S.i. Systems – Senior Azure Architect to lead in solution design and work closely with DevOps, cloud architecture, infrastructure and operations teams – Vancouver, BC

Company: S.i. Systems

Location: Vancouver, BC

Job description: design is built, configured, and documented correctly as the software solution stabilizes. This role helps the project team… as assigned. The Cloud Solution Architect is accountable to the Architecture Manager for the fulfillment of the duties and has no…
The role of Cloud Solution Architect involves ensuring that the design and configuration of a software solution is correct and well-documented. This role also involves supporting the project team and reporting to the Architecture Manager.
Job Description

Job Type: Full Time

Job Title: Customer Support Representative

Location: Remote

Salary: $45,000 – $50,000

We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. In this role, you will be responsible for providing prompt and efficient support to our customers through various channels including telephone, email, and chat.

Responsibilities:

– Respond to customer inquiries and provide accurate information regarding products and services
– Cross-sell and upsell products to customers as needed
– Assist with order processing, shipment tracking, and issue resolution
– Collaborate with other team members to address customer concerns and provide solutions
– Keep detailed records of customer interactions and transactions
– Continuously stay up-to-date with product knowledge and changes in company policies
– Identify and report on trends in customer feedback to management
– Meet and exceed daily, weekly, and monthly performance metrics

Qualifications:

– High school diploma or equivalent; Bachelor’s degree preferred
– 1-2 years of experience in customer service or sales
– Excellent communication and interpersonal skills
– Ability to work independently and as part of a team in a fast-paced environment
– Strong problem solving and decision-making abilities
– Proficiency in Microsoft Office and CRM software
– Flexible schedule and willingness to work weekends and holidays as needed
– Bilingual in English and Spanish is a plus

If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join our team and contribute to our mission of delivering the best possible experience to our customers. Apply now!

Expected salary:

Job date: Mon, 15 Jan 2024 07:40:32 GMT

Director, E-CommerceWavemakerToronto, ON Client ecommerce budget management in partnership with digital investment teams to maintain a performance and outcome-based approach. 10 days ago·More…View all Wavemaker jobs – Toronto jobsSalary Search: Director, E-Commerce salaries in Toronto, ON

WE ARE FUTURE MAKERS

We believe there always is a better way to grow. We positively provoke growth for our clients by reshaping consumer decision-making and experiences through media, content and technology. The Wavemaker way is globally consistent. Fueled by the world’s most powerful consumer data, we understand where and how marketing can intervene decisively to help brands win more sales.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our 7,600 people across 90 markets provoke growth for some of the world’s leading brands and businesses. Our attitude of Positive Provocation is enabled by:

  • deep knowledgewe have of our clients’ business
  • confidence to challengewhat’s gone before
  • the supportto go further than we thought possible

We are a part of GroupM, WPP’s global media investment management company.

L’Oréal Team E-commerce is the dedicated ecommerce consulting & executing practice at Wavemaker on L’Oreal client.

The team will be connected with GroupM Ecommerce team. We have a global team of 20 experts who work with our key clients on developing ecommerce strategies in a holistic way


Brief Description:

In collaboration with the eCommerce Media Associate director, ,the Director E-commerce you will be a responsible for leading the ECommerce function, strategy and practice for our client L’Oréal (E-retail, Amazon focus). You will work closely with our brands, stakeholder clients and internal team to best advise, plan and monitor E-commerce strategy, focused on business understanding and meeting KPI’s. Also, to get a rapid access to full funnel, beta & practices, you’ll also be in charge with your team of the Digital brand Unit, composed of few (3-4) brands with E-retail business Model.

Finally, you’ll be leading the Amazon practice, through Amazon planning (cross brands) & Amazon search leading.

You will provide strategic direction and oversight of planning as well as communication to the client/internal teams and partners. This role is an essential part of our client’s digital evolution and increase of their part of the e-retail weight of business.


Three Best Things About the Job:

  • Lead senior client-facing work for notable brands that have an appetite for innovation and exploring the new and different
  • Opportunity to be a part of Wavemaker’s growth and legacy in the industry
  • The best of the 2 worlds, managing the digital savvy brands (DBU for Digital Brand Unit) and advising e-retail practice across all brands of all divisions.

