Miovision – Implementation Technician – Kitchener, ON

Company: Miovision

Location: Kitchener, ON

Expected salary:

Job date: Sat, 29 Mar 2025 04:20:19 GMT

Job description: Miovision is a global industry leading company providing agencies and organizations modern tools to improve today’s traffic problems. We offer solutions that collect multimodal traffic data and uncover actionable insights, helping organizations get more out of their road network. The result: streets capable of moving more people – safely and efficiently – whether they are in a car, on a bus, on a bike or e-scooter, or walking. Since 2005, our systems have counted or assisted more than thirty billion vehicles around the world. With global headquarters in Kitchener, Canada, as well as operations in Germany, Serbia and the United States. For more information, visit .Summary of Position:Miovision is looking for an Implementation Technician to join our team. We love to meet our customer’s needs with every interaction. Our Customer Projects and Implementation team empowers our customers to ensure seamless onboarding of their Mivision applications and hardware, maximizes revenue recognition, and drives a culture of Customer First through an industry leading customer journey. If that sounds like the team you want to work for, this opportunity is for you.The Customer Projects and Implementation team loves being at the forefront of new customer introductions, onboarding and creating the best experience for every situation. They thrive on engaging with our customers to help achieve implementation across the portfolio of Miovision’s solutions and share industry best practices and thought leadership. They use our product daily and are experts in helping customer facing teams define and execute their strategy. Our Implementation Technicians are excellent at collaborating with their internal, cross-functional team members and external customers to drive alignment and execution for our customers.Key Duties & Responsibilities:

  • Coordinate and implement purchased Miovision solutions via cloud based tools interfacing with both Miovision hardware and cloud applications.
  • Successfully build customer relationships from “new to renew”, including onboarding, adoption, expansion.
  • Document each individual customer journey and implementation process with a focus on accuracy and data integrity
  • Develop trusted relationships with customer key contacts, and end-users.
  • Effectively advocate for our customers and constructively work with cross-functional counterparts to evolve, scale, and improve the customer journey.
  • Develop a deep understanding of your customer’s key objectives and help deliver to those objectives in a consultative way.
  • Be a problem solver for your customers and internally – see a challenge, create a solution.
  • Coordinate with the product and engineering teams on product documentation and customer enablement
  • Some travel is required in the North America region.

Skills Required:

  • Experience with technical implementation of cloud based products, preferably in the traffic or ITS industries.
  • Results-oriented, driving technical and commercial outcomes for both Miovision and the customers you support
  • Ability to learn and execute technical concepts for both Miovision products and our customer’s requirements, aligning the two.
  • Required passion and empathy to understand your customers and deliver to their needs
  • Previously demonstrated leadership qualities that show your ability to be a technical problem solver, a builder, and to continually improve people & processes around you.
  • Strong oral and written communication skills

Experience Required:

  • Bachelor’s degree or equivalent experience in information technology, engineering, or equivalent experience.
  • Experience with implementation, project management, and/or installation, in a technical field.

Nice-to-have Skills & Experience:

  • Experience in the Traffic and ITS industry
  • Experience working with traffic controller programing
  • Experience with networking and IOT
  • Fluent in additional languages a plus (French or Spanish preferred)

Perks and Benefits:Note: We do offer flexible onsite and remote work options. Our Benefits are designed to reflect this and include:

  • Comprehensive health benefits starting on day one
  • RRSP Matching Plan
  • Variable Incentive Plan

: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December * Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7

  • Internet subsidy and a remote work allowance
  • Enhanced paternity and maternity leaves
  • Unlimited vacation policy
  • Wellness offerings (Fitness, Mindfulness)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs.PLEASE BE AWARE OF FRAUD: Applicants interested in applying for roles at Miovision should apply directly via the details provided on our careers page. We communicate directly with applicants and will not request banking information, payment, or fees during any point of the recruitment process. We do not conduct interviews via text message. If you suspect that a third party is impersonating Miovision or requesting payment for recruitment on behalf of Miovision, please alert us via recruitment@miovision.com.To all recruitment agencies: Miovision does not accept agency solicitation or resumes. Please do not forward resumes to our HR alias e-mail address, to any Miovision employee, or to other Miovision e-mail addresses. Miovision will not pay any fees related to unsolicited resumes.Powered by JazzHR

World Vision International – Lead, Grant Implementation, Risk and Compliance – Mississauga, ON

