Sr. Manager, Marketing Automation (Salesforce Campaign Delivery) Wealth Journeys – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $86000 – 160000 per year

Job date: Wed, 30 Jul 2025 00:28:58 GMT

Job description: Application Deadline: 08/26/2025Address: 100 King Street WestJob Family Group: MarketingThe Senior Manager, Marketing Automation oversees the development team responsible for Wealth Journeys, with a focus on strategic planning and maximizing the MarTech stack to deliver highly personalized, relevant communications — all aligned to a one-client view.GENERAL RESPONSIBILITIES:Service Levels

  • Define and maintain standards, processes and procedures as required, ensuring their alignment with the latest industry best practices and standards as defined by the Enterprise Digital Center of Excellence team.
  • Investigate and resolve deliverability issues as they arise.
  • Adhere to a production schedule to ensure accurate and timely delivery.
  • Provide regular status updates and quickly escalate potential issues – communicate to key stakeholders and managers on an ongoing basis.
  • Document outcomes, report progress and communicate results and recommendations to larger team and key stakeholders on a regular basis.

Brand & Customer Experience

  • Govern content and production of all Marketing Automation assets, ensuring adherence to brand, privacy and security policies, and production and deployment processes.
  • Understanding of Governance and Compliance requirements as they relate to legislation.
  • Monitor and minimize unsubscribe/bounce/compliant rates and ensure spam regulation compliance (e.g. CAN-SPAM, CASL, PIPIEDA, etc.).

Reporting

  • Provide post reporting and analysis.
  • Monitor campaign performance and metrics.
  • Provide strategic direction based on industry best practices and trends.

Database Marketing

  • Understanding of database marketing and CRM programs and procedures.
  • Automate data flow between existing databases and Salesforce Marketing Cloud.
  • SQL experience is an asset.

Governance and Compliance

  • Be a subject matter expert on digital communication (including email marketing) best practices including creative, performance and CAN SPAM compliance.
  • Execute processes to ensure compliance with regulations.

Risk Management and Control

  • Provide subject matter input into the effectiveness of Marketing Automation journey mapping and email deployment initiatives via Salesforce Marketing Cloud and implement changes quickly to resolve issues.
  • Identifying areas of concern to be completed or escalating as needed to the Scrum Master and Senior Manager.

GENERAL EXPERIENCE:

  • An undergraduate degree in computer science or recognized equivalent.
  • 3-5+ years of experience as an HTML developer with SFMC experience – journey builder, automation studio, AdStudio, etc.
  • Prior experience in a leadership role (i.e. technical or direct reports) is an asset.
  • Strong knowledge of email development best practices.
  • Strong written and oral communication skills – must be able to communicate technical direction, discuss and incorporate stakeholder’s feedback, and communicate issues found and solutions clearly.
  • Excellent data analysis, problem-solving and troubleshooting skills.

AUTOMATION EXPERIENCE:

  • Marketing Automation specialist with hands on experience with Salesforce Marketing Cloud Journey Builder, Automation Studio and Contact Builder; experience with Advertising Studio an asset.
  • Strong email HTML development skills and AMPScript coding experience (or similar) required.
  • Marketing Automation campaign production management, working with the Sr Developer and Scrum Master.
  • Deep understanding and tactical experience in setting up data integration points to support Marketing Automation journeys across multiple channels (including email, direct mail, online advertising, etc.).
  • Implement and deploy test strategies and where required conduct QA to ensure accuracy of code development, journey mapping and deployment by segment.
  • Deploy advanced email strategies, including preferences, segmentation, dynamic content and triggered emails as required.

Salary: $86,000.00 – $160,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary: Senior Manager, Marketing Automation

Application Deadline: 08/26/2025
Location: 100 King Street West
Job Family Group: Marketing

Role Overview:
The Senior Manager, Marketing Automation will lead the development team for Wealth Journeys, focusing on strategic planning and optimizing the MarTech stack to deliver personalized communications aligned with a one-client view.

Key Responsibilities:

  • Service Level Management:

    • Define and maintain standards in alignment with industry best practices.
    • Address deliverability issues and adhere to schedules for accurate delivery.
    • Regularly update stakeholders and document progress.

  • Brand & Customer Experience:

    • Govern content for marketing automation, ensuring compliance with brand and privacy policies.
    • Minimize unsubscribe rates and ensure compliance with relevant legislation.