Key Responsibilities:

  • You will be expected to create high-level, multi-year growth strategies for the clients, leveraging both channel, retail and media expertise
  • Lead delivery of eCommerce services + strategy across all brands working closely with managers and e-comm team included, Amazon and other retailers
  • Manage the strategy of the DBU portfolio with your team: NYX, Thayers, PPD brands (professional products).
  • Preparing insightful analysis, summarized in compelling reports, to provide ongoing delivery of insight to brands, from vendors, innovations, competitors
  • Routinely collaborates with the media team to arrive at recommendations supported by data and analytics
  • Collaborate closely with Amazon, Wallmart, Loblaws media
  • Work with internal and external groups (Wavemaker, Labelium, Trading desk, Ad ops, brands) on the development of performances dashboards & processes
  • Create dashboarding reporting to be rolled out to the client around test & learn and ecommerce activations.
  • Monitoring test & learn across all brands with an eye to automation
  • Client ecommerce budget management in partnership with digital investment teams to maintain a performance and outcome-based approach
  • Working collaboratively with the Digital team team (Programmatic, Social)
  • Manage and master the search team, with your extensive experience with Amazon search.
  • Help oversee staffing training and developmental needs
  • Representation on relevant industry boards and key industry events

What You Will Need:

  • Minimum 7+ years of implementation experience or related working across digital with an emphasis e-retail, and in media
  • Extensive experience with Amazon
  • Demonstrates understanding of media basics and concepts:
    • knowledge of all buying methods and tactics, enabled to understand media efficacy
    • Master all digital media channels
  • Perfect understanding of the e-comm and eretail ecosystems, beyond media
  • Understanding of programmatic landscape or capabilities within certain DSP eco-systems: Direct experience in a trading desk is a plus
  • Consumer centric and data-driven thinking
  • Know DCM & verification partners (double click, MOAT, DAR, double verify)

Qualities:

  • Digitally savvy: uses digital and social media, demonstrates passion about emerging media & tech, Google Analytics & tools, , ability to search and research topics, etc.
  • Data driven thinking
  • Interest in the video ecosystem and disciplines (traditional, on-line, digital, etc.)
  • Works well in a team setting
  • A proactive attitude. We’re a team, but you’ll need to be able to work independently too.
  • Thrives in a fast-paced environment
  • Embraces PACED (Passionate, Agile, Collaborative, Entrepreneur, Diversity) core values

Diversity Statement:


GroupM and all of its affiliates embrace and celebrate diversity and inclusivity. We are committed to creating a safe and respectful work environment and building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive and collaborative we are, the more great work we can create together.

GroupM encourages all qualified candidates to apply and has an exceptional record of accommodating the needs of our staff. If you require accommodation at any stage of the application process, please let us know. GroupM thanks all applicants, however only those who qualify for an interview will be contacted

Director, E-Commerce


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Digital Marketing SpecialistMiss Jones Cannabis OutpostsToronto, ON$50,000 – $60,000 a year Work with other members of the marketing, communications, and graphic design teams and coordinate with other departments in the company to achieve digital… 20 days ago·More…View all Miss Jones Cannabis Outposts jobs – Toronto jobsSalary Search: Digital Marketing Specialist salaries in Toronto, ON

Reporting to the Director of Marketing, the Digital Marketing Specialist is responsible for helping to create and execute digital marketing plans that drive sales, awareness, and consumer interaction & engagement in the Cannabis industry. The Digital Marketing Specialist is responsible for managing all social media and digital platforms for a well-established cannabis retailer.

Key pillars of this position include content creation, identification of market opportunities and trends, establishing and maintaining a clear brand identity, developing and maintaining relationships with potential brand partners, intraorganizational reporting, community management and social listening, and improving marketing awareness and results. Working closely with the Marketing Director, the Digital Marketing Specialist needs to execute on the brand direction and vision laid out by the Marketing Director on a campaign and seasonal basis. The Digital Marketing Specialist will implement day-to-day digital marketing activities and execute the long-term digital marketing strategy for the company.

The Digital Marketing Specialist will act as an advisor for each brand and ultimately be responsible for all aspects of digital curation including influencer and paid strategies and online community development. The position requires the ability to work in a fast-paced environment and drive traffic to the brand’s e-commerce page, along with drive in-store traffic.

