Managing Consultant – Strategy & Transformation – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Wed, 16 Apr 2025 00:02:46 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManaging Consultant – Strategy & TransformationAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesClient Impact· Lead client engagements across a range of industries and problem statements· Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value· Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readinessTeam Collaboration & Culture· Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills· Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels· Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital· Provide on-the-job training, coaching, and mentorship to junior consultantsQualificationsBasic qualifications· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management· Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management· Experience managing key client relationships· Experience and knowledge of both payments and consulting· Knowledge of business KPIs, financials, and organizational leadership· Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities· Logical, structured thinking, and affinity for numerical analysis· Advanced Word, Excel, and PowerPoint skills· Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment· Ability to communicate effectively in English and the local office language (if applicable)· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualifications· Experience generating new knowledge or creating innovative solutions for a firm· Relevant industry expertise· MBA or master’s degree with relevant specialization (not required)Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard powers economies and empowers people worldwide by providing digital payment solutions. The Advisors & Consulting Services team offers strategic insights and recommendations to clients across industries. They specialize in Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. The team leads client engagements, collaborates with internal stakeholders, and provides mentorship to junior consultants. Basic qualifications include experience in consulting, corporate strategy, and stakeholder management, while preferred qualifications include industry expertise. Mastercard is an inclusive, equal opportunity employer that values merit and considers all applicants. All employees are expected to abide by security policies and practices to ensure the confidentiality and integrity of information.

Managing Director, Value Creation (Portfolio Solutions Group) – Healthcare (Equities) – Ontario Teachers’ Pension Plan – Toronto, ON

Company: Ontario Teachers’ Pension Plan

Location: Toronto, ON

Expected salary:

Job date: Wed, 02 Apr 2025 04:17:09 GMT

Job description: The OpportunityThis is an exciting opportunity to join a collaborative, high performing team of private equity investors. The VC Team is a highly valued partner to deal teams, management teams, and Ontario Teachers’ global leadership. Value Creation capabilities have recently been centralized across the fund into a newly established group called Portfolio Solutions Group (PSG) in order to drive greater focus on delivering value creation plans pre and post deal during our ownershipThe MD of Value Creation will be focused primarily on our Healthcare sector within Equities, but will partner with other sector teams as needed. The Equities department has over $70B CAD of assets under management (through largely direct investments).In this position, you will partner with our deal teams and portfolio companies across the lifecycle of our investments, from diligence through exit. In particular, you will support our deal teams to evaluate new opportunities, develop and help execute Value Creation Plans (VCPs) for direct investments, accelerate specific value levers, and ensure we have the right talent in the right roles. You will work across multiple functional areas with a great opportunity to have a meaningful impact across the portfolio. You will report to the Global Head of Value Creation for Equities (a Senior Managing Director, who is based in London) and part of the Senior Leadership Team of Portfolio Solutions Group. Your line manager will be responsible for ensuring your time and expertise are deployed appropriately across Healthcare and other sectors as the overall VCT workload requires.Who you will work withBased in Toronto, you will join a dynamic, fast-paced, entrepreneurial environment with deal team investment professionals, CEOs and their senior leadership teams, Boards of Directors, and external advisors. You will also work with colleagues across OTPP, leading or supporting initiatives that straddle all private investments, with a close focus on control or co-lead deals. In all instances, you will have the opportunity to work with talented, collegial, high caliber and hardworking experienced individuals. Moreover, as a senior member of Portfolio Solutions, you will actively contribute to the overall best in class approaches across the global portfolio as Portfolio Solutions scales its approach. You will be a core member of this newly created group, which comprises about 30 individuals globally.What you will doYou will have several responsibilities and objectives, including:Partnering and building strong relationships with the HC deal teams (and other sector teams as required), so that you are seen as a true partner;Supporting the deal team on sector-based origination strategies, as well as supporting due diligence for potential investments;Leading the development of the Value Creation Plan (VCP) for new and existing investments. VCP development includes identifying the full potential opportunity of the business, architecting the key initiatives that will drive value during our hold period, as well as developing detailed KPIs and mobilization plans to ensure successful execution;Leading the implementation of specific projects with portfolio company executives in HC (and other sectors as required) to achieve full potential value, and coaching executives as required;Scoping and overseeing work done by third-party advisors for our portfolio companies, with responsibility and recognition for effective outcomesAssessing talent within portfolio companies and ensuing the right talent and organizational structures are in place to execute VCPs;Developing thought leadership and practice management pieces for the HC deal teams (and other sector teams as required), including playbooks;Working with the broader Value Creation Team / Portfolio Solutions Group to coordinate across regions and sectors, bringing specific functional expertise to support the development of the team’s execution and value added capabilities;Collaborating with the global Portfolio Management Team (who are part of Portfolio Solutions Group) to increase the effectiveness of our monitoring and performance transparency across the Equities portfolioBeing an active leader and role model within the global VC team and broader Equities team, supporting offsites, conferences, and junior training and development.Over your first two years in this role, you will have delivered on the following:Become a valued thought partner to the HC deal teams (and to direct investing deal teams more broadly), CEOs, their management teams and board members;Delivered tangible value in key investments by implementing specific action plans together with management teams and with support from specialist resources when needed;Created repeatable demand for yourself and the Value Creation Team from the HC deal teams (and potentially other deal teams) and portfolio company management teams;Supported diligence on selected new investments;Ensured new investments are successfully onboarded and that comprehensive VCPs are put in place with strong collaboration with portco management teams;Helped build out the Value Creation Team’s approach across the global portfolio in support of the Global Head of Value Creation and head of our newly established Portfolio Solutions Group; andPlayed a leadership role in developing our junior talent.What you will needYou will have a minimum of 15 years of progressive experience, including the following:Broad operating experience within a HC operating company (or similar type of business), with P&L, general management or sales & marketing / product / operations responsibilities; ideally with initial prior experience at a top-tier management consulting firm;Exposure to and interest in Healthcare (esp. digital health, providers and multi-site operations);Demonstrated track record and experience in driving tangible impact in businesses, identifying and formulating a plan to unlock value creation opportunities in areas such as go-to-market strategy and revenue growth, operations, recruitment & retention in multi-site health care, digital transformation, cost optimization, and financial managementExceptional EQ – senior level influencing and day to day collaboration with key stakeholders; low ego, with a “client-service” or “we” mindset, all whilst thinking with an investor lensStrategic and flexible problem-solving skills with a practical bias to drive action and impact;Success and experience in developing highly-skilled teams;Ability and willingness to travel regularly, and be part of shaping a global value creation teamUndergraduate degree, post-graduate degree or MBA;#LI-JF1What we’re offeringPay-for-performance environment that offers competitive salary and incentiveNumerous opportunities for professional growth and developmentComprehensive employer paid benefits coverageRetirement income through a defined benefit pension planThe opportunity to invest back into the fund through our Deferred Incentive ProgramA flexible/hybrid work environment combining in office collaboration and remote workingCompetitive time offOur Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each yearEmployee discount programs including Edvantage and PerkopolisAt Ontario Teachers’, diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check outHow to applyAre you ready to pursue new challenges and take your career to the next level? Apply today! You may be invited to complete a pre-recorded digital interview as part of your application.Accommodations are available upon request (peopleandculture@otpp.com) for candidates with a disability taking part in the recruitment process and once hired.Candidates must be legally entitled to work in the country where this role is located.The privacy of your personal information is important to us. Please visit our to learn how we handle your personal information.Functional Areas: InvestmentsRequisition ID: 6351

This is a job opportunity for the position of Managing Director of Value Creation in the Healthcare sector within Equities at a private equity firm. The role involves partnering with deal teams and portfolio companies to develop and execute value creation plans, identifying growth opportunities, assessing talent, and working with third-party advisors. The successful candidate will have experience in healthcare operations, demonstrated ability to drive business impact, strong problem-solving skills, and a willingness to travel. Ontario Teachers’ offers competitive compensation, professional growth opportunities, comprehensive benefits, and a flexible work environment. The firm values diversity and inclusion in the workplace. Interested candidates can apply online.