  • Reporting:

    • Analyze campaign performance and provide strategic direction based on trends.

  • Database Marketing:

    • Automate data flow within Salesforce Marketing Cloud and possess SQL skills.

  • Governance and Compliance:

    • Ensure marketing practices adhere to digital communication regulations.

  • Risk Management:

    • Provide insights on effectiveness and resolve issues promptly.

General Experience Required:

  • Bachelor’s degree in Computer Science or equivalent.
  • 3-5+ years as an HTML developer with Salesforce Marketing Cloud experience.
  • Leadership experience is a plus.
  • Strong communication and analytical skills.

Automation Experience Needed:

  • Experience with Salesforce Marketing Cloud tools (e.g., Journey Builder, Automation Studio).
  • Strong email HTML development and AMPScript skills.
  • Understand data integration for multi-channel marketing.

Salary: $86,000 – $160,000 (dependent on various factors).

Benefits:
Includes health insurance, tuition reimbursement, life insurance, retirement plans, and performance-based incentives.

Company Culture:
BMO values diversity and inclusion, encouraging employees to grow and make an impact. Accommodations for applicants are available upon request.

Note for Recruiters:
BMO does not accept unsolicited resumes.

For more information, visit [BMO’s website].

Sr. Manager, Marketing Automation (Sr. Manager, Marketing Automation (Salesforce Campaign Delivery) Wealth Journeys – BMO Financial Group – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $86000 – 160000 per year

Job date: Wed, 30 Jul 2025 06:53:00 GMT

Job description: Application Deadline: 08/10/2025Address: 100 King Street WestJob Family Group: MarketingThe Senior Manager, Marketing Automation oversees the development team responsible for Wealth Journeys, with a focus on strategic planning and maximizing the MarTech stack to deliver highly personalized, relevant communications — all aligned to a one-client view.GENERAL RESPONSIBILITIES:Service Levels

  • Define and maintain standards, processes and procedures as required, ensuring their alignment with the latest industry best practices and standards as defined by the Enterprise Digital Center of Excellence team.
  • Investigate and resolve deliverability issues as they arise.
  • Adhere to a production schedule to ensure accurate and timely delivery.
  • Provide regular status updates and quickly escalate potential issues – communicate to key stakeholders and managers on an ongoing basis.
  • Document outcomes, report progress and communicate results and recommendations to larger team and key stakeholders on a regular basis.

Brand & Customer Experience

  • Govern content and production of all Marketing Automation assets, ensuring adherence to brand, privacy and security policies, and production and deployment processes.
  • Understanding of Governance and Compliance requirements as they relate to legislation.
  • Monitor and minimize unsubscribe/bounce/compliant rates and ensure spam regulation compliance (e.g. CAN-SPAM, CASL, PIPIEDA, etc.).

Reporting

  • Provide post reporting and analysis.
  • Monitor campaign performance and metrics.
  • Provide strategic direction based on industry best practices and trends.

Database Marketing

  • Understanding of database marketing and CRM programs and procedures.
  • Automate data flow between existing databases and Salesforce Marketing Cloud.
  • SQL experience is an asset.

Governance and Compliance

  • Be a subject matter expert on digital communication (including email marketing) best practices including creative, performance and CAN SPAM compliance.
  • Execute processes to ensure compliance with regulations.

Risk Management and Control

  • Provide subject matter input into the effectiveness of Marketing Automation journey mapping and email deployment initiatives via Salesforce Marketing Cloud and implement changes quickly to resolve issues.
  • Identifying areas of concern to be completed or escalating as needed to the Scrum Master and Senior Manager.

GENERAL EXPERIENCE:

  • An undergraduate degree in computer science or recognized equivalent.
  • 3-5+ years of experience as an HTML developer with SFMC experience – journey builder, automation studio, AdStudio, etc.
  • Prior experience in a leadership role (i.e. technical or direct reports) is an asset.
  • Strong knowledge of email development best practices.
  • Strong written and oral communication skills – must be able to communicate technical direction, discuss and incorporate stakeholder’s feedback, and communicate issues found and solutions clearly.
  • Excellent data analysis, problem-solving and troubleshooting skills.

