Senior Sales Manager – HEI Hotels & Resorts – Orlando, FL

Company: HEI Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Sun, 02 Mar 2025 02:09:24 GMT

Job description: The Hotel Operations Coordinator is responsible for overseeing various aspects of hotel operations, including implementing marketing plans, ensuring the execution of security and safety programs, and collaborating with department heads to maintain a high level of guest satisfaction.

The duties of the Hotel Operations Coordinator may include developing and implementing marketing strategies to increase occupancy rates, ensuring compliance with security and safety protocols to protect guests and employees, coordinating training programs for staff to enhance customer service skills, and analyzing customer feedback to identify areas for improvement.

To excel in this role, the Hotel Operations Coordinator must be a team player who can effectively collaborate with colleagues from various departments to achieve common goals. They should have a strong understanding of hotel operations and industry trends, excellent communication and leadership skills, and the ability to prioritize tasks and manage multiple projects simultaneously. Experience working in a hospitality setting and a passion for delivering exceptional guest experiences are also essential qualities for this position.

Complex Business Travel/ Group Sales Manager – HEI Hotels & Resorts – Orlando, FL

Company: HEI Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Fri, 21 Feb 2025 05:34:01 GMT

Job description: The position of Revenue Manager requires a strong understanding of revenue management principles, as well as the ability to develop and implement effective sales strategies. This role involves analyzing market data, pricing trends, and consumer behavior to maximize revenue and profitability for the hotel.

The Revenue Manager is responsible for training and motivating a team of peers to achieve revenue goals and objectives. They must possess strong leadership skills, as well as the ability to effectively communicate with and inspire their team members.

In addition to revenue management, the ideal candidate must have a solid understanding of hotel operations, including marketing plans and distribution channels. They should have a keen eye for detail and be able to identify opportunities for revenue growth and cost optimization.

Overall, the Revenue Manager plays a crucial role in driving the financial performance of the hotel and ensuring its long-term success in a competitive market. This position requires a proactive and results-driven individual who can think strategically and act decisively to achieve revenue targets.

Director of Marketing – Omni Hotels & Resorts – Orlando, FL

Company: Omni Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Thu, 20 Feb 2025 23:24:52 GMT

Job description: contribute to the success and growth of the resort. The Director of Marketing will be responsible for creating and executing strategic plans to drive brand awareness, increase revenue, and enhance guest experience. This individual will work closely with the sales and operations teams to ensure that all marketing efforts align with business objectives and goals. The ideal candidate will have a strong background in marketing strategy, campaign management, digital and social media, and analytics. This is an exciting opportunity for a creative and innovative marketing professional to make a substantial impact in the hospitality industry. If you are passionate about marketing and have a proven track record of driving results, then this position may be your perfect match. Apply now to join the dynamic team at the Omni Orlando Resort at Champions Gate!

Coordinator, Marketing Planning & Communications – Four Seasons Hotels – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Sun, 23 Feb 2025 03:20:36 GMT

Job description: About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Coordinator, Marketing Planning and CommunicationsWorking in the dynamic environment of Four Seasons global headquarters, the Coordinator, Marketing Planning and Communications will be an integral member of the world-class team and Centre of Excellence that drives marketing strategy and marketing communications for one of the world’s leading luxury hospitality brands.This role will be part of a team that delivers the annual campaign planning process, marketing governance, and end-to-end execution of key campaigns and brand initiatives. The successful candidate will contribute to the development of marketing communications to support strategic business objectives that elevate the Four Seasons brand, driving impact across the brand, various lines of business, and the portfolio of hotels, while working in close collaboration with cross-functional teams.Their key responsibilities include supporting the development and execution of campaigns and initiatives, which will include the leadership of global thematic campaigns, analyzing campaign performance and reporting, and contributing to annual planning and strategic marketing efforts. Additionally, they will manage two crucial elements of our Brand Compass Centre of Excellence, Brand Compass Weekly Review and Treehouse. The Brand Compass weekly review process involves bringing together leadership and stakeholders to ensure all marketing communications remain consistent, aligned, and on-brand. The Treehouse session is an important quarterly session for the marketing organization which brings together key cross functional partners to highlight success and learnings from across the business.What You’ll Be Doing:Annual Integrated Campaign Planning

  • Support the annual comprehensive integrated campaign planning process kicking off in April every year with Marketing Plan approval by September.
  • Partner with broader cross functional organization to develop brand themes for consistent and coordinated messaging in market, laddering up to Masterbrand positioning.
  • Identify integration opportunities across lines of business and regions and facilitate collaboration across key stakeholders.
  • Manage the Activity Grid outlining channel plans by campaign by month.
  • Manage the digital homepage takeover calendar working collaboratively with digital performance and cross functional partners to build the optimal calendar.

