Royal Bank of Canada – Bilingual (French & English) Insurance Advisor Home &Auto – Advice Centre – Ottawa, ON

Company: Royal Bank of Canada

Location: Ottawa, ON

Expected salary:

Job date: Sun, 13 Apr 2025 00:23:13 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?A hybrid role at RBC Insurance Advice Centre gives you the best of both worlds – the flexibility you need for your life and the fulfillment you seek in your work.We will provide you with the tools, training and support you need to successfully complete the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Bilingual (French and English) Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?

  • Provide insurance advice and solutions to clients based on their needs through inbound calls
  • Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
  • Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
  • Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
  • Use procedures effectively and seamlessly during conversations with clients
  • Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?Must-have

  • Fluent in both French in English
  • Willingness and ability to successfully obtain the General Insurance License for Ontario (Other Than Life) and the General Insurance License for all provinces
  • Exceptional customer service skills with the ability to build strong relationships and connect with clients
  • Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday 8:00am – 8:30pm and Saturday 8:00am – 4:30pm
  • Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

  • Possession of the Other Than Life (OTL) license at time of application
  • Post-secondary education
  • Knowledge of insurance products
  • Customer service and/or sales experience in a contact centre environment.

What’s in it for you?Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

  • Working with an award-winning team
  • A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
  • Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
  • Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
  • Flexible work arrangements and leaders who support your needs—both personal and professional.
  • An opportunity to have real impact on the lives of our clients and the communities you serve.

RBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.#Remote#LI-ML1Job Skills Auto Insurance, Competitive Markets, Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, SalesAdditional Job DetailsAddress: 2212 BANK ST:OTTAWACity: OTTAWACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: INSURANCEJob Type: RegularPay Type: SalariedPosted Date: 2025-04-11Application Deadline: 2025-04-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Director, Advice Products – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 10 Apr 2025 05:40:52 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?We are seeking a strategic and results-driven Director, Advice Products to lead and expand our digital advice offerings. This individual will be responsible for our managed digital investing offering, InvestEase, and for developing new solutions to meet the diverse needs across our retail and wealth management client segments. As the product leader of the digital advice business, the Director will own product strategy and the roadmap for digital advice products. They will also lead key strategic initiatives and projects to enhance our advice capabilities, working closely with internal teams across Personal Banking, Wealth Management, Digital, Marketing and Technology.What will you do?Product Leadership: Manage and optimize InvestEase while designing and launching new digital advice products that align with client needs and business goals.Innovation & Strategy: Stay ahead of industry trends and client expectations to enhance digital advice capabilities and maintain a competitive edge.Cross-Functional Leadership: Collaborate with key stakeholders across the business, including Personal Banking, Wealth Management, Technology, and Compliance, to deliver best-in-class solutions.Regulatory & Risk Oversight: Ensure all digital advice products comply with relevant regulations and risk management frameworks.Team Leadership: Manage and mentor a team, fostering a high-performance culture.What do you need to succeed?Must have:Undergraduate degree, plus 7+ years of relevant experience in a strategic role in a large matrixed organizationStrong understanding of digital advice platforms, robo-advisors, and emerging trends in WealthTech.Proven experience managing product roadmaps and driving business growth through digital channels.Experience leading complex projects, from concept to execution, in a cross-functional environment.Strong analytical skills, with experience using data to drive decisions and optimize performance.Excellent project management and organizational skills.Excellent stakeholder management and communication skills.Knowledge of financial regulations and compliance considerations for digital investment products.Nice to have:CSC or CFA designationWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver world class digital experiences to our clients. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation package.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.Opportunities to do challenging work.Opportunities to take on progressively greater accountabilitiesJob Skills Business Case Design, Critical Thinking, Knowledge Organization, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Services, Product Testing, Results-Oriented, Waterfall ModelAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-04-08Application Deadline: 2025-04-22Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

The job posting is for a Director, Advice Products at RBC. The individual will lead and expand digital advice offerings, including managing InvestEase and developing new solutions for retail and wealth management clients. Responsibilities include product strategy, innovation, cross-functional collaboration, regulatory oversight, team leadership, and more. The ideal candidate should have a degree and 7+ years of relevant experience, strong analytical and project management skills, and knowledge of financial regulations. RBC offers a comprehensive Total Rewards Program, leadership support, developmental opportunities, a dynamic team, and challenging work. The company promotes inclusion and equal opportunity employment. Applications are accepted until April 22, 2025.

