Senior Marketing Communications Manager – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $90000 – 134000 per year

Job date: Sun, 29 Jun 2025 05:47:50 GMT

Job description: DescriptionReady to Shape the Future of Canadian Healthcare Through Strategic Brand Storytelling and Marketing Excellence at TELUS Health?At TELUS Health, we’re reimagining how health services are delivered-helping Canadians live healthier, longer lives. We’re looking for a strategic, detail-oriented and creative Senior Marketing Communications Manager to join our Marketing team.If you thrive in a fast-paced, collaborative environment, are passionate about storytelling through brand and content, and have a talent for managing complex projects across multiple stakeholders, this opportunity is for you.You’ll collaborate closely with GTM and Product teams to ensure consistent messaging and execution across go-to-market moments. You’ll also write, review, and help activate content that represents TELUS Health’s voice and purpose. If you love brand building, content creation, and rolling up your sleeves to make things happen-this role is for youWhat you’ll do

  • Lead brand development initiatives, ensuring strategic alignment across campaigns, digital content, and product marketing
  • Craft compelling, brand-aligned messaging across multiple platforms, including web, advertising, video, email, internal and external communications, and product collateral
  • Manage multiple brand and content projects simultaneously while balancing priorities, meeting deadlines, and staying on budget
  • Develop product naming, positioning, and value propositions that align with brand strategy and resonate with target audiences
  • Partner with cross-functional stakeholders, including Product, Sales, Marketing, Legal and Medical teams to create and execute integrated brand campaigns and GTM initiatives that drive business growth while protecting TELUS Health’s brand
  • Own and evolve the TELUS Health Care Centres language guidelines, ensuring consistency across all customer and employee-facing touchpoints
  • Review marketing content for accuracy, clarity, and adherence to TELUS Health’s brand identity
  • Collaborate with designers, agencies, and production teams to bring brand campaigns to life
  • Provide brand and messaging input for internal presentations, GTM strategies, and new service launches
  • Conduct regular brand audits and provide actionable insights to continuously improve brand execution

QualificationsWhat you bring

  • University degree or diploma in Marketing, Communications, Journalism, or Business
  • 7 years of experience in brand management, product marketing, content strategy, or integrated marketing communications
  • Previous experience at a creative agency or in-house marketing team is preferred
  • Experience in healthcare or regulated industries is an asset
  • Exceptional copywriting and editorial skills
  • Strategic thinker who can turn business goals into brand action
  • Strong project management, interpersonal and stakeholder management skills
  • Detail-oriented with a strong visual and written brand sensibility
  • Comfortable managing competing priorities and working under tight deadlines
  • Fluent in English; French bilingualism is a strong asset

Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position’s main responsibilities, given its national scope.#LI-RemoteSalary Range: $90,000-$134,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary

Position: Senior Marketing Communications Manager at TELUS Health

Objective: To lead brand storytelling and marketing efforts aimed at improving Canadian healthcare.

Key Responsibilities:

  • Develop and implement brand strategies, ensure messaging alignment across campaigns and channels.
  • Create compelling content for various platforms, including digital and traditional media.
  • Manage multiple projects, balancing priorities and deadlines effectively.
  • Collaborate with cross-functional teams (Product, Sales, Legal) on integrated campaigns.
  • Maintain brand consistency and adherence to TELUS Health’s identity.

Requirements:

  • University degree in Marketing or similar.
  • Minimum 7 years of experience in brand management, product marketing, or communications.
  • Strong copywriting and editorial skills; familiarity with healthcare marketing preferred.
  • Bilingualism in English and French is a strong asset.

Compensation: Salary range of $90,000-$134,000, plus performance bonuses, benefits, and flexible work options.

Company Culture: TELUS Health emphasizes a people-focused, innovative environment that values diversity, community engagement, and employee development.

Commitment: Candidates must adhere to health and safety regulations, including COVID-19 vaccination for specific roles.

Inclusivity: TELUS Health is dedicated to creating an inclusive culture and accommodating applicants with disabilities during the recruitment process.

