HYBRID* TEMP Project Coordinator – Tews – Orlando, FL

Company: Tews

Location: Orlando, FL

Expected salary: $25 – 29 per hour

Job date: Thu, 17 Apr 2025 22:46:55 GMT

Job description: The ideal candidate for this job will have a solid foundation in data flow and marketing concepts. They should be comfortable collaborating with cross-functional teams, including developers, analysts, and marketing personnel. Experience with SCRUM/Agile methodologies and enterprise level projects is a plus. This role requires strong communication skills and the ability to work well in a fast-paced environment.

Program Manager (Revenue) – 13 Month Contract – Hybrid – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Wed, 16 Apr 2025 22:48:20 GMT

Job description: COMPANY OVERVIEW:The Globe and Mail is a national icon and one of Canada’s most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we’ve garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees’ growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.No matter your position at The Globe, you’ll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.POSITION OVERVIEW:Working with the Brand Partnership Sales Team, Globe Content Studio, Ad Operations teams and Marketing, this role will undertake the project management of multi-platform programs from conceptual phase, through execution and program completion. Programs may include print and digital integrated, custom editorial features, sponsor content or paid post products, contests and promotions, events, advertiser video or photo shoots, podcasts, magazine production. This is a 13 month contract position.KEY RESPONSIBILITIES:

  • Manage appropriate internal and external communications for each project with sales, layout/production, marketing art department requests, research, content studio, traffic, content flow and approvals.
  • Support in the preparation of client materials including PowerPoint presentations, statement of work, critical path/workback schedules and budgets to help the brand partnership managers and media strategist teams sell through on content programs.
  • Once a program is sold, create and maintain regular status reports and delivery schedules for internal and external stakeholders to ensure the program is on time and on budget.
  • To communicate to the brand partnership manager any ‘out of scope’ issues that will impact the delivery of the program so that they can manage client expectations. Ensure that the Brand Partnership Managers and Content Studio Team (internal or freelance) are aware of the status of the project at all times.
  • Liaise with clients, media agencies, creative agencies, external contractors, and internal Globe staff involved in a program to ensure campaigns are efficiently executed.
  • Facilitate booking and invoicing of media campaigns, production and additional project expenses, in a timely manner.
  • Compile program metrics reporting and final program summary in conjunction with ad operations, social strategist, media strategist sales and Content Studio, based on agreed upon cadence of a content campaign.
  • Assist Content Studio with arrangement and execution of photo and video shoots, as required.
  • Arrange internal and external (Client or Agency) program kick-off and status meetings/calls.
  • Work with internal event team on behalf of clients who have a “content” component as part of the overall event.

QUALIFICATIONS:

  • Must exhibit well developed skills in the areas of organizing and prioritizing multiple projects, detail orientation and the ability to work and simultaneously manage multiple deadlines.
  • Must be quality control oriented, particularly regarding the creative development of advertorial content (print and digital).
  • Must exhibit high proficiency with Microsoft Office Suite of products. (Excel, PPT, Word)
  • Demonstrated familiarity with newspaper, magazine and online media sales, production and tracking procedures.
  • Magazine pre and post production experience an asset.
  • Familiarity with Digital and print tracking systems such as SAP, Google Ad Manager, Omniture and Google Analytics, and social media platforms.
  • Post-secondary education or equivalent, and experience working with advertising agencies would be an asset.
  • PMP designation or training considered an asset.

SALARY: This position is classified under Group F(a) of the Advertising Collective AgreementWHY CHOOSE THE GLOBE:The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.WE OFFER:

  • Competitive compensation to ensure we hire, retain and reward team members
  • Hybrid work environment that promotes work-life balance
  • Competitive health and dental benefits
  • Defined Benefit pension plan
  • On-site chiropractor and registered massage therapist
  • Employee and family assistance program
  • Free digital subscription to globeandmail.com and 40% off other Globe products

SUPPORTING YOUR GROWTH:

  • We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
  • There are lateral and upward advancement opportunities for rewarding and developing careers.
  • We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.
  • We support continuing education and provide both internal and external opportunities for training and development.

VACCINATION POLICY:All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACEThe Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

The Globe and Mail is a well-known media brand in Canada, committed to providing top-quality journalism and promoting diversity and inclusion. They offer flexible work arrangements, training opportunities, and support for personal growth. The company is looking to hire a Project Manager to oversee multi-platform programs, working with various teams to ensure successful execution. They offer competitive compensation, a hybrid work environment, and opportunities for career advancement and development. The Globe requires all employees to be fully vaccinated and is dedicated to creating a diverse and inclusive workplace. Accommodations are available for applicants with disabilities.