AUTOMATION EXPERIENCE:

  • Marketing Automation specialist with hands on experience with Salesforce Marketing Cloud Journey Builder, Automation Studio and Contact Builder; experience with Advertising Studio an asset.
  • Strong email HTML development skills and AMPScript coding experience (or similar) required.
  • Marketing Automation campaign production management, working with the Sr Developer and Scrum Master.
  • Deep understanding and tactical experience in setting up data integration points to support Marketing Automation journeys across multiple channels (including email, direct mail, online advertising, etc.).
  • Implement and deploy test strategies and where required conduct QA to ensure accuracy of code development, journey mapping and deployment by segment.
  • Deploy advanced email strategies, including preferences, segmentation, dynamic content and triggered emails as required.

Salary: $86,000.00 – $160,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary: Senior Manager, Marketing Automation at BMO Financial Group

Application Deadline: August 10, 2025
Location: 100 King Street West
Salary Range: $86,000 – $160,000

Role Overview:
The Senior Manager of Marketing Automation leads the Wealth Journeys development team, focusing on strategic planning and using MarTech tools to create personalized communications aligned with a holistic client view.

Key Responsibilities:

  • Service Levels: Establish standards and processes, resolve deliverability issues, ensure timely delivery, and communicate progress to stakeholders.
  • Brand & Customer Experience: Oversee marketing automation content, ensuring compliance with branding, privacy, and legal standards.
  • Reporting: Analyze campaign performance, provide strategic insights, and report results.
  • Database Marketing: Automate data processes between databases and Salesforce Marketing Cloud, with SQL proficiency as a plus.
  • Governance and Compliance: Ensure digital communication best practices, including compliance with regulations like CAN-SPAM and CASL.
  • Risk Management: Enhance marketing automation effectiveness and address concerns as needed.

Qualifications:

  • Undergraduate degree in computer science or equivalent.
  • 3-5+ years of experience with HTML development and Salesforce Marketing Cloud.
  • Leadership experience is preferred.
  • Strong communication, data analysis, and problem-solving skills.
  • Proficient in Marketing Automation tools, HTML, and AMPScript.

Benefits:
BMO offers a comprehensive compensation package including performance-based incentives, health insurance, tuition reimbursement, retirement plans, and more. The company emphasizes inclusivity and is committed to accessibility for applicants.

For more information about BMO and their values, visit their website.

Director, Tax Client Journeys – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Sat, 12 Jul 2025 07:41:30 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingReporting directly to the Senior Director, Client Onboarding & Servicing Journey, Savings, Investing & Advice, you will have overall responsibility for the development and execution of iterative and sustainable, end-to-end, tax planning client journey interactions capabilities, from lead generation onboarding and servicing for CIBC Personal and Business Banking. The successful applicant will lead work involving multiple stakeholder groups within a matrix management structure. This includes developing client engagement strategy to deliver on the value proposition and drive meaningful engagement from strategic segments. Key responsibility will be to continually refine tax planning capability backlogs based on client and business benefit, as well as oversee cross functional working teams tasked with designing and delivering solutions.At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.How you’ll succeedExperience design & assessment – Lead efforts to identify and prioritize critical CIBC tax planning client interaction journeys (e.g. “How do I save for my goals tax efficiently?”, “How do I get tax planning advice?”, “Which clients can benefit from tax planning advice?”, etc.) based on client and business value. Manage efforts to design “current state” client interaction journeys and supporting processes to identify gaps and areas of opportunity. Facilitate design of and alignment on “future-state” client interaction journeys and supporting processes to deliver on client and business results. Effectively frame problems to be solved, define success criteria, align business stakeholders to outcomes and drive collaboration towards solutions.Capability prioritization, development & delivery – Develop prioritization frameworks that help to evaluate costs and benefits of proposed solutions. Coordinate synthesis of multiple data sources and research insights to inform and prioritize team efforts. Manage formulation and constant refinement of capability backlog to ensure efforts are focused on most valuable activities. Lead capability development through agile operating model, leveraging principles of lean validation, and driving collaboration through co-location. Oversee multi-disciplinary cross functional teams focused on designing and delivering capability improvements with measurable client value and aligned with business objectives (including but not limited to: offer presentment, digital enhancements, policy and process changes, strategic marketing activities, client treatment & lifecycle management). Drive development of pilot and proof-of-concept programs from concept through execution. Build strategic partnerships with external vendors to help augment our capabilities.Stakeholder management – Deliver presentations to senior executive leadership on tax planning client journeys, findings, proposals and outputs. Oversee the design and facilitation of interactive ideation sessions and workshops with CIBC staff and internal stakeholders as required. Partner with and lead cross functional teams (e.g. Process, Service Design, Marketing, ECICM, Digital, Sales Channels, Legal, etc.) to drive alignment and focus on relevant and impactful solutions. Partner with necessary stakeholders to facilitate hand-offs for scaled launch of successful concept capabilities across enterprise (where applicable). Identify and work to eliminate barriers and obstacles that slow or prevent the successful attainment of journey enablement capability delivery.Leadership & partner management – Support the Senior Director in providing regular direction, guidance, coaching, and motivation to the broader team, all while striving for peak performance. Collaborate and build ongoing partnerships with key partners across the Personal & Business Banking, Wealth Management, Marketing, Frontline Tools, Sales Channels, Digital Banking, Technology, Project Delivery and Operations. Act with urgency and remove roadblocks in order to keep pushing initiatives forward.Research and data analysis – Drive and oversee internal and external research, data analysis, and quantitative assessments to identify and evaluate potential key revenue opportunities and have a view on the relative impact of initiatives. Work across partners to collaboratively solve client journey gaps and seek deepening relationship opportunities through advice. Stay abreast of key trends, industry developments, client needs and regulatory changes.Reporting & governance – Manage and monitor progress against KPIs set for the segment and for each program in-flight. Continuously monitor post-project implementation to ensure scale is achieved. Present program / initiative status to governance committees.Who you areYou can demonstrate extensive experience in product management, strategic planning, and project management sufficient to identify, develop, and implement approved initiatives (experience preferably in financial services). You have strong analytical, problem-solving skills, excellent communication and presentation skills sufficient to prepare and present material to an executive audience.You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.#LI-TAWhat CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location 81 Bay Street, 1st FloorEmployment Type RegularWeekly Hours 37.5Skills Analytical Thinking, Building Partnerships, Business Cases, Business Planning, Collaboration, Communication, Cross-Functional Teamwork, Customer Engagement, Leadership, Product Management, Project Management, Relationship Building, Strategic Objectives, Taking Initiative, Teamwork

