Company: Scotiabank
Location: North Vancouver, BC
Expected salary: $10000 per year
Job date: Wed, 05 Feb 2025 04:58:36 GMT
Job description: . Networking with investment industry specialists while managing a small budget for independent marketing-based activities… to support your growth including dedicated marketing support, powerful mobile technology, leading CRM, portfolio, and financial…
Scotiabank – GBM – Investment Banking (Toronto) Internship/Co-op – Fall 2025 – Toronto, ON
Company: Scotiabank
Location: Toronto, ON
Expected salary:
Job date: Wed, 05 Feb 2025 07:09:31 GMT
Job description: Requisition ID: 216389Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Global Banking and Markets Intern/Co-op Fall 2025
Investment Banking, Mergers & Acquisitions – TorontoTerm: September 2025 – December 2025
Location: Toronto, ON
Application Deadline: February 28th at 11:59pm ESTThere’s no better way to kickstart your career than to do a co-op or internship with Scotiabank! During your work term, you’ll have the opportunity to be part of a winning team, build your network, and discover what you love – all while getting paid to do it! There’s a place for every type of student at Scotiabank and all that we ask for is that you have passion and strong AOO (Attitude, Ownership and Opportunity).Global Banking and MarketsGlobal Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.Overview:Analysts in Investment Banking enjoy a stimulating and challenging work environment in which they execute a broad range of transactions. A high degree of responsibility is afforded to those demonstrating initiative and the desire to take on such responsibility.A significant amount of effort, diligence and initiative is required to properly execute assignments. The complexity of clients’ financial requirements coupled with the intense competitiveness of the investment banking industry necessitates a full commitment to the task at hand. Standards are very high as most work is presented to senior executives at client firms and supervision is provided only to the extent that it is required.With a limited hierarchy of professionals and a small project team approach, Analysts have ample opportunity for career growth and development. On any given project, Analysts will interact with other departments of the firm such as Corporate Banking, Equity Capital Markets, Global Fixed Income and Global Equity Derivatives gaining knowledge and understanding of both investment banking and the capital markets.What You’ll Do:
- Evaluating and analyzing the financial needs of corporate clients, including the development of financial models
- Creating marketing materials and presentations
- Supporting transaction structuring and execution efforts, with increasing levels of responsibility and accountability over time
- Identifying and developing business opportunities with clients
Major Activities Include:
- Performing comprehensive financial statement analysis and create and maintain models
- Collecting, consolidating and interpreting company and industry data
- Financial and written analysis of companies and industries
- Preparing client presentations, including compiling data and assembling presentation materials
- Supporting drafting of prospectuses, related documentation and marketing materials for transactions
- Applying product and capital markets knowledge to help clients achieve their financial objectives
What You’ll Bring:
- You are currently enrolled in an undergraduate or Master’s education in a Business, Finance, Economics and/or Math discipline
- Previous intern experience(s) working in Investment Banking, M&A, Financial Services and/or Corporate Development preferred
- Proven record of outstanding achievement in academic and extracurricular activities
- Strong quantitative skills focused on financial analysis, accounting and financial theory
- Strong written and verbal communication skills
- Excellent command of Microsoft Suite, with an emphasis on Excel
- A high level of attention to detail
- The ability to manage multiple projects simultaneously while maintaining a high standard of work, excel under pressure amid demanding deadlines and perform effectively in a team environment
- High professional standards including a strong sense of personal integrity and teamwork
- Demonstrated ability to quickly adapt to new situations
- A high level of energy and a keen desire to learn new concepts
How do I apply?For students applying to our internship/co-op or new graduate programs, we do not require resumes! We believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you’re interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below:1. Complete your PLUM Profile and save as a screenshot.
