Senior Manager, Newcomer Acquisition – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Thu, 05 Dec 2024 02:19:01 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?The Senior Manager, Newcomer Acquisition, leads the development and implementation of key strategies focused on achieving profitability/key targets for the Newcomer and Cultural Markets Segment. This involves managing across functional teams to implement identified solutions that drive profitable acquisition and growth across key channels.What will you do?Lead and implement data-driven client acquisition & growth strategies. This requires a blend of strategic thinking, data-driven decision-making, and hands-on execution.Develop a deep understanding of customer needs and preferences. Lead business case development, research & reporting to identify new opportunities for client acquisition.Collaborate with cross functional internal and external teams to develop and launch impactful initiatives. Engage with senior leadership and key stakeholders to align on strategic priorities and share insights.Work with regional community managers and the advisor network to ensure alignment between national office programs, regional strategies, and activities. Own and lead the National Newcomer Advisory Council strategy.Ensure that the sales network is equipped with appropriate information and materials to effectively acquire and anchor targeted client groups.Manage Business scope/requirement changes, multiple and competing demands, and priorities for all Marketing, Digital, PR and Sales Enablement initiatives.Develop integrated baseline project plans adapting estimating models as required, document estimating assumptions, refine plans and manage performance against them.Manage any Sponsorship relationships and opportunities.Based on the RBC leadership model, promote innovative and improved methods to get the work done and implement best practices.What do you need to succeed?Must have:5+ years relevant experienceStrategic mindset and vision for30 the future of the Newcomer client segmentAbility to conceptualize changes in market conditions and leverage innovative thinking to capitalize on strategic opportunities.Proven expertise with marketing, forecasting and interpreting portfolio trending analysis and financial statements to direct strategic business decisions.Strong customer insight and ability to influence key decisions that will impact the customer.Ability to manage multiple initiatives with collaboration.Proven expertise in marketing and/or sales strategyProven communication and problem-solving skills.Ability to effectively work in a matrix environmentWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob Skills Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Large Group Presentations, Long Term Planning, Negotiation, Organizational Change ManagementAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2024-12-03Application Deadline: 2024-12-17Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

The Senior Manager, Newcomer Acquisition at RBC is responsible for developing and implementing strategies to achieve profitability targets in the Newcomer and Cultural Markets Segment. They lead client acquisition and growth strategies, collaborate with internal and external teams, and work with the sales network to acquire and anchor targeted client groups. The ideal candidate will have at least 5 years of relevant experience, a strategic mindset, strong communication skills, and the ability to work in a matrix environment. RBC promotes diversity and inclusion in the workplace and is committed to providing an accessible candidate experience.

Project Manager, Municipal Newcomer Strategy (Temporary Full Time for approximately 12 months) – City of Kitchener – Kitchener, ON

Company: City of Kitchener

Location: Kitchener, ON

Expected salary: $78480 – 98101 per year

Job date: Sat, 07 Sep 2024 06:59:15 GMT

Job description: Description Project Manager, Municipal Newcomer Strategy (Temporary Full Time for approximately 12 months… more about the top reasons to join us: Position Overview: The project manager will lead the creation of the City’s first…

Telus – Marketing Manager (Loyalty and Referrals) – Multicultural and Newcomer Marketing Team – Edmonton, AB – Toronto, ON

