Digital Experience Manager – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sat, 31 May 2025 00:23:44 GMT

Job description: Requisition ID: 226675Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.This is a 12-month contract opportunity!This role contributes to the overall success of the Digital Commerce Team in Canada by supporting the maintenance and development of Scotiabank-owned web properties, with a focus on continuous improvement to support sales and deliver best-in-class customer experiences. Leads collaboration with partners across the bank to identify and execute new opportunities to improve channel performance. Supports the team’s business strategies and objectives by ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures, and web accessibility standards.Is this role right for you? In this role, you will:

  • Complete web content requests assigned as per the project plan on time and following the Bank’s quality, branding, accessibility, and design guidelines.
  • Spend the majority of their day authoring in our web content management platform (AEM) from low to medium complexity.
  • Monitor and maintain site health (site quality, accessibility, and SEO scores) across all pages they’ve been assigned as per the project plan.
  • Communicate early and often with the project manager and other stakeholders to capture new requirements and escalate any blockers.
  • Coordinate with cross-functional partners on authoring best practices and page content recommendations.

Do you have the skills that will enable you to succeed in this role?

  • 7+ years of content management experience
  • 3+ years’ experience in content authoring with UX and CX best practices – ensuring website content has a consistent look and feel and is formatted to established standards (demonstrated in project work
  • 2+ years’ experience with HTML and CSS
  • Experience using Adobe Experience Manager is preferred
  • Demonstrated understanding of the impact of content and can use SEO to analyze website traffic and user engagement metrics to drive optimizations
  • Practical experience with Agile development methodologies
  • Good communication skills – successful hires will need to be able to communicate with project stakeholders and managers across the organization.
  • Able to juggle multiple tasks at once, changing focus and priority as needed
  • Strong organizational skills
  • Not required, but an undergraduate degree is preferred, ideally in Business, marketing, design, or Computer Science

What’s in it for you?

  • Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations – We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • A hybrid-friendly work environment will provide you with the flexibility to perform at your best.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Office – Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
  • Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Summary:

Position: Contract role at Scotiabank (12 months) in the Digital Commerce Team, Canada.

Key Responsibilities:

  • Manage and develop Scotiabank-owned web properties.
  • Author web content using Adobe Experience Manager (AEM) following quality, branding, and accessibility standards.
  • Monitor site health, including quality, accessibility, and SEO.
  • Collaborate with project managers and stakeholders to capture requirements and resolve issues.
  • Coordinate with cross-functional teams for best practices in content authoring.

Qualifications:

  • 7+ years in content management and 3+ years in content authoring with UX/CX best practices.
  • 2+ years of experience with HTML and CSS; AEM experience preferred.
  • Strong skills in communication, organization, and multitasking.
  • Understanding of SEO and Agile methodologies.
  • Undergraduate degree preferred (Business, Marketing, Design, or Computer Science).

Benefits:

  • Inclusive culture promoting diversity, equity, and allyship.
  • Accessibility-focused workplace.
  • Hybrid work environment with flexibility.
  • Opportunities for upskilling and personal development.
  • Competitive rewards program including benefits from day one.
  • Dynamic office space with various amenities.
  • Community engagement programs.

Location: Toronto, Ontario, Canada.

Candidates interested in the role must apply online. Only selected candidates will be contacted for interviews.

Scotiabank – Commercial Banking Analyst – Indigenous Financial Services Internship/Co-op – Fall 2025 – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sun, 01 Jun 2025 01:18:05 GMT

Job description: Requisition ID: 227177Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Term: September – December 2025Work Hours/Week: 37.5Application Deadline: 06/15/2025While you must be an Indigenous person in order to submit your application, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as an Indigenous person: Indigenous Peoples include First Nations, Métis and Inuit People. Only Indigenous Peoples who come from Canada should identify themselves as belonging to this designated group.Join Scotiabank’s Indigenous Financial Services Team, if you want the opportunity to be part of an impactful team, be engaged with Indigenous Community, and discover what you love – all while getting paid to do it!Team members with strong organizational skills and attention to detail will thrive in our collaborative environment. You will be Business Development focused supporting the Indigenous Financial Services team by preparing research papers on First Nations, Me’tis and Inuit Governments and Organizations. You will provide detailed regular reporting and additional administrative tasks, as required the Vice President, Director and Senior Managers.We are committed to providing an inclusive environment and advancement opportunities for individuals who have the ability, aspiration, and engagement to contribute at higher levels.Is this role right for you? In this role, you will:

  • Support Indigenous Economic Reconciliation
  • Have a natural curiosity and passion for understanding client priorities and building deep, trusted relationships
  • Have analytical skills and strong attention to detail
  • Have presentation skills
  • Desire working in a fast-paced, constantly changing environment

Do you have the skills and requirements that will enable you to succeed in this role? – We’d love to work with you if :

  • You are currently enrolled in an apprenticeship, certificate, diploma, undergraduate or graduate degree between
  • You are able to evaluate and prepare external research on First Nations, Me’tis and Inuit Governments and Organizations
  • You are proficient in using MS Word, Excel, PowerPoint, and Outlook
  • You can maintain a complete monitoring system to ensure client and portfolio reporting is completed in a timely manner
  • You can update reporting with necessary information to ensure accuracy of the Indigenous client portfolio
  • Provide other administrative support as required for Vice President, Director and Senior Managers

How do I apply?For students applying to our internship/co-op or new graduate programs, we do not require resumes! We believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you’re interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below: * Complete your
Profile here and save as a screenshot. * Complete a short one-way video interview
. * Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile.*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all steps above.Location(s): Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Saskatchewan : SaskatoonScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Senior Manager, Deposits Growth & Transformation – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 30 May 2025 01:33:55 GMT

Job description: Requisition ID: 226678Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Please note we are hiring for 2 vacacniesAs the Senior Manager, Deposits Growth & Transformation, you will contribute to the overall success of the Canadian Retail Deposits & Investments team in Canada, ensuring special individual goals, plans and initiatives are delivered in support of business strategies and objectives. You will play a pivotal role in driving the success of the Deposits Domain and delivery of its initiatives to drive product growth and optimization, and to enhance our client experience.Is this role right for you? In this role, you will:Identify and evaluate new business opportunities, partnerships to expand the RD&I portfolioDevelop business cases for new products, features, and growth initiativesAct the Business Product Owner within the squad(s), working closely with Technology partners to deliver against our strategic priorities, including user story definition, product backlog prioritization and backlog refinementCollaborate with cross functional teams (Digital Product, Marketing, Retail Customer Value, etc.) to design and execute go-to-market strategiesWork closely with other Business Product Owners within the Deposits Domain to ensure alignment, identifying synergies and/or areas of overlapUnderstand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisionsChampion a high performance environment and contribute to an inclusive work environmentDo you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:Post-secondary education in a related field; MBA or Master’s degree in Business or Finance an assetPrevious experience in Banking, Financial Services and/or ConsultingA unique blend of business acumen and technical expertise to serve as a bridge between technology and business functionsProficiency in Excel, PowerPoint, and data visualization toolsStrong communication skills with the ability to effectively present ideas and business casesStrong analytical skills, leveraging data to derive meaningful business insights and to make decisionsSkilled in stakeholder management; required to build strong relationships, align priorities, and ensure seamless communication across teams and partnersAbility to work in a team-oriented and agile environmentA passion for creating customer value and curiosity in the Retail Deposits and Investments spaceLocation(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Requisition ID: 226678 – Senior Manager, Deposits Growth & Transformation

Scotiabank is seeking a Senior Manager for Deposits Growth & Transformation to join their Canadian Retail Deposits & Investments team. This role involves driving the success of the Deposits Domain by identifying business opportunities, developing new product initiatives, and optimizing client experiences.

Key Responsibilities:

  • Identify and evaluate new business opportunities and partnerships.
  • Develop business cases for new products and initiatives.
  • Act as Business Product Owner, working with technology partners on strategic priorities.
  • Collaborate with cross-functional teams to execute go-to-market strategies.
  • Champion a high-performance, inclusive work environment.

Qualifications:

  • Post-secondary education; MBA or Master’s degree preferred.
  • Experience in Banking, Financial Services, or Consulting.
  • Business and technical acumen, with proficiency in Excel and data visualization tools.
  • Strong analytical and communication skills.
  • Ability to manage stakeholders and work in an agile team environment.

Location: Toronto, Ontario, Canada.

Scotiabank emphasizes diversity and inclusion, offering accommodations during the recruitment process. Candidates are encouraged to apply online, as only selected applicants will be contacted for interviews.

