Company: Charger Logistics
Location: Brampton, ON
Job description: out of Brampton, Canada Charger Logistics Inc. is looking for an experienced Budget Manager to join our Finance… as assigned. Requirements: 5+ years of of progressively responsible experience in capital project budget, cost and reporting…
Charger Logistics Inc. in Brampton, Canada is seeking an experienced Budget Manager to join their Finance team. The ideal candidate should have at least 5 years of experience in capital project budgeting, cost management, and reporting. Other responsibilities may also be assigned to the role.
The job description for the role of “Customer Service Representative – Work From Home” from the provided website is as follows:
Job Title: Customer Service Representative – Work From Home
Location: Alberta, Canada
Job Type: Full-time, Permanent
Key Responsibilities:
1. Handling inbound customer inquiries via phone, email, and chat in a professional and timely manner.
2. Providing accurate, valid, and complete information to customers, while utilizing company resources and systems.
3. Investigating and resolving customer issues, which may include billing queries, technical troubleshooting, or general support.
4. Promoting and upselling products or services to customers as appropriate.
5. Maintaining a high level of customer satisfaction and retention by building rapport and displaying empathy towards customers’ needs.
6. Collaborating with other team members and departments to ensure seamless customer service delivery.
7. Following company policies and procedures to ensure compliance and quality service.
8. Participating in team meetings and ongoing training to stay updated on product knowledge and customer service skills.
Qualifications:
1. High school diploma or equivalent; post-secondary education is a plus.
2. Previous experience in customer service, sales, or a related field is preferred.
3. Excellent communication skills, both written and verbal.
4. Strong problem-solving abilities and a customer-focused mindset.
5. Proficiency in using computer systems and navigating various software applications.
6. Ability to work independently and adapt to a dynamic and fast-paced work environment.
7. Flexibility to work various shifts as needed, including weekends and evenings.
8. A dedicated home office workspace and a reliable high-speed internet connection.
Interested candidates are encouraged to apply through the provided website.
Expected salary:
Job date: Thu, 22 Feb 2024 06:55:20 GMT