Analyst, Indigenous Pathways Program, Digital Customer Experience (English Services) (Hybrid/Telework) – CBC/Radio-Canada – Toronto, ON

Company: CBC/Radio-Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 26 Jul 2025 22:07:31 GMT

Job description: Position Title: Analyst, Indigenous Pathways Program, Digital Customer Experience (English Services) (Hybrid/Telework)Status of Employment: Temporary Long-Term (Fixed Term)Position Language Requirement: EnglishLanguage Skills: English (Reading – C – Advanced), English (Speaking – C – Advanced), English (Writing – C – Advanced)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2025-08-10 11:59 PMIndigenous Pathways is a paid, full-time, 9-month learning and development opportunity that supports First Nations, Inuit or Métis to hone their skills at CBC. Indigenous Pathways provides training as part of an all-Indigenous cohort, career development support and work experience. Media Production education or job experience are not required to apply. The program starts in October 2025 and runs until June 2026.One successful candidate will be based with each of this year’s host teams. This position can be based anywhere in Canada. This role is within the CBC Digital Strategy & Product department with the Customer Experience team.This role is full-time. The team works in a hybrid model, working from home and in the office, or working 100% remotely if preferred.This Pathways role is for you if you:Are First Nations, Inuit or MétisHave a deep interest in digital media, digital marketing and/or project managementHave strong analytical and problem solving skills and a desire to understand digital performance metricsWant to gain practical, hands-on experience on deepening our audience’s connection with CBC’s video streaming and news productsHave excellent written and verbal communication skillsAre able to work effectively in a team environment and take initiativeA critical thinker who demonstrates ethics and integrity.A good communicator and team player.Proficiency in Google Suite (Docs, Sheets Slides) is helpful but not requiredIn this program, participants will:Develop skills and tools for advancing a career in digital media and customer lifecycle managementGrasp the core digital metrics used in the media industry and how they drive action.Assist with various cross-functional Customer Experience initiatives related to CBC’s video streaming (Gem) and News products.Learn how to confidently read and act on performance dashboards.Understand the fundamentals of project management within a cross-functional team setting.Grow relationships with, and be supported by, mentors, trainers, peers, and Indigenous colleagues.Gain valuable professional experience.Your Role:As an Analyst, Digital Customer Experience you will work with data and learn how to use digital metrics to understand user behaviour, measure outcomes and recommend courses of action. You will learn the fundamentals of project management by assisting with various cross-team initiatives that aim to improve the customer journey and support business goals.To apply, please submit:A resumeA slide deck presentation telling us a bit about yourself: Why would you like to be part of this program? Why are you interested in working in the media? What hobbies, volunteer work or cultural activities do you take part in?Candidates may be subject to skills and knowledge testing.We thank all applicants for their interest, but only candidates selected for an interview will be contacted.As part of our recruitment process, candidates who advance to the nextstep will be asked to complete a background check. This includes:A mandatory Criminal record check.Other background checks may be conducted based on the operational requirements of the position.CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings: 1Work Schedule: Full time

Position Overview: Analyst, Indigenous Pathways Program at CBC/Radio-Canada

  • Employment Type: Temporary Long-Term (Fixed Term)
  • Language Requirement: English (Advanced skills in reading, speaking, and writing)
  • Program Duration: October 2025 – June 2026
  • Work Model: Hybrid/Remote options available

Program Details:

  • Target Group: First Nations, Inuit or Métis individuals.
  • Focus: Training in digital media, marketing, project management, and customer experience within a collaborative, all-Indigenous cohort.
  • Skills Development: Participants will learn about digital metrics, project management fundamentals, and customer lifecycle management while gaining valuable professional experience.

Role Responsibilities:

  • Analyze user behavior and digital performance metrics.
  • Assist in cross-functional initiatives to enhance customer journey.
  • Collaborate with a team in various projects related to CBC’s streaming and news products.

Application Process:

  • Requirements: Resume and a slide deck presentation detailing motivation for applying and personal interests.
  • Additional Details: Background checks will be conducted as part of the hiring process.

Commitment to Diversity:

CBC/Radio-Canada emphasizes diversity and inclusion in its workforce to reflect the demographics of Canada and to create meaningful connections through its media content.