Senior Strategy Manager – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $99000 – 149000 per year

Job date: Fri, 27 Jun 2025 23:30:43 GMT

Job description: DescriptionOur mission – what we’re up to at TELUS HealthTELUS Health has big ambitions and we’re working hard to achieve them. We’re on a mission to create a healthier world one life at a time. We have a new leadership team, and new organizational structure to better serve our customer groups. We’re building the capabilities to bring our strategic ambitions to life.Here’s the impact you’ll make and what we’ll accomplish togetherTELUS Health Strategy team is responsible for working collaboratively with each Business Unit (BU) to drive our corporate strategy, business planning, business unit strategy, and large-scale strategic initiatives that evolve the health portfolio. We are also responsible for providing strategic intelligence to the business to support corporate development, growth, and decision-making.We are looking for a Senior Strategy Manager to play a critical role in shaping the strategic direction of our organization. This position combines driving business unit (BU) strategies and delivering transformative organizational initiatives. The ideal person will act as a strategic partner to BU leaders, align priorities with corporate goals, and lead transformative efforts to uncover opportunities, improve performance, and enable growth. You’ll combine strong analytical skills with business acumen to deliver actionable insights and solutions that drive measurable impact. As a Senior Strategy Manager, reporting to the Head of Strategy, you will be a critical cross-functional change agent, working closely with both internal team members and external partners to shape the future of digital and physical health.Here’s HowThis role combines traditional strategy consulting skills with sharp financial and data capabilities to support business growth, market expansion, and strategic investments. You will play a critical role in shaping TELUS Health strategic direction and long-term vision.We’re looking to have a dynamic Senior Strategy Manager to join the Strategy team. As a Senior Strategy Manager, you will lead strategic planning, drive transformative initiatives and deliver data-informed insights that guide critical decisions. Here’s a sample of the exciting things you will be doing:

  • Strategic Partnering and Execution: Build trusted relationships across the business, acting as a key advisor to leaders. You’ll translate long-term company goals into actionable roadmaps, perform gap analyses to identify strategic opportunities and ensure alignment between business units and corporate priorities. You’ll develop 3-5 year strategic plans that incorporate both market trends and competitive insights
  • Insight Development and Financial Modelling: Leverage data to craft compelling strategies, evaluating new market opportunities, forecasting revenue potential and assessing investment cases. You’ll develop sophisticated financial models, conduct ROI and sensitivity analyses and create scenario planning models to evaluate trade-offs. Incorporate cost-benefit analyses into all major strategic projects to ensure alignment with value creation goals
  • Driving Growth and Innovation: Identify whitespace opportunities, synthesize market trends, and monitor the competitive landscape to build business cases for new ventures or product rationalization. Participate in due diligence for strategic initiatives, evaluate business models, and explore automation and digital transformation to unlock untapped potential. Act as an “intrapreneur,” connecting dots across TELUS, TELUS Health, and TELUS International to surface new opportunities and foster collaboration
  • Operational Excellence and Value Creation: Lead process improvement initiatives, identifying cost savings opportunities and implementing strategic cost-reduction programs. Optimize vendor and procurement strategies, including vendor consolidation, and establish best-in-class benchmarks across regions and business units. Design and maintain operational efficiency metrics, internal benchmarking systems and dashboards that provide actionable insights for leadership
  • Collaborative Leadership: Manage cross-functional projects with a focus on stakeholder engagement, effective communication and timely execution. Balance day-to-day responsibilities with forward-looking initiatives while anticipating future needs and driving performance improvement
  • Continuous Learning and Adaptability: Conduct targeted research, synthesize findings and adapt tools and methodologies to produce meaningful insights. Maintain a growth-oriented mindset, seeking professional development opportunities and applying innovative solutions to strategic challenges

By combining analytical rigour, strategic foresight and a growth-oriented mindset, you’ll help steer the organization toward its next phase of innovation and success.Please note that, depending on the selected individual, the title could be Strategy Manager or Senior Strategy Manager.QualificationsYou’re the missing piece of the puzzleYou are likely in a similar strategy or internal consultant role today, with many of the following abilities and expertise:

  • You bring demonstrated, sustained experience developing strategy and market intelligence, preferably with consulting experiences, private equity, venture capital, healthcare or corporate wellness organizations
  • You are known for your business acumen and have experience communicating at the executive level
  • You are financial literate and possess numerical proficiency, including data analysis
  • You are adept at constructing arguments using quantitative and qualitative data and are able to create structure in what may initially seem ambiguous (“navigating through the grey”)
  • You are a skilled user of contemporary productivity tools, such as Google Docs (memos), Slides (PowerPoint), and Sheets (Excel)
  • You have a degree and/or work experience in business, finance, psychology, behavioural economics, entrepreneurship, consulting, research or liberal arts

Great to haves:We are especially motivated to connect with individuals with one or more of the following:

  • Healthcare sector experience
  • French-English bilingualism or other multi-lingual, multicultural knowledge and abilities

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.#LI-hybrid #LI-remoteSalary Range: $99,000-$149,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Health Overview:

TELUS Health aims to create a healthier world by enhancing its health portfolio through strategic initiatives. With a new leadership team and organizational structure, it focuses on improving customer service and achieving its corporate goals.

Senior Strategy Manager Role:

The Senior Strategy Manager will play a vital role in shaping TELUS Health’s strategic direction by:

  • Strategic Partnering: Collaborating with business unit leaders, translating company goals into actionable strategies, and developing long-term plans.
  • Insight Development: Utilizing data for market evaluations and creating financial models to support decision-making.
  • Driving Growth: Identifying new opportunities, evaluating business models, and fostering collaboration across TELUS entities.
  • Operational Excellence: Implementing cost-reduction strategies and optimizing operational efficiencies.
  • Collaborative Leadership: Managing cross-functional projects to drive performance improvements.
  • Continuous Learning: Staying adaptable and seeking professional development opportunities.

Qualifications:

Candidates should have experience in strategy development, financial literacy, and effective communication, ideally with a background in healthcare. Bilingualism and multicultural knowledge are advantageous.

Benefits and Culture:

TELUS offers a competitive salary, performance bonuses, flexible working arrangements, and a commitment to diversity and community service, fostering a culture focused on innovation and positive health outcomes.

Telus – Director, Information Security & Security Programs (Remote) – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $126000 – 190000 per year

Job date: Fri, 27 Jun 2025 06:53:50 GMT

Job description: Join our team and what we’ll accomplish togetherWe live in and work in a fully digital world where security risk management and cyber resilience are critical. As one of Canada’s preeminent owners and operators of critical infrastructure, evolving geopolitical threats and new regulatory regimes are the new business reality. Protecting information and ensuring the resiliency of networks and services is paramount. At TELUS, we aspire to the highest standards in staying ahead of the adversary, tackling the toughest security challenges head-on with top talent and leading with our expertise in cybersecurity risk management.The Information Security & Security Programs team is committed to providing excellence in the programs that secure our internal and customers’ data and systems. Our Secure-by-Design approach identifies cybersecurity risks up front and works with stakeholders to implement controls early in the technology lifecycle, improving our overall cybersecurity posture. We partner across TELUS to communicate regulatory obligations, contractual commitments, share best practices and extend our cybersecurity framework to newly acquired companies, third parties and other stakeholders.What you’ll doAs the Director, Information Security & Security Programs you will:

  • Inspire and empower a team of security and technology professionals, working internationally across many teams (Secure-by-Design, Governance/Risk Management/Compliance, Culture of Security, Vulnerability Assessment and Testing, Third party Security Risk and Acquisition Security) with your vision, strategy and program execution management
  • Partner closely with multiple internal and external stakeholders to understand and assess their business requirements, security risks and threats, and design and deliver secure-by-design solutions
  • Aggregate and communicate overall security risk, in the business context, to executive leaders
  • Continuously strengthen the TELUS brand as trustworthy, reliable and innovative through strategic vision and leadership encompassing legal and regulatory obligations, contractual security obligations, voluntary security frameworks, governance, policies and programs
  • Partner closely with business teams to ensure compliance with internationally recognized cybersecurity frameworks, standards (NIST, PCI, SOC2, etc) and the contractual physical, personnel and cybersecurity requirements of federal and provincial governments, and other regulated sectors.
  • Assess and test TELUS and third-party networks and systems to identify and remediate security vulnerabilities, while evolving automation and re-use capabilities.
  • Foster high team member engagement and collaboration by practicing our culture of embracing diverse perspectives and experiences, and supporting development
  • Attract talent from a domestic and global pool of cybersecurity professionals