Scotiabank – Senior Manager Fixed Income Support – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Wed, 21 May 2025 23:03:35 GMT

Job description: Requisition ID: 224923Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The TeamAs a Senior Manager, Fixed Income Support within GCME Operations Technology, the incumbent is responsible for managing and overseeing the work of the team, ensuring steady state delivery of application functions and deliverables within defined business SLOs and working closely with GTA and other Technology counterparts and GWO and Global Wealth product owners to define and execute on agreed business and technology strategies and plans.The RoleLeads and oversees support for the North American Fixed Income books and records platform (IMPACT ecosystem) under the GBME Securities Operations Technology portfolio ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures. Manages the application support and vendor liaison team. Contributes to the overall success of Technology for Global Banking and Markets by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.The purpose of the wider GCME Securities Operations Technology team is to provide technology support for the business applications and related processes and key technology vendors that underpin the activities of Global Wholesale Operations (GWO) both in Toronto and globally (follow the sun). Vendors and core applications include the Broadridge BPS, Dataphile, IMPACT and GLOSS books of record and their related Bank interfaces, Vermeg / Colline collateral management platform, and NIAD new issue trading platform among others. The team partners with GWO and other global and vendor partners in delivering Technology Change related to the GCME Securities Operations Technology portfolio within defined risk and control frameworks.The GCME Operations Technology – IMPACT Support team provides application L1 support and triage, production issue and incident management, vendor management, change management, business analysis and product Subject Matter Expert support for change projects, and support for User Acceptance Testing.Is this role right for you? In this role you will:· Manage and lead a geographically dispersed team. Recruit qualified staff; identify and address training and development needs. Monitor and assess individual and team capabilities / commitment / productivity / performance through timely completion of reviews, Performance Appraisals and Development Plans. Recognize and reward achievement, promoting group morale and cooperation. Review and act on employee surveys and other relevant feedback.· Drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.· Foster a partnership between Operations Technology and the line functions (e.g., Settlement & Clearing, Asset Servicing, Client Accounting, Registered Products, Middle Office, Product Control, Finance) promoting Operations Technology as a function that adds value to the delivery of Global Wholesale Operations work, while encouraging and recommending efficiency improvements to operations.· Liaise with the management of these areas on a regular basis regarding the status of ongoing programs and initiatives. Keep appraised of scheduled releases ensuring the business lines are aware of coming changes and their impacts and scheduling to ensure sufficient resources/time is allotted for testing and implementation. Provide recommendations and guidance on client-initiated operational and system solutions ensuring that GCME and stakeholder interests are served.· Ensure the maintenance of stable and secure processing platforms per Bank IT control, information security and risk policies. Lead discussions with vendors and internal Technology partners where issues or negative trends are identified that threaten defined SLAs.· Manage delivery of support for assigned systems and internal business and technology stakeholders, including agreed upon Level 1 production support to global users, maintenance support (scheduled releases, regulatory changes, configuration updates), vendor management, system enhancements, production bug fixes, Quality Assurance testing (UAT), and resolution of complex operational/systems problems.· Work in tandem with Scotia Technology teams and external service providers to deliver Change in accordance with agreed systems strategy. Embed retrospectives and help drive a learning mindset and culture of improvement.· Lead all or part of multi-disciplinary projects of varying size and complexity, ensuring regulatory, compliance, client and vendor issues are addressed and resolved, and project components are delivered on time, on budget and with quality. Support delivery of projects through the Enterprise Delivery Framework quality gates. Communicate status, risks, and issues to stakeholders proactively.· Manage resource capacity and initiatives roadmaps with reference to Product Owners, communicating status and constraints and securing cooperation and alignment from key stakeholders. Develop schedules and implementation strategies, schedule resources and monitor progress, and monitor operating and contract vendor expenses against planned objectives.· Represent GTA on vendor, securities industry and inter-bank committees as required, providing input to operational requirements and system design specifications, and providing Technology and business leadership with information and recommendations in support of tactical and strategic decision-making.Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:· Candidates should have experience of a Capital Markets trading or operations environment with front-to-back understanding of trade and post-trade flows.· Candidates should have experience of the Operations function across static data, confirmations, settlements and clearing, and middle office functions. Candidates should have experience in supporting a range of securities products, particularly on the Broadridge IMPACT service bureau platform, and have a conceptual understanding of platform design, data and workflows, and related processing capabilities, modules and interfaces.· Candidates should be able to deliver solutions to improve the control environment within operations groups, and drive automations and efficiency.· Candidates require strong communication and influencing capability, supported by well-developed analytical competencies.· Requires expert experience; systems design, security, availability, disaster recovery, third party risk management, change management, release management. Exposure to third-party management controls would be an asset.· Good knowledge of multiple global banking businesses including related systems and procedures.· Good ability to balance competing or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and highly developed negotiation and influencing skills.What’s in it for you?· Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.· Accessibility and Workplace Accommodations – We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.· Remote-friendly work environment will provide you with the flexibility to perform at your best.· Upskilling through online courses, cross-functional development opportunities, and tuition assistance.· Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.· Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Digital Experience Manager – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 30 May 2025 06:58:11 GMT

