SAP iXp Intern – Cloud ERP Solution Adoption Data Analyst – SAP – Vancouver, BC

Company: SAP

Location: Vancouver, BC

Expected salary:

Job date: Tue, 29 Jul 2025 22:49:34 GMT

Job description: , and best practices Engage and align with Customer Success Partners, Product and Solution Managers, Marketing and Analytics Teams Key… or Commerce related degree (Bachelor’s, Master’s, MBA). For example, Business Administration, Marketing, Economics, Management…

SAP iXp Intern – Cloud ERP Solution Adoption Data Analyst – SAP – Vancouver, BC

Company: SAP

Location: Vancouver, BC

Expected salary:

Job date: Wed, 30 Jul 2025 05:01:35 GMT

Job description: , and best practices Engage and align with Customer Success Partners, Product and Solution Managers, Marketing and Analytics Teams Key… or Commerce related degree (Bachelor’s, Master’s, MBA). For example, Business Administration, Marketing, Economics, Management…

Recharge – Retention & Product Adoption Strategist – Toronto, ON

Company: Recharge

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Jul 2025 06:04:18 GMT

Job description: Who we areIn a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie-Recharge doesn’t just help you sell products, we help build buyer routines that last.Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.OverviewOur Growth team is hiring a Retention and Product Adoption Strategist to own the strategy, execution, and performance of customer retention and product adoption initiatives. Sitting at the intersection of Growth, Product and Lifecycle Marketing, this role is critical in helping Recharge’s customers unlock more value from our platform: driving stronger LTV, reducing churn, and increasing product engagement.You’ll collaborate closely with our team, Brand, Product Marketing, Product, and Data teams to design, launch, and iterate on impactful customer campaigns and adoption programs. You’ll bring a data-informed mindset and growth marketing background, leveraging tools like HubSpot, Clay.ai, Salesforce, Looker, and Monday.com to turn insights into action.If you thrive at the intersection of strategy and execution with a passion for enabling customer success at scale, this role is for you.Please note: this is a hybrid role, based out of our Toronto office (downtown in the Core). 2 days a week in the office is expected.What you’ll do

  • Own the end-to-end customer retention and product adoption strategy across the customer lifecycle from onboarding through adoption
  • Design and launch multichannel campaigns (email, in-app, video, guides) that promote new feature adoption, reduce churn, and deepen product usage
  • Partner with Product teams to understand roadmap priorities and translate those into strategic adoption programs
  • Collaborate with Brand and Product Marketing to ensure a cohesive experience across all touchpoints
  • Analyze customer behavior, adoption patterns, and retention metrics to identify opportunities and risks
  • Build campaign and experiment frameworks using HubSpot, Salesforce, Clay.ai, and Monday.com
  • Segment customer audiences and personalize journeys based on firmographics, behavior, store metrics and product engagement
  • Develop reporting in Looker and collaborate with the Data team to track campaign impact and optimize performance
  • Champion the scientific method by running experiments, A/B tests, and optimizations to continuously improve outcomes
  • Monitor key KPIs including retention rate, churn rate, feature adoption, and NPS to guide strategy and tactics

What you’ll bring

  • 3-5 years of experience in growth, customer, or retention marketing, ideally in a B2B SaaS or ecommerce
  • Proven track record of developing and executing lifecycle and adoption campaigns with measurable impact
  • Fluency in marketing and CRM platforms such as HubSpot and Salesforce
  • Experience with campaign automation and personalization using tools like Clay.ai
  • Familiarity with data analysis and reporting tools-Looker preferred
  • Strong cross-functional collaboration skills and experience working with Product, Data, and Marketing teams
  • Excellent written and verbal communication, with a strategic and customer-centric mindset
  • Experience supporting a PLG (product-led growth) motion or customer onboarding initiatives

CompensationRecharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package.