CIBC is focused on building a relationship-oriented bank and seeks passionate professionals dedicated to client success. The organization values employee strengths and ambitions to empower impactful contributions.

The role involves overseeing the development and execution of tax planning client interactions, reporting to the Senior Director of Client Onboarding & Servicing. Responsibilities include designing client engagement strategies, managing multiple stakeholder collaborations, refining capability backlogs, and leading cross-functional teams to improve tax planning offerings. The successful candidate will also manage internal and external research to identify revenue opportunities and track progress against key performance indicators (KPIs).

Key qualifications include extensive experience in product and project management, strong analytical and communication skills, and a client-first mentality. CIBC offers a supportive environment with competitive compensation, benefits, and growth opportunities, committed to an inclusive workplace.

The ideal candidate should be legally eligible to work at the specified location, with potential assessments to evaluate capabilities. Job location is at 81 Bay Street, with regular employment and weekly hours of 37.5.

Luxury Travel Booking Agent – Your Journeys 365 – Orlando, FL

Company: Your Journeys 365

Location: Orlando, FL

Expected salary:

Job date: Fri, 04 Oct 2024 22:43:55 GMT

Job description: The role of this job is to provide assistance to clients in maximizing their holiday experience while staying within their budget. This involves working with clients to find the best holiday packages and services that fit their financial constraints.

Additionally, the job also involves providing marketing support by promoting holiday packages and services through various channels such as social media, newsletters, and other marketing platforms.

The ideal candidate for this position should have excellent communication skills, a strong understanding of marketing principles, and the ability to think creatively to find solutions that meet clients’ needs and budget constraints. This role requires someone who is organized, detail-oriented, and able to multitask effectively.

Amazon – Applied Science Manager, Alexa Customer Journeys – Vancouver, BC

Company: Amazon

Location: Vancouver, BC

Job description: DESCRIPTION The Alexa Customer Journeys team is looking for talented Applied Science Manager with a strong deep… experiences leveraging Generative AI. As an Applied Science Manager at Amazon, you will lead a team of scientists in the…
The Alexa Customer Journeys team at Amazon is seeking an Applied Science Manager with expertise in Generative AI to lead a team of scientists in creating innovative customer experiences. The ideal candidate will have a strong background in deep learning and will be responsible for driving research and development initiatives.
Job Description

We are looking for a skilled Electrician to join our team in providing high-quality electrical services to our customers. The successful candidate will be responsible for installing, maintaining, and repairing electrical wiring, fixtures, and equipment.