2. Complete a short one-way video interview
3. Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile and your most recent transcript.*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all steps above.Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Scotiabank – GBM – Investment Banking (Toronto) Internship/Co-op – Fall 2025 – Toronto, ON
Company: Scotiabank
Location: Toronto, ON
Expected salary:
Job date: Tue, 04 Feb 2025 23:10:08 GMT
Job description: Requisition ID: 216389Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Global Banking and Markets Intern/Co-op Fall 2025
Investment Banking, Mergers & Acquisitions – TorontoTerm: September 2025 – December 2025
Location: Toronto, ON
Application Deadline: February 28th at 11:59pm ESTThere’s no better way to kickstart your career than to do a co-op or internship with Scotiabank! During your work term, you’ll have the opportunity to be part of a winning team, build your network, and discover what you love – all while getting paid to do it! There’s a place for every type of student at Scotiabank and all that we ask for is that you have passion and strong AOO (Attitude, Ownership and Opportunity).Global Banking and MarketsGlobal Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.Overview:Analysts in Investment Banking enjoy a stimulating and challenging work environment in which they execute a broad range of transactions. A high degree of responsibility is afforded to those demonstrating initiative and the desire to take on such responsibility.A significant amount of effort, diligence and initiative is required to properly execute assignments. The complexity of clients’ financial requirements coupled with the intense competitiveness of the investment banking industry necessitates a full commitment to the task at hand. Standards are very high as most work is presented to senior executives at client firms and supervision is provided only to the extent that it is required.With a limited hierarchy of professionals and a small project team approach, Analysts have ample opportunity for career growth and development. On any given project, Analysts will interact with other departments of the firm such as Corporate Banking, Equity Capital Markets, Global Fixed Income and Global Equity Derivatives gaining knowledge and understanding of both investment banking and the capital markets.What You’ll Do:
- Evaluating and analyzing the financial needs of corporate clients, including the development of financial models
- Creating marketing materials and presentations
- Supporting transaction structuring and execution efforts, with increasing levels of responsibility and accountability over time
- Identifying and developing business opportunities with clients
Major Activities Include:
- Performing comprehensive financial statement analysis and create and maintain models
- Collecting, consolidating and interpreting company and industry data
- Financial and written analysis of companies and industries
- Preparing client presentations, including compiling data and assembling presentation materials
- Supporting drafting of prospectuses, related documentation and marketing materials for transactions
- Applying product and capital markets knowledge to help clients achieve their financial objectives
What You’ll Bring:
- You are currently enrolled in an undergraduate or Master’s education in a Business, Finance, Economics and/or Math discipline
- Previous intern experience(s) working in Investment Banking, M&A, Financial Services and/or Corporate Development preferred
- Proven record of outstanding achievement in academic and extracurricular activities
- Strong quantitative skills focused on financial analysis, accounting and financial theory
- Strong written and verbal communication skills
- Excellent command of Microsoft Suite, with an emphasis on Excel
- A high level of attention to detail
- The ability to manage multiple projects simultaneously while maintaining a high standard of work, excel under pressure amid demanding deadlines and perform effectively in a team environment
- High professional standards including a strong sense of personal integrity and teamwork
- Demonstrated ability to quickly adapt to new situations
- A high level of energy and a keen desire to learn new concepts
How do I apply?For students applying to our internship/co-op or new graduate programs, we do not require resumes! We believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you’re interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below:1. Complete your PLUM Profile and save as a screenshot.
2. Complete a short one-way video interview
3. Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile and your most recent transcript.*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all steps above.Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Scotiabank – Global Banking and Markets – Sales and Trading Intern/Co-op-Fall 2025 – Toronto, ON
Company: Scotiabank
Location: Toronto, ON
Expected salary:
Job date: Wed, 05 Feb 2025 01:23:32 GMT
Job description: Requisition ID: 216342Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Term: September-December 2025Application Deadline: 02/28/2025Location: Toronto or CalgaryThere’s no better way to kickstart your career than to do a co-op or internship with Scotiabank! During your work term, you’ll have the opportunity to be part of a winning team, build your network, and discover what you love – all while getting paid to do it! There’s a place for every type of student at Scotiabank and all that we ask for is that you have passion and strong AOO (Attitude, Ownership and Opportunity).Who We Are:Global Banking and Markets provides a full range of credit, risk management and investment banking products and services relevant to the financing and strategic development needs of our clients. Our products include investment banking, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, debt products, derivatives, foreign currencies, and commodities. We also cross-sell the full range of wholesale products and services offered by Scotiabank.The Capital Markets, Sales & Trading Internship is a four-month position at Scotiabank Global Banking and Markets that is designed to introduce undergraduate and graduate students to the stimulating and dynamic environment of wholesale sales & trading. Students could be placed in one of the following areas:
- XVA Trading
- Fixed Income Derivative Solutions
- Commercial FX and DPG
- Corporate Derivatives Product Group
- Risk Solutions Structuring
- Retail FX and Precious Metals
- FX Trading
- Government Finance
- Fixed Income Sales and Trading
- Mortgage Aggregation and ABS Trading
- FICC Structuring
- Canadian Rates Trading
- Collateral Management and Funding
- Commodities Derivatives
- Global Equity Derivatives
- Prime Services
- Equity Financial Resource Management
The objective of the internship is to identify exceptional candidates for full-time opportunities or a second internship with the GBM Capital Markets team. All interns will have access to our mentorship program where students are teamed-up with a mentor who will serve as a guide for both professional and personal development. Additionally, there is a capstone project for all interns that provides them the opportunity to learn about a different business area and build additional professional relationships.We are committed to offering you extensive opportunities for training, hands-on experience, and career advancement. Simply put, your future is our investment.Is this role right for you? In this role, you will:Provide assistance to the Sales, Trading and Structuring staff on the trade floor in the execution of their day-to-day functions.