  • Hiring range in Canada

$ 72,000 CAD – $ 90,000 CADBenefits at a Glance:

  • Medical, dental and vision plans
  • Retirement plan with employer contribution
  • Flexible Time Off
  • Paid Parental Leave
  • Monthly Remote Life and Merchant stipends

| | |Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.Transparency in CoverageThis leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This leads to the Kaiser machine-readable files.#LI-Remote

Meridian Credit Union – Change and Adoption Specialist, Digital – 12 Month Contract – Etobicoke, ON

Company: Meridian Credit Union

Location: Etobicoke, ON

Expected salary:

Job date: Fri, 06 Jun 2025 00:56:48 GMT

Job description: Description :About this opportunityAt Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.The role of Change and Adoption Specialist, Digital focuses on driving the adoption and effective use of digital workplace technologies. This position emphasizes enabling Meridian Credit Union employees through upskilling and change management initiatives. The specialist will work to enhance productivity, collaboration, knowledge management, and user experience by providing training and support that empowers employees to fully leverage and adopt digital tools and solutions. The goal is to drive value for the organization by ensuring seamless integration and utilization of these technologies.Key ResponsibilitiesChange Management and Adoption

  • Identify and assess end user impact based on technology-driven changes and develop appropriate change management plans: Evaluate how technology changes affect end users. Develop and execute change management strategies to ensure smooth transitions and adoption.
  • Drive adoption of new technologies: Implement strategies to encourage and support the adoption of new digital workplace solutions. Monitor and report on adoption rates and user feedback.

Upskilling and Program Management

  • Program/project manage Meridian’s training and enablement plans for Meridian’s digital transformation efforts (e.g. Citizen Developer). Ensure participants gain the skills needed to develop and utilize digital tools effectively in the Microsoft Power Platform.
  • Program/project manage Meridian’s AI application training (e.g. Copilot). Provide comprehensive training to ensure users can fully leverage and integrate AI tools and capabilities into the ways they work.

Reporting and Evaluation

  • Report on KPIs for program effectiveness: Develop and maintain metrics to evaluate the success of digital workplace programs. Provide regular reports on key performance indicators (KPIs) to stakeholders.
  • Report on change and adoption: Track and report on the progress of change management initiatives and technology adoption. Analyze data to identify trends and areas for improvement.
  • Cross-department collaboration for reporting on digital transformation KPIs: Work with various departments to gather data and insights on digital transformation efforts.

Knowledge, Skills, and Abilities

  • Knowledge of change management, training and communication preferably within a digital workplace or technology-driven environment.
  • Strong understanding of change management principles
  • Expertise in Microsoft productivity tools (Power Platform, Copilot)
  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
  • Demonstrated ability to design and deliver effective training programs and materials.
  • Strong analytical and problem-solving skills, with the ability to assess and address user needs and concerns.
  • Ability to present relevant transformation KPIs to stakeholders in a way that gauges progress and informs decision-making.

Education, Designations, Training, and Experience

  • 5+ years experience in Organizational Change Management, Learning and Development, Computer Science, Information Technology or related fields.
  • Relevant certifications in change management (e.g., Prosci) are a plus.
  • Proven track record of presenting transformation KPIs to stakeholders, utilizing dashboards and other reporting tools to effectively communicate progress.

Office Location: 3330 Bloor Street West, Toronto OR 75 Corporate Park Drive, St. Catharines. This is a hybrid work opportunity.Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires a minimum of semi-monthly regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is important to us.What’s in it for you?

  • We have an inclusive and collaborative working environment that encourages teamwork, creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your candidates and clients!
  • You will get to work with and learn from diverse industry leaders and colleagues, who have hailed from top organizations.
  • Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues.
  • This is not your typical “corporate” job. We work hard and we have fun!

Who we are:Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose – helping our members achieve their best life.Find our story here:Experience the Difference!Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Meridian Credit Union.Follow us on Twitter at#LI-TJ1#LI-HYBRID

Director, Business Banking Platform Delivery & Adoption – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Thu, 29 May 2025 00:53:07 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingAs a member of CIBC’s team, the Director, Business Banking Platform Delivery & Adoption Reporting to the VP, Business Banking Products, Solutions and Channels, the Director will develop and implement a 3-5 year strategy for the Business Banking Decision Manager application, supporting digital and assisted channels. This role will be responsible for executing the approved Business Banking roadmap in collaboration with key stakeholders, including technology and digital teams. Additionally, this role will oversee the creation and management of strategies, policies, and programs related to the Decision Manager application and provide technical guidance and professional advice on complex issues to junior consultants, leading projects and collaborating with other application and platform leads. This role will represent Business Banking’s interests as a stakeholder across cross-functional groups and lead the Project Ascend initiative to create an advanced decision engine for credit assessments, working with technology and data science teams to integrate analytics and machine learning for accurate evaluations.At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.How you’ll succeed

