Scotiabank – Endpoint Systems Support Analyst, Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 21 Mar 2025 23:47:23 GMT

Job description: Requisition ID: 216566Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The IT Endpoint Systems Support is responsible for the implementation, administration and support of Tangerine’s Endpoint Desktop, Laptop, Apple Mac, VDI, Mobile and Executive Support environment. This includes providing second level onsite and remote access support for all Endpoint Desktop, Laptop, VM and Apple Mac, Mobile hardware/software at all Tangerine sites. The Endpoint Systems Support Analyst will assist in analyzing, filtering and resolving all incidents/requests that may arise during operating hours related to Desktops, Laptops, Virtual Machines (VMs), Virtual Desktop Infrastructure (VDI), Mac, Mobile, network printer support and server applications support. The Endpoint Systems Support Analyst will be involved in compliance related controls, software updates, monthly security patches, audit controls, support and maintain Business Continuity Plan (BCP). The Endpoint Systems Support Analyst will combine technical knowledge, strong analytical skills and hands-on working experience in the workstation environment and help to maintaining a highly secure, reliable, optimized and well managed IT operating environment.Is this role right for you? In this role you will:

  • Build and implementation of Windows, MAC, Mobile Endpoint hardware and perform software
  • installation, configuration and maintenance of Tangerine Desktops, Laptops, VMs, VDIs, Mobile and network printers which includes any software rollouts, upgrades, patches and/or service packs
  • Responsible for Microsoft Windows and Apple Mac Endpoint Image management, Build and Deployment using Microsoft Endpoint Configuration Manager and JAMF to all Tangerine End-users
  • Using ServiceNow software to provide timely responses to queries, analysis and resolution of problems, and escalation of issues to the appropriate business units and support staff
  • Monitoring and assessing business needs against Endpoint security concerns and work with the
  • Cyber Security team to manage the overall security of the Endpoint application and infrastructure
  • Monitor and manage all Endpoint vulnerabilities for Client OS, Application and Hardware
  • environment by applying critical security and application updates in a timely manner
  • Setup any new hires; ensure voice/data ports are available and enabled; required Desktops, Laptops, Mobile, VMs and/or VDIs equipment is available and configured
  • Provide second level support for hardware and software on all Tangerine Desktops, Laptops, VMs, VDIs, Mac, Mobile and network printer support
  • Infrastructure support within Microsoft Windows, Mac, VMware Endpoint environment by Microsoft Endpoint Configuration Manager, JAMF and internal developed tools
  • Responsible for VMWare VDI Endpoint Image management which is used by the entire contact center to support Tangerine customer interactions
  • Provide Executive Support for Tangerine Senior Executive team
  • Procurement, administration, and support of Cellular services mobile devices such as iPhones, iPads, Androids.
  • Procurement, administration, and support of all Windows and Mac Endpoint Applications
  • Work with the IT teams to coordinate Desktop Application updates and roll-outs using Microsoft
  • Endpoint Configuration Manager/JAMF for different business departments
  • Identifies trends in specific support areas and work with the stake-holders to address them
  • Deliver Endpoint technical solutions as per specified plans, deliverables, costs and timelines
  • Identify and implement process improvements that will increase productivity and drive consistency in how support provides to End-users
  • Participate in the evaluation, testing, recommendation and installation of new hardware and software within the company
  • Work with outside vendors and suppliers to investigate new technologies and develop cost optimized solutions
  • Assess vendors and develop test strategies for new hardware and software, maintaining compliance where appropriate
  • Assist with the administration, maintenance, optimization, operating system patch management and technical support of the production and development environments
  • Maintain accurate desktop hardware and software inventories using the software application utilities provided
  • Working with other business units perform all internal moves (PC & Voice) for all departments within Tangerine
  • Assist in the coordination and physical replacement of EOL hardware workstation equipment.
  • Locate and replace hardware & Software as per Tangerine hardware refresh cycle
  • Maintain all Application Support documentation and drawings for the various Tangerine sites
  • Be familiar and follow all Tangerine Security Policies and Baselines

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • Degree/Diploma in Computer Science or related subject
  • 3+ years of hands-on experience in workstations, help desk and customer support role
  • Hands-on experience in Endpoint support Role, including Microsoft Windows 10, Apple
  • Mac, Microsoft Office 2016, Office 365 environment, Microsoft Exchange/Outlook/O365 and VDI Desktop Environment
  • In-depth knowledge of Microsoft Windows OS, Microsoft Endpoint Configuration
  • Manager, JAMF, VMware, Microsoft Office environments including administration, troubleshooting, upgrade, patch and fixes
  • Microsoft OS environments including administration, virtualization, troubleshooting, upgrade, security patch and fix
  • MAC OS/iOS support
  • Hardware knowledge of laptop, desktop, thin client and printer; iMac and MacBook will be an asset
  • Excellent knowledge of Windows OS (10,11), Microsoft Office (2016, O365) environment and Virtual Desktop Environment (VMs), MAC, iOS
  • Knowledge of Microsoft Endpoint Configuration Manager, JAMF, Active Directory and Domain environment
  • Basic knowledge of DNS, networking, routing, VPN, firewall and system security
  • Demonstrated excellence in troubleshooting process, document and follow procedures
  • Able to share and communicate technical and procedural information among team members
  • Logical thinker, step oriented problem solving
  • Good verbal and written communications, including presentation skills
  • Detailed-oriented and be able to effectively prioritize his/her efforts, follow-up to ensure all aspects of the engagement are addressed, and escalate issues appropriately
  • Proactive and results-oriented with good time management skills and the ability to work well under pressure and focus on multiple projects concurrently
  • Strong team player who is confident and challenged in a fast-paced environment supporting a wide range of technologies

