Director, Software Development – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 17 May 2025 05:33:29 GMT

Job description: Job Summary What is the opportunity?Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.Market and Counterparty Credit Risk IT provides technology solutions to support Group Risk Management in their management of Market and Counterparty Credit Risk.
We are building a team that embraces innovation and enthusiasm to bring a fresh perspective. We’ve been on a journey to build out high performing, highly resilient, real time risk control platforms that can grow with the continuous demands on Market & Counterparty Credit Risk, and support RBC’s Business goals.
We’re looking for a talented and passionate Solution Lead to join our team. As a Solution lead you will work in an agile team to deliver high performing applications built on a cloud platform and streaming technologies. We believe in continuous growth and expanding your capabilities. Join our team today and have a big impact influencing the strength of RBC’s risk management.Job DescriptionWhat will you do?

  • Assume the role of Solution Lead, closely partner with the Business Leads and Product Owners to deliver the product and infrastructure roadmap involving Gen AI and ML capabilities.
  • Provide technical leadership and hands-on contribution to software products involving python, Java, Gen AI, ML.
  • Manage a team of developers responsible for delivering a top-tier product.
  • Set the vision and establish strategic roadmap involving Gen AI.
  • Building exciting, customer-focused, engaging applications by focusing on software engineering / design / architecture excellence.
  • Provide leadership and expert counsel in establishing and implementing standards, guidelines and best practices.

What do you need to succeed?

  • You’re a creative problem-solver, outcome focused and passionate about building software products and taking ownership.
  • You’re a team player and technical mentor, keen to coach others and share ideas with your team.
  • You’re an exceptional communicator who is able to articulate technical issues in plain language to interface with business partners.
  • Participate in deep architectural discussions and design exercises to create world-class solutions while ensuring solutions are designed for successful deployment in the cloud.

Must Have:

  • 12+ years of building and leading high performance software engineering teams in Investment Bank or Market Risk space. Experience working in a Product based environment focus on driving business value through technical innovation and delivery.
  • 10+ years of IT development or 7+ years of design, implementation, or consulting in applications development industry experience.
  • Strong technical delivery and team building experience.
  • Experienced Java and Spring technologist with Software Development background and experience in building architecture roadmaps/strategies.
  • Experience in delivering regulatory applications that employ modern user experience and security best practices.
  • Experience in designing, writing and building microservice architecture based applications in cloud.
  • Experience in applied knowledge of traditional ML, Data science or Generative AI.

Nice to Have:Experience in managing the application development financials, understanding the overall financials, as well as the KPIs and strategies to achieve the KPIs through the roadmap, marketing, etc.Job Skills Application Development, Application Maintenance, Applications Architecture, Commercial Acumen, Enterprise Application Delivery, Information Technology Management, Information Technology Trends, Programming Languages, System ApplicationsAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-05-15Application Deadline: 2025-06-13Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary

Opportunity:
Global Functions Technology (GFT) is part of RBC’s Technology and Operations division, focusing on delivering innovative IT solutions across various sectors, including Risk, Finance, and Compliance. The Market and Counterparty Credit Risk IT team supports Group Risk Management by developing resilient, real-time risk control platforms.

Position:
RBC is seeking a Solution Lead to join this agile team, responsible for delivering high-performance applications using cloud and streaming technologies. The role emphasizes innovation and collaboration to influence RBC’s risk management strategy.

Responsibilities

  • Partner with Business Leads and Product Owners to shape the product roadmap, incorporating Gen AI and ML.
  • Provide technical leadership and hands-on development in Python, Java, Gen AI, and ML.
  • Manage a team of developers to ensure top-tier product delivery.
  • Set a vision for Gen AI integration and establish best practices in software engineering and architecture.

Requirements

  • Must Have:

    • 12+ years in software engineering leadership, preferably in Investment Banking or Market Risk.
    • 10+ years of IT development experience, with strong technical and team-building capabilities.
    • Proficient in Java and Spring, with a background in microservices and cloud architecture.
    • Experience in regulatory applications emphasizing user experience and security.
    • Knowledge in traditional ML, Data Science, or Generative AI.

  • Nice to Have:

    • Experience in application development financial management and understanding KPIs.

Skills

  • Application Development & Maintenance
  • Applications Architecture
  • Information Technology Management
  • Programming Languages

Additional Details

  • Location: RBC CENTRE, TORONTO
  • Work Hours: Full-time (37.5 hours/week)
  • Employment Type: Regular, salaried
  • Application Deadline: June 13, 2025

Inclusion Commitment

RBC is dedicated to fostering a diverse and inclusive workplace, supporting employees in collaboration for professional growth and innovation.

Join RBC

Potential candidates are encouraged to sign up for the Talent Community to stay informed about job opportunities and career tips.