For more specifics on the position, candidates are encouraged to visit the CBC/Radio-Canada website.

Autodesk – Design Strategist / User Experience, Autodesk Marketplace (US, Canada) – Toronto, ON

Company: Autodesk

Location: Toronto, ON

Expected salary:

Job date: Sat, 28 Jun 2025 01:55:20 GMT

Job description: Job Requisition ID #25WD89311Position OverviewWe are seeking an Design Strategist to shape the future of the Autodesk Marketplace—our strategic platform that connects 4,000+ third-party solutions with millions of Autodesk customers. You will guide the system-level experience architecture that transforms how customers discover, evaluate, purchase, and manage third-party solutions as integrated extensions of their Autodesk workflows.You will lead the strategic evolution from a traditional app store into a comprehensive commerce ecosystem that accelerates customer, partner, and developer value. This role requires a visionary architect who can unify marketplace touchpoints spanning in-product discovery, enterprise admin management, AI-powered recommendations, and app developer experiences into cohesive, contextual experiences. Join us in architecting the future of how millions of professionals discover and integrate solutions that power their creative and engineering workflows. It’s an opportunity to shape not just a marketplace, but the foundation of Autodesk’s platform strategy for the next decade. This position reports to the Senior User Experience Design Manager, Developer Enablement.Considering candidates in US and Canada living in Pacific to Eastern time zone with a preference for Pacific Time zone and willing to work hybrid/remote.**Must include resume and portfolio with password/access when applying**ResponsibilitiesDrive platform experience strategy through cross-divisional partnership that knits together a unified experience across discovery, evaluation, purchase, management and supportEstablish architectural patterns for each surface of the multi-sided marketplace; customer-facing, partner-facing, developer-facing and internal operationsBuild credibility, authority, and influence across product, engineering, partnerships, and business development teams through compelling experience storytelling and strategic communicationValidate experience concepts through prototyping, testing, and iteration with customers, partners, and stakeholders while staying on top of industry trends, and quantitative / qualitative researchFacilitate high-stakes alignment with VP and C-level stakeholders on marketplace vision, architectural decisions, and resource allocationPartner to establish a scalable information architecture that enables AI/ML workflows to deliver intuitive, contextual recommendations for third-party solutions that accommodates diverse solution types, partner content, and localized marketplace experiencesMentor and guide experience designers, product managers, and engineers in marketplace-specific design principles and architectural thinkingMinimum Qualifications12+ years of experience in experience design with demonstrated expertise in marketplace, ecommerce, or platform ecosystemsExpert-level fluency in human-centered design methodologies with proven ability to customize processes for large, complex, multi-stakeholder initiativesProven track record of designing experience frameworks that span multiple products, platforms, and user segmentsStrong business acumen with ability to identify market opportunities, competitive threats, and strategic positioning for platform businessesDeep experience working with commerce platforms and technologies such as Azure Marketplace, Salesforce AppExchange, Google Cloud Marketplace, SAP Store, ShopifyExceptional communication, storytelling and leadership abilities that build trust and alignment across diverse cross-divisional stakeholder groupsPreferred QualificationsYou are up to date on the latest trends and advancements for developer experiencePartner ecosystem experience within multi-sided marketplace dynamics and platform business modelsExpert-level prototyping skills in Figma, Framer, or similar tools with ability to communicate complex system interactionsAdaptable and resilient in a fast-paced, evolving environment while consistently bringing strong problem-solving skills and meticulous attention to detailExhibits systems thinking with ability to illustrate relationships between customer workflows, partner needs, third-party developer/solution builder needs and business objectivesLearn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:Are you an existing contractor or consultant with Autodesk?Please search for open jobs and apply internally (not on this external site).