Assist in preparing client pitches and presentations, daily market commentary and providing timely client support
Work on research projects as requiredDo you have the skills and requirements that will enable you to succeed in this role? We’d love to work with you if:
- You are currently enrolled in post-secondary education in a Business, Science, Technology, Engineering, Economics or Math discipline
- You love to learn and envision yourself working for an international organization that heavily invests in your future
- You enjoy being involved in extracurricular activities such as conferences, clubs, and competitions/hackathons
- You have a demonstrated interest and knowledge in the financial markets
- You have a proven record of outstanding achievement in academic and extracurricular activities
- You have strong interpersonal skills and the ability to work in a collaborative environment
- You have the ability to overcome challenges presented by a constantly changing work environment
- Having a working knowledge of VBA, Python or other programming languages is a bonus!
What’s in it for you?You’ll be part of a diverse, collaborative, innovative, and high-performing team.
In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed!
Exclusive student events such as Scotia Student Day, Lunch & Learns, leadership panels, and much more!
Bank-wide orientation to learn more about Scotiabank and gain exposure to senior leadership across the organization.How do I apply?For students applying to our internship/co-op or new graduate programs, we do not require resumes! We believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you’re interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below:1. Complete your PLUM Profile and save as a screenshot.2. Complete a one-way video interview .3. Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile and your most recent transcript.*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all three steps above.Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Scotiabank – Global Banking and Markets – Sales and Trading Intern/Co-op-Fall 2025 – Toronto, ON
Company: Scotiabank
Location: Toronto, ON
Expected salary:
Job date: Tue, 04 Feb 2025 23:49:15 GMT
Job description: Requisition ID: 216342Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Term: September-December 2025Application Deadline: 02/28/2025Location: Toronto or CalgaryThere’s no better way to kickstart your career than to do a co-op or internship with Scotiabank! During your work term, you’ll have the opportunity to be part of a winning team, build your network, and discover what you love – all while getting paid to do it! There’s a place for every type of student at Scotiabank and all that we ask for is that you have passion and strong AOO (Attitude, Ownership and Opportunity).Who We Are:Global Banking and Markets provides a full range of credit, risk management and investment banking products and services relevant to the financing and strategic development needs of our clients. Our products include investment banking, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, debt products, derivatives, foreign currencies, and commodities. We also cross-sell the full range of wholesale products and services offered by Scotiabank.The Capital Markets, Sales & Trading Internship is a four-month position at Scotiabank Global Banking and Markets that is designed to introduce undergraduate and graduate students to the stimulating and dynamic environment of wholesale sales & trading. Students could be placed in one of the following areas:
- XVA Trading
- Fixed Income Derivative Solutions
- Commercial FX and DPG
- Corporate Derivatives Product Group
- Risk Solutions Structuring
- Retail FX and Precious Metals
- FX Trading
- Government Finance
- Fixed Income Sales and Trading
- Mortgage Aggregation and ABS Trading
- FICC Structuring
- Canadian Rates Trading
- Collateral Management and Funding
- Commodities Derivatives
- Global Equity Derivatives
- Prime Services
- Equity Financial Resource Management
The objective of the internship is to identify exceptional candidates for full-time opportunities or a second internship with the GBM Capital Markets team. All interns will have access to our mentorship program where students are teamed-up with a mentor who will serve as a guide for both professional and personal development. Additionally, there is a capstone project for all interns that provides them the opportunity to learn about a different business area and build additional professional relationships.We are committed to offering you extensive opportunities for training, hands-on experience, and career advancement. Simply put, your future is our investment.Is this role right for you? In this role, you will:Provide assistance to the Sales, Trading and Structuring staff on the trade floor in the execution of their day-to-day functions.