What’s in it for you?Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.Accessibility and Workplace Accommodations – We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.Upskilling through online courses, cross-functional development opportunities, and tuition assistance.Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!Working location condition: Fully On-Site#LI-OnsiteLocation(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

City of Thunder Bay – Personal Support Worker – Part-Time – Pioneer Ridge – Thunder Bay, ON

Company: City of Thunder Bay

Location: Thunder Bay, ON

Expected salary:

Job date: Sat, 22 Mar 2025 02:04:46 GMT

Job description: Job Description:The Corporation of the City of Thunder Bayhas a rewarding opportunity for aPersonal Support Worker!Work Location: Thunder BayThunder Bay is the largest community on Lake Superior. With a census metropolitan area population of 123,258 (Census 2021), it is the most populous municipality in Northwestern Ontario. Deeply rooted with European and Indigenous cultures, Thunder Bay is the sixth most culturally diverse community of its size in North America. The Community values a high quality of life and promotes a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighborhoods that are accessible to all.Thunder Bay is a vibrant community and is the region’s commercial, administrative, and medical hub. From trees to transportation to the new frontier for research, health and life sciences, the community stands for hard work and innovation. The City by the Bay is home to 38 elementary schools, three middle schools, eight secondary schools, two private schools, an adult education facility, a post-secondary college and a university institution that provides a medical school and a law school.As a four-season outdoor paradise Thunder Bay is the sunniest city in eastern Canada with an average of 2121 hours of bright sunshine each year. It is also one of the most dynamic “Cultural Capitals of Canada”. Residents and visitors of Thunder Bay enjoy the harmony of a city rich in wide-open green spaces, parks and wilderness – and a major centre for visual and performing arts, and culture.If you truly enjoy the advantages of work life balance that a smaller city provides in a large organizational setting, then come join us!If you already live here, we can’t wait for you to join our team!The OpportunityAs a Personal Support Worker, participates as a member of a multidisciplinary care team in the provision of care for the residents.This role reports to the Clinical Manager with the following accountabilities:

  • Provides basic nursing care based on each resident’s developed care plan and within the framework of an established nursing program.
  • Encourages and supports resident participation in activities of daily living.
  • Provides input into the development and maintenance of resident care plans and participates in resident care conferences.
  • Reports changes in residents’ physical and mental condition to the Registered Nurse and documents as per policy.
  • Participates in maintaining a safe environment for residents and staff, demonstrating an appropriate response to emergencies and safety procedures.

Ideal Candidate

  • Successful completion of a recognized personal support worker or developmental services worker program; or
  • Enrolled at a college or university in the registered practical nursing or registered nursing program.
  • A genuine interest and understanding of the needs of the elderly is necessary.
  • Certification in CPR
  • Competent within the meaning of the Occupational Health and Safety Act

For a detailed job description clickNew Personal Support Worker – Recruitment Incentive ($10,000)The City is an approved employer for this temporary recruitment initiative that offers new eligible personal support workers (PSWs) a $10,000 incentive in return for a twelve-month commitment to work in a long-term home or for a home and community care employer in Ontario. To learn more please visit:Rural, Remote and Northern Relocation Support ($10,000 Incentive Program)The City is an approved employer for this temporary recruitment initiative that that offers new eligible personal support workers with an additional $10,000 to support relocation costs for those recent PSW graduates committing to work in a long-term care home or with a home and community care employer in a rural, remote, or northern area for 12 months. To learn more please visit:Rural, Remote and Northern Community ($10,000 Incentive)The City is an approved employer for this temporary recruitment initiative that offers newly hired personal support workers with a $10,000 incentive for committing to work in a long-term care home in Northern Ontario for 12 months. To learn more please visit:Personal Support Workers Permanent Compensation Enhancement ProgramThe successful candidate will be entitled to an additional $3.00 hourly as legislated through the Personal Support Workers Permanent Compensation Enhancement Program by the Provincial Government.Why Pioneer Ridge?Comprised of 200+ staff, who are highly skilled and trained, Pioneer Ridge provides 150 Long Term Care beds and is a place for residents to live well. Residents are treated equally in a setting of compassion and care, through quality nursing care, life enrichment programs, balanced nutrition, and social and spiritual opportunities.Since 2018, Pioneer Ridge is a recognized Best Practice Spotlight Organization with the Registered Nurses’ Association of Ontario; and has also been accredited by the Canadian Council on Health Services, which is a testament to the quality of care and services that are provided to residents.Why Work for the City of Thunder Bay (CTB)?When you work for the City of Thunder Bay, you are part of our team, and here you can:

  • Experience your importance,
  • Unleash your potential,
  • Know your work matters,
  • Embrace diversity,
  • Make a difference,
  • Join a dedicated team, and
  • Build community.