Key Responsibilities:

General

  • Implement day-to-day digital marketing initiatives and activities as determined by the Marketing Director
  • Work within the overall marketing strategy and assist in strategy development according to analytical findings and trends
  • Manage all social media channels consistent with individual brand identities, ensuring hashtag and caption optimization
  • Leverage online insights and analytics to increase community engagement and conversion targets in support of retail location(s) visitation
  • Assist in planning and implementing the digital component of all respective marketing and PR initiatives and measuring success
  • Work with other departments to ensure a cohesive and collaborative approach to ensure brand alignment and customer experience
  • Maintain tight record keeping and accounting over multiple brands by monitoring each campaign and initiative against proposed budget
  • Execute paid social media initiatives and measure campaign success
  • Ensure campaigns and other marketing initiatives meet marketing and sales financial objectives by forecasting requirements, analyzing results and reporting on findings
  • Conduct general market research to keep up-to-date on trends and competitor’s digital marketing movements
  • Daily community management across all social accounts
  • Coordinate with other team members for different objectives to reach a desired result
  • Work with other members of the marketing, communications, and graphic design teams and coordinate with other departments in the company to achieve digital marketing goals and successfully execute digital marketing initiatives
  • Produce monthly social media channel reports and provide actionable insights for every brand
  • Participate in quarterly marketing planning for all brands with the intentions of helping to drive strategy and growth
  • Experience in managing third party agencies; both advertising focused and technology
  • Manage all branded blogs, articles and newsletters
  • Analytical reporting is a must.

Content Development:

  • Help to develop and iterate digital content strategies for the brand
  • Report on content marketing data, using data and measurable KPIs
  • Work closely with Graphic Designers to ensure a strong visual signature and identity for all brands and brand collateral
  • Create accurate and engaging social feeds for each brand
  • Establish and maintain relationship with influencers and brand advocates.

Skills and Qualifications:

  • Experience in Marketing, Business or related field and/or equivalent experience
  • Someone with cannabis passion & experience is a huge asset
  • Excellent handle on marketing generalist skills, social media platforms and other forms, with a minimum of 2 years’ experience with digital marketing
  • Passion and in-depth knowledge of the retail industry
  • Ability to develop and manage business plans as well as budgets
  • Excellent communication skills – verbal, written & presentation
  • High achievement motivation – demonstrated results orientation
  • Strong analytical, problem solving, and multitasking skills, and the ability to apply consistent attention to needs of the business
  • Well developed problem solving and decision-making capabilities
  • Creative thinker, results-driven, team player

Job Types: Full-time, Permanent

Salary: $50,000.00-$60,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Paid time off
  • Store discount
  • Vision care

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • Bachelor’s Degree (preferred)

Experience:

  • Digital Marketing: 3 years (preferred)

Work remotely:

  • No

Digital Marketing Specialist


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newE-Commerce Fulfillment AssociateVillage Vitamin StoreMississauga, ON$15 – $16 an hourResponsive employerUrgently hiring Work collaboratively with marketing and sales teams. Some of the associate responsibilities are stocking inventory, picking, packing, scanning orders, and… 4 days ago

The primary purpose of the role is to fulfill E-Commerce orders from our store in Mississauga. Some of the associate responsibilities are stocking inventory, picking, packing, scanning orders, and shipping. The goal is to increase efficiency, profitability, and customer satisfaction while adhering to all company and Store Policies, Procedures, and Processes.

JOB RESPONSIBILITIES:

E-commerce orders fulfillment

· Fulfill and meet daily the order capacity for our “Ship from store” web orders service, in the dedicated lead time and according to the company standards.

· Locating and extracting merchandise from shelves and storage areas

· Packing the merchandise for delivery

· Finalizing the work order and update the inventory database

· Confirming merchandise information matches that of the order.

· Inspecting the merchandise for damage, flaws, and irregularities

· Work collaboratively with marketing and sales teams

· Manage all supplies needed to process order packing.

· Organize the space to increase efficiency.