Company: World Vision International

Location: Mississauga, ON

Expected salary:

Job date: Sat, 29 Mar 2025 23:22:28 GMT

Job description: Lead, Grant Implementation, Risk and ComplianceMississauga, ON, Canada Req #1130Wednesday, January 8, 2025Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:For Children. For Change. For Life.Position:Lead, Grant Implementation, Risk and ComplianceReports to:Director, Program Excellence & Impact DeliveryPosition Term:Full Time PermanentPrimary Location:Mississauga, Ontario, CanadaWorkplace Type:HybridJob Purpose:If you thrive on doing amazing, purposeful work that makes a real and lasting difference in the lives of the world’s most vulnerable girls and boys, then you could be the perfect fit to join our collaborative Programs & Policy team.As World Vision Canada’s (WVC) grant portfolio is growing, we are looking for a Lead who can lead our grant risk and compliance functions as we continue to diversify our institutional donor base. The Lead, Grant Implementation, Risk and Compliance will work closely with internal stakeholders to review, develop, and implement procedures and systems to support, strengthen and monitor grant compliance with policies, donor requirements, applicable regulations, and grant compliance and management standards. The Lead will also provide portfolio-wide support to proposals and awards from inception to closeout, providing guidance and training, serving an advisory role from proposal design teams, and ensuring compliance with award terms and conditions, while working to minimize organizational risk. This includes, but is not limited to, support to troubleshoot reporting issues, ensuring due diligence and reporting requirements are met, maintaining policies and procedures, developing reporting guides, creation and tracking of contracts, subcontracts, MOUs, and other supporting grant documentation. Finally, the Lead will support efforts to pursue strategic efficiencies and enhancements in the award and administration of grants with key institutional donors,Gender equality is a priority focus of WVC. As such, all duties and responsibilities will be undertaken through a gender equality lens.Responsibilities:Support business development efforts

  • Maintain a broad and deep understanding of relevant donor policies, regulations, and procedures, and inform relevant staff on changing award requirements.
  • Support team to vet prospective donors for alignment with CRA requirements and WVC’s eligibility, while ensuring due diligence protocols are met.
  • Review funding opportunities as relates to award compliance requirements.
  • Coordinate with Business Development Managers to respond to donor and partner pre-award compliance inquiries and support proposal design stage.
  • Provide leadership on standardization of contract management, negotiation, and monitoring to align with CRA and donor policies in collaboration with WVC Legal and Program Finance.
  • Identify and help pursue opportunities to engage with institutional donors to streamline, simplify, and enhance grant administration and finance requirements.

Ensure grant compliance and minimize organizational risk

  • Support successful handover process from project design team to implementation team
  • Oversee grant management surge roster to ensure pipeline of grant managers available, and coordinate with People Leader role on recommendations for project management lead where level of effort is less than 100%
  • Support grant managers throughout the life of the project serving as the main point of contact for compliance-related questions, to problem solve and define processes to enhance compliance.
  • Ensure that program contracts, Memorandums of Understanding, partnership agreements, renewals and amendments move through the system in a timely manner.
  • Support grant management staff manage response to failures in compliance including fraud and safeguarding incident management.
  • Support grant management team to arrive at prompt and successful resolution of audits and investigations of potential or identified noncompliance.
  • Leadreview process should breach of compliance be discovered.

Foster a culture of trust, collaboration, and learning.

  • Facilitate regular and meaningful interaction among grant managers to create a space for sharing and learning through the Grant Management Community of Practice.
  • Support prioritization of work that spans across all grant managers – such as enterprise requests around content management strategy
  • Provide leadership to the management of risks associated with non-compliance through capacity building with multiple stakeholders, including GMs, to influence change, information sharing, and provide managers end-to-end support and direction to program implementation.
  • Develop and implement tools and communication strategies for grant compliance resources across the organization.
  • Influence relevant WVI initiatives, policy, and systems to align with WVC regulatory framework and donor required frameworks.

Qualifications:

  • BA in International Development or relatedfield.
  • 7+years of work experience in grants management and compliance.
  • Experience with grant reporting and a thoroughunderstanding of institutional donors and legal requirementsfor key donors including Global Affairs Canada, European Union, and some knowledge of UN Institutionsan asset.
  • Ability to understand and interpret program budgets and financial statements.
  • People skills/ability to build strong working relationships with peers.
  • Ability to work cross-organizationally with multiple stakeholders.
  • High degree of independence, initiative, responsibility, and accountability, as well as capability in a team environment.
  • Skills in cross-cultural communication and experience working with remote teams.
  • Good technical skills in writing, editing, formatting, and verbal communication.
  • Spanish or French would be an asset

Why Consider Us?