Product Support Specialist (Revenue) – Hybrid – The Globe and Mail – Toronto, ON

Company: The Globe and Mail

Location: Toronto, ON

Expected salary:

Job date: Thu, 17 Apr 2025 22:18:23 GMT

Job description: POSITION OVERVIEW:The Product Support Specialist (PSS) plays a key role in ensuring exceptional customer experiences at The Globe and Mail. This role collaborates directly with readers, subscribers, and internal/external partners to resolve escalated issues, provide support, and contribute subject matter expertise. Working collaboratively across teams, this role directly contributes to optimizing service delivery, building subscriber loyalty, and achieving our customer experience goals.KEY RESPONSIBILITIES:

  • Resolve escalated customer service issues with subscribers and readers across phone, email, chat, and social media channels.
  • Provides product and process support to front-line service team members, empowering them to effectively assist customers.
  • Collaborates with Product Managers, IT, vendors and other stakeholders to troubleshoot and resolve complex customer service issues.
  • Drafts clear and concise knowledge base articles (internal and public-facing) for both new and existing processes to enhance self-service and reduce support workload.
  • Leverages expertise with service platforms (Salesforce, AWS Connect, Zuora, Limio, etc) to support the analysis of customer service issues upon management request. This includes reviewing user behavior, transactions, and customer feedback.
  • Utilizes data-driven insights to inform process improvement recommendations to enhance the customer experience and empower agents to deliver exceptional service.
  • Provides subject matter expertise (SME) on The Globe and Mail’s products and services, collaborating with internal teams (sales, marketing, QA, product, etc.) on new initiatives, assigned projects, service enhancements and policy changes.
  • Creates clear and concise Jira tickets with user stories outlining desired outcomes and acceptance criteria as required.
  • Collaborates with internal stakeholders to update training documentation for the Contact Centre. This includes documenting workflows and any product-specific information. As required, participates in knowledge transfer sessions with the Contact Centre trainer.
  • Maintains in-depth knowledge of The Globe and Mail’s products and services including related features and benefits.

Note: Possible shift and weekend work scheduleQUALIFICATIONS:

  • Minimum of 3 years working in a technical, customer support role or / and post-secondary degree in an equivalent field
  • Possess exceptional oral and written communication skills. Specifically using the phone, chat, email and social. Is able to communicate complex concepts in a clear and concise format
  • Has a genuine passion for helping people and providing excellent customer service
  • Possesses strong problem resolution skills and is able to successfully de-escalate complex customer issues
  • Strong working knowledge of Microsoft Suite and ability to learn and use web-based SaaS tools
  • Proficiency in PC and Macintosh desktop browsers and operating systems
  • Proficient in understanding and use of the web and digital technology and general ease of learning new and updated technologies
  • Strong understanding of tablet and mobile technology including Apple iOS and Android.
  • Strong understanding of SSO concepts, social login and overall digital account access options
  • Understanding of financial investments/products (stocks, funds, etc.) is an asset
  • Intimate knowledge of Globe and Mail Customer Care applications (SAP, Jira, Salesforce Service Cloud, Amazon Connect, Slack) is an asset
  • In depth knowledge of The Globe and Mail’s suite of Digital products with a specialization in technical troubleshooting (Gam.com, Globe2Go, Globe and Mail investment tools) is an asset.

SALARY: This position is classified under Group BB of the Circulation Collective Agreement.

The Product Support Specialist at The Globe and Mail plays a crucial role in providing exceptional customer experiences by resolving escalated issues, supporting front-line service team members, collaborating with internal stakeholders, and creating knowledge base articles. The ideal candidate should have at least 3 years of experience in a technical customer support role, excellent communication skills, a passion for customer service, and proficiency in various technologies. Knowledge of financial investments and specific software applications used by The Globe and Mail is an asset. The position falls under Group BB of the Circulation Collective Agreement.

HYBRID* TEMP Project Coordinator – Tews – Orlando, FL

Company: Tews

Location: Orlando, FL

Expected salary: $25 – 29 per hour

Job date: Fri, 18 Apr 2025 05:48:39 GMT

Job description: The ideal candidate for this job will have a strong basic understanding of data flow and marketing concepts. They should have experience working on cross-functional teams, including developers, analysts, and marketing personnel. Exposure to SCRUM/Agile methodologies and enterprise settings is a plus. This role involves collaborating with various teams to effectively analyze and implement marketing strategies. The candidate should have excellent communication skills and be able to adapt to dynamic environments.

OpenTable – Senior Engineer, Enterprise Systems (Hybrid) – Toronto, ON

Company: OpenTable

Location: Toronto, ON

Expected salary: $145000 – 185000 per year

Job date: Thu, 10 Apr 2025 07:23:59 GMT

Job description: This will be a remote role to start, with plans to transition to hybrid 2x/week in office, likely in downtown Toronto, Canada.With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK’s portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.The Role:The Enterprise Systems Team sits within the Technology Operations organization and partners with finance, business, analytics, product, and engineering to help build and deliver projects to increase business efficiency and automate global teams’ business processes. This individual will contribute to the design, development, and delivery of great business-facing products, system enhancements, and critical reporting to finance and business partners.In this role, you will:

  • Work closely with the business and product teams to lead cross-product improvements and initiatives
  • Write code to implement new tools and platforms, and maintain existing ones
  • Review and update existing integrations
  • Drive architecture evaluations and decisions to build reliable and observable systems
  • Build rapport with partners, manage expectations and deadlines by providing guidance
  • Mentor and lead a team to effectively align resources with priorities and oversee work quality and ongoing operational support being delivered to the finance partners

Please apply if you have:

  • Bachelor’s Degree or equivalent, preferably with an engineering/technical background
  • 5+ years writing code, with 3+ years on a FinTech/enterprise technology team
  • Demonstrable experience deploying JavaScript and TypeScript, PHP code in an enterprise environment
  • SQL experience
  • Technical skills with prior hands-on experience developing and integrating financial systems such as ERP, AP Automation, AR Receivables, Travel and Expense, Enterprise O2C, R2R, and P2P integration platforms
  • Strong communication, critical thinking, and strong analytical skills
  • Strong attention to detail and commitment to data accuracy, adherence to data governance, and control requirements
  • Comfortability partnering cross-functionally with engineering, product, finance and busipartnerslders
  • Eagerness to constantly learn and grow in the role while adapting to whatever new systems are needed in the future

Benefits:

  • Paid Time Off – 20 days a year
  • Birthday/celebration PTO – 1 day
  • Annual company weeks off
  • Flexible sick time off
  • Paid volunteer time
  • Parental Leave Benefits
  • Dental & Vision Insurance
  • Life & Disability Insurance
  • Group RRSP and DPSP
  • Major Medical Insurance (dependent care options)

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Canada located role is $145,000-$185,000.In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.Diversity, Equity, and InclusionOpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Randstad – Software Development Manager | Hybrid – Mississauga, ON

Company: Randstad

Location: Mississauga, ON

Expected salary:

Job date: Fri, 11 Apr 2025 00:12:06 GMT

Job description: We are seeking an experienced and hands-on Software Development Manager to lead and support a multidisciplinary team of developers, QA specialists, and analysts in delivering high-quality, scalable software solutions. The ideal candidate will have a strong technical background in software development, excellent leadership capabilities, and the ability to align engineering efforts with broader strategic goals. You will be responsible for managing the full software development lifecycle, fostering innovation, and ensuring the timely delivery of secure, reliable products.If you feel that this role is interesting, and your profile is a good fit, I’d love to hear from you! The best and fastest way to get a response is to submit your updated resume to
hannah.austin@randstaddigital.comAdvantages
Hybrid work model with office and remote flexibility
Opportunity to lead a talented and collaborative technical team
Work on diverse projects involving .NET, cloud technologies, and modern architecture
Engage in strategic planning while staying technically involved
Leadership development opportunities and exposure to enterprise-level solutionsResponsibilities
Lead, mentor, and manage a cross-functional team of developers, QA professionals, and analysts in a collaborative, innovative environment
Drive team scheduling, coordination, and resource management to maintain project momentum
Oversee software architecture and product design to ensure scalability, security, and performance in alignment with organizational goals
Actively participate in coding and technical reviews, primarily using .NET and SQL technologies
Manage the end-to-end software development lifecycle (SDLC), including planning, development, QA, deployment, and support
Ensure adherence to software development best practices, including code standards, automation testing, and release protocols
Manage team backlog, capacity, task assignment, and delivery timelines
Set goals, conduct one-on-one meetings, provide performance feedback, and oversee staff development
Identify technical debt and implement improvement plans with input from stakeholders
Stay current with emerging technologies and organize training or knowledge-sharing initiatives to promote continuous learning
Participate in hiring, staff evaluations, and issue resolution as needed
Provide regular updates on project scope, progress, and deliverables to leadershipQualifications
University or College degree in Computer Science or related field
Minimum 8 years of application development experience, including people management responsibilities
Strong technical expertise in:
.NET Core, ASP.NET, C#.NET, VB.NET, T-SQL
System design, Microservices, Dependency Injection, OOP, SOLID Principles
Cloud technologies (AWS or Azure), cybersecurity, multi-tier architecture
API integration, XML/JSON, pipelines, IIS
Project management and tracking tools (e.g., MS Project, JIRA, Azure DevOps)
Experience developing web and desktop applications; POS systems experience is a plus
Proven ability to solve complex technical problems and deliver reliable solutions
Strong communication skills with the ability to convey technical concepts to both technical and non-technical audiences
Comfortable coaching and guiding junior team members while supporting team diversity and inclusion initiatives
Skilled in stakeholder management and delivering updates to cross-functional teamsSummary
We are seeking an experienced and hands-on Software Development Manager to lead and support a multidisciplinary team of developers, QA specialists, and analysts in delivering high-quality, scalable software solutions. The ideal candidate will have a strong technical background in software development, excellent leadership capabilities, and the ability to align engineering efforts with broader strategic goals. You will be responsible for managing the full software development lifecycle, fostering innovation, and ensuring the timely delivery of secure, reliable products.If you feel that this role is interesting, and your profile is a good fit, I’d love to hear from you! The best and fastest way to get a response is to submit your updated resume to
hannah.austin@randstaddigital.comRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.