Learn more about the top reasons to work at the CTB:Great Tangible BenefitsAs an employee with the Corporation, you will be in receipt of the following amazing benefits:

  • Great competitive salary
  • Fantastic matching pension plan (optional)
  • Supportive employee family assistance program (EFAP)
  • Excellent employee wellness program
  • Great corporate training & leadership development
  • Fun place to work – Staff appreciation events, nursing day recognition, BBQs, luncheons etc
  • Stable and team work environment – having other professional & experienced staff to work with regularly
  • Providing meaningful work

Beautiful Thunder BayLearn why Thunder Bay is such great place to live and work:General Information:As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

  • Photos
  • Any certificates that have photo identification
  • Driver’s licences
  • Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866

Scotiabank – Endpoint Systems Support Analyst, Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sat, 22 Mar 2025 03:58:52 GMT

Job description: Requisition ID: 216566Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The IT Endpoint Systems Support is responsible for the implementation, administration and support of Tangerine’s Endpoint Desktop, Laptop, Apple Mac, VDI, Mobile and Executive Support environment. This includes providing second level onsite and remote access support for all Endpoint Desktop, Laptop, VM and Apple Mac, Mobile hardware/software at all Tangerine sites. The Endpoint Systems Support Analyst will assist in analyzing, filtering and resolving all incidents/requests that may arise during operating hours related to Desktops, Laptops, Virtual Machines (VMs), Virtual Desktop Infrastructure (VDI), Mac, Mobile, network printer support and server applications support. The Endpoint Systems Support Analyst will be involved in compliance related controls, software updates, monthly security patches, audit controls, support and maintain Business Continuity Plan (BCP). The Endpoint Systems Support Analyst will combine technical knowledge, strong analytical skills and hands-on working experience in the workstation environment and help to maintaining a highly secure, reliable, optimized and well managed IT operating environment.Is this role right for you? In this role you will:

  • Build and implementation of Windows, MAC, Mobile Endpoint hardware and perform software
  • installation, configuration and maintenance of Tangerine Desktops, Laptops, VMs, VDIs, Mobile and network printers which includes any software rollouts, upgrades, patches and/or service packs
  • Responsible for Microsoft Windows and Apple Mac Endpoint Image management, Build and Deployment using Microsoft Endpoint Configuration Manager and JAMF to all Tangerine End-users
  • Using ServiceNow software to provide timely responses to queries, analysis and resolution of problems, and escalation of issues to the appropriate business units and support staff
  • Monitoring and assessing business needs against Endpoint security concerns and work with the
  • Cyber Security team to manage the overall security of the Endpoint application and infrastructure
  • Monitor and manage all Endpoint vulnerabilities for Client OS, Application and Hardware
  • environment by applying critical security and application updates in a timely manner
  • Setup any new hires; ensure voice/data ports are available and enabled; required Desktops, Laptops, Mobile, VMs and/or VDIs equipment is available and configured
  • Provide second level support for hardware and software on all Tangerine Desktops, Laptops, VMs, VDIs, Mac, Mobile and network printer support
  • Infrastructure support within Microsoft Windows, Mac, VMware Endpoint environment by Microsoft Endpoint Configuration Manager, JAMF and internal developed tools
  • Responsible for VMWare VDI Endpoint Image management which is used by the entire contact center to support Tangerine customer interactions
  • Provide Executive Support for Tangerine Senior Executive team
  • Procurement, administration, and support of Cellular services mobile devices such as iPhones, iPads, Androids.
  • Procurement, administration, and support of all Windows and Mac Endpoint Applications
  • Work with the IT teams to coordinate Desktop Application updates and roll-outs using Microsoft
  • Endpoint Configuration Manager/JAMF for different business departments
  • Identifies trends in specific support areas and work with the stake-holders to address them
  • Deliver Endpoint technical solutions as per specified plans, deliverables, costs and timelines
  • Identify and implement process improvements that will increase productivity and drive consistency in how support provides to End-users
  • Participate in the evaluation, testing, recommendation and installation of new hardware and software within the company
  • Work with outside vendors and suppliers to investigate new technologies and develop cost optimized solutions
  • Assess vendors and develop test strategies for new hardware and software, maintaining compliance where appropriate
  • Assist with the administration, maintenance, optimization, operating system patch management and technical support of the production and development environments
  • Maintain accurate desktop hardware and software inventories using the software application utilities provided
  • Working with other business units perform all internal moves (PC & Voice) for all departments within Tangerine
  • Assist in the coordination and physical replacement of EOL hardware workstation equipment.
  • Locate and replace hardware & Software as per Tangerine hardware refresh cycle
  • Maintain all Application Support documentation and drawings for the various Tangerine sites
  • Be familiar and follow all Tangerine Security Policies and Baselines

