Adobe Customer Journey Analytics (CJA) Developer – Net2Source – Orlando, FL

Company: Net2Source

Location: Orlando, FL

Expected salary:

Job date: Thu, 25 Sep 2025 03:27:46 GMT

Job description:

Job Title: Marketing Technology Specialist

Job Description:

We are seeking a highly skilled Marketing Technology Specialist to leverage Adobe Real-time Customer Data Platform (RTCDP) and Adobe Journey Optimizer (AJO) to streamline our data flow and enhance our marketing technology landscape. In this pivotal role, you will be responsible for optimizing the integration of marketing data, ensuring seamless operations while adhering to the highest data security standards.

Key Responsibilities:

  • Collaborate with cross-functional stakeholders, including marketing, IT, and data teams, to understand their needs and identify opportunities for leveraging RTCDP and AJO.
  • Design and implement strategies to optimize the flow of customer data, ensuring real-time accessibility and actionable insights for marketing campaigns.
  • Ensure all marketing technology initiatives comply with data security and privacy regulations, maintaining the integrity and confidentiality of customer information.
  • Monitor and analyze the performance of marketing initiatives through AJO, using data-driven insights to refine strategies and improve engagement.
  • Provide training and support to team members on best practices for utilizing Adobe tools effectively, promoting a culture of data-informed decision-making.

Qualifications:

  • Proven experience working with Adobe RTCDP and AJO or similar marketing technologies.
  • Strong understanding of data security and compliance standards in the marketing domain.
  • Excellent analytical skills with a focus on translating data insights into actionable marketing strategies.
  • Exceptional communication and collaboration skills for effective stakeholder management.
  • Ability to adapt in a fast-paced environment and manage multiple projects simultaneously.

Join us in driving innovation in our marketing technology efforts and make a significant impact on our customer engagement strategy!

L4 Design (Senior Customer Journey Manager) – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $92000 – 138000 per year

Job date: Thu, 14 Aug 2025 06:41:35 GMT

Job description: journeys-shaping our digital North Star and ensuring it integrates seamlessly with all channels to deliver truly omnichannel… driving force behind a portfolio of customer journeys, collaborating across product, channel, operations, marketing…

The content emphasizes the importance of shaping a cohesive digital strategy, referred to as the “digital North Star.” This strategy focuses on creating integrated customer journeys across various channels to deliver a truly omnichannel experience. It highlights collaboration among different teams—including product, channel, operations, and marketing—as a key driving force behind effective customer engagement.

L4 Design (Senior Customer Journey Manager) – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $92000 – 138000 per year

Job date: Thu, 14 Aug 2025 06:30:01 GMT

Job description: journeys-shaping our digital North Star and ensuring it integrates seamlessly with all channels to deliver truly omnichannel… driving force behind a portfolio of customer journeys, collaborating across product, channel, operations, marketing…

The content emphasizes the importance of creating a digital North Star that guides customer journeys. It highlights the need for seamless integration across all channels to achieve a truly omnichannel experience. Collaboration among product, channel, operations, and marketing teams is crucial to drive the development of effective customer journeys.

L4 Design (Senior Customer Journey Manager) – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $92000 – 138000 per year

Job date: Thu, 14 Aug 2025 04:01:05 GMT

Job description: DescriptionAre you ready to evolve TELUS’ customer experience ecosystem?We’re looking for a Senior Customer Journey Manager to help architect and accelerate TELUS’ future of customer experience. You’ll lead a portfolio of priority journeys-shaping our digital North Star and ensuring it integrates seamlessly with all channels to deliver truly omnichannel experiences.Join us to reimagine how customers interact with TELUS across touchpoints, and help our organization move with clarity, consistency, and care.Here’s the impact you’ll make and what we’ll accomplish togetherYou’ll serve as the driving force behind a portfolio of customer journeys, collaborating across product, channel, operations, marketing, and support teams. Your leadership will be key in aligning business outcomes with customer needs-helping TELUS deliver more cohesive, intuitive, and lovable experiences.You’ll connect insights to action, guide strategic direction, and co-create the future with cross-functional teams to make TELUS more responsive, resilient, and customer-obsessed.Here’s how