Senior Manager, Digital Marketing – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 17 May 2025 01:53:58 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?As a member of the Digital Marketing team, you will help execute digital marketing strategies across public-facing digital channels. This role is comprised of three key functions: Digital marketing campaign execution, optimizing digital acquisition through public websites and online website maintenance and reporting. As the Digital Marketing lead you will collaborate with Marketing & Product stakeholders to execute the vision for marketing campaigns. As the Channel manager, you will play a key role in driving digital sales by using your analytical and critical thinking ability to architect and orchestrate digital client journeys. This is fast-paced complex work in a highly matrixed organization that requires a fine balance of technical digital marketing and strong relationship building skillsets.What will you do?Execute the marketing campaigns by leading digital builds and providing strategic recommendations as to how to leverage the digital marketing assets and channels that are available.Analyze digital marketing funnels and find areas of opportunities, optimize client-facing tools, plug content gaps all with a view of delivering a superior digital client experience.Build and execute an always-on A/B testing and optimization roadmap with a view of scaling revenue driving web experimentation.Build strong relationships with Product and Marketing partners and Digital IT partners become as a trusted advisor and a digital marketing SME.Continuously track channel and campaign performance and work with cross functional partners to optimize and grow digital salesCollaborate with Digital Marketing Managers, Marketing Stakeholders, and Product Owners to understand campaign objectives, performance and find opportunities to optimizePresent performance reports, insights and optimization ideas to business and marketing stakeholders.Manage multiple agency partners throughout the lifecycle of a project right from contract negotiation and digital marketing briefs to execution.Manage projects related to website development and maintenance, and evolving functionality across desktop, tablet and mobile channels in alignment with core Digital Marketing OKRs.What do you need to succeed?Must-have:7+ years of digital site management and digital marketingAdvanced knowledge of digital marketing sales, digital user experience, digital content marketing, strategic thinkingStrong Analytical and problem-solving skillsExceptional client, project and vendor management skills, ability to influence partners in cross-functional working teamsStrong presentation, written and verbal communication skillsTechnical proficiency and comfortable in learning various digital marketing platformsNice-to-have:Experience in the financial services industryEcommerce or digital product ownership experienceExperience with and working knowledge of web development including HTML/CSS/JavaScriptSQL and QuickSight knowledge/experience or other digital analytics and reporting platformsExhibit a good understanding of both technical opportunities and constraints presented in responsive design standards, modern digital UX and developmentWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob Skills Agency Management, Analytical Thinking, CSS HTML, Digital Marketing, E-Commerce, Google Analytics, JavaScript, Negotiation, Project Management, Relationship Management, Search Engine Optimization (SEO), Structured Query Language (SQL), Vendor Management, Website AnalyticsAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-15Application Deadline: 2025-05-29Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary

Position: Digital Marketing Lead
Location: RBC Waterpark Place, Toronto
Employment Type: Full-time

Opportunity Overview

As a member of the Digital Marketing team, you will execute marketing strategies across various digital channels, focusing on campaign execution, digital acquisition optimization, and website maintenance. This role involves collaboration with Marketing and Product stakeholders to enhance digital client experiences.

Key Responsibilities

  • Lead execution of digital marketing campaigns and provide strategic recommendations.
  • Analyze digital marketing funnels to identify optimization opportunities.
  • Implement A/B testing to drive revenue growth through web experimentation.
  • Build strong relationships within cross-functional teams and serve as a digital marketing subject matter expert.
  • Track performance metrics and present insights to stakeholders.
  • Manage agency partners throughout project lifecycles, from negotiations to execution.
  • Oversee website development projects ensuring alignment with marketing objectives.

Qualifications

Must-Haves:

  • 7+ years in digital site management and marketing.
  • Strong knowledge of digital marketing, user experience, and content strategies.
  • Exceptional analytical, project management, and communication skills.
  • Technical proficiency in various digital marketing platforms.

Nice-to-Haves:

  • Experience in financial services or ecommerce.
  • Knowledge of web development (HTML/CSS/JavaScript).
  • Familiarity with SQL and digital analytics platforms.

Benefits

  • Opportunity to make a meaningful impact.
  • Work within a dynamic, collaborative, and high-performing team.
  • Engage in challenging and impactful work.

Values

RBC is committed to inclusivity, diversity, and professional growth, fostering a workplace where employees can collaborate effectively and innovate.

Application Deadline: May 29, 2025
Join the Talent Community to stay informed about job opportunities and career tips.

Director, Product Manager – Analytics – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 15 May 2025 06:34:21 GMT

Job description: Job Summary Plans and directs all aspects of an organization’s product development policies, objectives, and initiatives. Identifies projects for product development initiatives and develops action plans. Manages activities through senior managers and managers and implements corporate and divisional strategic plans and budgets.Job DescriptionWhat is the Opportunity?As a Product Manager, you will be responsible for bringing concepts and ideas to reality, bridging technical, business and creative worlds through collaboration, client focus and partnership, and working closely with all our functions (Technology/Development, Engineering, Quants, Compliance, Legal, Sales, Trading and Marketing) to evolve the Platform. Your role will involve reimagining how clients engage with analytics, data, and insights across asset classes.In this role, you will collaborate with stakeholders to advance and expand digitization efforts across various areas of Capital Markets. Your focus will be on creating a unique and differentiated digital client facing applications, developing new digital distribution channels to enhance connectivity, and partnering with clients to design innovative, differentiated digital solutions centered on Trade Analytics in Capital Markets.If you are passionate about leveraging your product skills to drive innovation and digital transformation for our Capital Markets clients, we encourage you to apply for this exciting opportunity. Join our team and contribute to shaping the future of our Digital, Data and AI capabilities.What will you do?