What you bring

  • Strong program management and financial management capabilities
  • Expert knowledge of both security technologies and the security of technologies including generative artificial intelligence, post-quantum cryptography, blockchain, 5G and private wireless networks, cloud and network security, large scale identity and authentication systems, SaaS platforms, team member device security, Governance, Risk and Compliance (GRC) / security awareness platforms, and security data analytics / security incident and event management platforms
  • Expert knowledge of the Canadian cybersecurity regulatory landscape, security in contracting and third party risk management frameworks, programs and tools
  • Experience in the cybersecurity and cyber resilience of critical infrastructures
  • Ability to communicate complex/technical topics, data insights, and stories that are clear and easily understood by a diverse range of audiences including executives
  • 10 or more years of experience leading cross-functional security teams
  • Degree in Engineering, Computer Science or related technology discipline
  • Must possess or be eligible to obtain the Government of Canada Secret Level security clearance or higher

Great-to-haves

  • Extensive leadership experience in a CSO/CISO or public sector cybersecurity organization
  • Broad knowledge of security laws, regulations, frameworks, standards, controls and technologies across multiple domains
  • Both government and private sector experience
  • Master’s degree in Engineering, Computer Science, or Business Administration
  • GICSP and CISSP or equivalent certification
  • Fluency in English & French

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities given its national scope.#Remote #LI-RemoteSalary Range: $126,000-$190,000Performance Bonus or Sales Incentive Plan: 30%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.CybersecurityWe’re passionate about driving cyber resilience and rapidly adapting to the evolving cyber threat landscape. If you’ve ever envisioned what the future of enterprise security looks like, visualized cutting-edge strategies to better protect emerging technologies (including AI) and enjoy driving programs that reduce cyber risk as part of a highly engaged Canadian cybersecurity team, we want you to be part of the organization that makes it happen.We are honoured to be recognizedTeam TELUS at a glance1.4M
Days volunteered in our communities$1.3
Billion contributed to charitable and community organizations since 200015.2
Million customer connectionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior Program Manager, Internal Systems and Migrations – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $97000 – 145000 per year

Job date: Sun, 29 Jun 2025 04:25:28 GMT

Job description: DescriptionThe TELUS Health Employer Solutions Internal Systems and Migrations team is a dynamic, fast-paced, and entrepreneurial group. Our core mission is to support data-driven decisions for TELUS Employer Health products globally, focusing on resolving complex problems that significantly impact customers and ensuring a seamless digital customer experience.As we consistently work towards establishing TELUS Health as a world-class leader in healthcare delivery, you will be involved in high-priority projects of substantial size and scope. These initiatives are centered on crafting customer journey strategies to deliver an outstanding TELUS Health experience.Our team and what we’ll accomplish togetherThe Senior Program Manager occupies a pivotal strategic role, integral to the execution of Employer Solutions Internal Systems and Migrations. This position is responsible for ensuring efficient and repeatable delivery through the consistent application of project management methodology and product delivery frameworks.As a Senior Program Manager, you will possess the drive to navigate ambiguity and the energy to ensure all deliverables are completed. You will communicate with clarity and confidence to lead, inspire, and inform stakeholders, enabling their contributions. When challenges arise, you will overcome them by seeking understanding, developing creative solutions, communicating, collaborating, negotiating, and escalating when appropriate. Under your leadership, teams will deliver their contributions, drive successful implementations, and enable superior business results for TELUS.What you’ll do

  • Work with strategy, product, and operations to define and champion roadmap delivery.
  • Ability to interpret corporate strategies and translate them into practical project plans
  • Lead, manage and prioritize concurrent projects and initiatives
  • Identify and involve key stakeholders in projects, and develop effective working relationships
  • Manage project dependencies and keep roadmaps aligned.
  • Produce high quality presentations with a clear storyline
  • Prepare and communicate status reports
  • Building/collaborating with project teams
  • Lead project working team members
  • Tracking project performance and business benefits
  • Optimize financial performance (CAPEX and OPEX)