· All other duties or projects as assigned

Physical Requirements:

· Ability to lift heavy objects

· Ability to stand or walk for up to 8-hours a day

Expected start date: 2021-10-24

Job Types: Full-time, Permanent

Salary: $15.00-$16.00 per hour

Benefits:

  • Store discount

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Experience:

  • warehouse: 1 year (preferred)

Work remotely:

  • No

E-Commerce Fulfillment Associate


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Content Project ManagerBestLifeRewarded InnovationsOakville, ON•Temporarily Remote$50,000 – $55,000 a yearUrgently hiring Execute BLRI’s social media strategy and corporate newsletter, in collaboration with the content and marketing teams. Expected start date: 2021-10-18. 10 days ago

BestLifeRewarded Innovations Inc. is dedicated to changing the face of healthcare through evidence-based innovation. Our flagship wellness incentive platform, BestLifeRewarded, has been recognized globally as a gold standard for advancing sustainable health behaviour change. The role of the Content Project Manager is to help successfully launch and maintain content tools, materials, and exceptional member engagement strategies that maintain BLRI’s leadership position in the market.

Role Description

Roles & Responsibilities:

  • Create and publish engaging content as per the team’s requirements
  • Develop project content including engagement strategies, emails, notifications, newsletters, special campaigns, collateral materials, etc.
  • Execute BLRI’s social media strategy and corporate newsletter, in collaboration with the content and marketing teams
  • Manage day-to-day operation of multiple projects under the direction of the Senior Director Product Development.
  • Collaborate with the design team to plan and develop site content, and participate in weekly status meetings with key internal and external stakeholders for ongoing and new projects.
  • Work with colleagues to secure client review and sign off, JIRA processes, and comply with standard operating procedures, etc.
  • Perform quality assurance and provide creative direction on multiple projects to ensure final product meets or exceeds client expectations
  • Continually seek and capitalize on opportunities to increase customer satisfaction and deepen client relationships
  • Contribute information and recommendations to strategic plans and business requirement documents, and innovative product solutions
  • Support colleagues and associated project suppliers/vendors to identify and set realistic project goals while positively influencing project team members

Qualifications:

  • Bachelor degree or equivalent work experience
  • Strong computer skills (Word, Excel, Outlook, Internet)
  • Capable of multi-tasking and working under pressure with tight project timelines
  • Exceptional time and project management skills
  • Strong attention to details and organizational skills
  • Excellent problem-solving abilities
  • Excellent interpersonal and communication skills
  • Experience in healthcare communications and/or agency setting strongly preferred
  • Bilingualism (English and French) is an asset

Expected start date: 2021-10-18

Job Types: Full-time, Permanent

Salary: $50,000.00-$55,000.00 per year

Benefits:

  • Dental care
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

Education:

  • Bachelor’s Degree (preferred)

Experience:

  • project management: 3 years (preferred)

Work remotely:

  • Temporarily due to COVID-19

Content Project Manager


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eCommerce Optimization SpecialistECCO Shoes Canada Inc3.6Toronto, ON•Temporarily Remote Work closely with global and local content and marketing teams to align digital creative assets for website. This individual will have a keen focus on consumer… 10 days ago

eCommerce Optimization Specialist

Do you want to have a transformational impact on a how an organization plans and implements its eCommerce platform?

If you love retail and shoes then your ideal position awaits. ECCO Canada has a fantastic opportunity to join the family as an eCommerce Optimization Specialist. You will be responsible for improving the path to purchase on the ECCO Canada eCommerce site. You will be expected to drive revenue growth by focusing on product positioning and optimizing the consumer journey in alignment with brand strategy. This individual will have a keen focus on consumer trends, OMNI channel shopping behavior and user experience. They will be expected to create personalized journeys, use targeting and A/B testing to most effectively meet both consumer demands and sales goals – leveraging the strength of a multi-device approach.