  • Define and articulate the product vision, strategy, and roadmap for the trade analytics platform in alignment with business goals and client needs.
  • Stay informed about industry trends, regulatory changes, and competitive offerings in capital markets and analytics.
  • Define and communicate the product vision and strategy, while driving the execution of product roadmaps into actionable features. Take end-to-end ownership of managing and expanding new digital analytics products on the platform, ensuring alignment with business objectives and client needs.
  • Drive initiatives to enhance the digital user experience, ensuring seamless navigation, intuitive interfaces, and self-service capabilities to maximize client success.
  • Partner with various teams to drive strategy for digitization of client experience in capital markets—simplifying trade workflows, onboarding, and insights delivery.
  • Drive go-to-market, product demos and onboarding experiences that highlight the platform’s unique value proposition.
  • Lead initiatives to enhance the digital user experience, ensuring seamless navigation, intuitive interfaces, and self-service capabilities to maximize client satisfaction.
  • Build strong relationships and interface with clients and Internal Users, develop innovative and differentiating digital solutions across asset-classes to uniquely and explore opportunities to drive growth across CM Businesses
  • Work closely with the technology and engineering teams to help develop, communicate and implement product delivery
  • Evaluate and document the requirements for product features, articulate these requirements, answer questions and make scope trade off decisions as needed
  • Create internally and externally facing artifacts to help educate stakeholders and clients on our strategy and product
  • Ensure optimal delivery by removing barriers and obstacles that impact performance and develop contingency plans
  • Work with the leadership team on articulating product value proposition and product positioning

What do you need to succeed?Must-Have:

  • Bachelor’s degree or higher in Engineering, Computer Science, or Business Finance.
  • 10+ years of product management or related experience, with at least 5 years in fintech, capital markets, or enterprise data products.
  • Expertise in stakeholder management, strategic decision-making, and technology investment prioritization.
  • Strong communication, presentation, and organizational skills, with the ability to work internally and client-facing.
  • Proven ability to navigate technical, commercial, and compliance teams, and make decisions under ambiguity.
  • Highly motivated, accountable leader with advanced problem-solving skills and the ability to work independently and collaboratively.

Nice to Have:

  • Demonstrated expertise in creating and implementing product strategies aimed at client acquisition, retention, and digital engagement.
  • Strong interest in and deep understanding of emerging technologies, such as generative AI and machine learning.
  • Established success in developing and scaling data platforms or analytics products tailored for professional clients with high demands.
  • Comprehensive knowledge of trading workflows, asset classes (e.g., equities, fixed income, derivatives), and market structure.
  • Proven experience in designing digital-first B2B workflows across various asset classes, including equities, FX, and fixed income.

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.

#LI-HYBRID#LI-POSTJob Skills Analytics, Analytics, Business Case Design, Capital Markets, Client Facing, Collaboration, Communication, Critical Thinking, Customer Success, Decision Making, Digital Analytics, Digital Solutions, Digital Transformation, Digital User Experience, Innovation, Knowledge Organization, Problem Solving, Product Development, Product Development Lifecycle, Product Management, Product Manufacturing, Product Services, Product Strategies, Product Testing, Product Vision {+ 2 more}Additional Job DetailsAddress: ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: CAPITAL MARKETSJob Type: RegularPay Type: SalariedPosted Date: 2025-05-13Application Deadline: 2025-05-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary

The Product Manager will oversee all aspects of the organization’s product development for trade analytics in Capital Markets, focusing on aligning product vision with business objectives and client needs.

Key Responsibilities

  • Product Vision & Strategy: Define and articulate the product vision and roadmap, ensuring alignment with business goals.
  • Collaboration: Work closely with teams across Technology, Engineering, Compliance, Sales, and Marketing to enhance client engagement with data and analytics.
  • Digital Solutions: Lead initiatives to create innovative, client-facing digital applications and improve user experience.
  • Stakeholder Engagement: Build strong relationships with clients and internal users to drive growth and understanding of product offerings.
  • Product Delivery: Collaborate with tech and engineering teams to ensure effective product development and delivery, overcoming obstacles when necessary.

Required Qualifications

  • Education: Bachelor’s degree in Engineering, Computer Science, or Business Finance.
  • Experience: 10+ years in product management, with 5+ years specifically in fintech or capital markets.
  • Skills: Strong communication, stakeholder management, and ability to navigate complex technical environments.

Preferred Qualifications

  • Expertise: Experience in developing client-focused product strategies, understanding of emerging technologies, and complex trading workflows.

Benefits

  • Comprehensive rewards program including bonuses, flexible benefits, competitive salary, and opportunities for professional development.

Company Values

RBC is committed to fostering an inclusive workplace that encourages diverse perspectives and supports the growth and well-being of its employees and communities.

Application Information

  • Location: Toronto, Canada
  • Employment Type: Full-time
  • Application Deadline: May 30, 2025

Join RBC to contribute to the future of digital transformation in Capital Markets.