Key Responsibilities:
– Install and maintain electrical systems in buildings
– Diagnose and repair electrical problems
– Perform preventative maintenance on electrical systems
– Follow safety procedures and guidelines
– Communicate effectively with team members and customers

Requirements:
– Valid electrician license
– Previous experience as an electrician
– Strong knowledge of electrical systems and components
– Ability to work independently and as part of a team
– Good communication skills

If you are a motivated and reliable individual with a passion for providing excellent electrical services, we want to hear from you. Apply now to join our team!

Expected salary:

Job date: Wed, 24 Jul 2024 01:14:04 GMT

CIBC – Director Client Journeys – Toronto, ON

https://logoimg.careerjet.net/991ff4b08e3b27e92e51a65a7377e63a_mobile.png


Company: CIBC

Location: Toronto, ON

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingThe Director, Client Journeys will be responsible for continually developing & refining end to end client journeys based on client segment and business benefit. The incumbent will be expected to take an end-to-end view across acquisition, onboarding, engagement and servicing and have a multi-channel lens to provide for a seamless client experience. This will include developing the work plans to deliver on the Client Lifecycle Growth propositions and drive strategic segment growth, along with increasing client satisfaction. Work effort will entail overseeing cross functional working teams tasked with designing and delivering solutions with a “digital first” mentality.At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.How you’ll succeed

  • Journey Design & Assessment- Lead efforts to identify and prioritize critical client journeys, based on client and business value. Manage efforts to design “current state” client journeys and supporting processes to identify gaps and areas of opportunity. Develop a sound understanding of client segments and the pain points to facilitate design of and alignment on “end state” journeys and supporting processes to deliver on client and business results. Effectively frame business problems to be solved, define success criteria, align business stakeholders to outcomes and drive collaboration towards creating client journeys that help solve business problems
  • Enablement, Development & Delivery- Develop prioritization frameworks that help to evaluate costs and benefits of proposed journeys solutions Coordinate synthesis of multiple data sources and research insights to inform and prioritize team efforts. Lead enablement & delivery of client journeys leveraging principles of agile operating model, and driving collaboration through co-location. Drive development of pilots and proof of concept programs from concept through to execution and develop measurement and reporting thereof to continuously refine the journeys
  • Stakeholder Management- Oversee the design and facilitation of interactive ideation sessions and workshops with CIBC staff, and internal / external stakeholders as required. Partner with and lead cross functional teams (e.g. Product, Process, Service Design, Marketing, Digital, Analytics, Frontline channels etc.) to drive alignment and focus on relevant and impactful solutions. Identify and work to eliminate barriers and obstacles that slow or prevent the successful attainment of journey enablement capability delivery
  • Communications- Convey compelling stories that are effective in communicating client experience through a journey in a simple and engaging way. Deliver presentations to senior executive leadership on journey enablement activities, findings, proposals and outputs.
  • People Management- Provide indirect leadership and effective management to cross functional teams to influence employee commitment to the organization, to the team, and to their job

Who you are

  • You demonstrate experience. 10+ years of experience in Client/Customer Experience Strategy, Journey Design, Process Improvement, Digital Marketing or related fields. A few years experience working in financial services industry in a similar role or in a leading consulting firm having worked on financial services projects will be preferred
  • You have well developed leadership capability. Proven leadership skills and business acumen. Strategic thinker with a track record of delivering impactful results. Established relationship management skills expected, with a strong focus on developing and sustaining effective relationships with key stakeholders
  • You are solutions focused. Comfortable with ambiguity; displays flexible and creative approach to problem solving. Experience working in multi-disciplinary teams and projects
  • You are confident in your insights. Excellent facilitator, comfortable leading collaborative sessions with cross-functional working groups. Natural storyteller with ability to present insights in compelling ways and explain complex analysis to any audience
  • You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
  • Values matter to you. You bring your real self to work, and you live our values – trust, teamwork, and accountability.