Assist in preparing client pitches and presentations, daily market commentary and providing timely client support
Work on research projects as requiredDo you have the skills and requirements that will enable you to succeed in this role? We’d love to work with you if:
- You are currently enrolled in post-secondary education in a Business, Science, Technology, Engineering, Economics or Math discipline
- You love to learn and envision yourself working for an international organization that heavily invests in your future
- You enjoy being involved in extracurricular activities such as conferences, clubs, and competitions/hackathons
- You have a demonstrated interest and knowledge in the financial markets
- You have a proven record of outstanding achievement in academic and extracurricular activities
- You have strong interpersonal skills and the ability to work in a collaborative environment
- You have the ability to overcome challenges presented by a constantly changing work environment
- Having a working knowledge of VBA, Python or other programming languages is a bonus!
What’s in it for you?You’ll be part of a diverse, collaborative, innovative, and high-performing team.
In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed!
Exclusive student events such as Scotia Student Day, Lunch & Learns, leadership panels, and much more!
Bank-wide orientation to learn more about Scotiabank and gain exposure to senior leadership across the organization.How do I apply?For students applying to our internship/co-op or new graduate programs, we do not require resumes! We believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you’re interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below:1. Complete your PLUM Profile and save as a screenshot.2. Complete a one-way video interview .3. Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile and your most recent transcript.*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all three steps above.Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
GBM – Investment Banking (Vancouver) Internship/ Co-op – Summer 2026 – Scotiabank – Vancouver, BC
Company: Scotiabank
Location: Vancouver, BC
Expected salary:
Job date: Tue, 04 Feb 2025 05:49:37 GMT
Job description: financial needs of corporate clients, including the development of financial models, marketing materials and presentations… the data required to perform financial analysis Drafting prospectuses and marketing presentations for transactions…
GBM – Investment Banking (Vancouver) Internship/ Co-op – Summer 2026 – Scotiabank – Vancouver, BC
Company: Scotiabank
Location: Vancouver, BC
Expected salary:
Job date: Mon, 03 Feb 2025 23:54:37 GMT
Job description: financial needs of corporate clients, including the development of financial models, marketing materials and presentations… the data required to perform financial analysis Drafting prospectuses and marketing presentations for transactions…
Scotiabank – First Nations/Metis/Inuit – REMOTE Client Service Specialist – Moncton, NB – Tangerine – Ontario – Moncton, NB
Company: Scotiabank
Location: Ontario – Moncton, NB
Expected salary:
Job date: Thu, 30 Jan 2025 23:36:38 GMT
Job description: Requisition ID: 215924Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act.While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as Indigenous person:Indigenous Peoples include First Nation, Métis and Inuit Peoples. Only Indigenous Peoples who come from Canada should identify themselves as belonging to this designated groupIn order to qualify for this opportunity, candidates must meet the requirements of a “Remote Applicant.”You must reside within the province of New Brunswick OR Ontario. For business continuity purposes, it is required that you are located within one hour of a Scotiabank branch.Who we are:
Our Customer Contact Centre team is the ‘heart of our operation’.When you join our Contact Centre, you’re joining an inclusive, award-winning workplace that delivers superior customer care for our customers. In your career at Tangerine, you can expect to experience the support of a culture built around recognition and rewards, diversity and inclusion, and Tangerine’s core values of respect, integrity, passion, and accountability.Your skills and abilities will be nurtured and supported by banking leaders, with the focus on your success and development. At Tangerine, we value diversity and what it brings to our teams and customer experiences.You will be welcomed into our Tangerine family and have access to a large and growing Indigenous community, where you will be able to connect, share, and learn with our Indigenous team members and their allies. We also uplift voices that value intersectionality and have a variety of Employee Resource Groups to fit your lifestyle and background.Client Service Specialist – TangerineAs Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!What you will be doing:Being a brand ambassador within our contact centre means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians. As a Client Service Specialist, you will engage with clients by providing exceptional support on their daily banking needs, educate them on self-service channels and proactively recommend products that meet their financial needs.Is this role right for you? In this role you will:Deliver friendly and professional service to clients through inbound, outbound and eService channels in a fast-paced environmentEngage with clients by providing best-in-class support on their daily banking needs, and proactively recommend products that meet their financial needs.Educate Clients on a wide range of financial products (e.g. Chequing/Savings accounts etc.) and on self-service channels to enable Clients to serve themselves online.Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them.Position DetailsLocation: New Brunswick (Remote)Position Status: Full -Time, PermanentPosition Start Date: March 26th , 2025Mandatory Training:Must be available for up to 9 weeks of full time paid trainingTraining hours: Monday – Friday 9 AM – 5 PM ASTThe training is remote and can be completed from homeWork Schedules & Shifts:Flexibility in working morning, afternoon and evening shifts including weekends and statutory holidays between the hours of 7 am to 12 am (midnight).Regular, ongoing work schedules will be finalized with new employees before the end of training.Remote Work: You must meet the work from home criteria, which includes but not limited to, private workspace & completion of mandatory learning.Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:Strong English and French oral and written communication skills.High curiosity to help meet clients’ needs and build solutionsPassion for providing an exceptional client experienceStrong problem solving and conflict resolution capabilitiesAbility to learn and adapt quickly to contact centre technologyStrong time management and organizational skillsExperience in retail, sales or other customer service environment is an assetWhat’s in it for you?You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)At Tangerine we value the unique skills and experiences each individual brings to the team and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.For additional information and resources please visit our Indigenous Talent Program page:Location(s): Canada : New Brunswick : Moncton || Canada : Ontario : TorontoAt Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
Scotiabank – First Nations/Metis/Inuit – REMOTE Client Service Specialist – Moncton, NB – Tangerine – Ontario – Moncton, NB
Company: Scotiabank
Location: Ontario – Moncton, NB
Expected salary:
Job date: Fri, 31 Jan 2025 01:02:13 GMT
Job description: Requisition ID: 215924Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act.While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as Indigenous person:Indigenous Peoples include First Nation, Métis and Inuit Peoples. Only Indigenous Peoples who come from Canada should identify themselves as belonging to this designated groupIn order to qualify for this opportunity, candidates must meet the requirements of a “Remote Applicant.”You must reside within the province of New Brunswick OR Ontario. For business continuity purposes, it is required that you are located within one hour of a Scotiabank branch.Who we are:
Our Customer Contact Centre team is the ‘heart of our operation’.When you join our Contact Centre, you’re joining an inclusive, award-winning workplace that delivers superior customer care for our customers. In your career at Tangerine, you can expect to experience the support of a culture built around recognition and rewards, diversity and inclusion, and Tangerine’s core values of respect, integrity, passion, and accountability.Your skills and abilities will be nurtured and supported by banking leaders, with the focus on your success and development. At Tangerine, we value diversity and what it brings to our teams and customer experiences.You will be welcomed into our Tangerine family and have access to a large and growing Indigenous community, where you will be able to connect, share, and learn with our Indigenous team members and their allies. We also uplift voices that value intersectionality and have a variety of Employee Resource Groups to fit your lifestyle and background.Client Service Specialist – TangerineAs Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!What you will be doing:Being a brand ambassador within our contact centre means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians. As a Client Service Specialist, you will engage with clients by providing exceptional support on their daily banking needs, educate them on self-service channels and proactively recommend products that meet their financial needs.Is this role right for you? In this role you will:Deliver friendly and professional service to clients through inbound, outbound and eService channels in a fast-paced environmentEngage with clients by providing best-in-class support on their daily banking needs, and proactively recommend products that meet their financial needs.Educate Clients on a wide range of financial products (e.g. Chequing/Savings accounts etc.) and on self-service channels to enable Clients to serve themselves online.Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them.Position DetailsLocation: New Brunswick (Remote)Position Status: Full -Time, PermanentPosition Start Date: March 26th , 2025Mandatory Training:Must be available for up to 9 weeks of full time paid trainingTraining hours: Monday – Friday 9 AM – 5 PM ASTThe training is remote and can be completed from homeWork Schedules & Shifts:Flexibility in working morning, afternoon and evening shifts including weekends and statutory holidays between the hours of 7 am to 12 am (midnight).Regular, ongoing work schedules will be finalized with new employees before the end of training.Remote Work: You must meet the work from home criteria, which includes but not limited to, private workspace & completion of mandatory learning.Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:Strong English and French oral and written communication skills.High curiosity to help meet clients’ needs and build solutionsPassion for providing an exceptional client experienceStrong problem solving and conflict resolution capabilitiesAbility to learn and adapt quickly to contact centre technologyStrong time management and organizational skillsExperience in retail, sales or other customer service environment is an assetWhat’s in it for you?You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)At Tangerine we value the unique skills and experiences each individual brings to the team and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.For additional information and resources please visit our Indigenous Talent Program page:Location(s): Canada : New Brunswick : Moncton || Canada : Ontario : TorontoAt Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
Product Manager (Salesforce) – Scotiabank – Toronto, ON
Company: Scotiabank
Location: Toronto, ON
Expected salary:
Job date: Thu, 30 Jan 2025 23:03:48 GMT
Job description: Requisition ID: 214976Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!What you will be doing:As the Product Manager for Salesforce/nCino in Commercial Banking, you will drive the Digital Transformation roadmap and manage a dedicated backlog with partners across Commercial, Retail & Small Business, Operations, and Engineering. You will collaborate with the Salesforce/nCino Vendor, Product Managers, Bank Stakeholders, Developers, and Designers to turn customer journey directives into actionable deliverables. Advocating for clients and platform users, you will define the UX and engage SMEs and stakeholders to ensure the right solutions are built. You will oversee the backlog to completion, ensuring compliance with regulations, policies, and procedures.Is this role right for you? In this role, you will:
- Drive backlog execution with partners across Business Banking, Retail & Small Business, Engineering, and Operations.
- Lead continuous discovery to understand customer needs, pain points, and industry trends, using qualitative and quantitative data to identify backlog opportunities.
- Collaborate with design, engineering, and business partners to develop solutions for identified problem areas.
- Monitor and analyze key performance indicators (KPIs) such as sales funnel performance, application starts, completions, and conversions.
- Collect and synthesize internal and external data to guide direction, establish baselines, and inform decision-making.
- Conduct customer interviews and user testing to define pain points and test ideas, features, and designs.
- Maintain a prioritized backlog, write detailed user stories, and participate in sprint planning and review activities. Engage daily with scrum teams to clarify questions and assist with decision-making.
- Build strong relationships with business stakeholders to ensure their requirements are translated into the right products and journeys. Manage expectations through effective communication.
- Lead/support progress presentations, demos, and backlog prioritization for key executive stakeholders and steering committees.
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- 4+ years of experience in a role building customer facing digital products, particularly in onboarding and identity verification experiences.
- Managed a technology product or a digital journey end-to-end, from inception to delivery.
- Relevant experience in an agile environment
- Knowledgeable about multiple functional areas such as Product Management, Management Consulting, Agile/Scrum, Engineering, UX/UI Design, Sales and Marketing, Finance
- Curious and experimental mindset to drive innovation amidst uncertainty.
- Exceptional verbal, written and visual communication skills, with the ability to engage and influence stakeholders at all levels in the organization.
- Experience in financial services is considered an asset.
- Experience with Salesforce CRM preferred.
- Engineering, Computer Science or Business degrees considered an asset.
What’s in it for you?
- Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations – We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Location(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
This content is a job posting for a Product Manager for Salesforce/nCino in Commercial Banking at Tangerine, Canada’s leading digital bank. The role involves driving the Digital Transformation roadmap, collaborating with various stakeholders, and managing a backlog to ensure compliance with regulations and policies. The ideal candidate will have experience in building customer-facing digital products, managing technology products end-to-end, and working in an agile environment. The role offers opportunities for professional growth, diversity, equity, inclusion, upskilling, competitive rewards, and community engagement.