Manager, SEO Strategy – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Fri, 16 May 2025 01:42:14 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?The Digital Marketing team is seeking a highly skilled and experienced SEO Manager to lead and implement impactful strategies to drive organic growth, improve website rankings, and enhance user experience. You will have a proven track record in developing and executing SEO strategies and delivering measurable results in a competitive online environment. As AI reshapes the digital landscape, this role offers unique opportunities to stay ahead of the curve and amplify your skills.What will you do?Revenue-Focused: Implement SEO best practices to drive revenue by increasing the number of qualified prospects to digital properties.Measure Metrics: Monitor, analyze, and report on SEO performance metrics, including traffic, rankings, conversions, and revenue.SEO Strategy: Develop strong SEO strategies with partners to drive high value users to further revenue growth through technical and content audits, different data sources, and industry best practices.Keyword Analysis: Perform keyword research and map keywords by intent to the best pages. Conduct weekly competitive analysis, identify trends, and find growth opportunities to stay ahead in the market.Optimize for AI: Align SEO strategies with broader marketing and business goals, including AI-driven search optimization to adapt to evolving search behaviours.Content Strategy: Collaborate with content teams and agencies to create/edit SEO-driven content. Identify key opportunities, create content briefs, recommend target keywords, provide linking recommendations, and more.Relationship Management: Act as a key point of contact for SEO-related initiatives with stakeholders. Implement a continuous improvement cycle for SEO campaigns based on data-driven insights. Work closely with partners to ensure SEO best practices and recommendations are implemented across all digital assets.What do you need to succeed?
Must-have:3+ years of SEO experience in-house or within an agency managing enterprise clients.3+ years of auditing websites across different industries from a technical perspective.Advanced knowledge of Google Analytics, SEO, Search Console, SEO Tools such as SEMRush.Basic level of HTML and WordPress experience.Strong presentation, written and verbal communication skills.Nice to have:Experience in the financial services industry.E-commerce marketing or digital product ownership experience.Experience optimizing for AI-drive search engines and voice search technologies.Experience building dashboards in QuickSight and Looker Studio.What’s in it for you?You will work in a dynamic, collaborative, progressive and high-performing team.Exciting projects that will challenge you and help you grow.Be supported by leaders who help you develop to your maximum potential in a collaborative work environment.A comprehensive Total Rewards Program including bonuses, flexible benefits and fair compensation.Job Skills A/B Testing, Content Marketing, Detail-Oriented, Digital Marketing, Digital Marketing Platforms, Effectiveness Measurement, Google Analytics, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Search Engine Optimization StrategyAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-14Application Deadline: 2025-05-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary: SEO Manager at RBC

Opportunity:
The Digital Marketing team is looking for an experienced SEO Manager to develop strategies that drive organic growth, improve website rankings, and enhance user experience.

Key Responsibilities:

  • Implement SEO best practices to increase qualified traffic and revenue.
  • Monitor and report SEO performance metrics (traffic, rankings, conversions).
  • Develop effective SEO strategies in collaboration with partners.
  • Conduct keyword research and competitive analysis to identify growth opportunities.
  • Optimize SEO strategies for AI-driven search behaviors.
  • Collaborate with content teams to create SEO-focused content and provide recommendations.
  • Serve as a liaison for SEO initiatives with stakeholders and drive continuous improvement based on data insights.

Requirements:

  • Must-Have:

    • 3+ years of SEO experience (in-house or agency).
    • Technical website auditing experience.
    • Proficiency in Google Analytics, SEO tools (e.g., SEMRush), and basic HTML/WordPress.
    • Strong communication skills.

  • Nice to Have:

    • Experience in financial services or e-commerce marketing.
    • Familiarity with AI-driven search optimization.
    • Dashboard creation experience in QuickSight and Looker Studio.

What’s in it for You:

  • Collaborative and progressive work environment.
  • Challenging projects that promote professional growth.
  • Comprehensive Total Rewards Program including bonuses and flexible benefits.

Details:

  • Location: Toronto, Canada
  • Employment Type: Full-time (37.5 hours/week)
  • Application Deadline: May 28, 2025

RBC values an inclusive workplace that encourages diverse perspectives, supporting employee growth and innovation. Join their Talent Community for updates on career opportunities.

Director, NBA Strategy – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Fri, 16 May 2025 02:20:17 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?We are hiring a Director, Next Best Action Strategy role. In this role you will report to the Senior Director, Next Best Action, Strategy and will play a leadership role in defining both the long-term roadmap and immediate term deliverables to bring RBC’s hyper personalization vision to life. This role will require strong teambuilding couple with an ability to collaborate exceptionally effectively with RBC enterprise partners to ensure strong alignment amongst cross-platform objectives. This individual will be responsible for the developing and enhancing the overall NBA strategy, building out the next set of deliverables to drive the overall strategy, and owning certain management cadences for both the working team and senior leaders to ensure NBA is driving toward intended outcomes.What will you do?Partner with NBA SMT members and functional partners to develop the roadmap to deliver on our hyper personalization ambitionStructure complex topics into a clear and effective communication to inform leadership to make decisions and trade-offs, prioritizing efforts towards delivering highest value for RBC and clientsEnsure the NBA Transformational program stays on track by owning governance routines such as Transformation Board (senior Executive attendees), quarterly OKRs and Program Increment Planning.Build strong relationships across the enterprise (e.g. within NBA, LOB’s, Digital, Borealis, Marketing, Risk, Operations, etc.) to bring together expertise required to advance strategiesManage and develop high performing talentWhat do you need to success?Must Have:Strong financial acumen and ability to interpret and analytical skillset to synthesize large sets of data in clear articulation of what matters mostDemonstrated strategic, innovative thinker who has high comfort with ambiguity and is proactive to determine next step in identifying opportunities and driving work forwardDemonstrated ability to grasp new concepts quickly with exceptional partnership, impact and influence across multiple cross-functional stakeholdersExcellent verbal and non-verbal communication skills, including advanced experience in creating clear actionable presentations for C-level executives and leaders5-10+ years’ experience in strategy and consulting related areasNice to Have:Passion for Data and AIExperience in financial services, digital marketing, or large-scale client engagement programsExperience with agile ways of workingMBA graduateWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob Skills Engineering – MFG, Manufacturing, Operational Delivery, Performance Management (PM), Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Quality Management, Team Management, Technical SalesAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-14Application Deadline: 2025-05-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary: Director, Next Best Action Strategy

Opportunity:
RBC is seeking a Director for their Next Best Action (NBA) Strategy. This leadership position, reporting to the Senior Director, will focus on shaping the long-term vision and immediate goals for RBC’s hyper-personalization efforts.

