Marketing Manager, Marketing and Communications, TELUS Health Virtual Care

Job title: Marketing Manager, Marketing and Communications, TELUS Health Virtual Care

Company: Telus

Job description: At TELUS Health, we are on a mission to create innovative technologies and services that drive our vision which is to create a healthier world, one life at a time. We are a market leader in the rapidly growing industry of virtual care.

In the Virtual care team, the Marketing manager is responsible for creating, delivering and coordinating the marketing campaign briefs for Telus Health Virtual Care (THVC), and overseeing the execution and the Go To Market of these campaigns. The marketing manager will respond to the needs of the Product, Sales and Customer Success teams, create necessary briefs and communicate with team members. The Marketing manager in the Virtual Care team will determine the marketing needs for the launch of new solutions in the area of integrated health and wellness solutions extending beyond primary care into mental health, work/life and well-being.

The marketing Manager will work under the direct supervision of the Marketing and communications team leader. In the team, the marketing manager will work collaboratively with all team members to ensure a timely execution of the work.

And specifically:

  • Develop detailed project plans, campaign briefs, schedules and monitor progress and relay appropriate information to the applicable members of the leadership team
  • Organize reporting on industry tracking/market intelligence, producing gap analyses
  • Work with team to execute a content strategy and calendar for each campaign
  • Regularly communicate with stakeholders on project status; and assess current or future needs and priorities
  • Work with leadership and marketing team to support the establishment of clear bi-weekly, quarterly, and yearly goals for media performance and evaluate measurable indicators of success
  • Work with the Senior Marketing Manager to execute compelling “brand awareness” and “demand generation” campaigns to strengthen brand equity
  • Work with marketing and sales team to establish key deliverables for each campaign and support the development of core campaign goals
  • Provide regular reporting on campaign initiatives, Key Performance indicators, budgetary reporting and inputs into strategic resource management from TELUS Health
  • Provide and create agendas, meeting notes etc to be distributed to team members
  • Support the development of leadership presentations
  • Continually communicate the status of each assigned project to all project participants and stakeholders
  • Identify scope change as it relates to campaign tactics and timelines, communicating early and often with Senior Manager to manage expectations
  • Ensure projects are correctly onboarded with special attention to specific needs or deliverables
  • Responsible for establishing single source of truth documentation that clearly describes the owners, actions from project activation to delivery
  • Assist in the development of sale enablement collateral including web portals
  • Report on advertising campaigns across platforms and tactics such as SEO, email campaigns and more
  • Be accountable for timely campaign scheduling and reporting of performance results via dashboards

Qualifications

Desired Assets

  • Bachelor’s degree
  • 5+ years’ relevant work experience
  • Excellent time management and prioritization skills
  • Ideally bilingual English and French, with excellent communications skills, including for written communications and presentations
  • Good grasp of Adobe Creative Suite, Asana project management and Google environments
  • Experience in project management related to digital marketing
  • Understanding of various Digital Marketing tactics (eg. SEO, social, email, etc.)
  • Knowledge of business concepts (eg. Sales funnels, ROI etc.).
  • Located anywhere Canada
  • Ability to handle multiple assignments simultaneously and work strategically, tactically, and operationally, independently or as part of a team

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Expected salary:

Location: Montreal, QC – Toronto, ON

Job date: Wed, 18 Aug 2021 01:13:10 GMT

Apply for the job now!

Manager – Marketing, Value Management Team (TELUS)

Job title: Manager – Marketing, Value Management Team (TELUS)

Company: Telus

Job description: Join our team!

Who we are?

The Consumer Mobility Wireless Value Management: Cross-Sell – Upsell team resides within the Base Management Team and is looking for a new leader. We’re seeking a proven leader and energetic strategic thinker that has excellent communication and collaboration skills, as well as strong analytical and problem solving capabilities. On this team, we offer unique solutions for customers to elevate their digital life and help them get the most from their mobility experience.

What’s in it for me?

As the Manager for Upsell and Cross-Sell Mobility Marketing, you will be supporting a team of marketing professionals whose responsibility is to provide value to customers, ultimately encouraging them to buy, stay longer, and recommend TELUS. You will be accountable for increasing lifetime value through ’4P’ programs that not only satisfy, but evolve customer needs. This is a high profile, high impact opportunity with direct influence on TELUS’ profit and loss (P&L) measures.