  • World Vision Canada has consistently been awarded Canada and GTA top employer awards.
  • We are Canada’s largest development, relief, and advocacy non-profit organization.
  • We embody an Agile mindset here.
  • We offer competitive pay and benefits. Our comprehensive health benefits start at day 1 which includes a Health Spending Account.
  • We match pension contributions up to 6% and provide a top-up for pregnancy & parental leaves.
  • We offer extra time off for restoration by closing for an additional day on long weekends, 6 times a year.
  • We provide up to six weeks’ vacation, plus paid sick days, personal days & wellness days.
  • We offer a family-friendly, caring, and flexible work environment.

#LI-HybridWe bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world – and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Thank you for your interest; however only those applicants selected for an interview will be contacted.

Manager, MOS Implementation – Teck Resources – Vancouver, BC

Company: Teck Resources

Location: Vancouver, BC

Job description: services, centres of excellence and business partnering. Reporting to the Program Manager, Operating System, Base Metals, the… Manager, MOS Implementation is responsible for supporting the development and user adoption of the Management Operating System…
The Manager of MOS Implementation is in charge of supporting the development and adoption of the Management Operating System within the base metals operating system. This role reports to the Program Manager and focuses on services, centers of excellence, and business partnering.
Title: Administrative Assistant

Location: Toronto, ON

Salary: Competitive

Our company is looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and

Expected salary:

Job date: Thu, 27 Mar 2025 23:27:27 GMT

Manager, MOS Implementation – Teck Resources – Vancouver, BC

Company: Teck Resources

Location: Vancouver, BC

Job description: services, centres of excellence and business partnering. Reporting to the Program Manager, Operating System, Base Metals, the… Manager, MOS Implementation is responsible for supporting the development and user adoption of the Management Operating System…
The Manager, MOS Implementation is responsible for supporting the development and user adoption of the Management Operating System within the base metals program. Reporting to the Program Manager, they will work to enhance services, centers of excellence, and business partnering within the organization.
Job Description

Position: Customer Service Representative

Location: Vancouver, BC

Salary: $17 – $20 per hour

Our company is seeking a Customer Service Representative to join our team in Vancouver, BC. The ideal candidate will be responsible for providing exceptional customer service to clients and customers.

Key Responsibilities:

– Respond to customer inquiries via phone, email, and in person
– Resolve customer complaints in a professional and efficient manner
– Process customer orders and returns accurately and timely
– Keep accurate records of customer interactions and transactions
– Assist with general office duties as needed

Qualifications:

– High school diploma or equivalent
– Previous customer service experience is an asset
– Excellent communication skills, both written and verbal
– Strong attention to detail and ability to problem solve
– Ability to work in a fast-paced environment

If you are a motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team!

Expected salary:

Job date: Fri, 28 Mar 2025 00:55:34 GMT

Senior Project Manager, IT Infrastructure Implementation – Clinical Support & Research Centre – Providence Health Care – Vancouver, BC

Company: Providence Health Care

Location: Vancouver, BC

Job description: ? Join our team as a Senior Project Manager, IT Infrastructure Implementation, as part of our Clinical Support and Research Centre… leader with expertise in project and change management? Do you excel at driving large-scale, impactful projects…
The content is a job advertisement for a Senior Project Manager position at a Clinical Support and Research Centre. The ideal candidate should have expertise in IT infrastructure implementation, project management, and change management with a focus on driving large-scale, impactful projects.
Title: Administrative Assistant

Location: Vancouver, BC

Company: Coreby

Job Description:

We are seeking a reliable and organized Administrative Assistant to join our team. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to prioritize tasks effectively. This role will involve providing administrative support to various teams within the organization, handling incoming and outgoing correspondence, maintaining office supplies, and assisting with various projects as needed.