Key Responsibilities:

  • Collaborate with NBA senior management and functional partners to define and execute the NBA roadmap.
  • Communicate complex topics clearly to assist in leadership decision-making and prioritize high-value initiatives.
  • Ensure the NBA Transformational program is on track by managing governance routines such as Transformation Board meetings and quarterly objectives.
  • Build strong interdepartmental relationships to leverage expertise in advancing strategies.
  • Lead talent development within the team.

Qualifications:

  • Must Have:

    • Strong financial acumen and analytical skills.
    • Strategic, innovative thinker comfortable with ambiguity.
    • Effective communication skills, particularly for C-level presentations.
    • 5-10+ years in strategy or consulting roles.

  • Nice to Have:

    • Passion for data and AI.
    • Experience in financial services or digital marketing.
    • MBA graduate.

What RBC Offers:

  • A dynamic, collaborative environment focused on personal and professional growth.
  • Opportunities to impact client and community well-being positively.

Work Details:

  • Location: RBC WaterPark Place, Toronto, Canada.
  • Employment Type: Full-time, salaried.
  • Application Closure: May 28, 2025.

Inclusion Commitment:
RBC values a diverse and inclusive workplace, aiming to support employee growth and innovation.

Join RBC’s Talent Community:
Stay informed about job opportunities and career advice tailored to you.

Director, Digital Content Experience, Strategy & Operations – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Wed, 14 May 2025 02:29:21 GMT

Job description: Job SummaryJob DescriptionWhat is the Opportunity?We are seeking a visionary and execution-focused Director, Digital Content Experience, Strategy & Operations to lead the transformation of RBC shows up through its public-facing digital channels. This role will oversee the end-to-end strategy and operations for content across RBC’s public-facing websites—spanning both consumer and non-consumer audiences—to ensure we tell a cohesive, compelling, and customer-first story that reflects who we are, what we stand for, and the value we deliver to clients, shareholders, and the communities we serve.This leader will play a critical role in simplifying and evolving our information architecture and digital content hubs, support the modernization of our content management capabilities in alignment with our broader digital transformation vision, and enabling faster speed to market through the implementation of scalable workflows, best-in-class practices, and cross-functional alignment and partnership.What Will You Do?Content Journey Strategy & Experience DesignDefine and lead the strategic vision for RBC’s public site content journeys, ensuring alignment across brand, marketing, corporate communications, corporate citizenship, investor relations, thought leadership and community initiatives i.e., across the EnterpriseReimagine how digital visitors navigate and consume content by simplifying and consolidating public content hubs through user-centric information architecture and cross-journey storytelling.Partner closely with UX, design, analytics, accessibility, and SEO teams to ensure experiences are intuitive, inclusive, and outcome-driven.Platform Enablement, Capability Development & IntegrationCollaborate with technology and business partners to evolve our digital content platforms—driving improvements in CMS capabilities, modular content frameworks, workflows, and governance models.Champion the enablement of tools and features that empower teams across the bank to create, manage, and publish content to our public-facing platforms with agility, control, and brand consistency.Build, maintain and prioritize the product backlog to ensure features and deliverables provide maximum value to content stakeholders and the business.Content Operations & GovernanceLead day-to-day digital content operations for the RBC public website, including upholding governance, publishing standards, compliance, and quality assurance.Establish scalable workflows and operating models that enable speed, control, and consistent execution across teams.Performance & Business InsightManage OKRs (Objectives & Key Results) and leverage analytics and reporting tools to monitor digital content performance, identify opportunities, and make data-driven strategic recommendations.Translate insights into action by guiding continuous optimization across journeys, platforms, and operations.Leadership & Stakeholder EngagementBuild strong relationships with internal and external stakeholders, acting as a trusted advisor and connector across business stakeholders across the Enterprise and IT.Inspire cross-functional collaboration and guide teams through complexity—bringing creative energy, strategic focus, and a customer-first mindset.What do you need to succeed?5 to 10+ years of experience in digital product management, digital experience strategy, digital content strategy, digital media, editorial operations and/or enterprise content ecosystemsDeep understanding of user experience, development operations, content systems (CMS), and both Agile and Waterfall delivery methodologies.Proven ability to define and deliver digital product vision, strategy, and roadmaps aligned to evolving business objectives with a customer-first lens.Experience leading large-scale digital redesigns, content architecture simplification, or platform enablement initiatives.Strong business acumen with the ability to interpret and act on reporting and performance data to drive continuous improvement and measurable impact.Experience & expertise in SEO.Previous experience leveraging digital analytics platforms such as Google Analytics.Strong relationship-building capabilities with a track record of influencing senior stakeholders and cross-functional teams.Excellent communication, presentation and storytelling skills.Ability to clearly distill technical digital marketing concepts to non-technical stakeholders.Strong organizational, program and time management capabilities.Strategic thinker with excellent interpersonal skills to work across functions and businesses.Previous experiencing leading and managing a team.Comfort navigating complex enterprise environments, managing through ambiguity, and driving outcomes with creativity, discipline, and resilience.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance options.Opportunities to do challenging work.Opportunities to take on progressively greater accountabilities.Opportunities to building close relationships with clients.Access to a variety of job opportunities across business and geographies.Job Skills Analytics, Content Governance, Content Management, Content Operations, Content Strategy, Content Strategy Development, Customer Experience Design, Digital Content, Digital Experiences, Digital Marketing, Digital Marketing Automation, Digital Marketing Technology, Digital Media, Digital Products, Media Operations, Media Publishing, People Management, Product Development Methodology, Product Services, User Experience (UX), User Experience (UX) Research, User Interface (UI) DesignAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-12Application Deadline: 2025-05-27Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary: Director, Digital Content Experience, Strategy & Operations