Company: Telus

Location: Edmonton, AB – Toronto, ON

Job description: DescriptionAre you looking to take on a role with a strategic importance to the organization?#LI-REMOTEAt TELUS, the Newcomer and Multicultural Marketing Team is dedicated to reaching and engaging Canada’s diverse communities. Our focus is on creating tailored marketing strategies that resonate with a variety of groups, including new immigrants, international students, and work permit holders on the newcomer side, as well as different cultural segments on the multicultural side.We aim to provide relevant products and services by understanding the unique needs, preferences, and values of these diverse segments. By doing so, we foster strong customer relationships that are built on trust and mutual understanding. Our team leverages insights from market research, channel and community feedback to craft campaigns that celebrate newcomers, cultural diversity, and inclusion. This ensures TELUS’s offerings are accessible and appealing to a wide range of customers.Our Position within TELUSNestled within the Consumer Mobility marketing team, we are responsible for driving profitable growth through the fastest-growing segments of the TELUS business. Our team has direct responsibility for, or provides supporting leadership to, all ‘4 Ps’ of the marketing mix-product, price, place, and promotion-to drive our business objectives.With over 80% of newcomers knowing someone in Canada when they arrive, we are leveraging this strong network effect to aggressively expand our portfolio. Our goal is to achieve a tenfold increase within the next year by implementing targeted referral programs, enhancing community engagement, and deploying strategic referral campaigns. We are looking for a dynamic and strategic Loyalty and Referral Marketing Manager to manage and grow this portfolio.In this role, you will develop and manage loyalty and referral programs aimed at engaging and retaining our newcomer and multicultural customer base. Your efforts will help us celebrate cultural diversity and inclusion, ensuring TELUS’s offerings are accessible and appealing to a wide range of customers.This role aims to attract individuals who are not only skilled in loyalty and referral programs but also have a deep understanding and appreciation of cultural diversity and the unique needs of newcomers and multicultural communities in Canada.Broad Responsibilities:

  • Program Development: Design and implement loyalty and referral programs that cater to the unique needs of newcomers and multicultural segments
  • Market Research: Leverage insights from market research and community feedback to inform program strategies
  • Customer Engagement: Develop initiatives that foster strong customer relationships, enhancing engagement and satisfaction
  • Campaign Management: Craft and manage unique campaigns that celebrate newcomers, cultural diversity, and inclusion
  • Data Analysis: Monitor and analyze program performance, using data to optimize and refine strategies
  • Collaboration: Work closely with cross-functional teams to ensure alignment and integration of loyalty and referral programs with broader marketing initiatives

Specifically you can expect to

  • Lead the development, execution, and optimization of the Refer-a-Friend program to drive customer acquisition
  • Monitor program performance, analyze key metrics, and implement strategies to enhance effectiveness
  • Work closely with cross-functional teams to ensure program alignment with overall business objectives
  • Propose and implement innovative ideas to continuously improve the loyalty program

Qualifications

  • Bachelor’s degree in Marketing, Business, or a related field
  • Proven experience in developing and managing loyalty and referral programs
  • Strong understanding of multicultural marketing and the unique needs of diverse customer segments
  • Excellent analytical skills with the ability to interpret data and make data-driven decisions
  • Exceptional storytelling and presentation skills required
  • Creative thinker with a strategic mindset
  • Ability to work collaboratively in a fast-paced environment

If you are passionate about creating meaningful connections with diverse communities and have the skills to drive successful loyalty and referral programs, we want to hear from you. Apply now to join our dedicated team at TELUS.Salary Range: $67,000-$101,000Performance Bonus or Sales Incentive Plan: 12%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
TELUS’s Newcomer and Multicultural Marketing Team focuses on creating tailored marketing strategies for diverse communities in Canada. They aim to provide relevant products and services by understanding the unique needs of these segments, fostering strong customer relationships. The team is responsible for driving growth through loyalty and referral programs, aiming to increase market share within newcomer and multicultural segments. They are looking for a Loyalty and Referral Marketing Manager to lead these efforts. The ideal candidate will have experience in loyalty and referral programs, understanding of multicultural marketing, strong analytical skills, and the ability to work collaboratively. Salary range is $67,000-$101,000 with additional benefits. TELUS fosters an inclusive culture and offers accommodation for applicants with disabilities.

Job Description

We are currently seeking a dedicated and experienced Administrator to join our team. The successful candidate will be responsible for handling administrative tasks, managing office supplies, answering phones, and providing excellent customer service to clients and visitors.

Responsibilities:

  • Handle incoming calls and email correspondence
  • Provide administrative support to management and team members
  • Manage office supplies and equipment
  • Assist with scheduling appointments and meetings
  • Maintain a clean and organized office environment
  • Greet clients and visitors in a professional and friendly manner
  • Perform other duties as assigned

Qualifications:

  • Previous experience in an administrative role
  • Strong attention to detail and organizational skills
  • Excellent communication and interpersonal abilities
  • Proficient in Microsoft Office applications
  • Ability to multitask and work in a fast-paced environment
  • Professional demeanor and positive attitude

If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter for consideration.