QualificationsWhat you bring

  • Experience delivering systems and case management platforms
  • Experience with program/project stage gating
  • Proven ability to lead business improvements that bring big value
  • At least 5 years managing cross-functional projects and stakeholders
  • PMP/Agile Certification, SAFe, ITIL, or Lean Six Sigma – asset

Great-to-haves

  • Self-starter with a passion for a dynamic, high-performance culture
  • Amazing at collaborating, building relationships, influencing, negotiating, and telling compelling stories to execs
  • You get the business value and can talk to leaders in their language
  • Clear, concise, and influential in all your communication
  • Can manage all aspects of high-risk/complexity projects from start to finish
  • Known for bringing spirit of teamwork and collaboration to everything you do
  • A quick learner who can balance big ideas and small details
  • Comfortable with data and use analytics to make decisions
  • You demonstrate subject matter expertise when providing updates for senior leaders

Salary Range: $97,000-$145,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary

The TELUS Health Employer Solutions Internal Systems and Migrations team seeks a Senior Program Manager to lead critical projects enhancing the digital customer experience for TELUS Employer Health products globally. This dynamic, data-driven team focuses on resolving complex issues and delivering outstanding customer journey strategies.

Key Responsibilities:

  • Collaborate with strategy, product, and operations to execute project roadmaps.
  • Translate corporate strategies into actionable plans.
  • Manage multiple concurrent projects and stakeholder relationships.
  • Track project performance, financials, and communicate updates.

Qualifications:

  • Over 5 years of experience in managing cross-functional projects.
  • Familiarity with systems and case management platforms.
  • Certification in PMP, Agile, ITIL, or Lean Six Sigma (a plus).
  • Strong communication, collaboration, and influencing skills.

Compensation and Benefits:

  • Salary range: $97,000 – $145,000 + 15% performance bonus.
  • Comprehensive benefits, including vacation, pension matching, and learning opportunities.
  • Flexible work arrangements.

Company Culture

TELUS Health fosters a customer-first, purpose-driven environment, valuing diversity and innovation. Employees are supported in using their talents to create impactful health solutions, contributing to the improvement of information use along the continuum of care.

Additional Notes

Candidates must be fully vaccinated against COVID-19 related to health and safety requirements. The company promotes inclusivity and provides accommodations for applicants with disabilities during the recruitment process.

Marketing Communications Manager – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary: $70000 – 106000 per year

Job date: Sun, 29 Jun 2025 07:20:27 GMT

Job description: Description Ready to Shape the Future of Canadian Healthcare Through Strategic Brand Storytelling and Marketing… healthier, longer lives. We’re looking for a strategic, detail-oriented and creative Marketing Communications Manager…

Senior Program Manager – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $97000 – 145000 per year

Job date: Sat, 28 Jun 2025 02:41:56 GMT

Job description: DescriptionHere’s the impact you’ll make and what we’ll accomplish togetherYou will be joining the Project Management and Operations Office to drive and bring our EMR & CHR solutions to our customers. As the Senior Program Manager, you will be responsible for successfully executing migration programs for our customers. You will engage with key stakeholders across our business to maintain, manage and report our progress. You have a strong background in project management methodologies, principles and practices. You will need the personality to take control of the program, and influence the program direction. Most importantly, you are a team player who works best in collaborative environments and understands the importance of building and maintaining an engaging culture.What you will do

  • Build and inspire a culture of “everyday innovation” with colleagues
  • Being a Problem Solver: be creative and bring forward solutions to the challenges when it may feel uncomfortable
  • Be decisive and take action: understanding the decisions you own, and knowing what questions to ask to make the right decisions
  • Make it beautiful: setting direction and reviewing work with the customer experience in mind
  • Be trustworthy: ensuring a consistent trusted experience in all interactions with business stakeholders with respect and support as guiding principles