What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 25th FloorEmployment Type RegularWeekly Hours 37.5Skills Business Strategies, Communication, Consulting, Critical Thinking, Cross-Functional Teamwork, Customer Engagement, Customer Experience (CX), Customer Experience Consulting, Customer Relationship Management (CRM), Leadership, Lifecycle Marketing, Project Management, Strategic, Strategic Objectives, Teamwork
CIBC is looking for a Director, Client Journeys who will be responsible for developing and refining client journeys to improve client satisfaction and drive strategic growth. The role involves leading cross-functional teams, prioritizing solutions, managing stakeholders, and communicating effectively. The ideal candidate will have experience in client experience strategy, leadership skills, and a solutions-focused mindset. CIBC offers a supportive work environment with opportunities for career development and recognition. The job is based in Toronto.
Job Description:

We are seeking a dedicated and experienced Production Worker to join our team. In this role, you will be responsible for assisting in various production tasks, such as assembly, packaging, and quality control. The ideal candidate will have excellent attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:
– Assist in the assembly and packaging of products
– Perform quality control inspections to ensure products meet company standards
– Maintain a clean and organized work environment
– Follow safety protocols and procedures at all times
– Communicate effectively with team members and supervisors
– Help troubleshoot and resolve any production issues as they arise
– Other duties as assigned

Qualifications:
– High school diploma or GED required
– Previous experience in a manufacturing or production environment preferred
– Strong attention to detail and ability to follow instructions
– Excellent communication and teamwork skills
– Ability to stand for long periods of time and lift up to 50 pounds
– Basic math skills and ability to read and interpret work instructions

If you are a motivated and reliable individual with a passion for production, we encourage you to apply for this exciting opportunity. Join our team and help us continue to deliver high-quality products to our customers. Apply now!

Expected salary:

Job date: Fri, 14 Jun 2024 03:48:15 GMT

S.i. Systems – Sr Business Systems Analyst with agile, Jira and consulting industry experience to build customer journeys for new customer data application builds – Toronto, ON

Company: S.i. Systems

Location: Toronto, ON

Job description: for new customer data applications. (Persona building and audience creation for Marketing and Loyalty campaigns) BA work… = 80% SA work = 20% Must Haves:Agile Jira Marketing / Loyalty / audience creation Prior experience working…
This content is primarily focused on new customer data applications, specifically persona building and audience creation for marketing and loyalty campaigns. The work breakdown is 80% business analysis and 20% system analysis. Must-have skills include Agile, Jira, and prior experience in marketing, loyalty, and audience creation.
Title: General Labourer – Manufacturing

Company: NOVA Staffing Inc.

Location: Vaughan, ON

Job Type: Full-time, Permanent

Salary: $16.00-18.00 per hour

Job Description:

NOVA Staffing Inc. is currently seeking General Labourers for a manufacturing facility in the Vaughan area. The ideal candidate will be responsible for assisting with various tasks in a manufacturing environment, including but not limited to:

– Operating machinery and equipment
– Sorting and packaging products
– Loading and unloading materials
– Maintaining a clean and organized work area
– Following safety protocols and procedures
– Other duties as assigned

Requirements:

– Previous experience in a manufacturing or warehouse environment is an asset
– Ability to lift up to 50 lbs
– Basic understanding of workplace safety regulations
– Strong attention to detail and quality standards
– Ability to work effectively in a team and follow instructions

This is a full-time, permanent position offering a competitive hourly wage and benefits package. If you are interested in joining a dynamic team in a fast-paced manufacturing environment, please apply today!

Expected salary:

Job date: Sun, 11 Feb 2024 04:16:42 GMT

Digital Marketing and Technology AssociateEli Lilly4.2Toronto, ON Knowledge and experience with Google Analytics and other digital measurement tools. Ability to design and co-create end to end digital omnichannel journeys that… 8 days ago·More…View all Eli Lilly jobs – Toronto jobsSalary Search: Digital Marketing and Technology Associate salaries in Toronto, ONSee popular questions & answers about Eli Lilly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Digital Marketing and Technology Associate

Company Overview

At Lilly, we’re inspired to make a difference in people’s lives every day – through the discovery of life-changing medicines, better understanding of disease management and support for people living with illness and their families and friends. Our work today – from our research programs to our volunteer initiatives – is a reflection of our heritage of uniting caring with discovery to make life better for people around the world.

We are committed to investing in our employees – through competitive salaries, training and development, health, and the opportunity to do good. The pharmaceutical industry is a complex, rapidly changing environment and we are looking for highly capable people to help us accomplish our mission!

Responsibilities

Our Customers live in a Digital world. We strive to create customer experiences that make them feel genuinely cared for, able to trust us, and that we are easy to interact with.

