08:23:31 GMT

Job description: What we valueThe Global Head of Client Management is an executive level position responsible for managing the Client Management function and all associated teams across the Americas, EMEA and the Asia Pacific Regions. This role will have overall responsibility for leading and overseeing the Client Management practice. The primary objectives of the role are to establish a world class, high-energy team that is focused on the retention and growth of the CRD client base globally with a heavy focus on client satisfaction metrics. This position has direct responsibility for revenue retention and client satisfaction associated with the CRD business.Why this job is important to usThe team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform – State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.What you will be responsible for * Serve as the recognized leader of the Client Management business within Charles River and represent the function across State Street

  • Manage and take responsibility for of the overall Client Management team
  • Help drive and evolve the strategic direction of the Client Management function, taking into consideration such factors as industry trends, regulatory environments, client feedback, revenue opportunity and competitive analysis.
  • Achieve Client Management revenue goals globally.
  • Establish metrics to measure client satisfaction and set performance goals
  • Successfully meet hiring goals across the client management practice.
  • Ensure that all staff adheres to corporate policies and procedures.
  • Review and assess personnel for compensation and promotion purposes.

What we value * Specific knowledge of the investment industry (financial instruments, workflows, major players, trends, etc.).

  • Strong management background; ability to work both tactically and strategically.
  • A strong leadership profile coupled with outstanding verbal and written communications.
  • Superb business judgment and ability to think through complex business issues.
  • Critical assessment capability –ability to maintain a very high bar and drive excellence in work products, services, hiring, etc.
  • Proven experience successfully recruiting and building world class teams.
  • Prior experience either building or leading a Client Management
  • Financial services industry experience
  • Strong communication and inter-personal skills
  • Demonstrable leadership qualities
  • Ability to make tough decisions, to change and adapt quickly, while remaining focused on customers and executing business initiatives.
  • Strong negotiation skills and the ability to influence internal business partners in a matrix work environment
  • A customer orientation which allows him/her to solicit, acquire, and act on information from customers concerning their current and future needs, issues, and challenges.
  • Experience managing a large portfolio of clients and building senior level relationships.

Education & Preferred QualificationsFour (4) year degree in a business or technical field such as Finance, Mathematical Finance, Economics, Engineering, or Computer Science. (Master Degree preferred)Additional Requirements15 years of executive leadership running a large Client Management OrganizationThe ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients. Travel of 50-80% is typical but may exceed that at any given year.Salary Range: $225,000 – $337,500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Job Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

SVP Content – – Toronto, ON

Company:

Location: Toronto, ON

Expected salary:

Job date: Sat, 01 Mar 2025 23:48:21 GMT

Job description: Background:Shaftesbury is an award-winning creator and producer of original content around the globe for television and film, set up by Christina Jennings in 1987. It is particularly well known for the long-running hit, Murdoch Mysteries (18 seasons for CBC, Acorn TV and UKTV) and also for Hudson & Rex (7 seasons for CityTV/UKTV), Slasher (6 seasons for Shudder/Netflix), Departure (3 seasons for Global/Corus Entertainment), and SisterS (with Sarah Goldberg for IFC and Crave). New series include Irish Blood (with Alicia Silverstone for Acorn) and Underbelly (with Stephen Amell, Hamza Haq and Minnie Driver for Crave and Fifth Season).In February 2021, Shaftesbury entered into a strategic partnership with AMC. This partnership focuses on creating growth for Shaftesbury’s existing and future slate of content across all genres and will create opportunities for Shaftesbury to become AMC’s production partner on some of its content. In addition to Acorn TV, AMC Networks operates the entertainment brands AMC, Sundance TV and BBC America and the fast-growing streamer services AMC+, Shudder, Sundance Now and ALLBLK.In October 2024, Shaftesbury announced it was backing Carlo Dusi’s (ex Endor Productions) new UK based production company, Turning Point.Christina would now like to put in place a new creative leader to take the company, which already has all the key ingredients, to the next level.Role Summary:We are looking for a highly creative, innovative, entrepreneurial and strategic thinker to drive continued growth for Shaftesbury in this disruptive landscape. Someone who has breadth of experience over all genres – Prime Time, Co-view and Kids. Who understands how successful content deals are put together, knows the people to get to the table and understands the global market and what is needed. They need to be able to spot a winner that can become a returnable hit, and nurture it to fruition. This person must be able to seek out new global talent and bring it into the company. In addition, they must be able to find new ways to partner and fund content to engage with audiences.This person will be a strong leader, able to manage multiple skill sets and unite the business. They will need to have a keen editorial eye and appreciate what makes a script strong, but also be able to see the “bigger picture” of the business. Shaftesbury has been consistently at the forefront of innovation in funding partnerships, and this person will need to maintain and grow this. The global scripted market has seen declining budgets. So this person will need to excel at bringing innovative, commercial ideas and opportunities to Shaftesbury. In addition, they will need to have the reputation and the relationships to take the business into new hunting grounds.Responsibilities:– Leadership – people – excellent management skills, bringing teams together to work effectively with each other and being the focal point of the creative business internally and externally.– Leadership – business – possession of a vision, understanding of how to create financially successful creative partnerships, and excellent knowledge of the global marketplace. Input into P&L and financial reporting.– Strategic thinking – Ability to use data analytics and digital metrics to understand existing and new audiences when both selecting projects for development and maximising audience for existing shows. Using innovation and an entrepreneurial mindset to spot and deliver business opportunities in multiple markets.– “Getting greenlit” – strong ability to bring a project over the line with multiple partners.– Financial packaging – ability to prioritise and adapt ideas to make them financially viable and profitable.– Relationships – strong and wide network of international writers/creators, collaborators and buyers.– Development- strategic direction and strong quality control on the creation of new IP and the sales pipeline in collaboration with the VP leads.– Production – ability to review a script and give feedback on a production whilst being cognisant of budgetary realities. Understanding the opportunities that a script can provide for on and off-screen talent.– Quality Control – collaborating with the Head of Production to ensure the highest levels of quality on Shaftesbury projects.Key attributes:This role will suit someone who is experienced and held roles at a senior level at a scripted production company.They will need to be dogged in their approach with a firm entrepreneurial flair.The right candidate will have the trust and respect of the industry and the tenacity to drive things to completion. This person will be able to have difficult conversations when necessary, to elevate the quality of the product. Therefore, a sense of ambition for themselves, the team, the company and the product will be key as will excitement and enthusiasm for the challenge of taking Shaftesbury to the next level.A sense of humour is always useful.Reporting Line:Christina Jennings, PresidentDirect Reports:VP Creative
VP Strategic Partnerships & Scripted Content
2 Senior Creative ContractorsKey Colleagues:SVP of Innovation and Marketing – to build out the commercial and creative possibilities from new and existing IP.EVP Business Affairs and SVP Finance – over all budgetary issuesHead of Production – for all aspects relating to productionCarlo Dusi – Founder and MD at Turning Point – on global opportunities.AMC Key colleagues – for closer collaboration.Applications can be sent to:
sally@quicksmith.co.uk

Shaftesbury is a leading creator and producer of television and film content, known for popular shows like Murdoch Mysteries and Hudson & Rex. In 2021, they partnered with AMC to further expand their content slate. Now, they are seeking a new creative leader to drive growth and innovation for the company. This ideal candidate should have experience across all genres, a strong strategic mindset, and the ability to build partnerships and secure funding. They will need to be a strong leader, with the vision to take Shaftesbury to new heights. The role will report directly to the President, Christina Jennings, and work closely with key colleagues in different departments. Interested candidates can apply via email.

AECOM – SVP, Strategic Business Development Alternative Delivery Director – Markham, ON

Company: AECOM

Location: Markham, ON

Expected salary:

Job date: Sat, 08 Feb 2025 08:19:27 GMT

Job description: Company DescriptionWork with Us. Change the World.At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We’re one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionAECOM, we are united by a common purpose of delivering a better world.Our Transportation Business Line (TBL) business provides the structure, tools, techniques and process to deliver on this vision. By connecting our expertise across services, markets, and geographies, we manage outcome-driven projects that deliver social, economic and environmental value. These include programs of critical national importance in transportation including transit, aviation, surface transportation and goods movement shaping many of the world’s major cities.In line with our growth strategy, we are currently seeking an Alternative Delivery Strategic Business Development Director, Vice President, to support capturing major new business in our TBL.Due to the nature of this role preference will be given to Ontario, Canada based professionals. AECOM has a hybrid work environment, and individuals in leadership roles are expected to have a regular presence in office settings. Regular travel is part of the role, focused on Central and Eastern Canada.The successful candidate will direct and support strategic capture management efforts within the Alternative Delivery market for the TBL in partnership with our Global and Regional Business Lines. This candidate will develop and maintain business relationships while identifying client needs to advance AECOM’s growth and profitability in the market. Key requirements of this role include the following:

  • Understand the several types of Alternative Delivery procurement models developing within the Canadian transportation market
  • Develop communication strategies between both agencies, contractor clients, and internal resources around the models.
  • Understand firm-wide capabilities and bring regional and global expertise to pursuits.
  • Win major strategic pursuits contributing strategy, business development best practices and sales leadership to drive an integrated growth strategy.
  • Partner with Client Account Managers (CAMs), Marketing and Capture Managers to close new business, drive our sales process, prepare, and facilitate presentations, including contributing input to commercial proposals.
  • Aid in developing and implementing the TBL Growth Plan. Work with Global and Business Line Leaders, Regional Business Line Leaders, and Client Account Managers (CAMs) to define growth targets and prioritize pursuits.
  • Coordinate with the overall TBL Strategy and Growth Leadership
  • Support building and keeping a deep and diversified qualified opportunity pipeline.
  • Direct discovery, pre-positioning, differentiation, and delivery strategies for major transformative programs with current/prospective clients and internal partners.
  • Bring discipline and rigor to the Go/No Go process and capture management planning phase.
  • Lead commercial negotiations for Alternative Delivery pursuits, ensuring competitive yet financially responsible proposals that meet client needs and align with AECOM’s profitability goals.
  • Drive contract negotiations, collaborating with internal legal and financial teams to balance risk management, compliance, and the achievement of strategic goals.
  • Develop risk management strategies for major Alternative Delivery projects, ensuring that risk allocation, mitigation plans, and contractual terms are effectively addressed in pursuit strategies.
  • Monitor and adapt to industry trends, including changes in procurement methodologies, competitive landscapes, and regulatory requirements affecting Alternative Delivery projects.

Key attributes include:

  • External Presence – Has strong market, marketing, and technical knowledge, which is relevant to the opportunity pursued.
  • Internal Presence – Ability to communicate pursuit priorities clearly across market sectors to executive, regional, and business line leadership, fostering a collaborative environment to ensure alignment, resource availability, and unified support for win strategies.
  • Partnering with Technical and Marketing Staff – Guides technical writers to develop dynamic and compelling content, that is both compliant and compelling/persuasive. Ensures partnership between technical and marketing staff for proposal best practices.
  • Client Relationships – Partners with the Client Account Manager and other business line representatives (including geo-political positioning).
  • Growth – Drives growth through the ability to position for and capture key opportunities including both new business opportunities and the renewal/extension of existing opportunities within the account.
  • Impact on AECOM Reputation – Champion for ethical and safe working practices while focusing on ED&I endeavors, striving to align AECOM’s initiatives with those of the client.
  • Innovation – Understanding client’s innovation agenda, acts as a conduit to position AECOM’s innovative solutions within the specific opportunity while encouraging adoption of key AECOM initiatives such as ESG and digitalization.
  • Delivery focus – Demonstrated ability to set a schedule and milestones for the opportunity short-, medium- and long-term goals, including reviews, deliverables, and ultimate delivery of the bid/proposal while managing the opportunity budget.
  • Commercial – Demonstrated good understanding of commercial contract elements (financial/pricing, legal/risk and governance).
  • Development of people/ mentoring – Coaches and supports other team members in building strong relationships within the capture team and trains others in AECOM to enhance their capture management skills.
  • Displays aspirational leadership behaviours – People/Team Developer – Encourages diverse, accountable, and inclusive teams while leveraging AECOM’s global footprint to enable individual growth and collective success through trust, autonomy, accountability, and alignment.

QualificationsMinimum Requirements

  • Bachelor’s degree plus 12+ years of extensive relevant experience, including at a Director / Vice President Level, or proven equivalency of experience and/or education, and at least 4 years of leadership experience.

Preferred Qualifications

  • Experience must show sales production metrics, proven skills in business development strategy, team leadership, client discovery and development of compelling value propositions that meet client’s needs.
  • The candidate should show a proven record of accomplishment of sales production, specifically the winning of major enterprise level pursuits.
  • They should also be high energy, outgoing and self-motivated with a record of winning major pursuits, capturing new business, and driving integrated multidiscipline teams through a consultative sales process with Major and/or Global clients.