Associate Managing Consultant, Advisors & Consulting Services, Program Management – Marketing Technology – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary: $98000 – 157000 per year

Job date: Thu, 20 Mar 2025 00:17:14 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant, Advisors & Consulting Services, Program Management – Marketing TechnologyServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesYou will manage multiple projects within a portfolio, providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. Examples of projects can include PMO support of marketing execution activities, implementation of Loyalty platforms, managing card program launches and conversions on behalf of clients. You will ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.Client Impact

  • Manage deliverable development and workstreams on multiple large, complex high-value projects across a range of industries, problem statements, and cultures including the implementation of core payments products, security solutions, loyalty platforms, marketing execution projects and card program launches and conversions.
  • Utilize proven, accredited project and change management methodologies and techniques to help clients drive measurable value, example includes project management support of Key client marketing initiatives
  • Define scope, timelines, and budget and perform cost, benefit, and risk analyses
  • Report on issues, risks, progress, and timelines and summarize effectively, offering analysis, options, and credible solutions
  • Manage working relationship with client managers, and act as trusted and reliable partner
  • Demonstrate expertise in platform orchestration, including designing and managing system integration, and end-to-end workflow automation

Team Collaboration & Culture

  • Develop sound business recommendations and deliver effective client presentations
  • Plan, organize, and structure own work and that of junior project team members to address client problems
  • Lead team and external meetings, and lead or co-lead project management
  • Contribute to the firm’s intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services
  • Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members

Qualifications
Basic qualifications

  • Experience developing and implementing solutions and measuring impact on clients’ business
  • Undergraduate degree with work experience in project management and change management methodologies and techniques in payments environment
  • 4-6 years of Project Management experience with Agile/Scrum
  • Experience in marketing automation, customer journey orchestration and data integration across multiple platforms
  • Hands on experience in assessing a variety of marketing tools and platforms including not limited to CRM systems, email marketing platforms, content management systems and customer data platforms
  • Led platform selection process and worked closely with vendors and stakeholders to understand requirements and evaluate options
  • Familiarity marketing technology platforms (e.g., Salesforce Marketing Cloud, Adobe, Zeta, Pega, Acxiom etc.)
  • Strong knowledge of data management, segmentation, lead scoring and marketing analytics
  • Knowledge of data integration pipelines and APIs to facilitate real-time decisioning
  • Experience with analytics tools like Google Analytics, Tableau, or Looker to track and analyze campaign performance
  • Exposure to financial institutions, payments, and/or consultancies
  • Experience managing clients or internal stakeholders
  • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
  • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
  • Logical, structured thinking
  • Advanced Word, Excel, and PowerPoint skills
  • Ability to communicate effectively in English and the local office language (if applicable)

Preferred qualifications

  • Experience coaching junior consultants
  • Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
  • Knowledge of Project Management tools
  • Exposure to payments and/or retail banking or merchants
  • MBA or master’s degree with relevant specialization (not required)
  • Experience with tools like Adobe Campaign, Braze, or Pega is highly desirable

Salary Range : $98,000 – $157,000Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to empower people and economies worldwide through digital payments and technology. The Advisors & Consulting Services team offers strategic insights and recommendations to clients using Mastercard’s data assets and technologies. The team specializes in Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. The Program Management consultants lead clients through business transformations by implementing important Mastercard assets and services to drive growth. The position requires project management experience, knowledge of Agile/Scrum, marketing automation, customer journey orchestration, data integration, and analytics tools. The salary range for this position is $98,000-$157,000. Mastercard is an inclusive employer that considers applicants based on qualifications, regardless of gender, ethnicity, disability, or veteran status. If accommodations are needed during the application or recruitment process, applicants can contact reasonable_accommodation@mastercard.com. All employees are responsible for maintaining information security at Mastercard.

Managing Consultant, Specialized Product Delivery (SPD), Advisors & Consulting Services – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary: $195000 per year

Job date: Sat, 15 Mar 2025 05:06:53 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManaging Consultant, Specialized Product Delivery (SPD), Advisors & Consulting ServicesOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.All About UsThe Client Service team is a key differentiator for Mastercard, providing the innovative services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.We provide customers across industries and geographies with a tailored portfolio of solutions to address their business needs. Within Services, the Mastercard Business Intelligence (MBI) suite of products, aims to bring to market innovative solutions combing the power of consulting and technology.With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.The role will lead initiatives to support the growth and scalability of the MBI product suite business in the region.All About the RoleMake an Impact as a Managing Consultant, Specialized Product Delivery (SPD), Advisors & Consulting ServicesAdvisors Specialized Product Delivery is a client-facing team driving Customer Success for Mastercard Services, Data and Platforms by:

  • Building strong credible relationships with our clients and internal stakeholders
  • Acting as ‘voice of the customer’ internally and use these valuable feedback / insights to drive customer experience
  • Reducing customer churn in supporting renewals and driving customer expansion
  • Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions
  • Acting as the knowledge expert on products and solutions and the most effective means of implementations
  • Collaborating cross functionally with product, sales, and marketing teams to align customer insights with business strategies and identifying growth opportunities including selling Mastercard products and services.