Job description: Requisition ID: 226579Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.The Digital Experience Manager will be tasked with collaborating with others to inform, develop, launch, and report on key initiatives that drive Primacy and make it Easy to do business with us. As part of developing and implementing pivotal projects to improve Sales and Service across.COM, the successful candidate will be responsible for maintaining and building Scotiabank-owned web properties, with a focus on continuous improvement to support best-in-class client experiences. This position reports directly to the Senior Manager, Strategic Initiatives, Commerce.Is this role right for you? In this role, you will:

  • Champion a customer-focused culture and drive impact and value to the business through understanding customer journeys across digital channels, providing an optimal experience for our customers and prospects and seamless paths to conversion.
  • Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
  • Build strong relationships with stakeholders to influence the planning, management, and optimization of all content across our public websites
  • Lead the Digital Commerce channel strategy in support of Scotiabank’s goals and objectives. Focus on a seamless customer experience for both new and existing Scotiabank customers, create and manage the roadmap of tactics and milestones that will accelerate growth.
  • Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to support annual goals. Share findings with stakeholders to align on future opportunities.
  • Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
  • Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate Scotiabank from other financial institutions.
  • Partner with stakeholders to define and lead personalization opportunities to drive incremental value to the business.
  • Build A/B tests and personalized experiences, in partnership with digital analytics, marketing, UX, content writers, and audience managers, aimed to enhance overall customer experience, improve relevancy, and increase digital sales.
  • Consistently monitor, analyze, optimize and maintain site health (quality assurance, accessibility, and SEO) across all web pages in their portfolio.
  • Actively pursue effective and efficient operations of respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
  • Champion a high-performance environment and contribute to an inclusive work environment.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role?

  • Minimum 4 years of relevant experience in the eCommerce space. Experience in the financial industry is a plus
  • Experience using marketing technology, Content Management Systems (Adobe Experience Manager preferred), and web testing and personalization software (i.e. Adobe Target)
  • Experience utilizing web analytics platforms to develop data-driven channel strategies (Adobe Analytics preferred)
  • Solid understanding of translating business strategy into digital experience through of mix of personalization and A/B testing
  • Proven experience leading strategies and roadmaps of tactics that deliver on business goals and objectives
  • Experience in identifying opportunities to bring efficiencies into existing processes
  • Ability to look at the bigger picture with a solid understanding of the customer journey
  • Deep knowledge of the impact of web content and SEO to drive optimizations and increase website traffic and user engagement
  • Excellent communication, relationship management, and stakeholder management skills
  • Strong presentation and storytelling skills, comfortable speaking in front of peers, senior leadership, and internal and external stakeholders
  • Experience in front-end using HTML, JavaScript, and CSS is preferred
  • Experience using Project Management software (such as JIRA, Confluence, or WorkFront) is preferred
  • Ability to ensure website content has a consistent look and feel and is formatted to established standards
  • Ability to manage multiple projects in a fast-paced, deadline-driven environment, changing focus and priority as needed
  • Practical experience with Agile development methodologies
  • French language skills, written and verbal, are an asset

What’s in it for you?

  • Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations – We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Remote-friendly work environment will provide you with the flexibility to perform at your best.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Office – Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
  • Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Position: Digital Experience Manager at Scotiabank

Overview:
Scotiabank seeks a Digital Experience Manager to enhance client engagement and streamline digital initiatives across its web properties. This role focuses on improving Sales and Service, creating exceptional user experiences, and reporting on project effectiveness.

Key Responsibilities:

  • Champion customer-centric strategies and optimize digital experiences.
  • Manage planning and execution of web initiatives, analyzing their impact on customer engagement.
  • Foster relationships with stakeholders for content optimization on public websites.
  • Lead the Digital Commerce strategy aligned with business goals.
  • Identify opportunities for digital improvements and monitor performance.
  • Conduct data analysis to enhance customer experience.
  • Implement A/B testing and personalization initiatives.
  • Ensure website health, including quality assurance, accessibility, and SEO.
  • Adhere to compliance regulations and promote an inclusive work culture.

Qualifications:

  • Minimum 4 years in eCommerce; financial industry experience is advantageous.
  • Proficiency in marketing tech, CMS (Adobe preferred), and web analytics (Adobe Analytics preferred).
  • Strong understanding of customer journey optimization through digital strategies.
  • Excellent communication and project management skills.
  • HTML, JavaScript, and CSS knowledge preferred; project management software experience is a plus.
  • French language skills are an asset.