  • Strategic leadership – Develop and implement the Decision Manager roadmap, leveraging data analytics to inform credit risk strategies and optimize decision-making. Foster a collaborative approach to prioritize capabilities that drive revenue growth and enhance the Decision Manager application. Assess current and future business needs, aligning objectives and resources across interrelated programs.
  • Program development – Refine and develop programs related to the Decision Manager application, ensuring alignment with Business Banking requirements. Enhance auto approval rates by analysing workflows and implementing best practices for efficiency. Monitor corporate strategies and recommend changes to ensure strategic objectives and regulatory compliance are met.
  • Analysis and guidance – Provide analysis and recommendations to senior management, ensuring understanding of key issues and influencing corporate policy. Prepare reports on significant trends and serve as a resource for regulations and processes.
  • Process transformation – Lead the development and execution of client journey improvements for the Decision Manager application, coordinating with multiple stakeholders. Document and refine end-to-end processes, utilizing process engineering methodologies to identify gaps and implement improvements.
  • Cross-functional relationships – Collaborate with all areas of Personal and Business Banking, Digital, and Technology, engaging with stakeholders from Analyst to Vice President. Work closely with Credit Risk Partners to assess auto adjudication processes and build relationships with Enterprise Risk Management, product development, and frontline operations. Maintain regular communication with Product Teams, Product Owners, and groups across Frontline Technology, Strategy and Transformation, and Banking Centre. Lead projects involving members from various CIBC Business Units and interact frequently with Technology Delivery teams and colleagues in Personal and Small Business Banking. Engage with VPs, Senior Directors, and other leadership roles, as well as marketing, product, segment, and channel groups. Network with peers in the financial industry and external vendors to stay current in the field.

Who you are

  • You can demonstrate experience of more than 3 years in Agile Product Owner/Management or related experience It’s an asset if you have experience in Project Management and Certified Scrum Product Owner (CSPO).
  • You can demonstrate experience of Build Automation and Deployment Automation tools and techniques strongly recommended.
  • You can demonstrate experience of 3-5 years in credit adjudication or related experience.
  • You can demonstrate experience of 3-5 years working with creating and implementing auto adjudication models.
  • You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.
  • You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
  • You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible.
  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.
  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

#LI-TAWhat CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 23rd FloorEmployment Type RegularWeekly Hours 37.5Skills Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience (CX), Leadership, Long Term Planning, Project Management, Strategic Objectives

CIBC is building a relationship-oriented bank and seeks dedicated professionals to support its mission. The role of Director, Business Banking Platform Delivery & Adoption involves leading a 3-5 year strategy for the Business Banking Decision Manager application, focusing on digital channels and working closely with various stakeholders. The responsibilities include developing programs, enhancing approval rates, providing strategic analysis, and transforming client journeys.

Candidates should have over 3 years of experience in Agile Product Management, credit adjudication, and automated decision-making models. They should demonstrate strong ownership, attention to detail, critical thinking, and client-focused values. CIBC promotes an inclusive work environment and offers competitive benefits, career development opportunities, and a hybrid work arrangement.

The position requires collaboration with cross-functional teams and leadership at all levels, with an emphasis on innovation and strategy implementation.

Edward Jones – Senior Wealth Management Adoption Leader – Mississauga, ON

Company: Edward Jones

Location: Mississauga, ON

Expected salary:

Job date: Sat, 10 May 2025 01:51:52 GMT

Job description: RecruiterKristy GilmoreOpportunity OverviewYour passion. Our purpose. This could be powerful.Whatever your passion, at Edward Jones it will have purpose. Your work is meaningful – what you do every day helps people achieve and protect their financial goals. Impacting lives for the better. And with our remarkable work-life flexibility, one of the lives it could enhance is yours.The Senior Wealth Management Adoption Manager is part of our Wealth Management Enablement and Adoption team. This team will be the primary talent driving activation and enablement of wealth management for Edward Jones branch and home office teams, enabling us to grow our client impact.You will participate in a high-performance team and contribute to the firm’s transformation to offering full and comprehensive wealth management and financial planning at Edward Jones Canada.
Key responsibilities of the Senior Wealth Management Adoption Manager include:

  • Serve as subject matter expert in co-creating the strategy and development of face-to-face, virtual, on-line and other modes of training for branch teams AND home office branch support areas
  • Proactively build relationships with financial advisors and serve as a financial planning subject matter expert to gain branch team confidence and enable them to deliver on our client value promise
  • Must have strong critical thinking, problem-solving, and decision making and collaboration skills.
  • Must be able to provide guidance and direction and demonstrate an ability to influence key decisions, interpret and convey complex issues and solutions in a persuasive and informative manner
  • Participate, support, lead as subject matter expert on all existing and developing financial planning tools and resources
  • Participate, support, lead enterprise initiatives and or teams cross departmentally, divisionally and in the field to meet client’s evolving needs and deliver complete wealth management
  • Balance demands of multiple complex projects with high degree of visibility and urgency
  • Support key stakeholder projects/teams to ensure comprehensive strategies are delivered to branch teams efficiently & effectively through the training, tools, and firm policy
  • Serve as a key contributor on enhancements and improvements to systems and branch workflow tools
  • Ensure the communication and application of timely opportunities and risks to branch teams
  • Uncover issues and implement changes to procedures, processes and plans to increase operational efficiency and effectiveness
  • Strong presentation and oral and written communication skills
  • Actively keep abreast of the changing financial services landscape and recommend appropriate training that addresses any potential risks to the firm, through close collaboration with the division risk management team

Position TypeHome Office – CanadaPosition ScheduleFull-TimeCompany DescriptionJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.View our .¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.External Flexible Work Option(s)Hybrid, RemoteAwards and AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We’re proud of our associates’ contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades:Check out our Canadian awards and accolades:Position Requirements

  • Bachelor’s degree or equivalent experience required. Concentrations in business, accounting, finance or management are preferred, but other concentrations will be considered.
  • CFP designation required within 12 months
  • LLQP required within 12 months
  • 5 or more years experience in financial planning industry
  • Industry knowledge including financial planning and wealth management acumen
  • Ability to work well and collaborate within a team environment
  • Ability to navigate working across teams and functions

Salary InformationAt Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate.

Manager, Digital Adoption – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $74800 – 138600 per year

Job date: Wed, 12 Feb 2025 00:04:12 GMT

Job description: Application Deadline: 03/06/2025Address: 33 Dundas Street WestJob Family Group: Customer SolutionsThe Manager of Digital Adoption reports to the Senior Manager of Digital Adoption. They are part of the Everyday Banking Products team in Canadian Personal Banking. The digital adoption team is responsible to develop and execute the integrated plan to drive retail customers to adopt the online and mobile banking channels. The Manager supports the Senior Manager in all aspects of establishing and leading the digital adoption program.They are responsible to develop the integrated plan to introduce new customers to digital channels and to encourage existing customers to migrate transactions from assisted channels to self-serve channels. Key levers include frontline training and incentives, customer communications and marketing, improvement of digital capabilities and product features, and process digitization. They are responsible to lead the digital adoption program, including measuring and explaining performance, rallying the cross-functional team and coordinating efforts across many initiatives, and communicating progress in multiple forums across the organization.The Manager will collaborate with members of the Everyday Banking Products team, and with internal partners, such as Customer and Channel Analytics, Leads Management, Marketing, Digital, Process Digitization and Customer Loyalty & Salesforce Effectiveness (CLSE) team.Key AccountabilitiesStrategyProactively identify and prioritize opportunities to improve digital adoptionDevelop the integrated strategy and roadmap to improve capabilitiesEstablish priorities and drive execution with key partnersInitiativesLead the implementation of complex projects with large multi-functional teams, through ideation, requirements, implementation, and change managementMonitor progress against project plans to ensure completionProactively solve issues and eliminate obstaclesProgram ManagementDevelop reporting framework to measure performance and explain resultsRally cross-functional team and coordinate efforts across many initiativesCommunicate progress in multiple forums across the organizationQualificationsExperience and knowledge

  • 4+ years of experience in retail banking strategy and/or product management, as a bank employee or consultant
  • Strong experience in strategy, business casing, management of cross-functional programs, customer experience design and workforce effectiveness

Salary: $74,800.00 – $138,600.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

The job posting is for the position of Manager of Digital Adoption at BMO Financial Group. The Manager will report to the Senior Manager of Digital Adoption and will be responsible for developing and executing the integrated plan to drive retail customers to adopt online and mobile banking channels. Key responsibilities include developing strategies, leading complex projects, and collaborating with cross-functional teams. The ideal candidate will have 4+ years of experience in retail banking strategy or product management. The salary for the position ranges from $74,800 to $138,600 and includes benefits such as health insurance, tuition reimbursement, and retirement savings plans. BMO is committed to an inclusive workplace and accommodations are available upon request.