Key Responsibilities:

– Manage incoming and outgoing communications, including answering phone calls, responding to emails, and routing messages to the appropriate person
– Maintain office supplies and equipment, including ordering supplies as needed
– Assist with scheduling meetings, booking appointments, and coordinating travel arrangements
– Prepare and distribute internal and external communications, memos, and reports
– Update and maintain employee records and databases
– Assist with project coordination and support, including preparing documents, organizing files, and providing administrative support to various teams within the organization
– Perform general office duties, such as photocopying, faxing, and filing

Qualifications:

– High school diploma or equivalent required
– Previous experience in an administrative role preferred
– Proficient in Microsoft Office suite
– Strong organizational and time management skills
– Excellent communication and interpersonal skills
– Ability to work independently and as part of a team
– Knowledge of office equipment and procedures

If you are a self-motivated individual with a strong attention to detail and a passion for supporting others, we encourage you to apply for this exciting opportunity. Join us and help us make a difference in the lives of our clients.

Expected salary:

Job date: Thu, 20 Mar 2025 23:31:26 GMT

Fidelity Investments – Product Implementation Manager – Toronto, ON

Company: Fidelity Investments

Location: Toronto, ON

Expected salary:

Job date: Sat, 15 Mar 2025 04:38:14 GMT

Job description: Job DescriptionCurrent work authorization for Canada is required for all openings.You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and expertly.Business OverviewFidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.For more information about Fidelity Clearing Canada, please visitThe OpportunityThe Product Implementation Manager is responsible for defining go-to-market strategies, managing rollouts and ensuring adoption of new products, services and processes across FCC’s client base.What You Will DoManage product, feature and service roll outs across the FCC product and service portfolio. Closely collaborates with the product solutions managers, marketing, training and support teams to develop effective go-to-market strategies and roll out plans ensuring successful execution across. This includes assisting in internal training and documentation to enable operational and technical support staff to support products and features.Works with clients to ensure new services, products/features are successfully deployed within their existing organizations.Responds to and manages product-related client feedback. Ensures prompt and effective response to client feedback. Centralizes and reports on feedback and works with product solution managers to evaluate items for potential future deliverables.Develops in-depth understanding of FCC’s products and services and how they are integrated within the platform and used across FCC’s client base and positions themselves as product partner for Support and Strategic Account Management teams.Defines and measures Objectives and Key Results (OKRs) as part of implementation project plans to measure and report on success and user adoption. Continuously improves framework, metrics, and data visualization techniques.Continuously improves got-to-market and implementation processes by researching industry best practicesOperate regular client focus groups to engage, educate and obtain constructive feedback from clients. Assist in aligning FCC product strategy and backlog with the needs of FCC’s clients.What We’re Looking ForUniversity degree or equivalent experience (nice to have degree or certification in adult training and development).3-5 years’ experience in client-facing roles in a B2B environment.Experience in product implementation.Product and/or project management preferred.What You Will BringExcellent organizational skills with proven track record in managing and delivering critical projects in a SaaS environment, experience launching products and features and defining go-to market strategies preferred.Ability to efficiently work and communicate across functions.Confident, strong relationship builder.Strong client experience with proven ability to understand client needs.Analytical mindset with experience in defining, visualizing, and reporting on business metrics to management.Highly effective research skills.Strong critical thinking and problem-solving skills.Excellent communication and leadership skills, both written and oral.Presentation skills – ability to present complex initiatives to varying audiences.The ability to drive consensus amongst key stakeholders.Some of the ways we’ll help you feel valued and supported as part of our team:Flexible working arrangements – 100% remote, hybrid, and in office optionsCompetitive total compensation, including company contributions to your group RRSP without a matching requirement from youComprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapyParental leave top-up to 100% of your salary for a period of 25 weeksUp to $650 for home office equipmentGenerous time off policy, including 2 paid days annually to volunteer at a charity of your choiceDiversity and inclusion programs, including an active network of Employee Resource GroupsExtensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designationWe care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards

  • Canada’s Top 100 Employers

o Greater Toronto’s Top Employers
o Canada’s Top Family-Friendly Employers
o Canada’s Top Employers for Young People

  • Great Place To Work® Certified

o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today’s Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program
o HRD – 5-Star Diversity & Inclusion EmployerDesignations

  • Canadian Compassionate Companies – Certified
  • Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter’s Most Innovative HR Team

Implementation Consultant – Benevity – Toronto, ON – Vancouver, BC

Company: Benevity

Location: Toronto, ON – Vancouver, BC

Job description: , Development, CS and Sales team on Industry trends Work with the Project Manager to update clients on project plans, milestones…, and tasks. Collaborate with Project Manager to create detailed project transition documentation to support end users and the…
The content discusses the importance of collaboration between development, customer service, and sales teams to stay informed about industry trends. It emphasizes the need to work with a project manager to update clients on project plans, milestones, and tasks. It also highlights the importance of creating detailed project transition documentation to support end users and ensure a smooth transition.
Position: Marketing Specialist

Location: Toronto, ON

Job Type: Full-time

Salary: $50,000 – $60,000 per year

Our company is looking for a creative and motivated Marketing Specialist to join our team. The ideal candidate will have experience in marketing strategy, digital marketing, and social media management.