Additional InformationAbout AECOMAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.Freedom to Grow in a World of OpportunityYou will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.All your information will be kept confidential according to EEO guidelines.

SVP Global Tax – Marriott Vacations Worldwide – Orlando, FL

Company: Marriott Vacations Worldwide

Location: Orlando, FL

Expected salary:

Job date: Sat, 01 Feb 2025 02:27:03 GMT

Job description: The Hotels Corporation is seeking a dynamic and innovative individual to join our team as a Marketing Manager for vacation ownership products and services. In this role, you will be responsible for developing and implementing sales and marketing strategies to drive revenue and increase brand awareness. The ideal candidate will have a strong background in sales and marketing, excellent communication skills, and a passion for the hospitality industry. If you are a creative thinker with a proven track record of success, we want to hear from you. Join us as we work towards our vision of providing unparalleled vacation experiences for our valued customers.

SVP, Risk Transformation Project Manager – C14 (Hybrid) – Citigroup – Mississauga, ON

Company: Citigroup

Location: Mississauga, ON

Expected salary:

Job date: Sun, 08 Dec 2024 00:47:48 GMT

Job description: of work within the team/project Responsibilities: Work with Management on governance and the facilitation of the execution… of the Manager Control Assessment (MCA, i.e..Risk & Control Self-Assessment) as required by the MCA Standard including the…

Executive Assistant | SVP & President, SMB – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $70000 – 104000 per year

Job date: Fri, 06 Dec 2024 05:18:02 GMT

Job description: ! At TELUS, we empower Canadian Small-and-Medium Businesses (SMB) to thrive in a digital world and we champion owners, leaders… to solve complex problems and create remarkable human outcomes in a digital world. You’ll find our engaging, high-performance…

Software Engineering Group Manager (SVP) – Hybrid – Citigroup – Mississauga, ON

Company: Citigroup

Location: Mississauga, ON

Expected salary:

Job date: Sun, 20 Oct 2024 06:01:40 GMT

Job description: Software Engineering Group Manager (Apps Development Group Manager – C14) is a senior management level position responsible…, and be accountable to the delivery. Follow through the corporate mandates in product/project management, adhering to corporate policies…

SVP, Enterprise IT Strategy Lead – Salesforce – Toronto, ON

Company: Salesforce

Location: Toronto, ON

Expected salary:

Job date: Thu, 26 Sep 2024 01:05:37 GMT

Job description: To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category Marketing & CommunicationsJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.The SVP, Enterprise IT Strategy Lead will be a seasoned executive with a deep understanding of the CIO landscape. As a former C-suite or senior executive, you will leverage your experience to guide CIOs in driving innovation and achieving business objectives through Salesforce products and solutions. You will work closely with customer executive teams to share best practices, address challenges, and quantify the value of Salesforce solutions. This role will involve leading a marketing team focused on building customer narratives, participating in industry events, and positioning Salesforce as a strategic partner for CIOs.ResponsibilitiesUnderstanding the CIO Perspective:Identify the top challenges CIOs face today (e.g., digital transformation, security/governance, software consolidation).Develop a clear value proposition that addresses CIO-specific pain points.Create compelling narratives and case studies that resonate with CIOs.Content Strategy and Engagement:Establish a dedicated CIO section on the company website with tailored content.Develop and execute a content marketing strategy, including whitepapers, webinars, and blog posts.Implement account-based marketing (ABM) strategies to target specific CIO accounts.Optimize website content for relevant CIO keywords.Leveraging Relationships and Partnerships:Establish a CIO advisory board to gather insights and feedback.Collaborate with industry associations and analyst firms.Work closely with the company’s CIO to leverage their network.Position the company as a thought leader through speaking engagements and publications.Enable the sales team to effectively engage with CIOs.Develop partner marketing programs to leverage strategic GSI/Partner relationships with IT leadership.Empowering Developers to Drive CIO Adoption:Invest in developer advocacy to build strong relationships with the developer community.Create developer-centric content that addresses their pain points and showcases the value of Salesforce.Encourage developer evangelism through success stories and case studies.Develop partner programs to incentivize developers to promote Salesforce to CIOs.Participate in developer conferences and events to build awareness and generate leads.Leadership and Management:Manage a team of product marketing managers to execute on the CIO strategy.Provide strategic guidance and mentorship to product marketing managers.Ensure alignment between the CIO strategy and sales activities.QualificationsProven experience as a C-suite or senior executive in a large enterprise.Deep understanding of the CIO landscape and its challenges.Successful track record of driving Salesforce implementations.Strong leadership and communication skills.Ability to build relationships and influence stakeholders.Proven ability to develop and execute marketing strategies.Knowledge of Salesforce products and platforms.Understanding of developer communities and ecosystems.This role is your opportunity to shape how Salesforce is perceived by one of the most influential roles in the enterprise—CIOs. You’ll have the autonomy to craft strategies, lead initiatives, and make a tangible impact on our market position. If you are passionate about technology, understand the enterprise IT landscape, and thrive in a fast-paced, results-oriented environment, we encourage you to apply.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .Salesforce welcomes all.