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • Degree/Diploma in Computer Science or related subject
  • 3+ years of hands-on experience in workstations, help desk and customer support role
  • Hands-on experience in Endpoint support Role, including Microsoft Windows 10, Apple
  • Mac, Microsoft Office 2016, Office 365 environment, Microsoft Exchange/Outlook/O365 and VDI Desktop Environment
  • In-depth knowledge of Microsoft Windows OS, Microsoft Endpoint Configuration
  • Manager, JAMF, VMware, Microsoft Office environments including administration, troubleshooting, upgrade, patch and fixes
  • Microsoft OS environments including administration, virtualization, troubleshooting, upgrade, security patch and fix
  • MAC OS/iOS support
  • Hardware knowledge of laptop, desktop, thin client and printer; iMac and MacBook will be an asset
  • Excellent knowledge of Windows OS (10,11), Microsoft Office (2016, O365) environment and Virtual Desktop Environment (VMs), MAC, iOS
  • Knowledge of Microsoft Endpoint Configuration Manager, JAMF, Active Directory and Domain environment
  • Basic knowledge of DNS, networking, routing, VPN, firewall and system security
  • Demonstrated excellence in troubleshooting process, document and follow procedures
  • Able to share and communicate technical and procedural information among team members
  • Logical thinker, step oriented problem solving
  • Good verbal and written communications, including presentation skills
  • Detailed-oriented and be able to effectively prioritize his/her efforts, follow-up to ensure all aspects of the engagement are addressed, and escalate issues appropriately
  • Proactive and results-oriented with good time management skills and the ability to work well under pressure and focus on multiple projects concurrently
  • Strong team player who is confident and challenged in a fast-paced environment supporting a wide range of technologies

What’s in it for you?Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.Accessibility and Workplace Accommodations – We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.Upskilling through online courses, cross-functional development opportunities, and tuition assistance.Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!Working location condition: Fully On-Site#LI-OnsiteLocation(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

LifeWorks – Client Support Business Analyst, DB Pension – Toronto, ON

Company: LifeWorks

Location: Toronto, ON

Expected salary:

Job date: Sat, 22 Mar 2025 04:14:30 GMT

Job description: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join our team and what we’ll accomplish togetherThe client support Business Analyst will be responsible for the delivery of services to our clients.
This role combines technical expertise with business administration to deliver effective solutions while ensuring quality throughout the development lifecycle.
This role is 100% remote.What you’ll doEstablish and maintain excellent client relationship & satisfaction;Clear knowledge of our Solution and can effectively support the teamProvide expertise in particular functional areas of our Solution including integration with other components in the solutionMonitor and track all client requests to ensure work is appropriately assigned to various internal teams ensuring clear ownership and accountability, and is completed in a timely manner with quality;Attend and prepare regular status meetings with the clientWorks directly with the internal team to resolve incidents, prepare client requirement documentation, understand changes in upcoming releases, and provide client supportWhere appropriate peer review responses from team membersPerform regular follow-ups with the different support teams involved in root cause analysis and functional support to make sure the service level agreements are respectedParticipate in the analysis of requests for changes to our solution or internal processes including updates to requirement documentationOrganize and manage change order project deliverables as may be required to deliver “Out of Scope” work, including preparation of requirement documentation, demo/walkthrough, configuration, review of complex test scenarios and testing results, to client where applicableCollaborate with the Support Team Manager and Client Manager to ensure client requests are appropriately staffed and that client user are effectively using our integrated solutionWhat you bringHave a college education in a field deemed relevant;Have a minimum of 3 years of experience in Defined Benefit Pension AdministrationAdvanced skills with ExcelBe able to understand business needs and identify the best way to respond to itDetailed oriented and able to assess situations logicallyAble to understand client issues and provide guidance on next stepsAble to manage client priorities and expectationsBe able to manage priorities and meet deadlines in a changing environmentExcellent communication skills (oral or written) with external clients and internal team members at all levelsKnowledge of the area of pension or benefits administration and / or quality assurance experience will be considered an assetBe available for occasional travelA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Security Compass – Senior Technical Support Engineer – Toronto, ON

Company: Security Compass

Location: Toronto, ON

Expected salary: $120000 – 130000 per year

Job date: Sat, 22 Mar 2025 08:03:08 GMT

Job description: We at Security Compass are on a mission to create a world where we can trust technology by enabling organizations to shift left and build secure applications by design. Our flagship product, SD Elements, helps organizations to reduce cyber risks by taking an automated, developer-centric approach to threat modeling, secure development, and compliance. This, combined with our industry-leading e-Learning offerings, allows us to support our customers in accelerating software time-to-market without sacrificing security.As Senior Technical Support Engineer, you’ll be reporting to the Director, Technical Support in our SD Elements Business Unit. We are looking for someone with previous technical support experience that has the organizational skills to address uniquely different and mostly higher tiered support challenges with our SaaS product offering and container based environments. The role has potential to advance into DevOps and/or Development roles and you will be working closely with these teams.While our ideal candidate would be located in the Greater Toronto Area, we are open to candidates across Canada. We are a remote-first company with a head-office in Toronto. We don’t mandate team members to come in on a particular schedule, however if you are local, we encourage team members to come into the office to foster connection with their colleagues on a schedule that works for them personally.What you’ll do

  • You will be the primary SME for customers (SaaS and On-Prem) with a deep understanding of security compass applications
  • Become well versed with the application support paradigm and get yourself involved with focusing on helping customers resolve application issues
  • Work with cloud and container technologies, specifically Kubernetes
  • Manage, troubleshoot and resolve tier 1, tier 2, and tier 3 level issues
  • Pick up Salesforce cases and respond back to our customers ensuring SLAs are met
  • Set up and coordinate troubleshooting calls with clients and walk them through the process while building strong relationships with our customers and internal teams.