AVP, Enterprise Digital Experience Enablement – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Thu, 24 Jul 2025 05:35:22 GMT

Job description: We are seeking a visionary and collaborative leader to join our team as Assistant Vice President (AVP), Enterprise Digital Experience Enablement, a pivotal role in Manulife’s multi-year transformation to unify and modernize its digital ecosystem across Canada, the U.S., Asia, and Global Wealth & Asset Management. This AVP will drive the enterprise-wide content and experience platform strategy, focusing on integrating Adobe Experience Manager (AEM) Cloud and Enterprise Digital Asset Management (DAM) to deliver consistent, scalable, and personalized digital experiences. The role involves strategizing, procuring, adopting, and governing these platforms, while ensuring alignment with our global design system, content operations, and AI-powered optimization capabilities.As a foundational leader, the AVP will guide the end-to-end transformation, from implementing and configuring AEM Cloud and DAM to driving business outcomes through effective governance and GenAI-led automation for authoring, tagging, and content delivery. Working in a “two-in-a-box” model with a complementary Global Technology leader, the AVP will co-lead the enterprise digital experience platform, ensuring successful business and technical execution of our CMS and DAM strategy, including implementation, governance, and optimization. The AVP will act as a central partner to Global Digital Marketing and Segment Marketing teams, ensuring local business needs are met while aligning with global standards, capabilities, and infrastructure.Position Responsibilities:Platform Strategy & Enablement

  • Lead strategy of a global instance AEM Cloud CMS and enterprise DAM platform that supports multilingual, multi-brand, and market-specific content needs
  • Guide procurement, setup, configuration, permissions, provisioning, and monitoring of AEM Cloud and DAM environments
  • Partner with Technology to leverage and govern cloud-native platform capabilities – including AI-powered authoring, automated tagging, performance monitoring, headless content delivery, and scalable workflows – to drive authoring efficiency, content reuse, and time-to-market improvements
  • Partner with Technology to define and implement interoperability standards and integration patterns to support common enterprise capabilities – such as search (e.g. Coveo), IP detection, consent management (e.g. OneTrust), and universal cookie frameworks – ensuring secure, compliant, and consistent digital experiences across all markets and segments

Experience Delivery & Optimization

  • Partner with Global Digital Marking to ensure the CMS and DAM platforms are embedded in the experience delivery process—from co-authoring with GenAI to templated design extensions and SEO optimization
  • Partner with the Global Design System team to ensure platform components, templates, and tools drive brand consistency, authoring efficiency, and accessibility compliance
  • Partner with Global Digital Marking to define platform best practices in SEO, IA, content structure, DAM usage, tagging, and automated performance testing

Enterprise Integration

  • Partner with Global Digital Marketing and Technology to integrate AEM Cloud and DAM into the broader Adobe Experience Cloud stack (AA, AJO, Creative Cloud), as well as common enterprise capabilities
  • Ensure seamless data flows across systems to enable analytics, personalization, experimentation, and consent management

Business Value & Benefits Realization

  • Collaborate with Global Marketing Strategy, FP&A, Global Digital Marketing and Segment Marketing & Technology teams to define, quantify, and track the expected and realized business benefits of platform adoption – including cost saving and operational efficiencies

Governance, Operations & Reporting

  • Partner with Global Digital Marketing, Brand and Segment teams to establish a global governance model for platform and DAM use, including access controls, prioritization frameworks, usage policies, funding models, and decision rights
  • Define and deliver global KPIs, common reporting dashboards (e.g., traffic, operational health, usage), and performance insights that inform continuous improvement

Change Leadership & Adoption

  • Build and lead a cross-functional team comprising internal staff, global partners, system integrators, and CMS/DAM experts
  • Champion platform adoption through structured change management, training, communication, and onboarding programs
  • Define a roadmap for increasing platform maturity, including identification of repeatable tasks, reusable assets, and shared services across markets

Migration Leadership

  • Lead the planning, sequencing, and execution of the enterprise-wide site migration strategy, enabling teams to redesign and rebuild experiences on AEM Cloud with minimal disruption
  • Drive measurable outcomes by maximizing reuse, minimizing technical debt, and ensuring platform sophistication is fully leveraged—across both headful and headless delivery models

AI & Automation

  • Identify, integrate, and govern use of GenAI agents to streamline co-authoring, tagging, metadata enrichment, and other automation opportunities
  • Continuously assess AI opportunities to reduce manual effort, accelerate time to market, and improve content performance

Required Qualifications:

  • 10+ years in digital platform leadership, including enterprise CMS/DAM implementation and cloud migrations
  • Deep expertise in AEM Cloud, headful and headless architecture, and experience platform modernization
  • Bachelor’s degree in Digital Marketing, Computer Science, or related discipline; MBA or master’s degree preferred
  • [Licenses if required]

Preferred Qualifications:

  • Proven success managing large-scale platform transformations in global, matrixed organizations
  • Experience driving adoption of complex platforms through structured change management, training, and business enablement.
  • Strong understanding of digital experience, design systems, content governance, content architecture, tagging, SEO, and accessibility (WCAG)
  • Familiarity with Adobe Experience Cloud (AEM, Assets, Analytics, AJO) and integration of compliance, personalization, and search tools (e.g., Coveo, OneTrust).
  • Exceptional collaboration, influence, and communication skills—able to drive alignment and action across diverse stakeholders and geographies

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Referenced Salary Location Toronto, OntarioWorking Arrangement HybridSalary range is expected to be between $123,400.00 CAD – $229,300.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife is looking for an Assistant Vice President (AVP) of Enterprise Digital Experience Enablement to lead a significant transformation of its digital ecosystem across various regions. This role focuses on implementing and optimizing Adobe Experience Manager (AEM) Cloud and Digital Asset Management (DAM) platforms to ensure consistent, scalable, and personalized digital experiences.

Key responsibilities include:

  • Platform Strategy: Leading the strategy for AEM Cloud and DAM, including procurement, setup, and governance.
  • Experience Optimization: Collaborating with Digital Marketing to integrate platforms into the experience delivery process and drive best practices.
  • Enterprise Integration: Ensuring the integration of AEM Cloud and DAM within the broader Adobe Experience Cloud stack.
  • Business Value: Working with marketing and finance teams to track the benefits of platform adoption.
  • Governance and Reporting: Establishing a governance model for platform usage and delivering global KPIs.
  • Change Leadership: Building and leading cross-functional teams to promote platform adoption.
  • Migration Leadership: Planning the enterprise-wide migration to AEM Cloud.
  • AI & Automation: Identifying automation opportunities to improve processes.

Qualifications: Candidates should have over 10 years in digital platform leadership, with expertise in AEM Cloud and strong collaboration skills. A bachelor’s degree is required, with an MBA preferred.

Manulife promotes diversity and offers a flexible, supportive work environment with a robust benefits package. The salary range for this position in Toronto is CAD 123,400 to 229,300.

Senior Strategy Manager, AI Integration & Team Experience – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $102000 – 154000 per year

Job date: Wed, 23 Jul 2025 03:37:32 GMT

Job description: DescriptionJoin our team and what we’ll accomplish togetherAre you ready to shape the future? We are building something transformative, and we’re seeking an impactful and foundational Senior Strategy Manager to join our newly formed AI Integration & Team Experience team. This role calls for a people-focused, hands-on, and forward-thinking individual who is driven to bridge the gap between our existing AI tools and our team’s specific business needs. You’ll be the architect translating our shared vision into tangible outcomes, ensuring AI becomes an intuitive, seamless partner woven into the fabric of our daily routines across the entire DOTComm teamHere’s the impact you’ll makeReady to shape the future on how teams work with AI? We’re seeking a dynamic Senior Strategy Manager for AI Integration & Team Experience who thrives on translating needs into AI-powered solutions! You will mastermind AI integration within DOTComm, forging connections across diverse teams and inspiring collective action that drives real results. You’re someone who sees ambiguity as your playground – armed with strong practical knowledge of existing AI tools, you’ll guide adoption and integration (not get lost in technical weeds), translating AI’s potential into actionable, people-first solutions. This isn’t about data science wizardry; it’s about being the strategic force that empowers teams to leverage existing AI capabilities through innovative collaboration, making you the architect of how we work smarter, together!Here’s how

  • Discover & Strategize AI Opportunities: Lead the gathering and interpretation of AI Use Cases within DOTComm teams to elevate daily tasks and drive tangible value. Strategically categorize these Use Cases and develop project plans, sizing, and timelines for seamless implementation.
  • Partner with AI Experts: Collaborate and form strong working partnerships with adjacent AI teams for consultation, expertise support, and shared learning.
  • Build an AI-Forward Culture: Support the establishment of best practices and AI culture norms across the VP team.
  • Measure & Showcase Impact: Develop and implement reliable methods to create, drive, and record measurable business results specific to each team, demonstrating clear business impact. Also, drive intangible results showcasing holistic benefits.
  • Communicate & Celebrate Success: Ensure high visibility and compelling communication of AI progress and wins, keeping everyone informed and excited about our collective achievements.