Salesforce is seeking an SVP, Enterprise IT Strategy Lead to drive innovation and business objectives through Salesforce products and solutions. The ideal candidate will have experience as a C-suite or senior executive in a large enterprise, a deep understanding of the CIO landscape, and strong leadership skills. Responsibilities include understanding the CIO perspective, developing content strategies, leveraging relationships and partnerships, empowering developers, and providing leadership. This role offers the opportunity to shape how Salesforce is perceived by CIOs and make a tangible impact on the company’s market position. Salesforce is committed to creating an inclusive workforce and encourages applicants of all backgrounds to apply.

Mastercard – SVP Core Payments, Canada – Toronto, ON

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Company: Mastercard

Location: Toronto, ON

Job description: Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummarySVP Core Payments, CanadaRole Purpose
Core Payments is the foundation of the company and is focused on the delivery of seamless and secure payments at scale, contributing to a significant portion of the Company’s revenues.The Core Payments team is responsible for combining our payments products (digital first consumer value propositions, ESG and processing solutions, acceptance and digital assets) and platforms (switching, authentication, gateway, lifecycle management, digital payments and optimization) with our comprehensive Real Time Payments capabilities that drive consumer trust through secure convenient, accepted and consistent payment solutions. The team is also responsible for managing the switching of transactions through deeply embedded transaction flows delivering services that improve and increase payments. By reaching beyond Mastercard switched or branded transactions, we are relevant to payment transactions in other ways, vastly expanding our addressable market for products and services.The Canada Core Payments SVP role drives the go to market strategy ensuring product readiness and scalability across Core Payments within Canada, balancing the need for global scale with local market needs.They will lead a team focused on accelerating market expansion, product development, management and delivery, and driving revenue through strong commercialisation across customer segments and product lines in collaboration with local market, regional, and global teams.Reports to the Canada President, with a dotted line to the North America Core Payments Lead and is a member of both the Canada Leadership Team and North America Core Payments Leadership teams.Key Areas of Responsibility

  • Owns the P&L and financial outcomes for Core Payments in Canada and co-manages the economic and commercial levers with global/North America product management teams.
  • Partners with the Canada President, Market Leaders, Sales Teams and customers to identify and size market opportunities; develops and integrates the global strategic priorities into Canada go-to-market strategy to deliver and optimize commercialisation efforts.
  • Partners closely with Global Product, Canada and North America Product, Customer Solutions Centre, Sales and Marketing teams to enable the go to market strategies; owns and drives the commercialisation plans, including pricing structures, and customization of global products to reflect local market needs.
  • Drives the Core Payments strategy, defining and owning the product roadmaps and growth plans to deliver scale within Canada in partnership with market and key cross-functional partners in North America/Global.
  • Contributes to the global Core Payment strategy and the Canada/North America strategies, leveraging insights from Canada customers and consideration of market drivers to enable product enhancements and customization, as well as driving a culture of innovation.
  • Represents the Canada Core Payments function within Mastercard and to external markets (conferences, customer events, etc)
  • Stays abreast of market, competitive, regulatory and industry issues to assess and address opportunities related to the competition, go-to-market approach, and time to market.
  • Leads and develops a high-performing team responsible for influencing a diverse range of customers and key internal stakeholders to drive the product strategies and roadmaps, increasing revenue, share and volume.
  • Develops strong internal executive level partnerships to ensure cross-functional alignment and maximum support.
  • Partner with peers across the Canada Leadership Team, such as Legal, Finance, Government Affairs, Sales, etc.
  • Engage in long term strategic planning for the Canada market as a member of the Canada Leadership team.
  • Provide day to day leadership presence in the Toronto office, including executive sponsorship of Business Resource Groups, leadership panels, coaching, mentoring and other activities that foster a strong Team Canada culture.