Brand Marketing and Marketing Communications

  • Support the execution of global Masterbrand campaigns, including integration with broader cross-functional teams and some administrative details (briefings, creative reviews)
  • Contribute to campaign planning by leveraging project management skills and supporting the creation of essential materials, including property activation toolkits.

Campaign Measurement and Reporting

  • Collaborate with cross-functional partners to deliver comprehensive and actionable results overviews for each campaign
  • Support review of campaigns and optimization efforts for future planned campaigns.

Marketing Governance and Reviews

  • Facilitate weekly Brand Compass review meetings with marketing leadership and cross-functional stakeholders to ensure all marketing communications are aligned, consistent, and on-brand.
  • Oversee scheduling and timing to allow sufficient review and feedback for each item.
  • Document detailed meeting minutes, capturing key feedback and action items to ensure effective implementation and alignment.
  • Coordinate a quarterly learning session for the marketing organization and key cross functional partners to curate topics that highlight success and learnings from across the business.

What You Bring:

  • College or University degree, preferably in a business or marketing communications program. MBA an asset.
  • A minimum of 3 years of progressive experience in corporate marketing communications or agency function.
  • Previous experience in a consumer marketing communications and/or brand role.
  • An excellent project manager with strong business acumen, who can collaborate and build business relationships across disciplines.
  • Proven ability to support the development and launch of marketing campaigns, anchored in a strong strategic foundation.
  • Analytical experience.
  • Global marketing experience for a leading consumer brand an asset.
  • Strong computer skills in a PC and Mac environment including MS Office (Word, PowerPoint, Excel)
  • Adept at learning new applications

Key Skills/ Who You Are:

  • Exceptional communication (written and verbal) and interpersonal skills required to support a diverse team
  • Ability to coordinate projects within a matrix structure, with multiple direct and indirect stakeholders
  • Ability to deliver results in an environment with multiple tasks and time constraints
  • Excellent project management skills – able to support projects from start to finish, manage processes and expectations, and stay committed to deadlines
  • Able to work independently, solve problems, take initiative and use good judgment
  • Well-organized and able to set priorities
  • Detail-oriented with strong project coordination capabilities

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Four Seasons is a luxury hotel management company that values its people and believes in creating exceptional guest experiences. They are committed to supporting cancer research and promoting diversity and inclusion. The Coordinator, Marketing Planning and Communications role involves supporting annual campaign planning, executing global campaigns, analyzing campaign performance, and coordinating marketing reviews. The ideal candidate should have a degree in business or marketing, experience in marketing communications, strong project management skills, and excellent communication abilities. This role will require being in the Four Seasons Corporate Office in Toronto three days a week.

Director of Marketing – Omni Hotels & Resorts – Orlando, FL

Company: Omni Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Thu, 20 Feb 2025 07:24:33 GMT

Job description: We are seeking a talented individual with a strong background in Marketing to join our team. The main objective of this role is to create, execute, and manage marketing campaigns that will drive profitable results for the company. The ideal candidate will have at least 5 years of experience in a marketing-related role, with a proven track record of success. They should be creative, strategic, and have a keen understanding of current market trends and consumer behavior. If you are a driven and innovative marketer looking to make a significant impact, we want to hear from you!

Conference Services Manager – HEI Hotels & Resorts – Orlando, FL

Company: HEI Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Thu, 13 Feb 2025 04:14:24 GMT

Job description: A Hotel Operations Manager is responsible for overseeing and coordinating all aspects of a hotel’s daily operations. This includes developing and implementing action plans to ensure the smooth running of the hotel, as well as knowledge of marketing strategies to drive business and attract guests. They must also have a strong understanding of security and safety protocols to ensure the well-being of guests and staff, as well as managing personnel and labor issues within the hotel. Overall, the Hotel Operations Manager plays a crucial role in ensuring the efficient and successful operation of the hotel.

Campaign Coordinator, CRM – Four Seasons Hotels – Toronto, ON

Company: Four Seasons Hotels

Location: Toronto, ON

Expected salary:

Job date: Sun, 16 Feb 2025 07:19:41 GMT

Job description: About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Campaign Coordinator, CRMFour Seasons has an exciting opportunity in the Global Commercial Organization for a Campaign Coordinator, CRM. This role will assist the Campaign Manager, CRM with campaign management and execution of our lines of business (i.e. Four Seasons Yacht, Retail, Drive, etc.), while supporting subscriptions and email marketing technology projects as needed. The role has a wide range of opportunities for marketers looking to expand their skillset in data driven integrated and email campaigns.What You’ll Be Doing:Campaign Execution

  • Support content calendar creation, management, and campaign execution
  • Review/Assist writing agency briefs and ensure creative aligns with strategic objectives and deliverables outlined.
  • Lead creative review and QA process with regional teams, properties, and business stakeholders.
  • Create new campaigns and triggered communications across the guest journey from strategy to launch.
  • Develop targeting strategies and dynamic content to increase personalization and relevancy
  • Monitor world news to ensure appropriate communications are being deployed.
  • Work with Digital Test & Learn, Reporting and Development teams to ensure optimization of campaigns and smooth launch process.
  • Ensure compliance to CASL and GDPR

Cross-Functional Stakeholder Management

  • Support project management of integrated marketing campaigns with the corporate marketing and communications team.
  • Build and maintain professional cross department relationships with team members across the business.
  • Support CRM team in collecting and maintaining best practices for campaigns.