Doing so, you will:

  • Working on site improvement initiatives with A/B testing, new feature activations, on-site search, navigation & taxonomy updates.
  • Manage and segment customer date to provide personalized consumer journeys.
  • Lead enhancement recommendations and new feature enablement through Salesforce Commerce Cloud and other 3rd party tools.
  • Site merchandizing across categories on a weekly basis. Work closely with cross functional teams to ensure OMNI channel alignment and effective cross-sell opportunities.
  • Promotions and campaign setup. Maintaining landing pages and optimize customer journeys to support growth and aligning with the global brand strategy. Ensure accuracy of all creative assets, linking, promotions and product attribution.
  • Onboard new products on a seasonal basis. Product maintenance in Salesforce and product management systems.
  • Manage the bi-lingual site (EN & FR). QA, perform pricing, inventory & SEO checks.
  • Daily monitoring and auditing customer journey to ensure product listings and landing pages are maintained and updated.
  • Work closely with global and local content and marketing teams to align digital creative assets for website.
  • Other accountabilities, projects, and duties as may be assigned from time to time.

Note: This job description does not exclude responsibilities not specifically stated that may become apparent during the execution of the duties of the position.

Experienced eCommerce Optimization Specialist with great understanding of path to purchase

To succeed in this position, you will bring excellent digital strategy concepts and the ability to engage the consumer in this evolving environment. Your hands-on experience and knowledge of optimization the eCommerce experience allows you to work at a tactical level to advance the consumer path to purchase journey. In short, you can envision the future, engage people and deliver performance.

  • Bachelor’s degree in business or other related field.
  • 4+ years of experience on a direct to consumer platform.
  • Experience with eCommerce platforms and content management system – Salesforce Commerce Cloud/Demandware experience is preferred.
  • Detail orientated, deadline-driven and able to multi-task with solid organizational & time-management skills.
  • Team player with willingness to work cooperatively across all departments and organizational levels to meet business objectives.
  • Flexibility to adapt to the needs of a growing and changing organization.
  • Strong work ethic to enthusiastically create, persist and achieve ambitious goals.
  • Resourceful and innovative at tackling challenges in a sustainable, proactive fashion.
  • Strong understanding and passion for digital strategy, UX and Visual Site Merchandising.
  • Proficient knowledge of Microsoft Office and Adobe Creative suites.
  • Ability to read, write and speak English at a proficient level.
  • Ability to travel, both domestic and/or international, as needed.

Join our team of experts and shape your own future
You will join a team where we appreciate an owners mindset, encourage collaboration, leverage our diverse and inclusive workforce to drive for excellence in everything we do all while fostering a fun work culture. Even though we have great processes, there is plenty of room for your courageous ambitions to bring ideas on how to work smarter, shape your own role and implement improvements for a better tomorrow.

Ready to join the team?
If you want to drive innovation and help shape the industry, then seize this exciting opportunity. We will invite candidates into process on an ongoing basis, so please apply as soon as possible.

Imagining yourself at ECCO? Get a glimpse of what your new exciting career entails on www.enter.ecco.com.

CREATE THE FOOTPRINTS OF TOMORROW
At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 21,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter.

Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.

Expected start date: 2021-11-01

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
ECCO Canada follows strict measures and protocols set by both ECCO Canada and the landlord to keep employee’s and visitors safe in response to COVID-19.

Education:

  • Bachelor’s Degree (required)

Experience:

  • direct to consumer platform: 3 years (required)
  • Salesforce Commerce Cloud: 3 years (required)
  • Digital Strategy/UX/Visual Site Merchandising: 3 years (required)

Work remotely:

  • Temporarily due to COVID-19

eCommerce Optimization Specialist


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Marketing Content WriterDatameerToronto, ON Leveraging product marketing messaging to create marketing campaigns, blogs. Work cross functionally with global teams in product marketing, sales, and. 30+ days ago·More…View all Datameer jobs – Toronto jobsSalary Search: Marketing Content Writer salaries in Toronto, ON

ABOUT US:

We are a well-funded, global software company headquartered in San Francisco with global offices across Europe backed by top tier investors including KPCB, Redpoint Ventures, and Next World Capital among others. Our customers include who’s who of the fortune 100 and the list is growing!

We have a history of continued innovation since 2010, serving the fortune 100 providing an enterprise grade platform enabling trusted data-driven insights anywhere. Datameer’s advanced data preparation, exploration and governance functionality makes it easy to transform big data into curated data sets to feed any analytics initiative. Using a hybrid architecture that spans on-premise and the cloud, Datameer helps organizations deliver new insights in days and operationalize them immediately, increasing agility and responsiveness of the analytics that drive the business.