What you’ll need to succeed

  • 3+ years of experience with Linux system administration and Linux command line
  • 3+ years of working experience with container frameworks such as Docker & Kubernetes and cloud paradigm (AWS or Azure or Google or Private)
  • CKA certification is a huge asset or relevant experience in Kubernetes
  • Capability to understand complex software and scripts and the mechanisms behind them
  • Understanding of Docker, Django, REST API, JSON
  • Strong experience with scripting [Bash/Shell, Python, and/or Ruby] (read and write)
  • Understanding of the IT environment and basics of IT Security

Why Security Compass?

  • Meaningful Work. We contribute towards making technology in the world more secure and our vision is one of a world where we can trust technology.
  • Trust. It’s important to us that you trust those you work with and are empowered to be yourself. To build this trust and transparency, we encourage open, respectful communication.
  • Innovation. We encourage you to explore ideas and test new theories, both in your work and in your individual career development plan.
  • Growth. We make your growth and learning a priority by allocating all our employees with a dedicated learning & growth budget. We give our team members tools and support to be the drivers of their careers and encourage knowledge sharing.
  • Life-Work Integration. We create an environment where you can integrate your work with life in a way that makes sense for you with our hybrid or remote working model, flexible work hours, and unlimited vacation!
  • Fun. We could not have good culture without good fun, and we don’t underestimate its importance. Our casual atmosphere promotes camaraderie, fun and helps bring people together.
  • Embracing Diversity, Inclusion and Equity. We speak up for inclusion and celebrate diversity in thought. Our goal is to create a safe, equitable workplace where everyone feels like they belong.

What does the interview process look like?

  • Phone Interview – You’ll start with a 20-minute phone screen with someone from our Recruitment team to learn more about your background and goals for your next role.
  • Technical Interview (1 hour)
  • Practical Scenario
  • Hiring Manager Interview (1 hour)
  • Culture-Add Interview – 30-minute virtual meeting with either our Chief People & Culture Officer or CEO to learn how your values align with our CCOAR values of Customer Focus, Collaboration, Ownership, Authenticity and Respect.

Click to start imagining your future at Security Compass!Security Compass is an equal opportunity employer. We are committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require any accommodation, please inform hr@securitycompass.com so that an inclusive and barrier free process can be provided for candidates taking part in all aspects of the hiring process. All information provided will be addressed confidentially.The listed salary range reflects base pay and may vary based on the candidate’s qualifications, experience, and skill level. Final compensation will be determined after evaluating each applicant’s unique background and skills for the role.GTA pay range$120,000—$130,000 CAD

City of Thunder Bay – Personal Support Worker – Casual – Pioneer Ridge – Thunder Bay, ON

Company: City of Thunder Bay

Location: Thunder Bay, ON

Expected salary:

Job date: Sat, 22 Mar 2025 07:23:39 GMT

Job description: Job Description:The Corporation of the City of Thunder Bayhas a rewarding opportunity for aPersonal Support Worker!Work Location: Thunder BayThunder Bay is the largest community on Lake Superior. With a census metropolitan area population of 123,258 (Census 2021), it is the most populous municipality in Northwestern Ontario. Deeply rooted with European and Indigenous cultures, Thunder Bay is the sixth most culturally diverse community of its size in North America. The Community values a high quality of life and promotes a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighborhoods that are accessible to all.Thunder Bay is a vibrant community and is the region’s commercial, administrative, and medical hub. From trees to transportation to the new frontier for research, health and life sciences, the community stands for hard work and innovation. The City by the Bay is home to 38 elementary schools, three middle schools, eight secondary schools, two private schools, an adult education facility, a post-secondary college and a university institution that provides a medical school and a law school.As a four-season outdoor paradise Thunder Bay is the sunniest city in eastern Canada with an average of 2121 hours of bright sunshine each year. It is also one of the most dynamic “Cultural Capitals of Canada”. Residents and visitors of Thunder Bay enjoy the harmony of a city rich in wide-open green spaces, parks and wilderness – and a major centre for visual and performing arts, and culture.If you truly enjoy the advantages of work life balance that a smaller city provides in a large organizational setting, then come join us!If you already live here, we can’t wait for you to join our team!The OpportunityAs a Personal Support Worker, participates as a member of a multidisciplinary care team in the provision of care for the residents.This role reports to the Clinical Manager with the following accountabilities:

  • Provides basic nursing care based on each resident’s developed care plan and within the framework of an established nursing program.
  • Encourages and supports resident participation in activities of daily living.
  • Provides input into the development and maintenance of resident care plans and participates in resident care conferences.
  • Reports changes in residents’ physical and mental condition to the Registered Nurse and documents as per policy.
  • Participates in maintaining a safe environment for residents and staff, demonstrating an appropriate response to emergencies and safety procedures.

