Key Responsibilities:
Deliver digital sales tools & experiences to stores, including their configuration, staff training and back-office enablement.
Manage the back end of Retail Services sales capabilities, beginning with Wait Less, Buy More, Digital Shopping Experience, etc.
Balance demand versus capacity for omnichannel fulfillment in Retail stores, acting in response to the needs of the business to maximize sell-through and consumer satisfaction
Fully grounded in the Connect Engage Inspire Service model and Every Moment Matters toolset and understand how they enable service in our Retail environments.
Integrate with Retail Operations and Field Leadership to ensure digital is incorporated seamlessly into the daily rhythm of the stores.
Report regularly to the Retail & Digital teams on the performance of digital sales initiatives, including insights on execution and opportunities for improvement.
Responsible for monitoring the performance, development, health, and maintenance of all digital retail tool implementation & communication plans related to omni-Retail initiatives, ensuring execution in coordination with Business Leaders.
Serve as the business owner of digital retail services which includes the ongoing operations of the system and hardware solution.
Identify opportunities for improvement in process, training, and tools to generate solutions that will enhance consumer experience, grow profitability, or improve efficiency.
Actively engage with NAM and Global partners to ensure that the Canadian market is always aligned to best practices
Act as the advocate for digital service offerings in the go-to-market (GTM) process, enhancing the value of product launches, seasonal blockbusters, new retail/digital concepts.
Partner with Marketing, Merchandising and Store Operations to shape the execution of consumer engagement activations, promotions, and projects
Knowledge Skills and Abilities:
Requisite Experience / Minimum Qualifications:
Expected salary:
Location: Toronto, ON
Job date: Wed, 09 Feb 2022 23:23:37 GMT
Apply for the job now!
Vistaprint is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners – to continue to act small as we grow. Every team builds their own roadmaps, and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble.
Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and more.
The Digital team at Vistaprint delivers SaaS products that small businesses use to get online and market their business – things like websites, domains, email, social media, and search engine listing tools. We help small businesses build their online identity and engage with their customers across the digital landscape. Our solutions are a strategic mix of world-class partnerships and home-grown products. As with everything else, small business marketing is moving online and Vistaprint Digital wants to propel our existing customers forward and attract a new breed of customers to our platform. We’d love to have you join us too.
No matter where you are in your career, we will give you the support you need to continue growing as you work with fellow engineers, product managers and designers to solve challenging problems using modern tools. In addition to JavaScript, Typescript, React, Gatsby and Java, you will also gain proficiency in dev-ops, working with tools including Kubernetes, Docker, Spinnaker and Amazon Web Services.
How do we spend our days? We spend our days doing great work to help small businesses thrive in a digital world. Working as a team to define the work we need to do to better serve our customers. Writing code instead of navigating bureaucracy. Learning how to use new tools and documenting what we learn. Working alone, in pairs and groups as we see fit. Who are we? We are makers, thinkers, Parkour enthusiasts, gamers, brewers, dancers, musicians, chefs, board game nerds, and sci-fi fans. Join us!
What You Will Do:
Your Qualifications:
At Vistaprint, we value the experiences that individual team members add to our culture. Please don’t hesitate to apply even if you don’t meet the exact qualifications, we look forward to learning more about you!
Nice to Have:
Why You’ll Love Working Here:
Being at Vistaprint means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.
Vistaprint has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vistaprint’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees. Vistaprint offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace.
We’re Remote-First:
In 2020, Vistaprint adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vistaprint also provides collaboration spaces for team members to work physically together when it’s safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.
About Us:
As an e-commerce powerhouse, Vistaprint creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vistaprint, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vistaprint acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vistaprint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
Equal Opportunity Employer:
Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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Expected salary:
Location: Toronto, ON
Job date: Wed, 09 Feb 2022 23:57:09 GMT
Apply for the job now!