Expected salary: $67000 – 101000 per year

Job date: Sat, 03 Aug 2024 00:37:12 GMT

CIBC – Newcomer Community Connect – Networking Event 2024, Brampton, ON – Financial Service Representative/Client Service Representative – Brampton, ON

Company: CIBC

Location: Brampton, ON

Job description: marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing… Weekly Hours 37.5 Skills Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital
This content highlights the importance of using marketing and outreach activities to demonstrate to clients that their value and the value of their communities is recognized. It emphasizes the necessity of growing your network and strengthening existing relationships through client issue resolution, client relationship management, customer experience, and digital skills. The work required for this role is estimated to be 37.5 hours per week.
Position: Warehouse Associate

Location: Wilmington, DE

Job Type: Full-time

Salary Range: $15.00 – $18.00 per hour

We are looking for a Warehouse Associate to join our team in Wilmington, DE. The ideal candidate will have previous experience working in a warehouse setting, be capable of operating warehouse equipment such as forklifts and pallet jacks, and have excellent organizational skills.

Responsibilities:
– Loading and unloading trucks
– Organizing and maintaining inventory
– Using warehouse equipment to move and store materials
– Keeping the warehouse clean and organized
– Following all safety procedures and guidelines

Requirements:
– High school diploma or equivalent
– Previous experience working in a warehouse
– Ability to lift heavy objects
– Excellent communication skills
– Willingness to work as part of a team

If you meet the requirements and are interested in joining our team, please apply today!

Expected salary:

Job date: Fri, 28 Jun 2024 05:24:08 GMT

Rogers Communications – Director, Newcomer Marketing – Toronto, ON

Company: Rogers Communications

Location: Toronto, ON

Job description: Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected… of success scaling complex sales and marketing programs to accelerate our leadership position as the wireless provider of choice…
Rogers Wireless is recruiting team members who are digitally inclined and passionate about keeping Canadians connected. They are looking for individuals with a track record of success in growing sales and marketing programs to strengthen their position as a top wireless provider.
Job Description

We are currently seeking a dynamic and motivated Marketing Coordinator to join our team. The Marketing Coordinator will be responsible for managing and implementing marketing campaigns and strategies, as well as coordinating with internal and external partners to ensure the successful execution of marketing initiatives.

Key Responsibilities:
– Develop and execute marketing campaigns to promote products and services
– Manage social media channels and develop content to engage with customers
– Coordinate with internal teams to create marketing materials, including brochures, advertisements, and promotional items
– Analyze and report on marketing campaign performance, making recommendations for improvement
– Collaborate with external partners, such as advertising agencies and media outlets, to maximize marketing reach
– Assist with event planning and coordination, including trade shows, product launches, and customer appreciation events
– Stay up-to-date on industry trends and best practices to ensure marketing efforts are effective and relevant

Qualifications:
– Bachelor’s degree in Marketing, Communications, or related field
– 2+ years of experience in marketing or related role
– Strong written and verbal communication skills
– Proficiency in Microsoft Office suite and social media platforms
– Ability to work independently and as part of a team
– Excellent organizational and project management skills
– Knowledge of marketing analytics tools and techniques

If you are a creative and driven marketing professional looking to make an impact, we want to hear from you. Apply now to join our team and help us achieve our marketing goals.

Expected salary:

Job date: Tue, 28 May 2024 22:28:16 GMT

Rogers Communications – Director, Newcomer Marketing – Toronto, ON

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Company: Rogers Communications