  • Lead a portfolio of journeys, defining shared goals, governance, and experience ambition across touchpoints
  • Establish and evolve a digital North Star for key journeys, facilitating how it connects with other channels to support true omnichannel delivery
  • Facilitate strategic workshops to align teams around customer truths, opportunity areas, and roadmap priorities
  • Partner deeply with analytics and UX research teams to synthesize insights across qualitative and quantitative methods, creating shared clarity
  • Maintain and prioritize a journey-level backlog aligned to customer moments and business outcomes
  • Champion experience-led transformation, surfacing interdependencies and enabling operational change through roadmaps and business cases
  • Coach others in journey management practices, helping scale capability and maturity across the organization

QualificationsYou’re the missing piece of the puzzle

  • 7-10 years of experience in customer journey management, service design, experience strategy, or transformation roles
  • Proven ability to lead cross-functional initiatives and influence at senior levels without formal authority
  • Fluent in customer-centered methods like journey mapping, insight synthesis, prioritization frameworks, and agile planning
  • Proficient in facilitating workshops and working sessions with diverse stakeholders
  • Experienced in working with data and research teams to uncover insights and shape experience decisions
  • Comfortable balancing strategic thinking with the practical realities of execution in a large, complex organization

Great to haves

  • Experience in telco, banking, or tech industries with mature CX capabilities
  • Familiarity with journey management platforms (TheyDo, Miro, Qualtrics, etc.)
  • Understanding of omnichannel ecosystems and the role of digital in integrated service delivery
  • Bilingualism in French and English is an asset

Salary Range: $92,000-$138,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Technology SolutionsWe’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.We are honoured to be recognized5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.1
Million active users logging into My TELUS per month (consumer mobility).AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Summary: Senior Customer Journey Manager at TELUS

TELUS is seeking a Senior Customer Journey Manager to enhance its customer experience ecosystem. This role involves leading a portfolio of key customer journeys, defining digital strategies, and ensuring a seamless omnichannel experience across all touchpoints.

Key Responsibilities:

  • Drive a portfolio of customer journeys, setting shared goals and governance.
  • Develop a digital North Star guiding omnichannel delivery.
  • Facilitate strategic workshops for aligning teams around customer insights and priorities.
  • Collaborate with analytics and UX research to synthesize insights for experience improvements.
  • Maintain a journey-level backlog that aligns with customer moments and business outcomes.
  • Champion transformation efforts and coach others in journey management practices.

Qualifications:

  • 7-10 years in customer journey management or related fields.
  • Ability to lead cross-functional initiatives and influence senior stakeholders.
  • Proficient in customer-centered methods and workshop facilitation.
  • Experience with data and research to inform decisions.
  • Preferred background in telecom, banking, or tech, and familiarity with journey management tools.

Compensation and Benefits:

  • Salary range: $92,000-$138,000, with a performance bonus of 15%.
  • Comprehensive benefits, flexible work arrangements, pension and share purchase programs, and opportunities for career growth and community involvement.

Company Culture:
TELUS emphasizes a people-focused, innovative, and diverse culture aimed at improving lives through technology solutions. All applicants are encouraged to apply, and accommodations are available for those with disabilities during the recruitment process.

Note for Quebec Candidates:
Proficiency in English may be required for communication purposes.

New Member Journey Marketing Coordinator – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Sat, 09 Aug 2025 06:10:09 GMT

Job description:

Job Description: New Member Journey (NMJ) Representative

Are you passionate about creating exceptional experiences for new members? As a New Member Journey (NMJ) Representative, you will play a crucial role in ensuring our new members feel valued and confident in their purchase.

Key Responsibilities:

  • Warm Welcome: Extend a genuine welcome to new members, fostering a sense of trust and confidence in their decision to join us by providing tailored new member collateral.

  • Personalized Communication: Schedule and conduct a 14-day welcome call to check in on their experience, answer questions, and guide them through their new membership benefits.

  • Sales Support: Introduce and sell NMJ vacation packages and associated offerings, helping members to maximize their membership value and enjoy unforgettable experiences.

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to build rapport and trust with new members
  • Sales experience is a plus

Join us in creating memorable journeys for our members as they embark on their new adventure!

New Member Journey Marketing Supervisor – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Sun, 03 Aug 2025 02:42:48 GMT

Job description:

Job Title: New Member Journey Supervisor

Job Description:

As a New Member Journey Supervisor, you will play a crucial role in ensuring a seamless and engaging experience for our new members. Your primary responsibilities will include:

  • Supervision of Daily Operations: Oversee NMJ daily operational expectations within your assigned area, ensuring that all processes run smoothly and efficiently.

  • Recruitment and Training: Actively recruit, train, and develop representatives to ensure they are equipped with the necessary skills and knowledge to excel in their roles and provide exceptional service.

