Company: S.i. Systems
Location: Toronto, ON
Job description: by assessing and identifying risks and developing recommendations. Must haves: 6+ years as a Project Manager and Business… state. Assess and analyze business needs to resolve issues, as well as contribute to successful project completion…
The content outlines the requirements for a candidate with at least 6 years of experience as a Project Manager and Business Analyst. The candidate should be able to assess and analyze business needs to resolve issues and contribute to successful project completion. The main risks identified are related to insufficient experience and skills, which may hinder the successful resolution of business issues and completion of projects. The recommendation is to hire a candidate with the required experience and skills to mitigate these risks and ensure successful project outcomes.
Title: Customer Service Representative
Company: HR-Connect
Location: Brampton, ON
Salary: $18.00 to $20.00 hourly
Job Type: Contract/Temporary
Description:
Our client, a leader in the financial services industry, is seeking a Customer Service Representative to join their team in Brampton, ON. The ideal candidate will be responsible for answering inbound calls and assisting customers with their inquiries, providing accurate and helpful information, and maintaining a high level of customer satisfaction.
Responsibilities:
– Answer inbound calls and respond to customer inquiries in a professional and courteous manner
– Provide accurate information and assistance to customers regarding products, services, and account inquiries
– Research and resolve customer issues and escalations in a timely manner
– Maintain a high level of knowledge about company’s products and services
– Update customer account information and documentation accurately
– Identify and escalate priority issues to the appropriate team members
Qualifications:
– 1+ years of experience in a customer service or call center environment
– Strong communication and interpersonal skills
– Ability to multi-task and prioritize in a fast-paced environment
– Proficient in Microsoft Office applications
– Experience in the financial services industry is an asset
– Bilingual in French and English is an asset
If you are a customer service professional who is passionate about helping customers and looking for new opportunities to grow in the financial services industry, please submit your resume for consideration. This is a great opportunity to join a reputable company and make a positive impact on customers’ experiences.
Expected salary:
Job date: Sun, 07 Jan 2024 01:19:23 GMT