Opportunity Overview:
RBC is looking for a Director to lead the transformation of its public-facing digital channels. This role involves developing an end-to-end strategy for content across RBC’s websites, focusing on delivering a cohesive and customer-first narrative.

Key Responsibilities:

  1. Content Journey Strategy & Experience Design:

    • Define strategic vision for public site content.
    • Simplify navigation and enhance user experience through user-centric architecture.

  2. Platform Enablement & Integration:

    • Collaborate on advancing digital content platforms and improve content management capabilities.
    • Establish tools and workflows for agile content creation and management.

  3. Content Operations & Governance:

    • Manage day-to-day content operations, ensuring governance and compliance.
    • Create workflows that facilitate quick and consistent execution of content strategies.

  4. Performance & Business Insight:

    • Utilize analytics to monitor content performance and drive optimization strategies.
    • Manage OKRs and translate insights into actionable recommendations.

  5. Leadership & Stakeholder Engagement:

    • Foster relationships across business and IT stakeholders.
    • Inspire collaboration and guide teams through complex projects.

Qualifications:

  • 5-10+ years in digital product management, strategy, or content ecosystems.
  • Expertise in user experience, content systems, digital analytics, and SEO.
  • Strong relationship-building, communication, and strategic thinking skills.
  • Experience managing teams and projects in dynamic environments.

Benefits:

  • Comprehensive rewards program, including bonuses and flexible benefits.
  • Opportunities for professional development and impactful contributions.
  • Support for work/life balance and access to diverse job opportunities.

Location: RBC Waterpark Place, Toronto, Canada
Employment Type: Full-time
Application Deadline: May 27, 2025

Inclusivity Commitment: RBC values diverse perspectives, fostering an inclusive workplace for growth, innovation, and client value.

Manager, Analytics Strategy and Delivery – Royal Bank of Canada – Vancouver, BC

Company: Royal Bank of Canada

Location: Vancouver, BC

Job description: based on the specific project or initiative Facilitate collaborative sessions with stakeholder groups to drive data…. Proven project/program management skills to support and execute changes, and demonstrated success in leading initiatives…
The content focuses on the facilitation of collaborative sessions with stakeholder groups to enhance data-driven decision-making. It emphasizes the importance of proven project and program management skills to effectively support and implement changes, highlighting a successful track record in leading initiatives.
I’m unable to access specific external content such as job descriptions from websites. However, I can help you create a job description if you provide me with the details or key responsibilities and qualifications related to the position you’re interested in. Let me know how you want to proceed!

Expected salary:

Job date: Wed, 14 May 2025 06:58:35 GMT

Manager, Digital Marketing – Loyalty – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sun, 11 May 2025 01:25:49 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?As a member of the Digital Marketing team, you will help execute business strategies across public-facing digital channels and digital sales applications for client growth and retention as part of the Avion Rewards program.This team’s mandate includes digital marketing, digital engagement, and digital acquisition strategies for the Avion Rewards program, in addition to collaboration with Avion Digital, Marketing & Business partners. The Manager will support the Senior Manager/Director in leading Avion Public digital channel management, content management, technical builds, optimization, testing and capability development.In addition to strategy, design, development, and maintenance of the various Avion public-facing digital properties, you will be responsible for working with key stakeholders to identify opportunities to deepen relationships, and drive engagement. You will manage reporting and insight generation for digital initiatives, as well as strategic channel recommendations.What will you do?Serve as a SME for Avion Digital channel initiatives.Lead in digital campaign execution and digital marketing content excellence.Plan and effectively manage partners to ensure overall program deadlines/goals are met.Implement and maintain efficient digital marketing campaign processes and workflows.Manage creative, copy and optimization of content for best results with support from A/B testing activities and tools.Recommend and deliver great content, great tools, great forms and interactive experiences for landing pages and related digital content.Build relationships with Digital Marketing, Product and Marketing partners to become a trusted advisor and a go-to digital SME.Manage campaigns & projects through JIRA tickets for marketing partners.Ensure research insights, digital marketing results and program reporting are reviewed and discussed within the appropriate forums & cadence.Proactively analyze email & web data for opportunities to optimize the client experience and increase engagement.Provide best practice expertise and leverage internal impact and influence, tracking capabilities and industry and channel research to determine and optimize effectiveness of digital marketing campaigns.What do you need to succeed?Must have:Bachelor’s degree or College diploma in Business/Marketing/Technology/AnalyticsTypically, 5+ years of experience – or an equivalent combination of education and experience – in digital, related business functions, marketing or advertisingCommitted team player, who values building and nurturing relationships to drive shared success.Ability to influence partners in cross-functional working teams.Comfort providing strategic input and presenting to senior business leaders.Bias to action and to proactively recommending and implementing public-facing digital initiatives to drive sales and leads.Curiosity about consumer behaviour and learning new business models and technologies.Desire for continuous improvement.Experience with web analytics reporting tools ( QuickSight, GA)Solid knowledge of internet technologies, usability, accessibility, privacy.Experience with Agile project methodologyProficiency with A/B testing tools ( i.e. Conductrics)Comfort with ambiguous situations and willingness to challenge traditional assumptions to drive business impact and a better client experience.Nice to have:MBA/MMA/MsCProduct Owner experience and/or certificationKnowledge and understanding of digital sales funnelsSearch Engine Optimization experience and knowledge ( SEMRush)Google Analytics and QuickSight experience, or experience with other digital analytics and reporting platformsWorking knowledge of Product Marketing principles, value proposition development and enhancementFinancial services experienceWorking knowledge of design thinking and UX principlesBasic understanding of programmatic marketingTechnical skills, including: JavaScript, HTML 5 & CSS, design applicationsWeb standards and guidelines experienceWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob SkillsAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-09Application Deadline: 2025-05-23Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary

Position Title: Digital Marketing Manager
Company: RBC

Opportunity Overview

Join the Digital Marketing team to enhance client growth and retention for the Avion Rewards program through effective digital strategies across various channels.

Key Responsibilities

  • Leadership & Collaboration: Support the Senior Manager/Director in managing public digital channels and content for Avion.
  • Campaign Execution: Lead digital marketing initiatives, optimizing content using A/B testing, and managing project workflows.
  • Stakeholder Engagement: Build relationships with internal teams to enhance program effectiveness and ensure alignment on goals.
  • Reporting & Analytics: Manage reporting on digital initiatives and analyze web/email data for opportunity identification.

Qualifications

  • Education: Bachelor’s degree or diploma in Business, Marketing, or related field.
  • Experience: 5+ years in digital marketing or relevant roles.
  • Skills: Proficient in web analytics tools, digital campaign management, and agile methodologies. Knowledge of SEO, marketing principles, and technical skills (JavaScript, HTML5, CSS) are beneficial.

Work Environment & Benefits

  • Location: Toronto, Canada
  • Type: Full-time, 37.5 hours/week
  • Culture: Focus on innovation, teamwork, and making an impact in communities.

RBC promotes inclusivity, continuous growth, and professional development within the workplace. Applications welcome until May 23, 2025.

Royal Ontario Museum – Human Resources Intern: Summer Experience Opportunities program (3-month contract) – Toronto, ON

Company: Royal Ontario Museum

Location: Toronto, ON

Expected salary: $17.2 per hour

Job date: Sun, 11 May 2025 00:32:27 GMT

Job description: WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada’s most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.WHO WE NEED
We are seeking an enthusiastic and detail-oriented HR Intern – Talent Initiatives to join our Human Resources team for the summer. This full-time internship is funded through a grant that supports early-career opportunities in HR and is aligned with ROM’s commitment to staff development and succession planning. The intern will play an integral role in supporting ROM’s Talent Initiatives portfolio, contributing to high-impact projects that shape the employee experience and support the museum’s strategic priorities. Key areas of focus include employee engagement, wellness, internal communications, pension and benefits education, and recruitment coordination. The role offers a unique opportunity to gain hands-on experience while contributing to an inclusive, mission-driven organization.HOW YOU WILL MAKE AN IMPACT

  • Support the planning and execution of employee engagement and wellness initiatives, including Wellness Committee coordination.
  • Assist in talent acquisition activities, including coordinating interviews, updating applicant tracking systems, and developing candidate experience materials.
  • Contribute to creating and maintaining internal HR resources, such as SharePoint content, onboarding documents, and communication templates.
  • Help track and report project progress and engagement metrics for internal HR initiatives.
  • Provide administrative support for pension and benefits communication efforts, including preparing documentation and supporting employee information sessions.
  • Collaborate with various HR leads to support the successful rollout of special projects related to organizational culture, inclusive recruitment, and staff development.
  • Participate in team meetings, brainstorming sessions, and knowledge-sharing activities to build professional skills.

WHAT YOU BRING

  • Currently pursuing or recently completed a post-secondary program in Human Resources, Business Administration, Industrial Relations, Organizational Psychology, or a related field.
  • A demonstrated interest in HR operations, employee engagement, and inclusive workplace practices.
  • Strong organizational and project coordination skills, with the ability to manage multiple tasks and deadlines.
  • Excellent written and verbal communication skills and a proactive, service-oriented approach.
  • Familiarity with Microsoft Office (especially Excel and SharePoint) and comfort learning new software systems.
  • A collaborative mindset and willingness to contribute to a team-based, mission-driven environment.
  • Ability to maintain confidentiality and exercise sound judgment.

This position is open to candidates who meet eligibility for grant-funded summer employment opportunities (e.g., students or recent graduates).SALARY & TERMS OF EMPLOYMENT

  • START DATE: June 2025
  • OPEN DATE: May 9, 2025
  • CLOSE DATE: May 16, 2025
  • STATUS: Full-time, Contract
  • EMPLOYEE GROUP: Non-union
  • SALARY: $17.20/hour
  • SCHEDULE: 35 hours weekly
  • LOCATION: Toronto, ON (hybrid)

WHAT TO EXPECT IN OUR INTERVIEW PROCESS * Initial conversation: A 30-minute virtual conversation with a Recruiter to discuss your interest in the role and ROM.