  • Staff Management: Monitor staffing levels to ensure that all locations are adequately staffed according to expectations, enabling optimal support for our new members.

  • Schedule Management: Effectively manage schedules to ensure coverage aligns with operational needs, maintaining efficiency while accommodating team availability.

  • Performance Monitoring: Regularly assess team performance and provide constructive feedback to foster a culture of continuous improvement and high-quality service delivery.

  • Collaboration and Communication: Work closely with other departments to align on goals and initiatives, fostering a collaborative environment that supports the overall mission of enhancing the new member experience.

  • Problem-Solving: Address any issues or challenges that arise within the team or operations, implementing solutions that promote a positive environment for new members and staff alike.

Qualifications:

  • Proven leadership and supervisory experience, preferably in a customer service or membership-based environment.
  • Exceptional training, mentoring, and development skills.
  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Excellent interpersonal and communication skills.
  • Ability to analyze performance metrics and make data-driven decisions.

Join us in creating an exceptional journey for our new members and enhancing their experience from day one!

Agent Confirmations New Member Journey CC – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Fri, 18 Jul 2025 06:38:02 GMT

Job description:

Job Description: Marketing Executive

Are you ready to make an impact and drive success in a dynamic environment? Don’t miss this opportunity to join our outstanding Marketing Team, where you will have the chance to showcase your skills and experience the numerous perks of working with us!

We are seeking highly motivated and goal-oriented Marketing Executives who thrive in a fast-paced setting. In this role, you will collaborate with a talented team to develop innovative marketing strategies that captivate audiences and generate measurable results.

Key Responsibilities:

  • Develop and implement effective marketing campaigns to achieve company objectives.
  • Conduct market research to identify opportunities and trends.
  • Collaborate with cross-functional teams to ensure alignment and success of marketing initiatives.
  • Analyze campaign performance and provide insights for continuous improvement.
  • Build and maintain strong relationships with clients and stakeholders.

What We Offer:

  • A vibrant and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.
  • Engaging team-building activities and company events.

If you are passionate about marketing and ready to take your career to the next level, we want to hear from you! Join us and be part of a team that celebrates success and drives innovation.

Agent New Member Journey CC – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 17 Jul 2025 22:43:01 GMT

Job description:

Job Description: Marketing and Sales Promotions Specialist

Position Summary:

Join our dynamic team as a Marketing and Sales Promotions Specialist, where you will play a crucial role in driving brand awareness and increasing sales through innovative marketing strategies. This position is perfect for someone who is creative, detail-oriented, and eager to learn.

Benefits:

  • Competitive Salary: We offer a competitive salary package that reflects your skills and experience.
  • Health Insurance: Comprehensive health, dental, and vision insurance for you and your family.
  • Professional Development: Access to training programs and workshops to enhance your skills and advance your career.
  • Flexible Working Hours: Enjoy a healthy work-life balance with flexible hours and remote working options.
  • Paid Time Off: Generous vacation and sick leave policy to recharge and refresh.
  • Team Building Activities: Regular team events and outings to foster a collaborative and enjoyable workplace.

Available Tools:

  • Marketing Software: Gain proficiency in industry-leading tools like HubSpot, Mailchimp, Canva, and Google Analytics.
  • CRM Systems: Experience with Salesforce or other CRM platforms to track customer interactions and sales data.
  • Project Management Tools: Work with Trello, Asana, or similar tools to manage marketing campaigns efficiently.
  • Social Media Platforms: Build expertise in managing marketing efforts across platforms like Facebook, Instagram, Twitter, and LinkedIn.

Website Navigation:

As part of your role, you’ll guide customers through our website, ensuring seamless navigation. You will learn to:

  • Optimize user experience to enhance conversion rates.
  • Update content based on SEO best practices to improve search visibility.
  • Monitor website performance analytics to inform marketing strategies.

Marketing and Sales Promotions:

With training, you will acquire the following skills:

  • Campaign Development: Learn how to develop and execute marketing campaigns tailored to our target audience.
  • Content Creation: Master the art of creating compelling promotional content that resonates with customers.
  • Market Research: Conduct market analysis to understand consumer behavior and competitors, aiding in informed decision-making for promotions.
  • Email Marketing Strategies: Develop effective email marketing tactics to engage and retain customers, including newsletters and promotional offers.
  • Event Planning: Support the organization of promotional events and webinars to boost brand visibility.