Benefits:

  • Commitment to diversity, equity, and inclusion.
  • Flexible remote work environment.
  • Learning and development opportunities.
  • Competitive reward programs and dynamic office amenities.

Location: Toronto, Ontario, Canada.

Candidates are encouraged to apply online, and those requiring accommodations in the process should communicate their needs.

Scotiabank – (Mandarin/Cantonese) Manager, Client Services & Sales, Scotia iTRADE – Toronto, ON – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 00:15:23 GMT

Job description: Requisition ID: 226226Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Manager’s primary focus will be to coach a team of Customer Service Representatives (CSRs) and IIROC licensed Investment Representatives (IRs) and act as the first line of contact for the team, ensuring they are customer-focused, and high performing goal focused team that provide excellent customer experiences and drive change and innovation.The Manager is responsible for providing guidance and direction to their team related to product knowledge, customer service behaviors, and process and policy support and system functionality.Major Accountabilities1. Leadership and coaching to motivate and develop individual CSRs/IRs performance on the service team by:

  • Ensuring all CSRs/IRs have established annual performance objectives that are aligned with business plans and tracking individual performance against objectives. CSR/IR PARs and one-on-one discussions to be completed by the Manager with Senior Manager or Director final sign-off.
  • Following Management Disciplines as outline to support our Customer Experience Model (CEM):
  • Engaging in coaching as an ongoing observational activity with team by providing relevant feedback and coaching during live call observations, side by side, group coaching and skill building
  • Reviewing CSR/IR customer interactions including live calls, recorded calls, and service observations to identify coaching and development opportunities, common challenges within team and possible solutions.
  • Regularly scheduling one-on-one coaching with CSRs/IRs to recognize success, help overcome obstacles and set focus.
  • Ensuring regular visibility on the floor to foster and develop a strong, positive team environment, driving employee empowerment, innovation and a high degree of employee engagement.
  • Rewarding success and managing non-performance of team and managing day-to-day employee relations issues.
  • Identifying and supporting training and developmental needs of team members. Responsible for delivering skill builds.
  • Leading team meetings to acknowledge positive results, communicate the team’s focus, review the team’s goals and priorities, share best practices, successes and address challenges.
  • Driving the internal communication process by ensuring the team is aware of business changes, key projects, and corporate goals and ongoing critical changes affecting customers and employees, in order to improve the day to day efficiency of the Centre as well as customer service overall.
  • Support new staffs with onboarding and transition from training to the floor and ensuring Personal Development Plans is a priority for team
  • Leverage coaching techniques and utilizing technologies to regularly and effectively engage team members based in a remote location (as required).

2. Actively promote the delivery and achievement of industry leading customer service by:

  • Having a clear understanding of the Centre’s financial and non-financial goals. Monitoring individual and team results against targets. Independently devising and implementing tactical responses to specific performance issues within the team to correct any negative trends.
  • Acting as the first level escalation point for team, resolving issues and negotiating compromises by proactively taking over a customer call (service recovery conversation/basic case investigation) when required. Leveraging these situations as coaching opportunities to provide direction, guidance and support to team members. Makes determination when escalations should be escalated to the Client Care Team.
  • Acting as a change agent, leading, motivating and supporting CSRs/IRs through changes.
  • Ensuring that every customer experience is consistent with the CEM service standards and providing value-add customer service through leading by example.
  • Liaising with other Managers to identify common issues/trends and executing effective solutions.
  • Actively reviewing CMS and Verint reports/platform for short, medium and long calls to improve efficiency.

3. Contribute to the maximization of team efficiency by:

  • Managing agent productivity (e.g. customer commitment/available time, readiness, non-talk, etc.), schedule adherence, and staffing levels within the team to maintain optimal team performance.
  • Identify and reduce knowledge gaps by proactively managing team development/training (IIROC licensing maintenance, product knowledge, CSI/CGI knowledge etc.) for team to provide effective and efficient service.
  • Ensuring team’s adherence to Scotiabank’s policies and procedures, general compliance (e.g. KYC, AML, and Privacy Laws), Scotiabank’s Guidelines for Business Conduct and any supplemental guidelines or codes of conduct applicable to SiT. Where applicable, team’s compliance with IIROC/OSC guidelines.
  • Ensuring timely escalation of complex issues/obstacles/trends to the Client Care team and/or applicable business area as appropriate with recommendations/solutions.
  • Ensuring team members are familiar with the Business Continuity plan and responsible for enacting plan, when required.
  • Proactively identifying trends among team related to customer satisfaction/retention, agent knowledge, productivity, etc. and bringing forward to your direct Manager with recommendations.
  • Identifying system issues and enacting back-up procedures as necessary.