Ideal Candidate

  • Successful completion of a recognized personal support worker or developmental services worker program; or
  • Enrolled at a college or university in the registered practical nursing or registered nursing program.
  • A genuine interest and understanding of the needs of the elderly is necessary.
  • Certification in CPR
  • Competent within the meaning of the Occupational Health and Safety Act

For a detailed job description clickNew Personal Support Worker – Recruitment Incentive ($10,000)The City is an approved employer for this temporary recruitment initiative that offers new eligible personal support workers (PSWs) a $10,000 incentive in return for a twelve-month commitment to work in a long-term home or for a home and community care employer in Ontario. To learn more please visit:Rural, Remote and Northern Relocation Support ($10,000 Incentive Program)The City is an approved employer for this temporary recruitment initiative that that offers new eligible personal support workers with an additional $10,000 to support relocation costs for those recent PSW graduates committing to work in a long-term care home or with a home and community care employer in a rural, remote, or northern area for 12 months. To learn more please visit:Rural, Remote and Northern Community ($10,000 Incentive)The City is an approved employer for this temporary recruitment initiative that offers newly hired personal support workers with a $10,000 incentive for committing to work in a long-term care home in Northern Ontario for 12 months. To learn more please visit:Personal Support Workers Permanent Compensation Enhancement ProgramThe successful candidate will be entitled to an additional $3.00 hourly as legislated through the Personal Support Workers Permanent Compensation Enhancement Program by the Provincial Government.Why Pioneer Ridge?Comprised of 200+ staff, who are highly skilled and trained, Pioneer Ridge provides 150 Long Term Care beds and is a place for residents to live well. Residents are treated equally in a setting of compassion and care, through quality nursing care, life enrichment programs, balanced nutrition, and social and spiritual opportunities.Since 2018, Pioneer Ridge is a recognized Best Practice Spotlight Organization with the Registered Nurses’ Association of Ontario; and has also been accredited by the Canadian Council on Health Services, which is a testament to the quality of care and services that are provided to residents.Why Work for the City of Thunder Bay (CTB)?When you work for the City of Thunder Bay, you are part of our team, and here you can:

  • Experience your importance,
  • Unleash your potential,
  • Know your work matters,
  • Embrace diversity,
  • Make a difference,
  • Join a dedicated team, and
  • Build community.

Learn more about the top reasons to work at the CTB:Great Tangible BenefitsAs an employee with the Corporation, you will be in receipt of the following amazing benefits:

  • Great competitive salary
  • Fantastic matching pension plan (optional)
  • Paid vacation
  • Awesome commitment incentive (as indicated above)
  • Supportive employee family assistance program (EFAP)
  • Excellent employee wellness program
  • Fun place to work – staff appreciation events, recognition days, BBQs, luncheons etc.
  • Great team-work environment – have other professional & experienced staff to work with regularly
  • Amazing, dedicated team who are very focused on providing exceptional resident care
  • Opportunity to provide meaningful work
  • Great corporate training & leadership development

Beautiful Thunder BayLearn why Thunder Bay is such great place to live and work:General Information:As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

  • Photos
  • Any certificates that have photo identification
  • Driver’s licences
  • Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866

BDO – Technical Support Analyst – Toronto, ON

Company: BDO

Location: Toronto, ON

Expected salary:

Job date: Sat, 22 Mar 2025 06:42:43 GMT

Job description: Putting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.Your OpportunityOur Toronto office is looking for a Technical Support Analyst, to join the IT team and own the following responsibilities.Work as part of the End User Services team, providing a range of IT support services to internal customers within the Toronto area and across Canada.Set up desktops and laptops with Firm provided image, and configure the user profile which includes the installation of appropriate software, peripherals, etc.Provide support for hardware (laptops, printers, scanners), software (MS Office 365 and internal applications), etc.Deliver in-person, service desk queue, and remote desktop support to customers.Maintain supported computer inventory of hardware in the Asset Management Database.Utilize effective communication and listening skills with customers and colleagues to troubleshoot technology issues.Ability to prioritize tasks, and work in a fast-paced customer service environment.Understanding of networks and servers, previous exposure to a Windows network environment.Participate in IT projects when needed.Knowledge of iPhone, and Android devices.Position requires the ability to perform light to moderate lifting up to 50lbs.How do we define success for your role?You demonstrate BDO’s core values through all aspect of your work: Integrity, Respect and Collaboration.You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high-quality work.You identify, recommend, and are focused on effective service delivery to your clients.You share in an inclusive and engaging work environment that develops, retains & attracts talent.You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.You grow your expertise through learning and professional development.Your experience and education:You have experience supporting customers in a call centre.You have a minimum 2-3 years of experience in a similar end user services support role.You have certifications such as A+, MCP, MCDST.You have hands-on involvement managing user accounts within Active Directory.You have working knowledge of service management ticketing systems.You have troubleshooting, problem solving and analytical skills.You have strong working knowledge of the MS Office suite, including Outlook, Windows 10 and 11, and Office365.You have familiarity with Microsoft Teams platform.You have exposure to imaging software, and software deployment systems.You can learn new technology quickly with minimal supervision.Some travel to regional offices within the Greater Toronto area is required.Why BDO?Our people-first approach to talent has earned us a spot among . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.Our firm is committed to providing an environment where you can be successful in the following ways:We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, .Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our .