QualificationsWhat you bring

  • 5+ years of progressive experience in project management, strategy execution, or similar roles, with a focus on driving technology adoption and business process improvement.
  • Demonstrated working knowledge of existing AI tools and platforms, gained through direct usage and proven experience integrating them into business operations. This is about application, not AI development.
  • Exceptional track record of guiding initiatives from idea to successful implementation,
  • Proven ability to inspire and facilitate change, championing the adoption of new tools and processes across diverse organizational landscapes.
  • Highly collaborative with effective interpersonal skills, adept at influencing and building strong partnerships and trust within cross-functional teams
  • Strong analytical acumen, capable of defining metrics, tracking progress, and delivering impactful results.

You are the missing piece of the puzzle:

  • You are passionate about empowering people to effectively utilize existing technology, particularly AI, to achieve their full potential.
  • You are a natural connector, able to simplify complex ideas and foster understanding across diverse teams.
  • You are a true team player, finding success in shared achievements and uplifting others.
  • You view challenges as exciting opportunities to innovate and shape uncharted territory, rather than obstacles.
  • You thrive in ambiguity, adept at navigating dynamic environments and prioritizing effectively without a rigid roadmap.

Great to Have:

  • Working knowledge and experience with Google Gemini, Fuel iX, Notebook LM, JIRA

Salary Range: $102,000-$154,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Job Summary: Senior Strategy Manager, AI Integration & Team Experience

Overview:
Join a transformative team as a Senior Strategy Manager focused on integrating AI into daily operations. This role bridges existing AI tools with business needs, making AI a seamless partner across the DOTComm team.

Key Responsibilities:

  • Discover & Strategize: Identify AI use cases and create project plans for implementation.
  • Collaborate: Build strong partnerships with AI experts to share knowledge and support.
  • Foster Culture: Establish best practices for an AI-driven culture within the team.
  • Measure Impact: Develop methods to track and showcase tangible and intangible business results.
  • Communicate Success: Highlight progress and celebrate achievements across the team.

Qualifications:

  • 5+ years in project management or strategy execution, focusing on tech adoption.
  • Proven experience with AI tools and integrating them into business processes.
  • Strong track record in guiding projects from conception to implementation.
  • Excellent interpersonal skills for effective collaboration and influence.
  • Strong analytical skills for defining and tracking metrics.

Ideal Candidate Traits:

  • Passionate about empowering teams with technology, particularly AI.
  • Natural connector able to simplify complex ideas.
  • Team player enthusiastic about shared success.
  • Thrives in ambiguous environments and views challenges as innovation opportunities.

Preferred Experience:

  • Familiarity with tools like Google Gemini, Fuel iX, Notebook LM, and JIRA.

Compensation & Benefits:

  • Salary range: $102,000 – $154,000 + 15% performance bonus.
  • Comprehensive benefits including vacation, flexible work options, pension matching, and career development opportunities.

Company Culture:
TELUS emphasizes a people-focused, innovative, and diverse work environment, committed to making a positive impact through technology. Applicants are encouraged to embrace diversity and inclusion.

If you’re ready to help shape the future with AI, this role is for you!

Sephora – Stage Experience Lead – Full Time – Niagara Falls, ON

Company: Sephora

Location: Niagara Falls, ON

Expected salary:

Job date: Wed, 23 Jul 2025 04:58:52 GMT

Job description: Job ID: 269558
Store Name/Number: ON-Niagara Square (1584)
Address: 7555 Montrose Rd, Niagara Falls, ON L2H 2E9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora – Stage Experience Lead – Full Time – Niagara Falls, ON

Company: Sephora

Location: Niagara Falls, ON

Expected salary:

Job date: Mon, 21 Jul 2025 22:56:11 GMT

Job description: Job ID: 269558
Store Name/Number: ON-Niagara Square (1584)
Address: 7555 Montrose Rd, Niagara Falls, ON L2H 2E9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: RegularYou’ll love working here…
The Stage Experience Lead – Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.

  • Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
  • Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
  • Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
  • Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
  • Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

  • You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
  • The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Senior Market Research Manager, Customer Experience – Ipsos – Toronto, ON

Company: Ipsos

Location: Toronto, ON

Expected salary:

Job date: Sat, 19 Jul 2025 22:13:18 GMT

Job description: Job Category: ResearchJob Description:What makes this role important at Ipsos?As a Senior Market Research Manager, you will play a key role in building programs, supporting technology initiatives, and delivering strategic insights to our clients. Your work will require time management skills and keen attention to detail. Your day-to-day responsibilities will include managing CXM platform programs from implementation through to ongoing managed services support. You will work closely with your senior CXM team to ensure quality execution, program value and positive account health.Please note: this is a 12 month contracted position.What you can expect to be doing:

  • Executing all aspects of the research process from questionnaire programming and research design, data collection execution, big data management, analysis, and interpretation of results through to preparation of reports
  • Liaising on a regular basis with other team members as well as other key internal operations groups if needed, to ensure that accurate, reliable results are delivered to client in a timely, cost-efficient manner
  • Building and maintaining relationships with key clients by responding to queries and providing updates per client requests in an on-going timely manner.
  • Documenting work processes and creating new efficiencies to run complex tasks for large research tracking programs.
  • Providing day-to-day guidance and coaching to junior team members
  • May act as manager to one or more Account Managers/Research Analysts. Includes overseeing training schedule, day-to-day guidance and supervision, and providing feedback (both ongoing and during annual review and goal setting).

This might be the job for you if you have:

  • Bachelor’s degree in marketing, business management, computer science, research or related field
  • Ideal candidates will have up to 5 years of quantitative market research experience
  • Expertise working with customer satisfaction/experience tools and methodologies preferred
  • Ability to manage multiple projects – strong quantitative research project management skills
  • Experience working with platforms such as Qualtrics, Medallia or InMoment an asset
  • Comfortable processing, cleaning, and manipulating large data sets
  • Outspoken and ability to form and maintain significant and ongoing client relationships
  • Self-starter with the ability to successfully collaborate with a virtual team
  • Self-motivated, analytical individual with attention to detail who strives in a dynamic, deadline driven environment
  • Superior organizational, multi-tasking, decision-making and problem-solving abilities
  • Comfortable managing a demanding and multi-faceted workload
  • Works well in a team environment with colleagues at all levels

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!What’s in it for you:At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit:Commitment to DiversityIpsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data-they are the essence of who we are and what we do.We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.#LI-AA1#LI-HybridAbout Us:Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!About the Team:Customer Experience at Ipsos is All Things Customer. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.

Job Summary: Senior Market Research Manager at Ipsos

As a Senior Market Research Manager at Ipsos, you will be responsible for executing comprehensive market research processes, focusing on customer experience management (CXM) platform programs. This contract role includes managing all stages of research—from design to reporting—while ensuring quality and timely results for clients.

Key Responsibilities:

  • Manage research programs and support technology initiatives.
  • Collaborate with teams to ensure accurate and efficient results.
  • Build client relationships through proactive communication.
  • Document processes and improve efficiencies in research tracking.
  • Mentor junior staff and oversee their training and performance.

Qualifications:

  • Bachelor’s degree in a relevant field and up to 5 years of quantitative market research experience.
  • Familiarity with CX tools (e.g., Qualtrics, Medallia) and strong project management skills.
  • Proficiency in handling large datasets and strong analytical capabilities.
  • Excellent organizational skills and ability to work collaboratively.

Benefits:

  • Career development opportunities, generous benefits, flexible workplace policy, and a collaborative culture.

Company Overview:
Ipsos is a leading global research organization, focusing on analyzing data to provide insights that help clients understand markets and behaviors. The company is committed to diversity, inclusion, and creating an environment where all employees can thrive.