What you will do:

  • Develop and coach a highly engaged team of marketing professionals
  • Increase lifetime value of our customer base through new program development and campaign development across the suite of our mobility and adjacent products
  • Drive large cross-business unit program (eg. Next Best Action) that fuel profitable subscriber and account growth
  • Champion of the customer journey ensuring the right product and the right time, with the right use of resources and a frictionless service experience
  • Support the team in forward-looking plans, target setting, development and execution on promotional campaigns, with post-mortems and results reporting
  • Form relationships with cross functional team members and leadership teams to develop and maintain a collaborative and consolidated roadmap with gating and outcomes
  • Drive continuous program enhancement and support through results and insights
  • Solve ambiguous problems and recommend actionable solutions that you’ll implement

Qualifications

What you bring to the team

  • Prior experience driving customer marketing initiatives, analytics and/or a strategic planning role
  • Solid understanding of customer base marketing and/or pricing or product marketing programs
  • Ability to deliver on highly visible projects, ensuring project timelines and deliverables are met
  • Strong presence interacting with senior leaders in a large organization, ability to craft a compelling narrative, and obtain buy-in from stakeholders
  • Strong analytical and problem solving skills including business case and financial assessment competency
  • Demonstrated ability to drive results through coordination of multiple initiatives, removal of obstacles while navigating environment of rapid change
  • Continuous improvement mentality encouraging “test and learn” and challenging status quo
  • Motivated and action-oriented drive, accountable to the business, and adaptable with a positive attitude

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.

Expected salary:

Location: Toronto, ON

Job date: Thu, 19 Aug 2021 04:36:28 GMT

Apply for the job now!

Marketing & Communication Project Specialist, TELUS Virtual Health Care – Ottawa, ON – Montreal, QC


Company: Telus

Location: Ottawa, ON – Montreal, QC

Job description: management related to digital marketing Understanding of various Digital Marketing tactics (eg. SEO, social… the Virtual care team, the Marketing manager is responsible for creating, delivering and coordinating the marketing

Expected salary:

Job date: Sat, 04 Sep 2021 05:39:56 GMT

Apply for the job now!

Senior Project Manager – TELUS Health – Toronto, ON


Company: Telus

Location: Toronto, ON

Job description: together Senior Project Manager required to join Health Network System (HNS) team for project management. This opportunity… Qualifications You’re the missing piece of the puzzle: Minimum 10 years of experience as a Project Manager A university degree in…

Expected salary:

Job date: Thu, 02 Sep 2021 04:06:34 GMT

Apply for the job now!

Project Manager II, Collaborative Health – TELUS Health – Vancouver, BC


Company: Telus

Location: Vancouver, BC

Job description: digital platform that has transformed the antiquated electronic medical record (EMR) into an evolving vehicle for patient…, we are proud to serve over 30,000 healthcare professionals and their patients through an exciting time of digital transformation…

Expected salary:

Job date: Sat, 11 Sep 2021 23:51:21 GMT

Apply for the job now!

Senior Digital Customer Experience Manager – TELUS Health – Ontario – Quebec


Company: Telus

Location: Ontario – Quebec

Job description: , along with established tools such as Google Analytics, Tag Management and Webmaster tools Strong understanding of digital marketing… members at the heart of everything we do. In our world, purpose and work converge. Our passionate and results-driven marketing

Expected salary:

Job date: Fri, 11 Jun 2021 02:51:28 GMT

Apply for the job now!

Senior Project Manager – TELUS Health MyCare, Family Clinics (Montreal, Quebec) – Vancouver, BC


Company: Telus

Location: Vancouver, BC

Job description: to join our team and play an important role in positively impacting Canadians’ ability to access healthcare. As Sr. Project Manager… Clinics? Are you equally comfortable creating and executing on project plans, as being in the field, working with clinics…

Expected salary:

Job date: Wed, 04 Aug 2021 23:57:41 GMT

Apply for the job now!

Senior User Researcher – TELUS Digital

Job title: Senior User Researcher – TELUS Digital

Company: Telus

Job description: within TELUS, responsible for our company’s digital evolution. TELUS Digital’s mission is to make life easier for millions…, content writers, scrum masters, testers, product owners, people experience specialists, and other digital experts. Learn…

Expected salary:

Location: Toronto, ON

Job date: Wed, 23 Jun 2021 06:24:02 GMT

Apply for the job now!

Senior Program Manager (Data Analytics Platform Team) | TELUS Digital – Toronto, ON


Company: Telus

Location: Toronto, ON

Job description: and Personalization in TELUS. You will work in collaboration with multiple cross functional teams including Digital team, Marketing…Join our team TELUS Digital is a customer-driven and product-minded team within TELUS, responsible for our company…

Expected salary:

Job date: Sun, 25 Jul 2021 22:40:57 GMT

Apply for the job now!

Senior Program Manager (Data Analytics Platform Team) | TELUS Digital – Toronto, ON


Company: Telus

Location: Toronto, ON

Job description: TELUS. You will work in collaboration with multiple cross functional teams including Digital team, Marketing, Business…Join our team TELUS Digital is a customer-driven and product-minded team within TELUS, responsible for our company…

Expected salary:

Job date: Fri, 23 Jul 2021 22:53:46 GMT

Apply for the job now!