As a Managing Consultant you will be working together with our Product team on developing and executing a well-designed on-boarding experience and providing on-going support to our customers and Mastercard. You will develop a deep understanding of our product features & functionalities and how these can be utilized to drive value for our customers.Your Responsibilities

  • Lead and mentor a team of product delivery resources including driving objectives, supporting their career development, day-to-day guidance, escalation management and aligning with other Mastercard teams such as Product, Finance, Sales on global product goals
  • Act as a coach for our customers. Your proactive coaching efforts will support our customers in implementing our products and solutions in ways that add value for their businesses, ultimately supporting our customers in their strategic goals
  • Partner with the sales teams with a commercial mindset to ensure clear & required solution definition for the client with a proposed implementation plan
  • Act as the knowledge expert on new and complex products and the most effect means of delivery
  • Conduct product demos, develop and deliver training sessions and/or workshops
  • Engage with users to understand current needs and paint points and thereby improve their ability to utilize our products and solutions to derive insights and support business decisions
  • Partner with our product and sales teams to ensure clear communication to our customers, including developing and maintaining customer support and sales materials, also supporting the roadmap and feature development
  • Research and deliver solutions for complex problems and respond to inquiries
  • Program management and delivery of new and complex products, platforms and services to market smoothly and efficiently
  • Identify areas of improvement, track project & task updates, and identify clients at risk of churning
  • Drive operational activities like billing code requests, bulletin publications, monthly billing accuracy, salesforce accuracy, opt-out monitoring, actuals and forecast revenues review, cost, and product performance reporting
  • Manage escalations effectively – providing proactive solutions to address customer challenges
  • Drive usage and engagement of the products across the MBI suite

All About You

  • Experience in a customer success role in business intelligence or data products
  • Proven experience working in Customer Delivery or Consulting fostering strong customer engagement, demonstrating value add to customers, and leading to successful product / project deliverables
  • Execute a data-driven approach to defining priorities and tracking success
  • Demonstrating a customer centric mindset focused on delivering solutions that are scalable, leverage innovative technologies, and delightful for end-users
  • Ability to lead and manage a strong team
  • Proven ability to work with both business and technology stakeholders; strong writer, presenter, and speaker (Advanced Word, Excel, and PowerPoint skills)
  • Enthusiastic and authentic leader with the ability to inspire others and create a collaborative culture of teamwork, accountability, open communication, and organizational effectiveness.
  • Exceptional analytical and quantitative critical thinking skills
  • Demonstrated ability to develop relationships with both mid- and executive-level customer contacts.

All About Your Education & Skills

  • Bachelor’s degree or equivalent qualification.
  • Fluent local office language and English required; other languages desirable.
  • Comfortable with significant customer interaction and excited to build relationships.
  • Advanced Word, Excel, and PowerPoint skills required.

Toronto Base Salary Range: 122,000-195,000 CADMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

The content discusses Mastercard’s purpose of connecting and empowering people in the global digital economy through secure and accessible transactions. It emphasizes the company’s culture of inclusion and diversity, as well as its client service team’s innovative solutions for customer growth. The role of Managing Consultant in Specialized Product Delivery involves driving customer success by building relationships, reducing churn, and delivering product solutions effectively. The responsibilities include leading a team, coaching customers, collaborating with sales teams, conducting product demos, and managing product delivery, among others. The ideal candidate should have experience in customer success, strong leadership skills, and proficiency in analytical thinking and communication. The position offers a base salary in the range of 122,000-195,000 CAD in Toronto. Mastercard is an equal opportunity employer that prioritizes merit and inclusivity.