Teck Resources – Desktop Support Technician (Contract) – Toronto, ON

Company: Teck Resources

Location: Toronto, ON

Expected salary:

Job date: Sat, 22 Mar 2025 23:54:42 GMT

Job description: Closing Date: Monday, April 21, 2025Teck is a leading Canadian resource company focused on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love.Teck’s two regional business units, North America and Latin America, oversee Teck’s assets through all phases of safe, sustainable development, operation and closure. The business units are supported by enterprise-wide functions that set strategic direction, establish standards and provide governance, as well as supporting the business through shared services, centers of excellence and business partnering.Desktop Support (Site Support) at Teckis a Tier 2 end user support position, with aspects of both higher and lower responsibility and technical-aptitude work included occasionally as well. The Desktop Support role is a predominantly in-person support role and the successful candidate will remain in-person and in-office 80-100% of the week.Reporting to the Acting Lead End User Support, the Desktop Support Technician is responsible for the onboarding, refreshing and replacing machines, incident resolution, and general ticket and request management. As the second support person in Toronto, this outstanding candidate must be able to work independently and apply a variety of resources! All tasks are assigned and tracked through ServiceNow, making prior experience with this tool is advantageous. Additionally, maintaining request, incident, and asset management records is entailed, along with updating internal team documentation and externally facing knowledgebase articles as needed.The ideal candidate is a versatile professional, ideally with a background in customer service and a solid focus on technology. Experience in retail sales or the service industry is beneficial for developing the client-first attitude we value. However, a robust technical capability is also essential. Teck’s Toronto office serves as the Sales and Marketing hub, so the Desktop Support Technician will support a diverse clientele, including executive visitors from the head office. This role will also provide remote support for the Vancouver head office. Experience in providing executive support within an enterprise environment is highly desirable.Responsibilities

  • Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
  • Liaise with multiple teams, groups, and areas of the business daily to complete tasks, incidents, and other project work
  • Work with hardware and software vendors to verify timely product delivery, ensuring that new equipment is installed and ready to operate on schedule
  • Maintain important records efficiently and accurately, including service tickets, request history, asset records, and internal and external documentation
  • Provide input to the continued growth of the team while helping to implement documentation, policies, and procedures. This includes thinking creatively on how to improve processes
  • Review and maintain stock levels to an adequate degree, ensuring availability without over-expenditure
  • Analyze and make recommendations regarding hardware and software standardization when possible

QualificationsMinimum

  • A technical certificate, diploma, or 2 years of directly related Tier 2 experience. 4+ years of experience alongside a BA or BSC degree or equivalent experience is an asset
  • Excellent and extensive technical troubleshooting skills
  • Phenomenal organizational, written, verbal, and interpersonal communication skills are a necessity
  • Proficiency in English at a native or near-native level is required
  • Able to perform multiple tasks simultaneously, including handling interruptions, and returning to and completing tasks in a timely manner
  • Confidence in troubleshooting Tier 2 (and some Tier 3) issues in Windows, including application specific errors, and issues that arise in a complex SCCM/AD/Azure multi/hybrid-DC environment
  • Detailed understanding and history supporting Windows 10/11, O365 CTR, and O365 Online
  • Experience working in an organization oriented by process
  • Some experience with print servers and Papercut
  • Possesses positive, professional interpersonal skills
  • Ability to easily adapt to, and learn, new technologies
  • Some experience in a customer-facing role such as retail, hospitality, or other service-based role, even early in career

Desired

  • Experience working in an ITIL V3 framework is a plus
  • Advanced familiarity with tools such as Service Now, Azure Online, TeamViewer, SCCM, Active Directory (and Entra AD) is an asset
  • Recent exposure working in a large (5000+) person organization
  • Spanish speaking skills are an asset
  • Working with, solving, and configuring WDS/SCCM imaging workflows
  • Experience with PowerShell scripting and other methods of software automation
  • Experience supporting multi-function Xerox printers, notably Alta Link models and print servers
  • Papercut Administration and support
  • Experience with a purchasing/requisitioning system
  • Recent history supporting Apple in the Enterprise, applying JAMF and Intune
  • Additionally preferred qualifications may include professional certifications from entities such as BCIT or HDI (Desktop Support Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified IT Professional or Microsoft Certified Systems Administrator)

Why Join Us?At Teck, we offer more than just a job – we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.As a contractor, you’ll add your expertise and work alongside experienced professionals on projects that challenge and inspire. We’re dedicated to fostering your growth through coaching, training, and a commitment to safety. Your contributions will make a difference, not just in your career, but in our ongoing success. Teck offers a wide array of permanent career opportunities and your role as a contractor can be a stepping stone to exploring different positions within our organization. We’re committed to helping you chart a dynamic and rewarding career path.The actual wage rate offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.At Teck, we value diversity. Our teams work collaboratively and respect each person’s unique perspective and contribution.Teck is one of Canada’s leading mining companies, focused on providing products that are essential to building a better quality of life for people around the globe. Our commitment to our people is why Teck has been named one of Canada’s Top 100 Employers for seven consecutive years, listed as one of Canada’s Top Employers for Young People and named to the 2024 Bloomberg Gender-Equality Index. The pursuit of sustainability guides Teck’s approach to business and we are proud to be recognized as one of the 2024 Global 100 Most Sustainable Corporations by Corporate Knights. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.Learn more about Teck at www.teck.com or follow @TeckResources.We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

Office Support Specialist – Westgate Resorts – Orlando, FL

Company: Westgate Resorts

Location: Orlando, FL

Expected salary:

Job date: Wed, 19 Mar 2025 23:08:06 GMT

Job description: As a member of our dynamic Marketing team, you will play a crucial role in promoting and selling our vacation options to customers. Your responsibilities will include developing and implementing marketing strategies, creating promotional materials, analyzing market trends, and collaborating with other team members to drive sales and increase brand awareness. With your creativity and passion for travel, you will help us continue to offer the best and most affordable vacation options to our loyal customers. Join us in shaping the future of the travel industry!