Key Skills/Experiences

  • Expertise in managing multiple products and services within Financial Institutions, Telcos, payment services providers or card schemes, with extensive product experience in all things Digital.
  • Expertise in creating and driving go-to-market product strategies that enable significant revenue generation across multiple products/segments and a diverse customer base.
  • Will have managed significant product and/or market P&L’s, strategies, plans and KPI’s which reflect revenue growth, acceptance, profitability, and market share increases.
  • Expertise in building and managing strong relationships with a diverse range of stakeholders internally and externally to include Financial Institutions, Fin-Techs, merchants, governments, regulators, and internal partners. Strong influencing capabilities are essential.
  • Ability to deliver significant value to customers through cross functional teams by solving complex problems, creating solutions and innovative products. Strategic leader with who builds, develops, and empowers teams and knows how to deploy and optimize organization resources in effective ways. Has led multi-function teams in matrixed organizations, and driven success through collaboration and strong influencing skills.
  • In-depth understanding of the external landscape, and able to assess and understand the competition, the political and social environment, regulatory challenges, market dynamics and the impact for our business.

Mastercard Leader Profile
Drives Results Shapes Vision and Strategy Leads Teams
Delivers Change Influences the Market and Customers Develops Teams
Communicates with Impact Navigates Complexity Enterprise-Wide Mindset
Creates Social Value Shapes Policy and Regulations Builds NetworksMastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
The purpose of the company is to connect and power a digital economy that benefits everyone, everywhere. They value inclusivity, innovation, and respect for individual differences. The role is Senior Vice President of Core Payments in Canada, responsible for seamless and secure payment delivery. The SVP drives market expansion, product development, revenue generation, and collaboration with global and regional teams. Key responsibilities include owning financial outcomes, partnering with stakeholders, driving strategies, and leading a high-performing team. The ideal candidate will have expertise in managing financial products, driving revenue growth, building relationships, and understanding market dynamics. The company values results-driven, strategic leaders who can navigate complexity and create social value. Mastercard is an equal opportunity employer that prioritizes inclusivity and accessibility. Employees are expected to prioritize information security in all activities.
Job Description:

Position: Sales Associate

Location: Toronto, ON

Responsibilities:
– Achieve and exceed sales targets by effectively communicating product features and benefits to customers
– Build and maintain strong relationships with clients to ensure repeat business
– Provide exceptional customer service at all times
– Stay up-to-date on product knowledge and industry trends
– Work collaboratively with team members to achieve overall sales goals
– Assist with inventory management and merchandising as needed
– Participate in store events and promotions to drive sales

Requirements:
– Previous retail or sales experience preferred
– Strong communication and interpersonal skills
– Ability to work in a fast-paced environment and meet sales targets
– Knowledge of fashion trends and styles
– Flexible availability, including evenings and weekends
– High school diploma or equivalent

If you have a passion for fashion and enjoy helping customers find the perfect outfit, we want to hear from you! Apply now to join our dynamic team.

Expected salary:

Job date: Wed, 10 Jul 2024 23:03:37 GMT

Mastercard – SVP Commercial and New Payment Flows – Canada – Toronto, ON

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Company: Mastercard

Location: Toronto, ON

Job description: Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummarySVP Commercial and New Payment Flows – CanadaRole Purpose
The Commercial & New Payment Flows organization drives innovative products and solutions for our customers unlocking payment flows across key business areas covering Commercial and B2B, Small and Medium Enterprises, and Transfer Solutions. Products and solutions supported by the business include commercial cards, B2B, accounts payable and receivables, non-carded bill payments, and disbursements and remittances.
The role drives the go to market strategy, ensuring product readiness and scalability across Commercial and New Payment Flows within Canada, balancing the need for global scale with local market needs.
They will lead a team focused on accelerating market expansion, influencing product development agendas, and driving revenue through strong commercialisation across customer segments and product lines in collaboration with local market, North America, and global teams.
Reports to the President of Canada and the EVP – Commercial and New Payment Flows, North America and is a member of both the Canada Leadership Team and the North America Commercial and New Payment Flows leadership teams.Key Areas of Responsibility