Royal Bank of Canada – Overnight Fraud Cards Advisor, Advice Centres – Mississauga, ON

Company: Royal Bank of Canada

Location: Mississauga, ON

Expected salary:

Job date: Sat, 05 Apr 2025 22:25:02 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?You are a Fraud Cards Advisor within RBC Advice Centre acting as an RBC ambassador delivering an exceptional client experience. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways whether it is by phone or email. If you have strong analytical skills, are inquisitive and are passionate about delivering an exceptional client experience, come build a long term career with RBC.This is a full time and overnight shift oriented role that offers flexible work arrangements, including remote. As Canada’s leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical roleWhat will you do?

  • Engage with RBC clients through various communication channels to deliver an outstanding client experience helping protect our clients
  • Educate & provide advice to clients to meet their immediate security needs and provide tailored solutions to protect them and prevent fraud losses
  • Resolve problems at first point of contact in a friendly and helpful manner, and maintain relationships with partners to work as one RBC
  • Contribute to team results by supporting all colleagues to be successful in meeting client needs
  • Cultivate and maintain relationships with partners to work as one RBC
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests

What do you need to succeed?Must-have:

  • Must be able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.)
  • Proven interpersonal, communication and problem resolution skills
  • Proven ability to build rapport while effectively analyzing and identifying solutions to mitigate risk and protect our clients
  • Desire to build exceptional client experiences, and is passionate and curious to help clients meet their needs and solve their concerns
  • Full flexibility for an overnight shift assignment, following a nine week training Monday – Friday 2:00 PM EST – 10:00 PM EST

Nice-to-have:

  • Past experience in a customer service role where you provided a variety of needs based solutions
  • Experience working in a team and metrics-based performance environment
  • Previous experience working in a Contact/Call Centre or in a fast paced financial and/or service industry
  • Bilingualism (English and French) is deemed an asset

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

RBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.ACDIPOSTINGSJob Skills Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Ethical Business, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk ControlAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MISSISSAUGACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-04-04Application Deadline: 2025-04-19Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Senior Business Project Manager (Investing and Advice) – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Thu, 23 Jan 2025 01:04:22 GMT

Job description: Project Manager will be a seasoned expert responsible for guiding a group of project managers in the delivery of highly… Business Project Manager, focusing on projects related to Personal Deposit Products, Investing and Advice in the Personal…

Senior Manager, Marketing, Mobile Advice Team – 12-month contract – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sat, 18 Jan 2025 23:52:51 GMT

Job description: Requisition ID: 214746Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The RoleSupports Scotia Wealth Management Marketing in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.Is this role right for you? In this role, you will:

  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Works closely with Director, SWM Marketing and other marketing partners to develop strategic marketing plans, campaigns and other initiatives in support of SWM business lines including full funnel online and offline strategies and tactics, including (but not limited to) collateral development, external facing websites, content, etc
  • Develops and manages program budgets and creative briefs
  • Accountable for deploying and measuring marketing and communication campaigns to achieve business line targets for products and/or partnerships.
  • Leverages deep product and process expertise, and results-based marketing levers to achieve business objectives and marketing goals including awareness and lead generation.
  • Leads the development and execution of strategic business line marketing plans leveraging tactics to drive value and generate revenue. Primary marketing areas of ownership include (but not limited to): digital marketing, content marketing, communications, advertising, direct mail, regional/branch marketing, etc.
  • Partners with other business line Marketing and Engagement Marketing teams to deliver integrated end-to-end marketing programs, campaigns and experiences.
  • Unites all stakeholders around a unified visual brand and champions creative excellence, using results, and marketing expertise to ensure our marketing is consistently differentiated from our competitors and driving results.
  • Drives collaboration with key partners including business lines, digital marketing, partner channels, and legal and compliance teams to deliver initiatives on time and within budget.
  • Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Champions a high-performance environment and demonstrates a commitment to Scotiabank’s values: accountability, passion, integrity and respect. Delivers results in accordance to Scotiabank behavioural competencies. Creates an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.
  • Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates and models the Bank’s risk culture and risk appetite statement throughout their teams.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment. Uses a coaching mindset and behaviors; communicating vision/values/business strategy; and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • Bachelor’s Degree in Marketing, Communications, Public Relations or related field.
  • Experience in marketing, brand marketing and/or account management
  • Experience working in a matrix organization