Work Environment:
A hybrid work model is in place to support collaboration while also valuing individual flexibility. Ipsos is recognized for its strong workplace culture and commitment to employee well-being.

The Career Foundation Event – Yorkdale Experience Centre – July 18, 2025 – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Sat, 19 Jul 2025 23:15:48 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitCIBC is excited to announce that we will be hosting a networking opportunity for candidates. This is an INVITE ONLY event.Client Service Representative (Hourly)What you’ll be doingAs a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.How you’ll succeedClient engagement – Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.Problem solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.Who you areYou put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.Financial Service RepresentativeWhat you’ll be doingAs a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.How you’ll succeedClient engagement – Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.Relationship building – Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.Who you areYou put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making.You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability. .What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location ON-Toronto, 3401 Dufferin Street, Unit 606Employment Type RegularWeekly Hours 37.5Skills Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

CIBC is creating a relationship-oriented bank focused on the modern world and is seeking talented professionals who prioritize client well-being. The bank is hosting an invite-only networking event.

Positions Available:

  1. Client Service Representative: Works in a fast-paced banking center, assisting clients with day-to-day banking needs, answering questions, and connecting them with appropriate teams. Candidates should be flexible with hours and locations.

  2. Financial Services Representative: Engages with clients to understand their financial goals, offers personalized service, and recommends suitable products. Flexibility with hours and locations is also required.

Successful Candidates Will:

  • Put clients first and engage purposefully.
  • Solve problems by empathizing with clients.
  • Leverage technology to enhance service experiences.
  • Build relationships and networks in the community.

Desired Traits:

  • Goal-oriented and detail-oriented.
  • Passionate about personal and professional growth.
  • Committed to values of trust, teamwork, and accountability.

CIBC Offers:

  • Competitive salary, benefits, pension plan, and employee recognition programs.
  • A culture of inclusivity and support for diverse abilities.

Applicants must be legally eligible to work and may undergo various assessments during the application process.

Manager Consumer Experience Design – AdventHealth – Orlando, FL

Company: AdventHealth

Location: Orlando, FL

Expected salary:

Job date: Fri, 18 Jul 2025 06:47:05 GMT

Job description:

Job Description: Brand and Marketing Integration Specialist

Position Overview:

We are seeking a Brand and Marketing Integration Specialist who will play a pivotal role in unifying various departments—including branding, marketing, design, IT-digital, clinical, human resources, operations, and strategy. This role will involve a deep collaboration across teams to enhance our digital experience and ensure that our consumer engagement strategies are integrated seamlessly.

Key Responsibilities:

  • Cross-Departmental Collaboration: Partner with teams across branding, marketing, design, IT, clinical, HR, operations, and strategy to foster cohesion in messaging and brand representation.
  • Digital Experience Integration: Utilize a comprehensive understanding of how digital experiences affect consumer interactions, optimizing touchpoints across the customer journey.
  • Process Optimization: Assess and refine processes that influence consumer engagement, ensuring that all departments work harmoniously towards common goals.
  • Research & Analysis: Conduct market research and analyze consumer data to inform strategies that align with business objectives and enhance the overall digital experience.
  • Strategy Development: Contribute to the formulation of strategies that leverage digital tools and platforms to enhance brand visibility and consumer loyalty.

Qualifications:

  • Proven experience in marketing, branding, or a related field.
  • Strong understanding of digital marketing and consumer behavior.
  • Excellent communication and interpersonal skills, capable of working collaboratively across multiple teams.
  • Analytical mindset with experience in market research and data interpretation.
  • Ability to manage multiple projects and adapt to a fast-paced environment.

Join us in shaping the future of our brand’s digital presence while enhancing the consumer experience at every touchpoint!

FALL STUDENT – VISITOR EXPERIENCE, EVENT AND MARKETING SUPPORT – Banque de développement du Canada – Vancouver, BC

Company: Banque de développement du Canada

Location: Vancouver, BC

Expected salary:

Job date: Fri, 18 Jul 2025 02:33:37 GMT

Job description: ? BDC is recruiting a Student in our Visitor Experience, Event and Marketing Support team at our Vancouver office. The… preparation and execution of marketing events and activities taking place in our, cutting-edge and inspiring work environment…