Company: Royal Bank of Canada
Location: Toronto, ON
Job description: Job SummaryJob DescriptionWhat is the opportunity?Join the newest business within RBC’s award-winning Avion Rewards program – Shopping! As the Head of Shopping, you will be responsible for building and driving the rewards business that gives back to our clients…. leading the teams that create solutions to be at the center of our members’ commerce lives.What will you do?Articulate a strong Shopping vision that supports the business vision and OKR’s with an eye towards technical excellence, quality, agile, leadership, and continuous improvement.Advocate for the Shopping vision across diverse stakeholder groups –outlining how new business opportunities are expected to promote business growth and profitability in line with client’s strategic goals and employee experienceLead the strategic planning and vision of the future platformGuarantee the consistency and quality of the customer experience across all channels and touch points for Shopping experiencesDisplay dynamic leadership working with partners throughout the organization and leading product teams focused on innovation, entrepreneurial spirit, growth, and successNurture top talent, networks, and partners–strong People Leadership identifying and building relationships with teams and new candidates for future opportunitiesProvide direction to Product Owners and integrate amongst Product Owners within the rest of the Avion business and broader RBCCoordinate with corresponding BFS SMT and Digital Leads to ensure alignment against big-picture strategyBe the first line of defense to eliminate blockers (with fast escalation if unable to do themselves)Promote an end-to-end mindsetFocus on putting our clients in the centre of our Shopping solutionsSeek best in class solutions to drive business value -Developing and delivering in collaboration with Product Managers, strategies / roadmaps that contribute to the realization of benefits (e.g. revenue, profitability targets, cost avoidance, time liberation, etc.)Lead the creation of OKRs and drives to delivering business value to achieve the OKRsBe accountable to create the roadmap and setting priorities while embracing pivots along the wayDefine MVP and subsequent incremental release planWhat do you need to succeed?Must-have:Previous experience leading and building digital toolsStrong execution experience leading large and complex initiativesTechnical curiosity and a passion to build digitally enabled End to End solutions for clients and staffAbility to break complex ideas into their component featuresExperience leading or shaping large transformational effortsDefining the risk associated with the future vision and finding the appropriate balance towards our strategyExperience with agile methodology including setting product vision, building= and maintaining backlogs, constructing release plans, and defining product performance metricsPassionate for leveraging data to enable the best productExperience with designing creative, scalable consumer products that delight clients in partnership with technology and design counterpartsAbility to lead through ambiguityWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob Skills Brand Marketing, Business Growth, Business Oriented, Channels Marketing, Creativity, Customer Experience (CX), Decision Making, Digital Business, Digital Channels, Digital Retailing, Digital Trends, Industry Knowledge, Leadership, Long Term Planning, Market Research, Product Applications, Product Development, Product Services, Product Testing, User Experience Development, User Interfaces (UI)Additional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: STRATEGY AND ADMINISTRATIONJob Type: RegularPay Type: SalariedPosted Date: 2024-08-16Application Deadline: 2024-08-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
The Head of Shopping at RBC will be responsible for building and driving the rewards business within the Avion Rewards program. The role involves articulating a strong vision for the Shopping platform, advocating for business growth, leading strategic planning, ensuring consistency in customer experience, nurturing talent, and collaborating with stakeholders. The ideal candidate must have experience in leading digital tools, executing complex initiatives, and leveraging data for product development. RBC promotes diversity and inclusion in the workplace, offering opportunities for challenging work and career growth.
Job Description:
We are currently seeking a motivated and detail-oriented Administrative Assistant to join our team. In this role, you will be responsible for providing administrative support to ensure efficient operation of the office. The ideal candidate will have strong organizational skills and the ability to multi-task effectively.
Responsibilities:
– Answer and direct phone calls
– Organize and schedule appointments
– Write and distribute email correspondence
– Assist in the preparation of regularly scheduled reports
– Develop and maintain a filing system
– Update and maintain office policies and procedures
– Order office supplies and research new deals and suppliers
– Maintain contact lists
– Book travel arrangements
– Submit and reconcile expense reports
– Provide general support to visitors
Qualifications:
– Proven experience as an administrative assistant or office admin assistant
– Knowledge of office management systems and procedures
– Excellent time management skills and ability to prioritize work
– Attention to detail and problem-solving skills
– Excellent written and verbal communication skills
– Strong organizational skills with the ability to multi-task
– Proficiency in MS Office (MS Excel and MS Word, in particular)
– High School diploma; additional qualification as an Administrative assistant or Secretary will be a plus
If you are a self-starter with a positive attitude and a passion for delivering exceptional administrative support, we encourage you to apply for this position.
Expected salary:
Job date: Sat, 17 Aug 2024 22:31:09 GMT