Veolia – Digital Adoption Intern – Oakville, ON

Company: Veolia

Location: Oakville, ON

Expected salary:

Job date: Wed, 05 Feb 2025 23:24:43 GMT

Job description: Company DescriptionPart of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world’s most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission!Job DescriptionPosition overview:The Digital Adoption Intern will assist with building training materials for Veolia Water Technologies and Solutions (VWTS) digital products. This will include building digital guidance content using the WalkMe software platform.As part of the VWTS Digital team, you will work with a cross-functional team ranging from software portfolio leaders to digital client service specialists to drive improved user adoption and user experience to our digital products such as, but not limited to, InSight APM. You will also leverage user behaviour analytics to prioritize content delivery.The specific work assignments will be geared towards your level of experience and education to make sure that you are successful in your role. You will also be exposed to a fast paced work environment, where there are expectations surrounding team engagement, meeting deadlines and presenting your results.Nature of work:In this role, your responsibilities will include (but are not limited to):Build digital guided training content using the WalkMe Editor softwareParticipate in demo sessions to present work and receive feedbackDocument and develop training materials for servicing and maintaining all created contentCataloguing existing training materials and identifying the gapsWith the help of WalkMe analytics, understand product usage metrics to develop the digital adoption content roadmapIdeal Applicant:Ability to learn new software packages quicklyAbility to communicate effectively and contribute to team and department initiativesAbility to manage time and prioritize tasks at handComfortable with a fast-paced work environmentGood technical writing and oral communication skillsDemonstrated ability to establish and maintain relationships with co-workersUseful skills or abilities:Proficiency with WalkMe development, Google Suite products such as Google Meet, Chat, Docs, Sheets, Slides, etc.Basic knowledge of computer programmingAdditional InformationAll your information will be kept confidential according to EEO guidelines.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Product Adoption and Enablement Lead – ServiceNow – Toronto, ON

Company: ServiceNow

Location: Toronto, ON

Expected salary:

Job date: Wed, 29 Jan 2025 23:42:17 GMT

Job description: Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWe’re not yesterday’s IT department, we’re Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.This role is an integral part of Now on Now’s Product Adoption and Customer Success strategy. You will influence company-wide, highly visible partnerships with Digital Technology, Product, Engineering, and Customer Outcomes organizations, driving high product maturity and customer success engagements for all Now on Now efforts.Join a dynamic team driving innovation at the heart of ServiceNow’s strategic priorities. This role focuses on aligning product adoption and success with the company’s revenue priorities and the commercial viability of Digital Technology innovations. We are looking for a highly experienced, strategic thinker, visionary, and influential facilitator with a deep understanding of ServiceNow’s products and a passion for leveraging the company’s products and platform to enhance collaboration and productivity. You will inspire strategy, roadmaps, planning, and flawless revenue impact delivery.Roles and Responsibilities:

  • Strategic Leadership
  • Execute the strategy for Now on Now’s product adoption
  • Alignment with Customer Success, and the company’s broader revenue goals and objectives.
  • Lead efforts to identify, prioritize, and implement initiatives that maximize internal adoption of ServiceNow tools, leveraging data and user feedback to drive continuous improvement.”
  • Influence the content strategy to align with company priorities
  • Be the champion for the ServiceNow platform
  • Collaboration and Stakeholder Management
  • Be “all-in” on Customer Zero: Engage as a fully vested ServiceNow platform and product team member. When working cross-functionally, represent ServiceNow’s best interests while building strong relationships across multiple stakeholder groups, serving as an ambassador of our product within the company, and driving customer success through our Now on Now program.
  • Collaborate closely with cross-functional teams, including product development, marketing, sales, and operations, to align efforts and ensure a unified approach to market entry and expansion.
  • Training and enablement
  • Develop and implement training programs to enhance user adoption and proficiency.
  • Foster a culture of continuous learning and improvement.
  • Develop forward-looking product learning paths
  • Upskill the speakers cross-functionally
  • Own and drive the skills campaign for Now on Now

QualificationsQualifications:

  • 12+ years of experience with application development, customer zero enablement, and strategic engagements, preferably 3-5 years + in a SaaS environment
  • In-depth knowledge of ServiceNow’s suite of products and platform
  • Demonstrated success in developing and executing strategies that have driven product adoption
  • Strong experience building and driving skills enablement programs
  • Organizational Change Management (OCM) experience is a must
  • Strong understanding of collaboration and productivity best practices.
  • Strategic thinker with the ability to align initiatives with business objectives.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively
  • with cross-functional teams.
  • Demonstrate the ability to think strategically and identify opportunities to continuously innovate
  • Excellent communication & stakeholder management ability
  • Excellent negotiation and persuasion skills, and experience interacting with both business and technology individuals at all levels including the C-suite
  • Highly self-motivated, results-driven, team-oriented, and able to work cross-functionally
  • Self-starter and quick learner with the ability to operate with little guidance
  • Certifications related to ServiceNow products are a plus