  • First interview: A 1-hour interview with members of the HR team focused on your skills, education, and interest in human resources.
  • Second interview (if applicable): May include a short task or discussion of a scenario relevant to HR work in a museum setting.

WHY PEOPLE CHOOSE ROM

  • Cultural engagement: Daily interactions with Toronto’s diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
  • Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
  • Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
  • Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
  • Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas.We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.Apply today and help us create a clean, inclusive, and welcoming space where culture, art, and history flourish.Only candidates selected for an interview will be contacted. All verbal job offers are subject to background checks, including a criminal background check and verification of professional references, and other checks depending on the role.#LI-HybridPowered by JazzHR

Royal Ontario Museum – Communications Intern: Summer Experience Opportunities program (3-month contract) – Toronto, ON

Company: Royal Ontario Museum

Location: Toronto, ON

Expected salary: $17.2 per hour

Job date: Sun, 11 May 2025 02:33:39 GMT

Job description: WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada’s most-visited museum and ranks among the top 10 museums in North America. At ROM, we are dedicated to building and sharing global collections, promoting knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.WHO WE NEED
We are looking for a creative and detail-oriented Communications Intern to join our dynamic Communications Department for a summer placement. In this role, you will help shape and share the stories behind ROM’s exhibitions, events, and institutional initiatives.As Communications Intern, you will support the execution of high-impact public relations and communications campaigns tied to ROM’s diverse exhibitions, summer programming and initiatives, curatorial research and expertise, and visitor outreach. This is an exciting opportunity to gain hands-on experience in a fast-paced communications environment, while working at the intersection of art, culture, and nature in a thriving cultural and civic hub in the heart of the city.HOW YOU WILL MAKE AN IMPACT

  • Write, edit, and proofread compelling materials for public-facing communications – including media releases & advisories, briefs & background documents, website & promotional materials.
  • Assist with the coordination of promotional campaigns that support ROM’s summer offerings, strategic initiatives, and audience engagement.
  • Support communications related to major projects (such as the transformational OpenROM project & other institutional initiatives), including messaging, content development, and publicity.
  • Assist Communications staff with onsite media visits, filming, photo shoots & other related events.
  • Help develop and maintain project trackers, media lists, and internal databases to support individual campaigns and overall department operations.
  • Monitor and report on media coverage and other key performance indicators.
  • Assist with promotion of events and programming, such as ROM After Dark, live Museum performances and talks, and other activations.
  • Support ROM’s social media team through expanding influencer outreach, community management, image database maintenance, and content development initiatives.
  • Actively contribute ideas to the Communications working groups that help amplify ROM’s exhibitions, programming, and experiences.
  • Perform other related duties as assigned to support the Communications team.

WHAT YOU BRING

  • Currently enrolled in or recently graduated from a post-secondary program in Communications, Journalism, Public Relations, Media Studies, Arts Management, or a related field.
  • Demonstrated interest in communications, media relations, and public engagement.
  • Excellent written and verbal communication skills, with strong attention to detail.
  • Strong organizational skills with the ability to manage multiple deadlines and projects.
  • Familiarity with media monitoring and content creation tools is an asset.
  • A collaborative and adaptable mindset, with a passion for storytelling and audience connection.
  • Knowledge of or interest in museums, the arts & natural history, and Toronto’s cultural landscape is a plus.

SALARY & TERMS OF EMPLOYMENT

  • START DATE: June 2025
  • OPEN DATE: May 9, 2025
  • CLOSE DATE: May 16, 2025
  • STATUS: Full-time, Contract
  • EMPLOYEE GROUP: Non-union
  • SALARY: $17.20/hour
  • SCHEDULE: Monday-Friday, 35 hours weekly (June through September)
  • LOCATION: Toronto, ON (hybrid)

APPLICATION INSTRUCTIONSPlease prepare and submit the following documents in a single PDF file:1. Cover Letter (1 page): Outline your interest in the internship, the relevance of your field of study, and how your skills align with the posting and ROM’s mission.2. Resume: Provide a resume detailing educational and work background (feel free to also include volunteer and extracurricular experience).3. References: Include the names and contact information of two references who can speak to your academic qualifications and related experience. References will only be contacted if you are selected for the position.Submission Deadline: May 23, 2025Submission Format: Combine all documents into a single PDF file and submit via the electronic application link. For assistance or inquiries regarding the application process, contact careers@rom.on.ca.WHAT TO EXPECT IN OUR INTERVIEW PROCESS1. Initial conversation: A 30-minute virtual meeting with a ROM recruiter to discuss your interest in the role and the Museum.2. First interview: A 1-hour virtual interview with members of the Communications team, including a discussion of your writing experience, project coordination skills, and interest in the arts and culture sector.3. Second interview (if applicable): May include a brief writing assignment or task relevant to ROM’s summer communications work.**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**WHY PEOPLE CHOOSE ROM

  • Creative energy: Support engaging communications projects at one of Canada’s most iconic cultural institutions.
  • Skill-building: Gain practical experience in strategic communications, writing, editing, and media tracking.
  • Team culture: Be part of a collaborative, fast-paced team that values curiosity, creativity, and engaging storytelling.
  • Meaningful impact: Contribute to strategic projects that help shape a more accessible and inclusive museum experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITYAt ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas.We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.If you are passionate about storytelling, arts and culture, and want to develop your skills while making a real impact—we encourage you to apply.#LI-OnsitePowered by JazzHR