4.Contribute to the effective functioning of the SiT by:

  • Building effective working relationships across the team and with various business lines and corporate functions.
  • Facilitating a culture of open and honest communication by actively participating and contributing to touch bases, team meetings, encouraging the generation of new ideas and approaches and actively sharing the knowledge and experience to enhance the development of all team members.
  • Keep up to date with usage of internal platforms (e.g. SOL, FlightDesk, Mobile, SCORE)
  • Develop and execute meaningful Personal Develop Plans with team

Education/Work Experience/DesignationsEducation:

  • University Degree, Post-secondary education in business or other related disciplines is an asset.
  • Industry courses that are required:
  • Canadian Securities Course (CSC),
  • Conduct and Practice Handbook (CPH)
  • Options Licensing DFOL
  • Asset – Current registration at the supervisory level with the Investment Industry Regulatory Organization of Canada (IIROC), Branch Managers, Option Supervision
  • Languages: Mandarin/Cantonese fluency is required

Work Experience:

  • 3-5 years of brokerage/financial industry, and or call centre experience preferably in a management or coach-type role
  • Previous management/leadership experience required; excellent team leadership, coaching and mentoring skills
  • Proven ability in achieving sales results, and able to coach service and sales attributes to team
  • Strong customer service experience, including a high degree of judgment/organizational skills and problem-solving skills to deal with diverse/complex customer service issues and demonstrated ability to negotiate resolutions to disputes
  • Proven ability to influence and motivate others
  • High degree of flexibility required to adapt to a wide variety of tasks and functions and the ability to work in a fast-paced, dynamic environment
  • Strong written and verbal communication skills
  • Solid understanding of omni channel agents and digital environment
  • Ability to take initiative in creating new processes that support and help achieve business objectives
  • Demonstrated relationship building skills to ensure co-operative working relationships with team members, colleagues and business partners
  • Excellent time management skills
  • Thorough knowledge of PC user programs including advanced analytics using Excel or similar programs.

Working Conditions:The Manager works in a Contact Centre environment, in which extended/non-standard operating hours are required to accommodate service level agreements. As such, the Manager may be requested to work overtime during peak season and/or periods of increased volumes to meet deadlines or unplanned operating problems and some Federal/Provincial stat holidays. Working extended hour shifts may also be requested based on business needs.Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank – Software Engineer – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 06:41:10 GMT

Job description: Requisition ID: 226151Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The TeamThe Global Compliance Technology team is accountable for developing and supporting a number of compliance and risk management data and reporting solutions within the Bank. The incumbent will be joining a team of solution developers and architects that work with on prem and cloud data platforms utilized in compliance and risk management.The RoleThe team is seeking an Software Engineer to integrate and support systems and ingest data from source systems to our data warehouse and to develop dashboards and reports.Is this role right for you? In this role you will:

  • Lead data initiatives as the technical lead / technical pm from intake / requirements / estimations to solution design, development, testing, productionization of data processes
  • Lead developers (consisting of contractors as well as full time employees) to enable data processes
  • Implement data ingestion pipelines / DevOps (on prem and Azure / GCP cloud) to move data from source systems to our central data warehouse
  • Developing SQL queries / ETL packages using T-SQL and SSIS to ingest data from source systems to integrate with data warehouse
  • Provide smooth transition to Operations team to ensure processes are sustained effectively once they go live
  • Support for design and development of high quality dashboards / reports using tools like Power BI, SSRS, Excel/PowerPivot and Tableau.
  • Complete testing to ensure high quality product for clients
  • Developing SQL views to enable data consumers to read data from data warehouse
  • Integrate systems via REST API, database views, SharePoint lists, sFTP, etc
  • Responsible for documenting databases, data process flows and maintain data dictionaries
  • Troubleshoot and resolve database and applications defects in a timely manner. Consult with internal and external groups as required
  • Coordinating code deployments / production implementations.
  • Train and assist users at all levels

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

  • Experience with Microsoft BI stack SQL Server, T-SQL, SSRS, SSIS
  • Experience in Azure data (SQL Managed Instance, Synapse Pipelines / Azure Data Factory) a plus
  • Experience in GCP (Google Cloud Platform), Google Big Query, API Ingest, dbt (data build tool), Vertex AI, Looker a plus
  • Experience with data warehouse, ETL, SSIS to move data / integrate systems
  • Expertise with data visualization / BI tools eg. Power BI, SSRS required.
  • Clear communication and interpersonal skills required
  • Experience with Azure Data / Synapse / EDL / GCP / Hadoop / Hive / Jupyter Notebooks a plus
  • Attention to detail and feedback from clients on dashboards and reports must be completed rapidly
  • Experience with SDLC methodologies required eg. Agile / Waterfall
  • Experience with databases, data modeling design
  • Knowledge on Banking / Risk related systems is a plus
  • Experience developing code to consuming REST API services a plus
  • Experience integrating systems with COTS Commercial Off The Shelf software packages a plus
  • Experience with implementing DevOps / MS Azure Cloud services, Google Cloud Platform etc a plus
  • Experience with web development (in .NET / SharePoint / Power Apps / Power Platform ) a plus

What’s in it for you?

  • Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations – We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Remote-friendly work environment will provide you with the flexibility to perform at your best.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank – Senior Manager, International Compliance – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 06:02:21 GMT

Job description: Requisition ID: 225370We are committed to investing in our employees and helping you continue your career at Scotiabank.The Senior Manager, International Compliance is part of a team responsible for the execution of the Global Compliance Regulatory Compliance Management Program in International Banking. This includes the management and oversight of Enterprise Compliance Programs, including Anti-bribery and Anticorruption and the Records including Information Management. This role also supports the sustainment of all Compliance pillars across Business Lines and Corporate Functions operating in international countries. This position manages and advises local Compliance teams in their execution of key priorities, activities and strategiesIs This Role Right for You? In this role, you will:

  • Lead the oversight and management of the Enterprise Compliance Programs in International jurisdictions, including Conduct, Risk Culture and Ethics & ABAC (Anti-bribery and Anti-Corruption), ensuring appropriate support and guidance is provided to local teams, collaborating with relevant Compliance Stakeholders.
  • Support the Compliance Training initiatives for International Compliance stakeholders in Canada and IB Jurisdictions, according to Global Compliance Learning & Development program as stipulations set by the Global Compliance Behavioral Science team, and in alignment with key partners within 1st Line, 2nd Line and other centralized groups.
  • Support the rollout of the Record Information Management (RIM) Program in International Banking, ensuring appropriate support and guidance is provided to local teams, collaborating with Internal Control, Enterprise RIM Program team and relevant Compliance Stakeholders.

The Senior Manager, International Compliance is part of a team responsible for the execution of the Global Compliance Regulatory Compliance Management Program in International Banking. This includes the management and oversight of Enterprise Compliance Programs, including Anti-bribery and Anticorruption and the Records including Information Management. This role also supports the sustainment of all Compliance pillars across Business Lines and Corporate Functions operating in international countries. This position manages and advises local Compliance teams in their execution of key priorities, activities and strategies.

  • Provide recurrent Advice and Counsel to the International Compliance teams related to the Record Information Management Program as well as the Enterprise Compliance Programs including Conduct Risk and Anti-bribery and Anti-Corruption.
  • Prepare and/or provide input for International Compliance meeting reports, status updates which serves as support, for various committees’ meetings such as Compliance Risk Oversight Committee (CROC), including applicable metrics and KRI’s.
  • Collaborate with the rest of the International Compliance team; local Compliance; Corporate Functions (CF), GWM, GBM&T, CB Compliance teams; and Enterprise Programs Compliance teams to ensure Scotiabank Global Compliance has a coordinated, efficient, and effective Compliance Program in International.
  • Identify, assess, communicate, and mitigate Compliance risks, maintain oversight and awareness of applicable regulations, and provide advice and guidance to local Compliance and Internal Control stakeholders, particularly where issues are raised in regulatory and audit reports and oversee corrective measures.

Do You Have the Skills?
Functional Competencies

  • Ability to work in a high performing, flexible team environment across multiple jurisdictions
  • Strong knowledge of banking regulations, products & services, technology, and operations with a general understanding of different legal systems applicable to the jurisdictions the Bank operates in.
  • Strong analytical and communication skills, and results orientated, and data driven approach in decision making
  • Ability to positively influence senior management to successfully implement and maintain program.
  • Attention to details with an ability to problem-solve and multi-task.

Education/Experience

  • Post-secondary education in business, finance, accounting, or other relevant areas.
  • Minimum of 8 years of experience in the financial services industry with Regulatory Compliance, Operations, Technology, audit, or risk management function background.
  • Experience with providing insights to and interacting with the CFs/business lines
  • Experience using analytics to identify areas of risk and opportunities for improvement
  • Strong knowledge of Microsoft applications (including Word, Excel, and Power Points) and Power BI.
  • Bilingual in Spanish would be an asset.

What’s In It for You?