Senior Managing Consultant – Strategy & Transformation – Disbursements – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Wed, 05 Mar 2025 23:40:11 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Managing Consultant – Strategy & Transformation – DisbursementsServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Roles and Responsibilities
A Senior Managing Consultant focused on leading client engagements that are focused around Disbursements / Payouts, which may be consulting in nature or data and analytics driven.Client Impact

  • Lead a project Delivery team providing best in class insights and solutions to support clients in defining their strategies for building, deploying, growing and optimizing products driven by disbursements capabilities, leveraging digital payment rails
  • Act as a resource to others in identifying creative and efficient solutions and guide the team to business-focused solutions and recommendations that drive client value
  • Direct the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
  • Own senior client relationships from mid-level to C-suite to drive commercial success
  • Proactively engage on the client agenda, internal culture, and relationship risks.
  • Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

  • Guide team through complex problem solving to business-focused solutions and recommendations that drive client value
  • Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
  • Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital
  • Mentor and coach junior teammates inside and outside of direct engagement teams
  • Engender effective contribution to Mastercard’s Commercial and New Payment Flows knowledge management and best practices

Qualifications

  • Subject Matter Expertise: Strong prior experience with launching or scaling disbursement features or capabilities in North America (as a consultant or product manager), including managing key enabler partnerships, identifying client/prospect pipeline, sizing and estimating opportunities, assessing technical capabilities, understanding of key stakeholders required for execution (internal and vendor)
  • Knowledge and understanding of domestic and cross border disbursement rails
  • Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
  • Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
  • Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
  • Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
  • Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
  • Commercial Orientation: Ability to identify strong opportunities to leverage Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Services teammates on contracting activities, leveraging knowledge of Services capabilities and how they fit together to create relevant solutions for clients.
  • Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
  • Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
  • Undergraduate or master’s degree
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English
  • Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs
  • Candidate must be willing to travel

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard powers economies and empowers people worldwide through digital payment solutions. The Senior Managing Consultant role in the Advisors & Consulting Services team focuses on leading client engagements related to Disbursements / Payouts. The role involves providing strategic insights, developing client strategies, and managing client relationships. The ideal candidate should have expertise in launching or scaling disbursement capabilities, problem-solving skills, project management experience, and strong communication abilities. Mastercard is an equal opportunity employer that values diversity and inclusion. All employees are expected to prioritize information security and adhere to security policies.

Associate Managing Consultant – Strategy & Transformation – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 02:22:06 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant – Strategy & TransformationAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesClient Impact· Manage deliverable development and workstreams on projects across a range of industries and problem statements· Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value· Manage working relationship with client managers, and act as trusted and reliable partnerTeam Collaboration & Culture· Develop sound business recommendations and deliver effective client presentations· Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines· Lead team and external meetings, and lead or co-lead project management· Contribute to the firm’s intellectual capital and solution development· Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultantsQualificationsBasic qualifications· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management· Experience managing clients or internal stakeholders· Logical, structured thinking, and affinity for numerical analysis· Advanced Word, Excel, and PowerPoint skills· Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment· Ability to communicate effectively in English and the local office language (if applicable)· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualifications· Experience managing tasks or workstreams in a collaborative team environment with third parties· Experience coaching junior delivery consultants· Relevant industry expertise· MBA or master’s degree with relevant specialization (not required)Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people through digital payments in over 200 countries and territories. The Advisors & Consulting Services team within Mastercard provides strategic insights and recommendations to clients using data-driven insights and technology. They offer services in Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. The Associate Managing Consultant position involves managing projects, developing strategies, collaborating with teams, and coaching junior consultants. Basic qualifications include a degree and consulting experience, while preferred qualifications include industry expertise and an MBA. Mastercard is an equal opportunity employer that prioritizes merit-based hiring. All employees are expected to prioritize information security and comply with Mastercard’s security policies.

Senior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation – Acquiring Subject Matter Expert – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 08:15:51 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Managing Consultant, Advisors & Consulting Services, Strategy & Transformation – Acquiring Subject Matter ExpertAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.
We are looking for passionate and talented Acquiring professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.Roles and ResponsibilitiesA Senior Managing Consultant focused on leading Acquirer client engagements across a variety of relevant topics which may be consulting in nature or data and analytics driven.Client Impact