Where you will focus

  • Developing a program approach to our platform migrations to improve the team’s ability to manage workload, support customer deliverables and maintain balance for health and well-being
  • Pivot and execute on this large strategic program to support teams in maintaining & tracking our overall progress of sunset activities
  • Achieving success through program consistency, while supporting continuous improvement opportunities of business process and practices
  • Prioritizing program activities of the highest corporate wide significance and impact
  • Collaborating with key business partners, including Sales, Marketing, Implementation, Data Migration, Product Management and Customer Success to achieve a high quality program tied to the customer’s journey

Here’s how…

  • Works with the Project Manager for the execution of projects and its impact on the program
  • Execute program plans (quality, risk, communication) to align the program outcomes with stakeholder expectations and standards
  • Monitor cost, schedule and technical performance of component projects and operations
  • Develops the Program Plan with the team and supports the team’s performance on go live commitments
  • Ensure control of projects dealing with conflicting priorities, issues, risks, dependencies and change
  • Communicate program details effectively and effectively communicates with internal teams and external stakeholders

QualificationsYou’re the missing piece of the puzzle…

  • With 5 – 7 years leading cross functional programs and stakeholder groups
  • With a bachelor degree from an accredited university in Information Systems, Health Sciences, Business Administration or equivalent experience or education is required
  • With project management methodologies, principles and practices, and ability to take initiative and drive projects forward
  • Strong analytical and problem solving abilities combined with strong organization and time management skills
  • The ability to work effectively with various levels of management across cross functional teams
  • Strong interpersonal, communication (written and verbal), collaborative, presentations and facilitation skills
  • Suburb customer service orientation, with experience handling client expectations
  • A fast self-learner with exceptional follow-through
  • Certification in Project Management Professional (PMP)

Salary Range: $97,000-$145,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary

Position Overview:
The Senior Program Manager in the Project Management and Operations Office will lead the execution of EMR and CHR migration programs at TELUS Health. This role involves engaging with stakeholders to manage progress, ensuring successful program delivery, and fostering a collaborative culture.

Key Responsibilities:

  • Inspire innovation within the team.
  • Solve challenges creatively while maintaining customer focus.
  • Make decisive, informed decisions and communicate effectively.
  • Develop a comprehensive program approach to enhance workload management and customer deliverables.
  • Collaborate with various business units (Sales, Marketing, etc.) to maintain high-quality program standards.
  • Monitor project costs, schedules, and performance while managing risks and priorities.

Qualifications:

  • 5-7 years of experience in cross-functional program leadership.
  • Bachelor’s degree in a related field or equivalent experience.
  • Strong knowledge of project management methodologies.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong interpersonal and communication skills.
  • PMP certification preferred.

Compensation & Benefits:

  • Salary range: $97,000 – $145,000 with performance bonuses.
  • Benefits include vacation time, flexible work options, retirement plans, and career development opportunities.

Company Culture:
TELUS Health values a people-focused, customer-first approach and is dedicated to diversity and equity in employment. The organization emphasizes the improvement of health outcomes through technology.

Additional Notes:

  • Candidates must be fully vaccinated against COVID-19 if working at TELUS Health Care Centres.
  • Accommodations are available for applicants with disabilities during the recruitment process.

Senior Strategy Manager – Wireline Strategy & Planning – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary: $102000 – 154000 per year

Job date: Sun, 29 Jun 2025 03:28:30 GMT

Job description: Description Join our team TELUS Commercial and Public Sector (C&PS) is a Marketing environment like no… opportunity to learn about all aspects of our business – not just Marketing – while leveraging cutting-edge data science…

Senior. Performance Analyst, Customer Lifecycle & Retention, Digital Growth & GTM Team – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $74000 – 110000 per year

Job date: Fri, 27 Jun 2025 22:46:08 GMT

Job description: DescriptionOur team and what we’ll accomplish together…Are you passionate about unlocking the secrets behind customer behavior? Do you thrive on turning data into game-changing strategies? We want to transform how millions of customers interact with TELUS by diving deep into their digital journey.You’ll be the mastermind behind understanding what makes our customers tick, click, and stick around. Through focusing on understanding what motivates customers to engage with digital channels and identifying barriers to digital adoption, you will develop insights and targeted engagement strategies to grow and retain our digital customer base.You will:

  • Customer Lifecycle Deep Dives: You’ll get to dig into customer behavior across their entire journey with us, building different segmentation models and spotting patterns to drive digital engagement and predict who might churn
  • Journey Optimization: You’ll trace how customers move between our digital and offline touchpoints, figuring out where they get stuck and designing smoother paths. Think of it as creating the ultimate customer roadmap
  • Testing and Innovation: You’ll run A/B tests to improve how customers engage with our digital properties, collaborating with product and sales to test new ideas and create more personalized experiences
  • Performance Monitoring: You’ll track how different customer groups are doing, build useful dashboards, and figure out what’s actually working in our campaigns through attribution modeling
  • Crossfunctional Collaboration: You’ll work with teams across the company to turn your findings into real strategies, presenting to leadership and breaking down whatever’s blocking customers from going digital

QualificationsWhat you bring:

  • Bachelor’s degree in Data Analysis, Information Systems, Computer Science, Engineering, Commerce, or related field
  • 2-4 years of digital analytics experience with a proven track record of using data analysis to identify actionable insights
  • Advanced skills in web analytics tools (Adobe Analytics or Google Analytics), data visualization platforms (Tableau or Looker Studio), and SQL for data extraction and manipulation
  • Strong analytical mindset with ability to independently investigate data, uncover opportunities, and transform analysis into actionable strategies that drive measurable business outcomes
  • Outstanding presentation and storytelling skills with proven ability to translate complex data analysis into clear, compelling narratives for executive and cross-functional stakeholders
  • Ability to work effectively with product, design, and marketing teams, combined with a curious mindset and passion for understanding customer behavior and digital engagement drivers

Nice to haves:

  • Experience in large-scale, complex business environments with multiple product lines and customer segments, preferably in telecommunications or e-commerce industries
  • Expertise in customer analytics including cohort analysis, funnel analysis, omnichannel journey mapping, A/B testing, and session-replay tools such as Quantum Metric
  • Knowledge of customer data platforms, marketing automation tools, voice of customer programs for digital experience feedback, and machine learning techniques for customer analytics and propensity modeling

Salary Range: $74,000-$110,000Performance Bonus or Sales Incentive Plan: 12%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.DigitalDiverse teams lead the way to innovation. Leveraging different perspectives, experiences and ways of thinking allows us to deliver better insights, decisions, and solutions. Embracing our individuality, and leveraging diversity of thought is an important part of the amazing culture we have built at TELUS Digital.We are honoured to be recognizedTeam TELUS at a glance1.4M
Days volunteered in our communities$1.3
Billion contributed to charitable and community organizations since 200015.2
Million customer connectionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Summary

Position Overview
TELUS is seeking a data-savvy candidate passionate about understanding customer behavior to enhance digital engagement. The role focuses on analyzing customer journeys to optimize their interactions with TELUS, identify barriers to digital adoption, and develop targeted engagement strategies.

Key Responsibilities

  • Customer Insight Analysis: Examine customer behavior and create segmentation models to enhance digital engagement and predict churn.
  • Journey Optimization: Map customer interactions across digital and offline channels to streamline their experience.
  • Testing and Innovation: Conduct A/B tests to enhance customer experiences and collaborate with product and sales teams for new ideas.
  • Performance Monitoring: Track and report on customer group performance, and use attribution modeling to evaluate campaign effectiveness.
  • Cross-functional Collaboration: Work with various teams to translate insights into actionable strategies and present findings to leadership.

Qualifications

  • Bachelor’s degree in a related field with 2-4 years of digital analytics experience.
  • Proficiency in web analytics (Adobe/Google Analytics), data visualization (Tableau/Looker), and SQL.
  • Strong analytical and presentation skills, capable of translating complex data into actionable insights.
  • Ability to collaborate across teams with a focus on customer behavior.

Preferred Experience

  • Background in telecommunications or e-commerce with expertise in customer analytics, A/B testing, and machine learning techniques.

Compensation & Benefits

  • Salary range: $74,000-$110,000 with a performance bonus of 12%.
  • Comprehensive benefits, flexible work options, generous vacation, and opportunities for career growth.