We are looking for a Content Writer who has experience writing high-quality content. The successful candidate will be required to demonstrate the ability to own and lead multiple projects simultaneously and will be able to develop powerful content and communicate the right information at the right time.

RESPONSIBILITIES:

  • Creating the copy for email nurture flows that convert leads into customers
  • Writing copy for paid campaigns and website landing pages
  • Leveraging product marketing messaging to create marketing campaigns, blogs
  • Work cross functionally with global teams in product marketing, sales, and
  • customer experience to leverage customers feedback into the materials
  • produced

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

  • 3+ years of copywriting experience
  • Strong understanding of direct response copywriting frameworks
  • Experience writing landing pages, websites, PPC copy, cold emails, and email
  • Nurture flows
  • Incredible writing skills
  • Experience with Hubspot and other CRM tools

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Marketing Content Writer


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Marketing DirectorTravelzooToronto, ON Enthusiastic to work with marketing colleagues in other countries to share best practices and learnings and work with cross-functional teams to coordinate multi… 30+ days ago·More…View all Travelzoo jobs – Toronto jobsSalary Search: Marketing Director salaries in Toronto, ONSee popular questions & answers about Travelzoo

The marketing team is responsible for acquiring and retaining Travelzoo members; increasing brand awareness through public relations, social media and brand marketing; and elevating our brand perception across everything that we do. The team also establishes Travelzoo as a thought leader in the travel industry and increases B2B demand for our products and services in partnership with our sales teams.


Do you feel…

  • Energized to take on management of our social media channels, bringing ideas and a test-and-learn orientation to drive follower and engagement growth
  • Enthusiastic to work with marketing colleagues in other countries to share best practices and learnings and work with cross-functional teams to coordinate multi-channel campaigns
  • Curious and resourceful to research new emerging platforms and tools to find new ways to deliver growth and to creatively solve problems
  • Confident in distilling communications’ objectives into ad headlines, campaign creative, video scripts, social media, press releases and other brand communications
  • Experienced writing briefs that result in on-brand, high quality work from creative and PR agencies
  • Experienced developing and managing multi-channel campaigns including both online and offline components
  • Motivated to work with other teams to make the case for cross-functional projects, laying out cost benefit and business impact in order to obtain alignment and required resources


You are ideally…

  • Degree educated (Bachelor’s degree or equivalent experience, preferably in Marketing, Communications, Advertising, Journalism, or Hospitality
  • A rising professional with 7-10 years of experience, including direct experience in a related field (Digital Media, PR, Advertising)
  • A high-performance thinker with a strong work ethic and sound judgement
  • An excellent verbal and written communicator
  • Experienced at managing social media channels with a track record of driving significant follower and engagement growth
  • Comfortable working with quantitative and qualitative insights to understand user behavior

What’s in it for you…

  • Broaden your horizon by working on a global team and potentially in a different country
  • Experience one of our travel deals first-hand – we call it the Travelzoo Experience
  • We recognize your achievements with our employee awards
  • Enjoy working like an entrepreneur? Our flat hierarchies will provide you with this opportunity
  • Meet and network in our workspaces in the heart of vibrant cities
  • Enrich your career perspectives by joining our global mentorship program
  • Is life-long learning important to you? We offer online and offline learning options
  • We offer competitive compensation and benefit packages

If you are excited about this opportunity and feel intrigued by our values of “leading by example”, “warm heart”, “cool head” and “working hands”, then we would like to get to know you!

Marketing Director


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ECOMMERCE MERCHANDISING SPECIALIST, HOMEHudson's Bay3.5Toronto, ON Generate sales templates based on marketing campaigns to apply linking strategy. Build optimal item lists in partnership with cross-functional teams for linking… 25 days ago·More…View all Hudson's Bay jobs – Toronto jobsSalary Search: ECOMMERCE MERCHANDISING SPECIALIST, HOME salaries in Toronto, ONSee popular questions & answers about Hudson's Bay

JOB DESCRIPTION

Day in the Life:

The Hudson’s Bay Company’s Digital Merchandising team is an entrepreneurial group within the larger organization that is managing the fastest growing area of business. We are looking for candidates who are smart, comfortable with making quick changes and who want a fun, fast-paced, exciting work environment.