  • Lead a project Delivery team providing best in class insights and solutions to support the growth, operations, innovation and strategy of Acquiring clients
  • Act as a resource to others in identifying creative and efficient solutions and guide the team to business-focused solutions and recommendations that drive client value
  • Direct the development of strategies and programs for regional and global Acquiring clients by leveraging data and technology solutions to unlock client value
  • Own senior client relationships from mid-level to C-suite to drive commercial success
  • Proactively engage on the client agenda, internal culture, and relationship risks.
  • Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

  • Guide team through complex problem solving to business-focused solutions and recommendations that drive client value
  • Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
  • Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital
  • Mentor and coach junior teammates inside and outside of direct engagement teams
  • Engender effective contribution to Mastercard’s Acceptance Consulting knowledge management and best practices

Qualifications

  • Subject Matter Expertise: Strong prior experience in Acquiring including but not limited to a senior level role at an Acquirer or as a Consultant supporting Acquirers with operations, growth, product / service development, reporting.
  • Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
  • Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
  • Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
  • Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
  • Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
  • Commercial Orientation: Ability to identify strong opportunities to leverage Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Services teammates on contracting activities, leveraging knowledge of Services capabilities and how they fit together to create relevant solutions for clients.
  • Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
  • Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
  • Undergraduate or master’s degree; CRCM, CFE Certification a plus
  • Strong knowledge of Acquirer strategies, growth drivers, operations and technology solutions
  • Ability to communicate complex ideas effectively – both verbally and in writing – in English
  • Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs
  • Candidate must be willing to travel

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people worldwide through secure, simple, and smart digital payment solutions. The Advisors & Consulting Services team within Mastercard provides value-added services that leverage data insights and technology to help clients in various industries improve their strategy, performance, and operations. They are looking for passionate Acquiring professionals to join their team and lead client engagements to drive growth, innovation, and strategy. Ideal candidates should have experience in Acquiring, problem-solving skills, project management abilities, and strong communication and leadership skills. Mastercard is an equal opportunity employer that values diversity and inclusivity, and all employees are expected to prioritize information security in their roles.

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics – Mastercard – Vancouver, BC

Company: Mastercard

Location: Vancouver, BC

Expected salary: $100000 – 155000 per year

Job date: Fri, 07 Mar 2025 03:48:10 GMT

Job description: with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments…, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise…

Associate Managing Consultant, Advisors & Consulting Services – Data Strategy & Management – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Thu, 27 Feb 2025 02:20:15 GMT

Job description: Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryAssociate Managing Consultant, Advisors & Consulting Services – Data Strategy & ManagementAdvisors & Consulting ServicesServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercardRoles and ResponsibilitiesClient Impact

  • Manage deliverable development and workstreams on projects across a range of industries and problem statements
  • Contribute to and/or develop data strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
  • Manage working relationship with client managers, and act as trusted and reliable partner

Team Collaboration & Culture

  • Develop sound business recommendations and deliver effective client presentations to close deals
  • Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings
  • Lead team and external meetings, and lead or co-lead project management
  • Contribute to the firm’s intellectual capital and solution development
  • Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

QualificationsBasic qualifications

  • Undergraduate engineering degree with data strategy & management experience in data platforms, strategy, assessment, architecture, integration, monetization, data-as-a-product etc.
  • Experience managing clients or internal stakeholders and win revenue generating work
  • Ability to analyze large datasets and platforms and provide recommendations
  • Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures
  • Advanced Word, Excel, and PowerPoint skills
  • Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
  • Ability to communicate effectively in English and the local office language (if applicable)
  • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

  • Experience managing tasks or workstreams in a collaborative team environment
  • Experience coaching junior delivery consultants
  • Relevant industry expertise
  • MS or master’s degree with relevant specialization (not required)

This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in Canada, now as well as in the future, without employer sponsorship.Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard’s purpose is to power economies and empower people in over 200 countries and territories by providing secure, simple, and accessible digital payment options. The Advisors & Consulting Services team within Mastercard offers services to manage fraud, enhance cybersecurity, and improve the digital payments experience. They combine traditional management consulting with data insights and technology to provide strategic recommendations to clients in various industries. The team has five specializations, including Performance Analytics, which translates data into insights for clients. The Associate Managing Consultant position in Data Strategy & Management requires a background in data platforms, strategy, assessment, and architecture, with the ability to work with large datasets and analytics software. Applicants must be eligible to work in Canada without employer sponsorship. Mastercard is an inclusive equal opportunity employer that considers all applicants.