Get ready to embark on an exciting journey in the world of marketing and sales—apply today to join a forward-thinking team that values creativity, innovation, and professional growth!

Agent New Member Journey CC – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Thu, 26 Jun 2025 06:30:03 GMT

Job description:

Job Description: Marketing and Sales Coordinator

Position Overview:
We are seeking a dynamic and motivated Marketing and Sales Coordinator to join our team. In this role, you will play a crucial part in enhancing our marketing initiatives, driving sales promotions, and improving website navigation to create a seamless customer experience.

Key Responsibilities:

  • Develop and implement effective marketing strategies and sales promotions to boost product awareness and drive sales.
  • Collaborate with the marketing team to create engaging content and visuals for various platforms.
  • Optimize website navigation to ensure an intuitive user experience, resulting in increased engagement and conversions.
  • Analyze market trends and customer feedback to inform future marketing efforts.
  • Coordinate training programs to equip team members with the skills needed to excel in their roles.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Flexible work hours and remote work options.
  • Professional development opportunities, including training and workshops.
  • Generous paid time off and holiday leave.

Available Tools:

  • Access to industry-leading marketing software and tools, including CRM systems, email marketing platforms, and analytics tools.
  • Collaborative project management software to streamline workflows and enhance team communication.
  • Design resources and graphic software for creating promotional materials and content.

Website Navigation:

  • Intuitive website design aimed at providing a seamless user experience.
  • Emphasis on clear layouts, easy access to product information, and optimized checkout processes.
  • Continuous improvement based on user feedback and analytics to ensure an engaging online presence.

Marketing and Sales Promotions:

  • Create targeted marketing campaigns tailored to specific audience segments.
  • Launch seasonal sales promotions, contests, and incentives to engage current customers and attract new ones.
  • Utilize social media platforms and email marketing to reach a wider audience and enhance brand visibility.

With training, you will acquire…

  • In-depth knowledge of marketing strategies and sales techniques.
  • Hands-on experience with digital marketing tools and analytics.
  • Skills in data analysis to measure campaign effectiveness and customer engagement.
  • The ability to manage projects effectively and collaborate within a team environment.

If you’re passionate about marketing and eager to make an impact in a fast-paced environment, we encourage you to apply and join our innovative team!

Agent New Member Journey CC – Hilton Grand Vacations – Orlando, FL

Company: Hilton Grand Vacations

Location: Orlando, FL

Expected salary:

Job date: Sat, 07 Jun 2025 23:31:26 GMT

Job description:

Job Description: Marketing and Sales Promotions Specialist

Position Overview:
We are seeking a dynamic and results-driven Marketing and Sales Promotions Specialist to join our team. In this role, you will develop and implement effective marketing strategies and sales promotions to enhance brand visibility, engage customers, and drive sales. You will work closely with our marketing and sales teams to analyze market trends, identify growth opportunities, and create compelling campaigns.

Key Responsibilities:

  • Develop, implement, and manage marketing and sales promotions initiatives.
  • Utilize available tools and software to analyze data, track campaign performance, and measure ROI.
  • Collaborate with cross-functional teams to align promotions with product launches and overall business goals.
  • Create and maintain website navigation that optimizes user experience and promotes current campaigns.
  • Stay updated on industry trends and competitor activities to refine marketing strategies.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid time off and flexible work arrangements.
  • Opportunities for professional development and advancement.
  • Access to cutting-edge marketing tools and resources.

Available Tools:

  • Marketing Automation Software: Streamline and optimize email campaigns.
  • Analytics Tools: Google Analytics, SEMrush, or similar platforms for tracking campaign performance.
  • Design Software: Access to tools like Adobe Creative Suite for creating engaging marketing materials.
  • Content Management Systems (CMS): Manage and update website and digital content easily.

Website Navigation:

  • Comprehensive training in website management, focusing on user experience and SEO best practices.
  • Learn to integrate promotional content seamlessly into the website structure.
  • Use analytics to understand visitor behaviors and adjust navigation accordingly.

With Training, You Will Acquire:

  • Skills in digital marketing strategies, tools, and trends.
  • Expertise in crafting compelling promotional content that converts leads into sales.
  • Knowledge of SEO best practices and web analytics to enhance online presence.
  • Proficiency in data analysis to refine marketing strategies for effective decision-making.

Join Us:
If you are passionate about marketing and eager to drive sales through innovative promotions, we invite you to apply. Be a part of a collaborative team that encourages growth, creativity, and achieving remarkable results!