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank is seeking a Marketing Manager to support Scotia Wealth Management Marketing in Canada by developing and executing marketing plans in compliance with regulations and internal policies. The ideal candidate should have a Bachelor’s Degree in Marketing or related field, experience in marketing and brand marketing, and the ability to work in a matrix organization. The role involves leading a customer-focused culture, developing strategic marketing plans, managing program budgets, and collaborating with key partners. The Marketing Manager should also champion a high-performance environment, ensure compliance with risk culture, and create an inclusive team culture. Candidates must apply online to be considered for the role.

Senior Manager, Marketing, Mobile Advice Team – 12-month contract – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sun, 19 Jan 2025 08:34:15 GMT

Job description: Requisition ID: 214746Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The RoleSupports Scotia Wealth Management Marketing in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.Is this role right for you? In this role, you will:

  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Works closely with Director, SWM Marketing and other marketing partners to develop strategic marketing plans, campaigns and other initiatives in support of SWM business lines including full funnel online and offline strategies and tactics, including (but not limited to) collateral development, external facing websites, content, etc
  • Develops and manages program budgets and creative briefs
  • Accountable for deploying and measuring marketing and communication campaigns to achieve business line targets for products and/or partnerships.
  • Leverages deep product and process expertise, and results-based marketing levers to achieve business objectives and marketing goals including awareness and lead generation.
  • Leads the development and execution of strategic business line marketing plans leveraging tactics to drive value and generate revenue. Primary marketing areas of ownership include (but not limited to): digital marketing, content marketing, communications, advertising, direct mail, regional/branch marketing, etc.
  • Partners with other business line Marketing and Engagement Marketing teams to deliver integrated end-to-end marketing programs, campaigns and experiences.
  • Unites all stakeholders around a unified visual brand and champions creative excellence, using results, and marketing expertise to ensure our marketing is consistently differentiated from our competitors and driving results.
  • Drives collaboration with key partners including business lines, digital marketing, partner channels, and legal and compliance teams to deliver initiatives on time and within budget.
  • Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Champions a high-performance environment and demonstrates a commitment to Scotiabank’s values: accountability, passion, integrity and respect. Delivers results in accordance to Scotiabank behavioural competencies. Creates an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.
  • Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates and models the Bank’s risk culture and risk appetite statement throughout their teams.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment. Uses a coaching mindset and behaviors; communicating vision/values/business strategy; and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • Bachelor’s Degree in Marketing, Communications, Public Relations or related field.
  • Experience in marketing, brand marketing and/or account management
  • Experience working in a matrix organization

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

This job posting is for a role in Scotia Wealth Management Marketing in Canada. The role involves developing and executing marketing plans and campaigns to support the SWM business lines. This includes managing budgets, collaborating with marketing partners, and driving customer-focused strategies. The successful candidate should have a Bachelor’s Degree in Marketing or related field, experience in marketing, brand marketing, and account management. Scotiabank values diversity and inclusion and is committed to creating an accessible environment for all individuals. Candidates must apply online to be considered for the role.

Royal Bank of Canada – Licensed Insurance Advisor, Home & Auto – Advice Centre – Windsor, ON

Company: Royal Bank of Canada

Location: Windsor, ON

Expected salary:

Job date: Sat, 11 Jan 2025 02:23:08 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?A remote role at RBC Insurance Advice Centre gives you the best of both worlds – the flexibility you need for your life and the fulfillment you seek in your work.We will provide you with the tools, training and support you need to successfully complete the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?