Reporting to the Manager Digital Merchandising, the Digital Merchandising Specialist is responsible for coordinating and supporting the day to day performance and merchandising of the total category to deliver sales and site experience objectives on thebay.com. This position is passionate about site experience and analyzing data to implement the online linking and navigation strategies. The specialist will work closely with the buying, item set-up and marketing teams to ensure all marketing campaigns/editorials are executed in a timely manner, and the site standards are achieved and cohesive.

What You Will Do:

  • Support the Manager Digital Merchandising to achieve the sales and margin plans in the given area of business
  • Passionate about creating a best in class shopping experience, Utilizing web analytics, AB testing tools and leveraging customer data (e.g. Foresee and Full Story) to optimize product findability and UX
  • Help support the conceptualization, prioritization and calendarization of digital editorial for an assigned area of business
  • Populate creative briefs and turn-in activities for editorial content and conduct performance analysis
  • Clearly communicate sample timelines to merchants. Secure all samples with strict adherence to due dates. Organize and present all samples to Category Manager for final review. Tag and pack all samples and ships to studio and return samples to Merchants if applicable
  • Work with vendors and buyers to secure vendor assets for category pages, editorial projects, brand shops, & emails. Track assets against creative briefs to ensure all are delivered complete and on time
  • Support key milestone meetings by making copies of meeting documents. Take accurate notes and publish to the group as warranted. Follow-up as needed on outstanding issues
  • Generate sales templates based on marketing campaigns to apply linking strategy
  • Consistent auditing of changes and updates to marketing campaigns
  • Build optimal item lists in partnership with cross-functional teams for linking of banners and emails to sales pages based on predetermined strategy
  • Manipulation of products and brands to increase or decrease exposure according to given direction
  • Populating curated products for custom arrays
  • Quality check of changes/updates of categories and refinements to ensure new standards are delivering expected results
  • Prepare materials for regular update meetings, including web analytics, updates on sale information, upcoming launches and promotions, corrective actions, etc.
  • Other duties as required in support of the Digital merchandising team

What You Will Need:

  • Post-secondary degree in Business or related field
  • Have an understanding of and passion for digital retail landscape
  • Working knowledge of platform systems and site analytics tools (ex: Google Analytics and Adobe Omniture)
  • Strong knowledge of Microsoft Office Suite (especially Excel and Power Point) and the ability to quickly learn internal systems, processes and additional software/web-based applications
  • Strong communication, interpersonal, analytical and problem-solving skills
  • Working knowledge of Salesforce Business Manager would be an asset
  • Action-oriented with the ability to multi-task with strong organizational skills
  • Customer-focused to meet deadlines
  • Strong attention to detail, accuracy and follow-through
  • The willingness and ability to adapt to new business practices
  • Creative with excellent writing, speaking, and presentation skills
  • Strong aptitude to work within deadlines, both independently and as part of a team

What You Can Expect:

  • Competitive salary and benefits package
  • Associate discount up to 40% including top brands
  • Flexible work environment that allows for work-life balance

About The Bay:

The digital-first transformation of The Bay takes us to the next level, with significant focus on technology investment and innovation – including the creation of Technology Hubs, increased fulfillment capabilities, expanded marketing and extended vendor partnerships for a highly-curated assortment.

Since the introduction of Marketplace in April 2021, The Bay has introduced more than 1,500 new or expanded brands and more than 25,000 new products through the new Marketplace Technology platform, and continues to grow and innovate on thebay.com — currently the 6th largest e-commerce business in Canada.

The Bay and Hudson’s Bay will work collaboratively to continue delivering an enhanced and seamless customer experience.

We are proud to share our tenured commitment to Diversity, Equity and Inclusion. Learn more about our commitment at HBC Foundation & HBC Heritage.

Our Commitment to Building a Winning Culture:

As One Team we have re-established our internal behaviours and culture to ensure we all succeed. One Team provides the tools needed to shift our ways of working and creates change to become a purpose-driven, digital first business. Our 4 pillars for embracing One Team are: Always be Customer Champions, Performance and Purpose Driven, Keep it Simple & Change Agents.

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Thank you for your interest with HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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