Location: Toronto, ON

Job description: Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada’s market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country’s largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story!Who we’re looking for:We are looking for a passionate, innovative, and collaborative leader with a track record of success scaling complex sales and marketing programs to accelerate our leadership position as the wireless provider of choice for newcomers to Canada. This key role is at the heart of our success as a wireless provider, connecting new Canadians to their loved ones around the world.As a business owner, this individual will support a cross-functional team by defining their vision and roadmap, and is accountable for delivering leading market share of newcomers. To be successful in this role, the individual must be outcome-driven, have passion for supporting the newcomer journey, and be skilled at championing a cause across a complex matrix organization. Beyond leading their cross-functional team, this individual needs to work closely with many partners, including sales, base management, and product management.What you’ll do:Responsible for delivering leading market share of newcomers.Develop marketing programs and commercial policies that support the newcomer journey.Execute newcomer paid media campaigns and refine our newcomer digital journeyCoach, develop and support a cross-functional team of 12 individuals leveraging agile marketing methodologiesWork closely with other agile business owners, with a special emphasis on working closely with Wireless and Residential retention teams, and Residential acquisition marketing to realize synergies between teams that deliver our KPIs, improve customer experience and address customers needsBe the voice of newcomers to provide insights that shape overall business strategyConduct iterative sprint cycles with relentless prioritization to optimize short term and mid-term business impact and also ensure a healthy backlog (2 sprints worth of tests/stories ready for refinement) based on data driven insights and hypothesesCollaborate closely with marketing technology partners to prioritize and optimize new marketing capabilitiesWhat you bring:10+ years of experience in sales/marketing planning in a senior role with a preference given to Marketing and Telecom Director-level experience in the newcomer or multicultural marketing space10+ years of experience leading, coaching and recruiting highly motivated, high-performing team members5+ years of experience building alignment and stakeholder engagement with senior audiences, up to and including business unit leadership teams3+ years of experience of leveraging analytics, research, and customer insights to develop and execute marketing strategyProven track record of dealing with all levels of a Telecom organization and master in operating within a matrixed environmentUniversity degree or equivalent in business, management or marketingWhat’s in it for you?We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:Competitive salary & annual bonusCompetitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.Paid time off for volunteeringCompany matching contributions to charities you supportGrowth & Development Opportunities:Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interestWellness Programs:Homewood employee & family assistance program o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions o Low or no-cost fitness membership with access to virtual classesOur commitment to the environment and diversity:Work for an organization committed to environmental protection o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!If you are selected to move forward in the recruitment process, here is what you can expect:15-minute phone screen with your recruiter, 1-hour interview with Hiring Manager, and a 30-minute final round virtual interview with two colleagues from the team. Best of luck!Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Marketing & Product Management
Requisition ID: 304977At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes: CorporateLocation:Toronto, ON, CA Montreal, QC, CA Calgary, AB, CA Vancouver, BC, CA Halifax, NS, CABeing a Rogers team member comes with some great perks & benefits including:· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs*available for full-time and part-time permanent employees, some restrictions applyLooking for career guidance and inspiration?Catch up on the latest episodes of podcast with Dr. Sonia Kang.
Rogers Wireless is looking for team members who are innovative and collaborative to help keep Canadians connected through their specialized plans and products. They are focused on leading in wireless innovation and are seeking a leader to help scale sales and marketing programs for newcomers to Canada. The successful candidate will be responsible for connecting newcomers to their loved ones worldwide, supporting a cross-functional team, and working closely with various partners. They must have experience in sales/marketing planning, leading teams, stakeholder engagement, and leveraging analytics. Rogers offers competitive benefits, development opportunities, wellness programs, and a commitment to the environment and diversity. The recruitment process involves a phone screen, interview with the hiring manager, and a final virtual interview with team members. Successful candidates will undergo a background check.
Position: Front Desk Receptionist

Location: Toronto, ON

Job Type: Full-time

Salary: $16 – $18 per hour

Our company is seeking a Front Desk Receptionist to join our team in Toronto, ON. As the first point of contact for our organization, the Front Desk Receptionist plays a crucial role in providing exceptional customer service to clients and visitors.

Responsibilities:
– Greet and welcome clients and visitors with a friendly and professional demeanor
– Answer and direct phone calls in a polite and efficient manner
– Manage front desk operations, including scheduling appointments and coordinating deliveries
– Maintain a neat and organized reception area
– Assist with administrative tasks as needed

Requirements:
– High school diploma or equivalent
– Previous experience in a customer service or administrative role
– Excellent communication and interpersonal skills
– Proficient in Microsoft Office Suite
– Ability to multitask and prioritize tasks effectively

If you are a motivated and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary and a positive work environment. Apply now to join our team as a Front Desk Receptionist!

Expected salary:

Job date: Tue, 28 May 2024 22:39:23 GMT