Company: Black & Veatch
Location: Markham, ON
Job description: support for business development or pursuit activities Manage project changes directly with the client under Project Manager…At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social…
The content discusses the support provided for business development and pursuit activities, as well as the management of project changes directly with clients under a Project Manager at Black & Veatch. The company’s employee-owners are dedicated to going beyond the project and have a long history of breaking down social barriers.
The job description from the provided website is for a Customer Service Representative position. The key responsibilities of the job include:
– Answering incoming calls and responding to customer inquiries in a professional and timely manner
– Resolving customer complaints and issues with a focus on customer satisfaction
– Providing product information and helping customers place orders
– Handling customer concerns, questions, and feedback effectively
– Maintaining accurate customer records and updating information in the company database
– Collaborating with various departments to ensure customer needs are met
– Following company policies and procedures to enhance customer service experience
– Keeping track of customer interactions, inquiries, and feedback for reporting purposes
– Adhering to customer service standards and meeting performance targets
Candidates for this position should have excellent communication skills, the ability to multitask in a fast-paced environment, strong problem-solving skills, and a customer-focused mindset. Previous customer service experience is preferred for this role.
Expected salary:
Job date: Sun, 07 Jul 2024 07:44:46 GMT