Are you interested in helping us connect with them so that they can get the best possible outcomes with our medicines? Do you want to be imbedded in the business and bring your technical skills and Digital know how to the table? Then this role might be for you.

Key Responsibilities:

You will be responsible for the strategic development and operational implementation of Digital strategic plans/solutions for key brands. You will manage complex partnerships with various vendors and ensure compliance is maintained with all the Digital solutions developed. You will participate and liaise with Marketing and cross functional teams locally and with other Digital teams globally.You’’ act as a local subject matter expert on a core Digital workstream (Web, Social Media, Email, Digital Analytics etc…). So this is what we need from you;

What we’re looking for from you:

  • A curiosity and passion for crafting amazing customer experiences
  • Strong problem solving skills and an ownership mentality
  • An ability to dive into the details but also step back and see the bigger picture
  • An ability to work independently (self-motivated) as well as part of a team
  • An ability to manage vendors to deliver results on time and on budget

Requirements: Education and Experience

  • University Degree , minimum 3-5 years of Digital Marketing experience
  • Experience in designing, implementing and analyzing Digital and Omnichannel solutions
  • Experience with the successful implementation of corporately provided IT/Digital technology platforms for local use

More specifically:

Digital marketing:

  • A proven track record in leveraging search engine strategies (SEM/SEO) and deep understanding of the current Google approach
  • Ability to design and co-create end to end digital omnichannel journeys that provides our customers with added value experiences
  • A proven track record in Social Media technology and strategy , including Adwords etc…
  • Knowledge and experience with Google Analytics and other digital measurement tools
  • Understanding of Direct to Consumer advertising and CASL (anti- spam legislation)
  • Knowledge of Health Canada and PAAB regulations would be an asset
  • Knowledge of the external Digital landscape and a keen interest in innovation especially in the context of Digital Marketing

Digital Technology:

  • Experience with the successful implementation of corporately provided IT/Digital technology platforms for local use (scope of work, considerations, recommendations, planning, implementation, controls)
  • Familiar with agile concept and methodology to implement large scale initiatives in an iterative manner
  • Ability to manage multiple projects with a focus on strategy and execution and ensure appropriate and complex processes and procedures are followed
  • Knowledge of CRM and emailing platforms and well versed in integrating CRM solutions

Skills and competencies:

  • Ability to manage multiple projects with a focus on strategy and execution and ensure appropriate and complex processes and procedures are followed
  • Well versed with agile principles and collaboration frameworks
  • Demonstrated ability to successfully manage work within a rapidly changing environment.
  • Demonstrated ability to successfully work with multiple business partners across multiple business units.
  • Ability to collaborate closely and effectively with other members of the Digital team, such as the IT Business Consultant.
  • Strong Interpersonal and Influencing skills (teamwork, cross-functional partnership, relationship building, removing barriers in a new space)
  • Strong Communication skills (verbal & written) across multiple levels of management
  • High level of accountability (make the decisions that are yours to make, deliver on commitments and insist others do the same)
  • Ability to manage in an ambiguous environment and make trade-of decisions as required.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Digital Marketing and Technology Associate


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Head of Marketing and CommunicationsBlack Professionals in Tech NetworkToronto, ON•Remote Develop persona-based user journeys to deliver relevant experiences across digital properties, leveraging marketing automation to move visitors through the… 30+ days ago·More…View all Black Professionals in Tech Network jobs – Toronto jobsSalary Search: Head of Marketing and Communications salaries in Toronto, ON

Title: Head of Marketing and Communications

Employment Type: Full-time

Reports to: Founder and CEO

Application Deadline: Until filled

About BPTN

Black Professionals in Tech Network (BPTN) is the largest Black professional tech network in North America. We bridge the “network gap” in the tech industry by providing Black tech and business professionals with access to senior executive sponsorship, skill-building, and a strong peer network to support professional growth and advancement. BPTN introduces partner companies to a network of Black tech talent to help them recruit, hire, and create a culture that will retain Black professionals.

Position Description

We are looking for a marketing and communications leader to lead our marketing and communications team. We are committed to building a global network, and this leader will be key in helping us meet our goal. This is an opportunity to play a critical role in changing the face of technology and lead a passionate team of marketing and communications professionals.