#DTjobsNot sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. .Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNow is a global leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500®. They focus on transforming how organizations work by seamlessly connecting people, systems, and processes. The company is committed to making the world work better and is looking for a highly experienced individual to lead product adoption and customer success efforts. The ideal candidate should have 12+ years of experience in a SaaS environment, in-depth knowledge of ServiceNow products, and a track record of driving product adoption strategies. The role involves developing training programs, fostering a culture of continuous learning, and collaborating with cross-functional teams. ServiceNow is an equal opportunity employer that values inclusivity and welcomes candidates from diverse backgrounds.

Product Adoption and Enablement Lead – ServiceNow – Toronto, ON

Company: ServiceNow

Location: Toronto, ON

Expected salary:

Job date: Wed, 29 Jan 2025 23:24:29 GMT

Job description: Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today – ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWe’re not yesterday’s IT department, we’re Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them.This role is an integral part of Now on Now’s Product Adoption and Customer Success strategy. You will influence company-wide, highly visible partnerships with Digital Technology, Product, Engineering, and Customer Outcomes organizations, driving high product maturity and customer success engagements for all Now on Now efforts.Join a dynamic team driving innovation at the heart of ServiceNow’s strategic priorities. This role focuses on aligning product adoption and success with the company’s revenue priorities and the commercial viability of Digital Technology innovations. We are looking for a highly experienced, strategic thinker, visionary, and influential facilitator with a deep understanding of ServiceNow’s products and a passion for leveraging the company’s products and platform to enhance collaboration and productivity. You will inspire strategy, roadmaps, planning, and flawless revenue impact delivery.Roles and Responsibilities:

  • Strategic Leadership
  • Execute the strategy for Now on Now’s product adoption
  • Alignment with Customer Success, and the company’s broader revenue goals and objectives.
  • Lead efforts to identify, prioritize, and implement initiatives that maximize internal adoption of ServiceNow tools, leveraging data and user feedback to drive continuous improvement.”
  • Influence the content strategy to align with company priorities
  • Be the champion for the ServiceNow platform
  • Collaboration and Stakeholder Management
  • Be “all-in” on Customer Zero: Engage as a fully vested ServiceNow platform and product team member. When working cross-functionally, represent ServiceNow’s best interests while building strong relationships across multiple stakeholder groups, serving as an ambassador of our product within the company, and driving customer success through our Now on Now program.
  • Collaborate closely with cross-functional teams, including product development, marketing, sales, and operations, to align efforts and ensure a unified approach to market entry and expansion.
  • Training and enablement
  • Develop and implement training programs to enhance user adoption and proficiency.
  • Foster a culture of continuous learning and improvement.
  • Develop forward-looking product learning paths
  • Upskill the speakers cross-functionally
  • Own and drive the skills campaign for Now on Now

QualificationsQualifications:

  • 12+ years of experience with application development, customer zero enablement, and strategic engagements, preferably 3-5 years + in a SaaS environment
  • In-depth knowledge of ServiceNow’s suite of products and platform
  • Demonstrated success in developing and executing strategies that have driven product adoption
  • Strong experience building and driving skills enablement programs
  • Organizational Change Management (OCM) experience is a must
  • Strong understanding of collaboration and productivity best practices.
  • Strategic thinker with the ability to align initiatives with business objectives.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively
  • with cross-functional teams.
  • Demonstrate the ability to think strategically and identify opportunities to continuously innovate
  • Excellent communication & stakeholder management ability
  • Excellent negotiation and persuasion skills, and experience interacting with both business and technology individuals at all levels including the C-suite
  • Highly self-motivated, results-driven, team-oriented, and able to work cross-functionally
  • Self-starter and quick learner with the ability to operate with little guidance
  • Certifications related to ServiceNow products are a plus

#DTjobsNot sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. .Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNow is a global market leader in providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. The company’s intelligent cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better. They are focused on delivering delightful customer and employee experiences and driving revenue through product adoption and customer success. The company is looking for a strategic leader with experience in application development, customer zero enablement, and strategic engagements to drive product adoption and revenue growth. ServiceNow is an equal opportunity employer and values inclusivity and diversity in the workplace.