  • Hybrid Work in a standard office-based and remote environment

Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

Scotiabank – Commercial Banking Analyst – Indigenous Financial Services Internship/Co-op – Fall 2025 – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Wed, 28 May 2025 00:08:46 GMT

Job description: Requisition ID: 226698Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Term: September – December 2025Work Hours/Week: 37.5Application Deadline: 06/15/2025While you must be an Indigenous person in order to submit your application, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as an Indigenous person: Indigenous Peoples include First Nations, Métis and Inuit People. Only Indigenous Peoples who come from Canada should identify themselves as belonging to this designated group.Join Scotiabank’s Indigenous Financial Services Team, if you want the opportunity to be part of an impactful team, be engaged with Indigenous Community, and discover what you love – all while getting paid to do it!Team members with strong organizational skills and attention to detail will thrive in our collaborative environment. You will be Business Development focused supporting the Indigenous Financial Services team by preparing research papers on First Nations, Me’tis and Inuit Governments and Organizations. You will provide detailed regular reporting and additional administrative tasks, as required the Vice President, Director and Senior Managers.We are committed to providing an inclusive environment and advancement opportunities for individuals who have the ability, aspiration, and engagement to contribute at higher levels.Is this role right for you? In this role, you will:

  • Support Indigenous Economic Reconciliation
  • Have a natural curiosity and passion for understanding client priorities and building deep, trusted relationships
  • Have analytical skills and strong attention to detail
  • Have presentation skills
  • Desire working in a fast-paced, constantly changing environment

Do you have the skills and requirements that will enable you to succeed in this role? – We’d love to work with you if :

  • You are currently enrolled in an apprenticeship, certificate, diploma, undergraduate or graduate degree between
  • You are able to evaluate and prepare external research on First Nations, Me’tis and Inuit Governments and Organizations
  • You are proficient in using MS Word, Excel, PowerPoint, and Outlook
  • You can maintain a complete monitoring system to ensure client and portfolio reporting is completed in a timely manner
  • You can update reporting with necessary information to ensure accuracy of the Indigenous client portfolio
  • Provide other administrative support as required for Vice President, Director and Senior Managers

How do I apply?For students applying to our internship/co-op or new graduate programs, we do not require resumes! We believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you’re interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below: * Complete your
Profile here and save as a screenshot. * Complete a short one-way video interview
. * Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile.*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all steps above.Location(s): Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Saskatchewan : SaskatoonScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank – Assistant Manager, Corporate Lending Services (GWO) – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sat, 24 May 2025 22:34:24 GMT

Job description: Requisition ID: 226339Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Purpose:The Assistant Manager is responsible for providing, and if directed leading a loan operations team in delivering, quality administrative services to Clients of corporate credit facilities generated by GBM and other BNS units as required wherein the Bank is an agent, or direct lender in a credit facility. The Assistant Manager will be responsible, as directed, for supervising a team of loan Analysts and working with the Manager/ other Assistant Managers to oversee completion of operational duties in a timely manner, maintaining team productivity to target, execute staffing plans, monitor, and oversee operational controls and form part of the working management team.Is this role right for you? In this role, you will:

  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • As directed, managing a team that administers loan information given by Customers on syndicated or direct deals including verification of limit available, accuracy of calculations, and disbursement/application of funds.
  • As directed by customer / trade finance, review and provide LC authorization for BNS issued LC’s including verification of limit available, and other checks as per guidelines.
  • Ensuring that terms and conditions of authorizations and/or loan documentation are being adhered to including pricing, term, limits etc.
  • Communicating effectively with various contacts including other Banks to resolve issues on a timely basis.
  • Recognizing and bringing exceptions to policies and procedures to the attention of Manager/Senior Manager/Director for further guidance and resolution.
  • Developing a solid knowledge of loan platform Loan IQ to ensure accuracy of posting accounting entries to source system and business line dissemination.
  • Assist Manager, Senior Manager and Director in various team-related tasks, resolution of exception items as well as special project-related work
  • Oversee and monitor team productivity, staffing and work volume information and report to Manager/Senior Manager weekly.
  • Provide guidance and coaching to immediate team staff.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • University undergrade degree in Finance or business-related studies or equivalent.
  • Knowledge and Working experience in corporate lending services
  • Solid working knowledge with MS Suite – Excel, Word, Power Point etc.,
  • Excellent organizational and communication skills (written and verbal)
  • Attention to detail and problem solving

Work Arrangement:Work in a standard office-based environment and remote as applicable during pandemic; non-standard hours are a common occurrence. Work may include Canadian or US or UK statutory holidays. Limited travel domestically.Interested?At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.What’s in it for you?Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.