Support Strategic Projects

  • Maintain best practice standards for email campaigns and share knowledge with partner agency.
  • Document processes to increase efficiency of campaign development and deployment.

What You Bring:

  • University or college degree in Business or Marketing Communications required.
  • A minimum of 2 years’ experience working within a CRM/loyalty role. Previous administrative and project management experience highly desired.
  • Agency experience considered an asset.
  • Previous experience in a CRM role.
  • Experience managing marketing campaign calendars and executing integrated marketing campaigns.
  • Experience working on projects with cross functional teams and global stakeholders.
  • Experience working with developers on Salesforce Marketing Cloud.
  • A working knowledge of A/B testing, campaign reporting, and presenting data and insights.
  • Knowledge of email marketing and integrated marketing.
  • Proficiency in Word, Excel and PowerPoint required.
  • Proficiency in data driven marketing/loyalty/integrated campaigns required.
  • Knowledge of business and marketing practices highly desired.
  • Experience in Salesforce Marketing Cloud is an asset.

Key Skills/ Who You Are:

  • Ability to work well under pressure and to handle several deadlines at the same time.
  • Takes initiative to solve problems and deal with unexpected issues and follow-up to completion
  • Ability to deal professionally, courteously, and effectively with all levels of management and other internal and external business contacts
  • Productive self-starter who is flexible, co-operative, and receptive to challenge
  • A positive and professional attitude, with a strong attention to detail
  • Exceptional communicator.
  • Strong creative aptitude with the ability to suggest better ways for creative treatments along with strong reasoning of why.
  • Strong written composition and grammar.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Four Seasons is a global luxury hotel management company that values its people and their commitment to creating unforgettable guest experiences. The company is dedicated to supporting cancer research, diversity, inclusion, equality, and belonging. They are currently looking for a Campaign Coordinator, CRM to assist in managing and executing marketing campaigns to enhance guest engagement. The ideal candidate should have experience in CRM, project management, and integrated marketing campaigns. The role requires strong communication skills, attention to detail, and the ability to work under pressure. The position will be in a hybrid working model, with three days per week at the Four Seasons Corporate Office in Toronto, Ontario.

Catering and Conference Services Manager – HEI Hotels & Resorts – Orlando, FL

Company: HEI Hotels & Resorts

Location: Orlando, FL

Expected salary:

Job date: Wed, 12 Feb 2025 05:50:53 GMT

Job description: The ideal candidate for this position will have a solid understanding of hotel operations, including marketing plans, security and safety programs, and personnel management. They will be responsible for overseeing the daily operations of hotels within the market, ensuring that they are running efficiently and effectively. This role will require strong organizational and communication skills, as well as the ability to work collaboratively with a diverse team. The successful candidate will be able to provide strategic direction and guidance to staff, while also maintaining a focus on customer service and satisfaction. If you have a passion for the hospitality industry and are looking for a challenging and rewarding role, this could be the perfect opportunity for you.

F&B Sales and Operations Manager – Loews Hotels – Orlando, FL

Company: Loews Hotels

Location: Orlando, FL

Expected salary:

Job date: Fri, 07 Feb 2025 04:10:13 GMT

Job description: The Marketing team is responsible for attracting VIPs, media, and securing promotional opportunities for the organization’s events. This role involves negotiating event contracts, including Food & Beverage agreements, to ensure successful and profitable partnerships. The Marketing team is tasked with building relationships with key influencers and stakeholders to increase visibility and drive attendance to events. Strong communication and negotiation skills are essential in order to secure optimal opportunities and partnerships. The Marketing team plays a crucial role in generating buzz and excitement around events, ultimately contributing to the success and growth of the organization.

Online Customer Service Specialist for Resorts and Hotels- Work from Home (remote) – SeaBreeze Homes and Living – Orlando, FL

Company: SeaBreeze Homes and Living

Location: Orlando, FL

Expected salary:

Job date: Fri, 07 Feb 2025 05:30:19 GMT

Job description: As a Travel Agent specializing in personal and professional travel, your role involves utilizing advanced booking platforms and marketing resources to secure the best deals for your clients. Whether it’s booking flights, accommodations, transportation, or creating customized itineraries, you will work closely with clients to ensure their travel needs are met and expectations are exceeded. Your expertise in navigating the travel industry and negotiating prices will be essential in providing top-notch service and creating unforgettable travel experiences for your clients.