City of Thunder Bay – Personal Support Worker – Part-Time – Pioneer Ridge – Thunder Bay, ON

Company: City of Thunder Bay

Location: Thunder Bay, ON

Expected salary:

Job date: Sat, 22 Mar 2025 23:57:46 GMT

Job description: :Job Description:The Corporation of the City of Thunder Bayhas a rewarding opportunity for aPersonal Support Worker!Work Location: Thunder BayThunder Bay is the largest community on Lake Superior. With a census metropolitan area population of 123,258 (Census 2021), it is the most populous municipality in Northwestern Ontario. Deeply rooted with European and Indigenous cultures, Thunder Bay is the sixth most culturally diverse community of its size in North America. The Community values a high quality of life and promotes a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighborhoods that are accessible to all.Thunder Bay is a vibrant community and is the region’s commercial, administrative, and medical hub. From trees to transportation to the new frontier for research, health and life sciences, the community stands for hard work and innovation. The City by the Bay is home to 38 elementary schools, three middle schools, eight secondary schools, two private schools, an adult education facility, a post-secondary college and a university institution that provides a medical school and a law school.As a four-season outdoor paradise Thunder Bay is the sunniest city in eastern Canada with an average of 2121 hours of bright sunshine each year. It is also one of the most dynamic “Cultural Capitals of Canada”. Residents and visitors of Thunder Bay enjoy the harmony of a city rich in wide-open green spaces, parks and wilderness – and a major centre for visual and performing arts, and culture.If you truly enjoy the advantages of work life balance that a smaller city provides in a large organizational setting, then come join us!If you already live here, we can’t wait for you to join our team!The OpportunityAs a Personal Support Worker, participates as a member of a multidisciplinary care team in the provision of care for the residents.This role reports to the Clinical Manager with the following accountabilities:

  • Provides basic nursing care based on each resident’s developed care plan and within the framework of an established nursing program.
  • Encourages and supports resident participation in activities of daily living.
  • Provides input into the development and maintenance of resident care plans and participates in resident care conferences.
  • Reports changes in residents’ physical and mental condition to the Registered Nurse and documents as per policy.
  • Participates in maintaining a safe environment for residents and staff, demonstrating an appropriate response to emergencies and safety procedures.

Ideal Candidate

  • Successful completion of a recognized personal support worker or developmental services worker program; or
  • Enrolled at a college or university in the registered practical nursing or registered nursing program.
  • A genuine interest and understanding of the needs of the elderly is necessary.
  • Certification in CPR
  • Competent within the meaning of the Occupational Health and Safety Act

For a detailed job description clickNew Personal Support Worker – Recruitment Incentive ($10,000)The City is an approved employer for this temporary recruitment initiative that offers new eligible personal support workers (PSWs) a $10,000 incentive in return for a twelve-month commitment to work in a long-term home or for a home and community care employer in Ontario. To learn more please visit:Rural, Remote and Northern Relocation Support ($10,000 Incentive Program)The City is an approved employer for this temporary recruitment initiative that that offers new eligible personal support workers with an additional $10,000 to support relocation costs for those recent PSW graduates committing to work in a long-term care home or with a home and community care employer in a rural, remote, or northern area for 12 months. To learn more please visit:Rural, Remote and Northern Community ($10,000 Incentive)The City is an approved employer for this temporary recruitment initiative that offers newly hired personal support workers with a $10,000 incentive for committing to work in a long-term care home in Northern Ontario for 12 months. To learn more please visit:Personal Support Workers Permanent Compensation Enhancement ProgramThe successful candidate will be entitled to an additional $3.00 hourly as legislated through the Personal Support Workers Permanent Compensation Enhancement Program by the Provincial Government.Why Pioneer Ridge?Comprised of 200+ staff, who are highly skilled and trained, Pioneer Ridge provides 150 Long Term Care beds and is a place for residents to live well. Residents are treated equally in a setting of compassion and care, through quality nursing care, life enrichment programs, balanced nutrition, and social and spiritual opportunities.Since 2018, Pioneer Ridge is a recognized Best Practice Spotlight Organization with the Registered Nurses’ Association of Ontario; and has also been accredited by the Canadian Council on Health Services, which is a testament to the quality of care and services that are provided to residents.Why Work for the City of Thunder Bay (CTB)?When you work for the City of Thunder Bay, you are part of our team, and here you can:

  • Experience your importance,
  • Unleash your potential,
  • Know your work matters,
  • Embrace diversity,
  • Make a difference,
  • Join a dedicated team, and
  • Build community.

Learn more about the top reasons to work at the CTB:Great Tangible BenefitsAs an employee with the Corporation, you will be in receipt of the following amazing benefits:

  • Great competitive salary
  • Fantastic matching pension plan (optional)
  • Supportive employee family assistance program (EFAP)
  • Excellent employee wellness program
  • Great corporate training & leadership development
  • Fun place to work – Staff appreciation events, nursing day recognition, BBQs, luncheons etc
  • Stable and team work environment – having other professional & experienced staff to work with regularly
  • Providing meaningful work

Beautiful Thunder BayLearn why Thunder Bay is such great place to live and work:General Information:As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

  • Photos
  • Any certificates that have photo identification
  • Driver’s licences
  • Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866