Responsibilities:
– Develop and implement marketing plans to achieve sales and growth objectives
– Coordinate and execute marketing campaigns across various channels
– Create content for social media platforms, emails, and other marketing materials
– Analyze and report on campaign performance to optimize marketing efforts
– Collaborate with internal teams to ensure that brand messaging is consistent across all channels

Qualifications:
– Bachelor’s degree in Marketing or related field
– 2+ years of experience in marketing
– Strong written and verbal communication skills
– Proficiency in digital marketing tools and platforms
– Ability to work independently and as part of a team

If you are a dynamic and results-driven marketer looking for a new challenge, we would love to hear from you. Apply now!

Expected salary:

Job date: Thu, 13 Mar 2025 03:05:17 GMT

Implementation Specialist – Eastlink – Halifax, NS

Company: Eastlink

Location: Halifax, NS

Expected salary:

Job date: Sun, 09 Mar 2025 07:42:09 GMT

Job description: application process. Responsibilities: Reporting to the Team Manager, the Implementation Specialist – Business Services… is responsible to implement and deliver customer specific Voice, Data and Dedicated Internet solutions. Responsible for project…

The Implementation Specialist – Business Services is responsible for implementing and delivering customer-specific Voice, Data, and Dedicated Internet solutions. Reporting to the Team Manager, they are responsible for project execution and ensuring successful implementation.

PointClickCare – (Canada) Software Implementation Consultant – Financial – Mississauga, ON

Company: PointClickCare

Location: Mississauga, ON

Expected salary: $75200 – 80900 per year

Job date: Wed, 26 Feb 2025 23:09:06 GMT

Job description: PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real-time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.Join us and be part of a team that is making a real impact.To learn more about us, check out and connect with us on and .Position SummaryAs part of the Professional Services, Practice Delivery team, the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings.The Software Implementation Consultant will report to the Practice Manager, Professional Services.Key Responsibilities:

  • Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success
  • Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value
  • Translate technical requirements and execute system configuration setup (more complex than entry)
  • Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills
  • Act as a trusted advisor to the customer, build strong partnerships to develop implementation approaches that consider the impact to a customer’s business and daily workflows
  • Partner with internal stakeholders, including project managers and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction
  • In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
  • Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
  • Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
  • When needed, travel to customer on-site locations to lead and direct meetings and presentations

Required Experience:

  • Post-secondary education in accounting or technology preferred
  • Foundational understanding of artificial intelligence (AI) and enthusiasm for exploring and experimenting with AI
  • Passion for delivering an exceptional customer experience
  • Healthcare industry experience preferred
  • Excellent communication, organizational and collaboration skills
  • Consulting experience in software implementation, workflow analysis, recommendation development and measuring business outcomes
  • Multi-resource project team experience balancing milestones and objectives efficiently and on time
  • Proven ability to take accountability for a project, demonstrating initiative, and delivering on commitments to ensure customer objectives are met
  • The ability to quickly learn new concepts and technologies and convert them into customer solution value
  • Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
  • Ability to thrive in a high paced, complex team environment
  • Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills

$75,200 – $80,900 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $75,200 – $80,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.#LI-JD1#LI-RemotePointClickCare Benefits & Perks:Benefits starting from Day 1!Retirement Plan MatchingFlexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance ProgramAllyship and Inclusion CommunitiesEmployee Recognition … and more!It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Saint Elizabeth Health Care – DEIA Strategy and Implementation Intern (Masters Student Placement) – Markham, ON

Company: Saint Elizabeth Health Care

Location: Markham, ON

Expected salary:

Job date: Tue, 25 Feb 2025 05:39:48 GMT

Job description: DEIA Strategy and Implementation Intern (Masters Student Placement)Term: May – August 2025 (Full-Time Placement)Are you ready to help design the workforce of the future? Join us and help make working at SE Health an irresistible experience!Position Summary:You are both data-centric and people-driven! This intern role reports to and receives mentorship from the Director, Employee Experience, Culture, and Talent Solutions. You will work in collaboration with our Employee Experience (EX) Team in the Human Resources department.The DEIA Strategy and Implementation Intern (master’s student) will contribute significantly to SE Health’s Diversity, Equity, Inclusion, and Anti-Oppression (DEIA) Implementation Roadmap by supporting and shepherding two priority initiatives.This internship offers a dynamic, two-way learning experience. You will gain invaluable hands-on experience in developing SE Health’s DEIA strategies while contributing your insights, fresh perspectives, and guidance. Together, we’ll foster an inclusive and engaging environment for all SE Health team members.What You’ll Work On:This role is designed to provide you with real work experience and an opportunity to help you get to know us better as we strive to bring Hope & Happiness to our employees and clients. Specifically, in support of our ‘People Everything’ HR strategy and culture, you will learn and collaborate directly with the EX Team, business leaders, employees, and external consultants to:

  • Support and guide the execution of two key DEIA initiatives from SE Health’s DEIA Implementation Roadmap, ensuring meaningful progress and impact.
  • Draft Guidelines and frameworks for inclusive language and best practices for HR policy writing.
  • Facilitate a policy workshop with key stakeholders to update and enhance workplace policies.
  • Conduct evidence-based research and analysis of DEIA strategies, providing insights and recommendations for HR policy and program enhancements.
  • Collaborate with internal and external consultants to advance DEIA programs and workplace inclusion.
  • Assist with the design, and implementation of Diversity, Equity, Inclusion, and Anti-Oppression (DEIA) programs.
  • Performs other duties as required.

Specific projects you will support:

  • DEIA Strategy & Implementation
  • Inclusive Language and Policy Transformation Framework
  • HR Policy Transformation
  • Employee Experience & DEIA Initiatives

Requirements:

  • Currently enrolled in a master’s or PhD program, preferably HR or related field.
  • Strong enthusiasm for DEIA strategy, policy development and implementation.
  • Demonstrated passion and familiarity with DEIA practices.
  • Strong research and analytical skills, with an ability to apply findings towards strategy building.
  • Solid verbal and written communication skills with skills to address situations with respect and professionalism.
  • Detail-oriented and able to manage time accurately to prioritize work across multiple projects.
  • Familiarity with project management and change management methodologies.
  • Ability to work and manage time and tasks independently. Resourceful and able to deal with ambiguity.

Note to applicants: Considering new roles can be both exciting and a bit intimidating on a job posting. If you have relevant experience and think you would be great in this role, but don’t meet some of the items listed, you should still apply. We’d love to hear from you. You might just be the person we need in this role!ABOUT YOU:

  • Team Player – you are willing to help out, to learn collaborate and share, because together we are better. People enjoy working with you;
  • Inclusive – you are dedicated to making all employees feel heard, involved, and respected for their unique viewpoints while acknowledging and appreciating the value of those collective differences at work.
  • Accountable – you are proactive and committed to following through on your promises;
  • Creative – you think outside the box and tackle any new problem that comes your way. You are curious;
  • Dedicated – you enjoy learning and are committed to your personal and professional development. You believe that you can make a difference;
  • Kind – Helping the community is important to you. You care about people and thrive on work with a purpose.

ABOUT THE TEAM:The Employee Experience (EX) Team is part of the HR department and works collaboratively to making work great at SE Health! We design strategic and proactive people initiatives to take excellent care of our employees, so that they can continue to provide outstanding and loving care to our healthcare clients across Canada. Our design focus areas include: employee engagement and retention, onboarding, diversity, equity, inclusion and anti-oppression (DEIA). The EX team generates fresh ideas and data-informed people projects and programs to ensure that all employees view SE Health as the best workplace they’ve had. This requires ongoing, intentional, and collaborative design and planning along with creative thinking to provide employees with a work setting where they can thrive and be happy. We have a dedicated, talented, and caring group of diverse individuals in the HR team who are committed to bringing hope and happiness at SE Health. We value fresh perspectives to help us reimagine work and talent in new and different ways as our complex and caring workforce of nearly 9,000 employees continues to grow.About Us:At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at at your earliest convenience.