  • Provide insurance advice and solutions to clients based on their needs through inbound calls
  • Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
  • Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
  • Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
  • Use procedures effectively and seamlessly during conversations with clients
  • Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?Must-have

  • Willingness and ability to successfully obtain the General Insurance License for Ontario (Other Than Life) and the General Insurance License for all provinces
  • Exceptional customer service skills with the ability to build strong relationships and connect with clients
  • Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday 8:00am – 8:30pm and Saturday 8:00am – 4:30pm
  • Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

  • Possession of the Other Than Life (OTL) license at time of application
  • Fluent in both French in English
  • Post-secondary education
  • Knowledge of insurance products
  • Customer service and/or sales experience in a contact centre environment.

What’s in it for you?Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

  • Working with an award-winning team
  • A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
  • Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
  • Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
  • Flexible work arrangements and leaders who support your needs—both personal and professional.
  • An opportunity to have real impact on the lives of our clients and the communities you serve.

RBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.Job Skills Auto Insurance, Cold Calling, Competitive Markets, Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, SalesAdditional Job DetailsAddress: 245 OUELLETTE AVE:WINDSORCity: WINDSORCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: INSURANCEJob Type: RegularPay Type: SalariedPosted Date: 2025-01-09Application Deadline: 2025-02-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Senior Manager, Registered Plans and Advice – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Thu, 21 Nov 2024 23:48:58 GMT

Job description: Requisition ID: 211285Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As the Senior Manager, Registered Plans and Advice, you will contribute to the overall product strategy, plan growth, design, development and management of all Registered Plan products within Retail at Scotiabank. You will also be responsible for ensuring all activities conducted are in compliance with governing regulations, internal policies and procedures.Is this role right for you? In this role, you will:Champion a customer focused culture to deepen client relationships by leveraging broader Bank relationships, systems and knowledgePartner with Product, Finance, Retail Customer Growth and Digital Marketing teams to develop and manage our always-on and Investment Season Mass and targeted acquisition strategies to empower our frontline with relevant offers that help acquire and entrench customers with Investment Plan productsCollaborate with Legal, Compliance, Retail Customer Growth, Global Operations, Marketing and Analytics to execute the monitoring and fulfillment of offers to support our customer acquisition targets and our overall engagement strategyManage our annual expense budget in partnership with Finance to ensure we meet our target ROIs and manage our expense growthCommunicate our annual offer calendar to optimize resources and manage timelines with business partnersPartner with Analytics to manage the Investment Plan KPI dashboard, reporting insights on product, offer and client outreach performanceWork closely with partners to develop offer sizing models and business casing for upcoming projects; reviews/validates financial calculations/estimates with Finance and analytics teamsEngage with Branch, Contact Centre and Digital partners to improve Investment plan positioning in advice conversations with clientsSupport as an Investment Plan product expert on any Branch support initiatives, regulatory changes, digital enhancements, operational issues and system platform buildsCreate a customer obsessed culture which harnesses the power of analytics and data in decision making to deepen customer relationships and leverage broader Bank relationships, systems, and knowledgeFoster a coaching mindset and effectively communicate the strategic vision, values, business strategy and Team principlesDirect day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits, communicating the Bank’s risk culture and risk appetite statement throughout their teamsUnderstand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisionsChampion a high-performance environment and contributes to an inclusive work environmentDo you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:Post-secondary education required; MBA or degree in finance, business administration, or marketing is preferredSeveral years of professional experience within the Financial Services/Banking industryThorough knowledge of the Canadian financial services marketplace and solid understanding of the deposit market, products, and servicesStrong qualitative and quantitative financial analysis/research skillsExcellent written and oral communication skills, especially creating and delivering strong business focused strategic plans and driving those plans to fruitionProven relationship management skills with demonstrated seamless collaboration across multiple stakeholders, both internal and externalPassion for creating customer value and curiosity in Retail BankingComfortability working in a fast paced and evolving environmentThe ability to be an independent thinker with a desire to learn, being a team player who is adept at facilitating group problem solving and relationship buildingA desire and demonstrated aptitude to learn and master complex issues quicklyComfortability working in a hybrid work environmentLocation(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