  • Partners with the Canada President, Market Leaders, Sales Teams and customers to identify and size market opportunities; develops and integrates the global strategic priorities into Canada go-to-market strategy to deliver and optimize commercialisation efforts.
  • Partners closely with Global Product, Canada and North America Product, Customer Solutions Centre, Sales and Marketing teams to enable the go to market strategies; owns and drives the commercialisation plans, including pricing structures, and customization of global products to reflect local market needs.
  • Drives the Commercial & New Flows product strategy, defining and owning the product roadmaps and growth plans to deliver scale within Canada in partnership with region and key cross-functional partners globally.
  • Contributes to the global Commercial & New Flows product strategy and the Canada/North America strategies, leveraging insights from Canada customers and consideration of market drivers to enable product enhancements and customization, as well as driving a culture of innovation.
  • Represent the Canada Commercial and New Flows management function within Mastercard and to external markets (conferences, customer events, etc)
  • Stays abreast of market, competitive, regulatory and industry issues to assess and address opportunities related to the competition, go to market approach, and time to market.
  • Leads and develops a high-performing cross-functional team responsible for influencing a diverse range of customers and key internal stakeholders to drive the product strategies and roadmaps, increasing revenue, share and volume.
  • Develops strong internal executive level partnerships to ensure cross-functional alignment and maximum support.
  • Partner with peers across the Canada Leadership Team, such as Legal, Finance, Government Affairs, Sales, etc.
  • Engage in long term strategic planning for the Canada market as a member of the Canada Leadership team.
  • Provide day to day leadership presence in the Toronto office, including executive sponsorship of Business Resource Groups, leadership panels, coaching, mentoring and other activities that foster a strong Team Canada culture.

Key Skills/Experiences

  • Expertise in creating and driving go-to-market product strategies that enable significant revenue generation across multiple products/segments and a diverse customer base.
  • In-depth product knowledge across either Commercial (B2B, Small Medium Enterprises, corporate banking) or New Flows (cross-border, remittances, bill bay)
  • Will have managed significant product and/or market P&L’s, strategies, plans and KPI’s which reflect revenue growth, acceptance, profitability, and market growth.
  • Expertise in building and managing strong relationships with a diverse range of stakeholders internally and externally to include Financial Institutions, Fin-Techs, retailers, governments, regulators, and internal partners. Strong influencing capabilities are essential.
  • Ability to deliver significant value to customers through cross functional teams by solving complex problems, creating solutions and innovative products, while simultaneously growing in existing and new markets.
  • Strategic leader with who builds, develops, and empowers teams and knows how to deploy and optimize organization resources in effective ways. Has led multi-function teams in matrixed organizations, and driven success through collaboration and strong influencing skills.
  • In depth understanding of the external landscape, and able to assess and understand the competition, the political and social environment, regulatory challenges, market dynamics and the impact for our business.

Mastercard Leader Profile
Drives Results Shapes Vision and Strategy Leads Teams
Delivers Change Influences the Market and Customers Develops Teams
Communicates with Impact Navigates Complexity Enterprise-Wide Mindset
Creates Social Value Shapes Policy and Regulations Builds NetworksMastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Mastercard’s purpose is to connect and power an inclusive digital economy by making transactions safe, simple, smart, and accessible. They believe in a culture of decency and respect for individual strengths and experiences. The company is seeking an SVP for Commercial and New Payment Flows in Canada to drive innovative products and solutions, develop go-to-market strategies, and lead a team focused on accelerating market expansion and driving revenue. The role involves collaboration with global and internal teams, staying abreast of market trends, and building strong relationships with stakeholders. The ideal candidate will have expertise in product strategy, relationship-building, team leadership, and understanding the external landscape. Mastercard is an inclusive equal opportunity employer that considers all applicants and values information security as a top priority for all employees.
Customer Service Representative

Our company is actively seeking a Customer Service Representative to join our growing team. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
– Handling incoming customer inquiries via phone, email, and chat
– Assisting customers with product information, placing orders, and resolving any issues
– Maintaining accurate customer records and updating information in the system
– Collaborating with other departments to ensure customer satisfaction
– Handling escalated customer complaints and finding solutions in a timely manner

Qualifications:
– High school diploma or equivalent
– Previous customer service experience preferred
– Excellent communication and interpersonal skills
– Ability to multitask and work in a fast-paced environment
– Proficient in Microsoft Office applications
– Strong problem-solving and decision-making skills

If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity. Join our team and make a difference in the lives of our customers. Apply now!

Expected salary:

Job date: Wed, 10 Jul 2024 23:11:46 GMT