Company Culture
TELUS emphasizes a people-focused, innovative culture committed to diversity and community engagement, supporting a rewarding and inclusive work environment.

Telus – International Indirect Tax Manager – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $96000 – 144000 per year

Job date: Sat, 14 Jun 2025 22:44:43 GMT

Job description: Join our teamWe are practical and creative, providing innovative solutions in our quest to be the leading in-house Taxation team, globally. Our team takes pride in driving operational excellence, best practices, and optimum results which contribute to business growth and exceptional customer and team member experiences. The TELUS Tax team provides critical expertise, consultation and counsel to the various entities and business groups, domestic and international, within TELUS. As trusted advisors, we help support complex business transactions with insights and recommendations that influence decisions made by stakeholder and senior leaders.Here’s the impact you’ll make and what we’ll accomplish togetherReporting to the Indirect Tax Director, the International Indirect Tax Manager will be part of a team over 60 tax professionals, 4 of which are international indirect tax professionals and will leverage their in-depth knowledge of international indirect taxation, primarily with respect to Value Added Tax (“VAT”) and Goods and Services Tax (“GST”), in a wide range of global jurisdictions. You will be responsible for international indirect tax return filings, audits, assessments and appeals. You will provide international indirect tax advice, develop and implement strategies and systems that are tax compliant, while identifying indirect tax planning and recovery opportunities.Here’s how

  • Assist in managing TELUS’ International Tax risk while complying with our and tax laws, and working with internal and external stakeholders
  • Review and analyze corporate financial records, research and determine proper tax treatment for a wide variety of transactions, review, and when required, prepare international VAT/GST and other sales tax returns, and review assessments and tax payments
  • Prepare and/or review TELUS and subsidiaries’ quarterly and year-end financial statement indirect tax provisions
  • Support the management of audits conducted by international indirect tax authorities including pro-actively liaising with government authorities and TELUS colleagues in relation to audit or other issues or queries, reviewing reassessment proposals, researching legislation, preparing position papers, filing objections, negotiating resolutions and supporting litigation
  • Pro-actively support a broad range of internal initiatives as they relate to indirect taxation including mergers and acquisitions, divestitures, corporate reorganizations, process and efficiency initiatives, and treasury financing activities
  • Review agreements and contracts to drive preferential indirect tax outcomes for TELUS
  • Actively support systems implementation and other projects with a view to optimizing taxation outcomes

.You’re the missing piece of the puzzle

  • Valued for your minimum of 5 years of international indirect tax experience, in-depth indirect tax knowledge and strong technical competence
  • Strong ability to analyze and research complex issues from an indirect tax perspective and developing creative solutions to optimize indirect tax positions
  • Strong financial accounting knowledge
  • Commended for your ability to take initiative and ownership of challenges and opportunities and see them through to resolution
  • Known for your ability to foster strong relationships with and influence a diverse range of stakeholders at all levels
  • Recognized as a strong communicator who conveys insights, concepts and ideas in a clear, simple and concise manner
  • Respected as a collaborative partner who cultivates positive relationships and influences others, including senior leaders
  • Strong organizational skills with the ability to scope out difficult tasks, set objectives and goals, develop schedules, prioritize multiple activities, and anticipate roadblocks
  • Able to manage multiple deliverables to meet deadlines and goals in a fast-paced, complex and ever-changing environment
  • Appreciated for your curiosity and learning mindset, initiative, creativity and drive for continuous process improvement, and adaptability when faced with change and/or ambiguity

.Great-to-haves

  • University degree and/or a CPA designation
  • Completion of in-depth indirect tax training
  • Proficiency in working with financial and tax software; capable in SAP, Microsoft 365, Google Workspace and other common software applications
  • Comfortable with or enthusiastically willing to learn new technology platforms and evolving automated intelligence technologies such as prompt engineering with Generative Artificial Intelligence software, e.g. Chat-GPT

#LI-REMOTESalary Range: $96,000-$144,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.People & Culture, Finance and Corporate AffairsAcross People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​We are honoured to be recognized82%
2023 engagement score140,000+
Team members worldwide12
# of years voted One of Canada’s Best Corporate CitizensAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.