The Senior Manager, Registered Plans and Advice at Scotiabank is responsible for developing and managing Registered Plan products, ensuring compliance with regulations, and collaborating with various teams to drive customer acquisition and retention. The ideal candidate will have a background in finance or marketing, strong analytical skills, and the ability to work in a fast-paced environment. Scotiabank values diversity and inclusivity, and is committed to providing accommodations for candidates during the recruitment process.

Senior Manager, Registered Plans and Advice – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 22 Nov 2024 03:28:25 GMT

Job description: Requisition ID: 211285Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As the Senior Manager, Registered Plans and Advice, you will contribute to the overall product strategy, plan growth, design, development and management of all Registered Plan products within Retail at Scotiabank. You will also be responsible for ensuring all activities conducted are in compliance with governing regulations, internal policies and procedures.Is this role right for you? In this role, you will:Champion a customer focused culture to deepen client relationships by leveraging broader Bank relationships, systems and knowledgePartner with Product, Finance, Retail Customer Growth and Digital Marketing teams to develop and manage our always-on and Investment Season Mass and targeted acquisition strategies to empower our frontline with relevant offers that help acquire and entrench customers with Investment Plan productsCollaborate with Legal, Compliance, Retail Customer Growth, Global Operations, Marketing and Analytics to execute the monitoring and fulfillment of offers to support our customer acquisition targets and our overall engagement strategyManage our annual expense budget in partnership with Finance to ensure we meet our target ROIs and manage our expense growthCommunicate our annual offer calendar to optimize resources and manage timelines with business partnersPartner with Analytics to manage the Investment Plan KPI dashboard, reporting insights on product, offer and client outreach performanceWork closely with partners to develop offer sizing models and business casing for upcoming projects; reviews/validates financial calculations/estimates with Finance and analytics teamsEngage with Branch, Contact Centre and Digital partners to improve Investment plan positioning in advice conversations with clientsSupport as an Investment Plan product expert on any Branch support initiatives, regulatory changes, digital enhancements, operational issues and system platform buildsCreate a customer obsessed culture which harnesses the power of analytics and data in decision making to deepen customer relationships and leverage broader Bank relationships, systems, and knowledgeFoster a coaching mindset and effectively communicate the strategic vision, values, business strategy and Team principlesDirect day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits, communicating the Bank’s risk culture and risk appetite statement throughout their teamsUnderstand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisionsChampion a high-performance environment and contributes to an inclusive work environmentDo you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:Post-secondary education required; MBA or degree in finance, business administration, or marketing is preferredSeveral years of professional experience within the Financial Services/Banking industryThorough knowledge of the Canadian financial services marketplace and solid understanding of the deposit market, products, and servicesStrong qualitative and quantitative financial analysis/research skillsExcellent written and oral communication skills, especially creating and delivering strong business focused strategic plans and driving those plans to fruitionProven relationship management skills with demonstrated seamless collaboration across multiple stakeholders, both internal and externalPassion for creating customer value and curiosity in Retail BankingComfortability working in a fast paced and evolving environmentThe ability to be an independent thinker with a desire to learn, being a team player who is adept at facilitating group problem solving and relationship buildingA desire and demonstrated aptitude to learn and master complex issues quicklyComfortability working in a hybrid work environmentLocation(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

The Senior Manager, Registered Plans and Advice at Scotiabank will be responsible for the growth, design, development, and management of all Registered Plan products within Retail. The role involves collaborating with various teams within the organization to develop acquisition strategies, manage budgets, analyze performance metrics, and ensure compliance with regulations. The ideal candidate will have a background in finance, strong analytical skills, and the ability to work effectively in a fast-paced environment. Scotiabank is committed to creating an inclusive and accessible work environment for all employees.