This is a strategic, yet tactical leadership role that oversees the marketing department of BPTN. In this role you will be responsible for the overall development, integration, and implementation of the company’s marketing strategy, along with a broad range of marketing programs that support strategic organizational initiatives, including launch plans for products and strategic initiatives, stewardship over BPTN’s corporate website and community platform, PR & communications and fostering relationships with key stakeholders to ensure global reach. This leader will provide strategic oversight for marketing communications through the development of our member growth strategy, membership engagement and customer acquisition.

Core responsibilities

– Design, develop and execute the marketing and communications strategy for the organization.
– Manage, coach, and develop a high-performing marketing team, including managing the day-to-day activities of the department including the development and monitoring of team KPIs.
– Establish a web strategy that creates cohesion among our web properties and a consistent brand experience
– Oversee BPTN’s growth marketing acquisition to deliver growth at scale leveraging paid and organic channels such as: partnerships, social media, website, SEO/SEM and new uncharted territories.
– Monitoring and analyzing all online metrics for performance data, as well as provide actionable plans for Conversion Rate Optimization (CRO).
– Develop a multi-channel strategy that encompasses both inbound and outbound marketing to drive member and client (partner) acquisition
– Develop persona-based user journeys to deliver relevant experiences across digital properties, leveraging marketing automation to move visitors through the funnel and drive engagement depending on the audience segment
– Ensure there is a carefully thought-out launch plan, flawlessly executed, for all major product releases and events
– Bring best practices in B2B, B2C, and SaaS marketing to the table.
– Use data to analyze our marketing efforts and prepare regular reports and presentations on marketing metrics for the Executive Leadership Team.
– Design, research, and lead execution of growth strategy for new user acquisition, activation, engagement, and retention in a scalable and efficient way.
– Partner closely with the Head of Sales to build campaigns and solutions that drive business growth.
– Lead rapid, iterative experimentation of new channels, campaigns, creative, incentives, and approaches for the purpose of building scalable programs
– Leverage data analytics and insights from current user data to continually improve the ways we think about marketing attribution, segmentation, experimentation (A/B testing) and marketing strategies.
– Creating advertising campaigns through affiliate websites and online advertising tools.
– Be an internal thought leader; taking part in shaping the future of performance marketing roles.
– Perform analysis and craft clear narratives about how digital marketing’s efforts tie to improving business drivers.
– Lead all media engagement activities.
– Manage agency relationships

Required Skills:

You are a talented, creative and data driven marketing leader, someone who thrives in fast-paced environments with a laser focus on results. You are a collaborative leader who can pull out the strengthens of your team. An all-round marketer who is deeply passionate about member and client experience, you can see the big picture and develop strategy while also being able to ensure the execution of such.

– 10+ years of progressive marketing experience, 6+ years in a leadership role, developing high performing talent
– Experienced Marketer in tech-start-up environments; with a keen ability to take risks and learn
– First-hand experience with digital media planning and buying across digital and social
– Experienced building robust marketing and communications strategies with emphasis in software company.
– Intermediate to advanced experience with HubSpot Marketing Hub and CRM
– Proven experience with marketing automation tools, preferably the Hubspot Marketing Hub, CMS Hub and Sales Hub.
– Intermediate to advanced experience in LinkedIn Marketing, Instagram Ads, Facebook Business Manager, Double Click, Google Ad tools (AdSense, AdWords, Analytics) and more
– Hands on experience and knowledge of SEO ranking factors, guidelines, analytics, algorithms, techniques and tracking tools
– A highly analytical mindset, including developing executive dashboard reporting skills and the ability to pull data from disparate sources uncover insights and translate into easily consumable reports
– Strong project management skills, ability to multi-task in a busy startup environment
– Agency, vendor and freelance management experience
– Equal parts strategic thinker and hands-on builder
– Bachelor’s degree (or higher) in Business, Marketing, or a related field preferred.
– You can foster healthy relationships and manage stakeholder expectations, communicating effectively across teams

Benefits:

– Competitive salaries
– Health Benefits
– Lifestyle & Wellness spending account
– 15 days of paid vacation
– Group retirement savings, employer matched RRSP contributions
– Work from home
– Flexible work hours

This is an exciting opportunity to join a fast-paced Startup with a dream team. At BPTN, we embrace differences. We create a space where all voices can be heard so that we can all do our life’s best work. We’re committed to openness, curiosity and creating an inclusive culture as we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Type: Full-time

Head of Marketing and Communications


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