Company: Manulife
Location: Toronto, ON
Expected salary:
Job date: Sat, 26 Apr 2025 07:28:49 GMT
Job description: Position Responsibilities– Business Strategy and Evolution: Strategic leadership of the Affinity H&D/LLB Product and Platforms organization, including setting the product strategy in line with the overall business strategy, and driving product/solution innovation.– Competitive Intelligence: Establish a view of the competitive market for Affinity and generate insights to assist in product development, distribution strategies, and marketing strategies.– Business Roadmap: Maintain the product and capability roadmap for the H&D/LLB business, including planning short- and long-term product deliverables in partnership with peers/stakeholders.– Leadership: Lead and develop a team of 15 Product and Delivery professionals, clearing roadblocks, and promoting employee engagement.– Delivery: Senior sponsorship of approved growth initiatives and projects, including accountability for managing scope, launch timing, and budget.– Digital Experience: Define the H&D and LLB digital experience strategy, capabilities, and delivery roadmap to drive increased sales and improved customer experience.– Distribution Effectiveness: Consult with distribution teams to influence the optimal distribution of Manulife’s products consistent with the product strategy and drive sales conversion end-to-end in the funnel from digital engagement, through advice, and fulfillment.– Marketing and Value Proposition: Collaborate with marketing on campaigns to grow our sales and brand while ensuring the value proposition and key messages for each product are conveyed across marketing vehicles.– External Relationships: Represent Manulife Affinity externally, including participating on industry committees, speaking engagements, and meeting with sponsors and advisors.– Vendor Management: Develop and maintain strong positive relationships with key third-party delivery partners or vendors to facilitate delivery of leading experiences while managing cost to Manulife.– Financial Management: Manage product budget effectively and partner with pricing to understand and manage the profitability of our product portfolio.Required Qualifications– Experience in product strategy including research, business casing, product development, execution, measurement of results, and financial analysis of the portfolio.– Experience in product, delivery, service, distribution, marketing, or process management, preferably including previous exposure to Affinity.– Experience in getting deliverables from ideation to market launch.– Excel at leading, inspiring, coaching, mentoring, and developing a cross-functional team of product and delivery specialists.– Understanding of the target market for Affinity products and the competitive marketplace to enhance Manulife’s position.Preferred Qualifications– Awareness of industry issues, emerging trends, and the opportunities/challenges these may present.– Effective delegator capable of overseeing a complex portfolio of products and projects and providing strategic direction to senior product staff.– Effective communicator both internal and external to Manulife, able to represent Manulife externally with advisors, clients, and partners.– Enthusiastically share the product and capability roadmap and vision across the organization to educate and gain support from stakeholders.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $123,400.00 CAD – $229,300.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
Position Summary: Business Strategy and Evolution
Responsibilities:
- Strategic Leadership: Oversee the Affinity H&D/LLB Product and Platforms organization, aligning product strategy with overall business objectives and fostering innovation.
- Competitive Intelligence: Analyze the competitive landscape to inform product development and marketing strategies.
- Business Roadmap: Manage the product roadmap, coordinating with stakeholders for both short- and long-term goals.
- Leadership: Lead a team of 15 professionals, facilitating their development and removing obstacles to enhance engagement.
- Delivery Oversight: Sponsor growth initiatives, ensuring projects meet scope, timing, and budget requirements.
- Digital Strategy: Define and implement a digital experience roadmap to boost sales and enhance customer satisfaction.
- Distribution Collaboration: Work with distribution teams to maximize product strategy and sales conversion.
- Marketing Alignment: Partner with marketing to effectively convey value propositions through campaigns.
- External Representation: Represent Manulife Affinity at industry events and in relations with sponsors/advisors.
- Vendor Management: Build strong partnerships with vendors for efficient and cost-effective delivery.
- Financial Management: Oversee product budget and profitability analysis.
Required Qualifications:
- Experience in product strategy, development, and financial analysis.
- Background in product delivery, service, or marketing, particularly in Affinity.
- Proven track record from ideation to market launch.
- Strong leadership skills for a cross-functional team.
- Knowledge of Affinity market and competitive landscape.
Preferred Qualifications:
- Awareness of industry trends and challenges.
- Effective delegation and strategic oversight of product portfolios.
- Strong communication abilities for internal and external representation.
- Commitment to sharing product vision across the organization.
About Manulife
Manulife Financial Corporation provides international financial services aimed at simplifying decisions for customers.
Workplace Diversity
Manulife prioritizes diversity and inclusion in its workforce, ensuring fair recruitment and a barrier-free employment process.
Employment Details:
- Location: Toronto, Ontario (Hybrid work arrangement)
- Salary Range: $123,400 – $229,300 CAD, variable by location and experience.
- Benefits: Comprehensive health and wellness benefits, retirement plans, and generous time-off policies.
