Senior Strategy Manager – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $99000 – 149000 per year

Job date: Wed, 09 Apr 2025 04:36:47 GMT

Job description: DescriptionBridging Innovation and Market Success in Consumer MobilityOur team and what we’ll accomplish togetherWe are a part of the Mobility Product team within TELUS Consumer Solutions (TCS), responsible for Network Monetization and Go-to-market. Our focus is on evaluating and prioritizing network initiatives, and leading a robust go-to-market process to amplify the impact of our network investments. We partner with network engineering and cross-functional marketing teams to bring new experiences to life, and deliver a reliable and premium network experience for TELUS customers nationwide.We are seeking an analytical and strategic Product and Market Insights lead to drive data-driven decision-making for our wireless network strategy. This role will be pivotal in developing comprehensive reporting, analyses, and insights by integrating data from network engineering, sales, and marketing teams.What you’ll do

  • Develop and implement methodologies to measure the impact of network improvements on customer satisfaction and business performance
  • Lead the fusion of data from multiple sources (network engineering, sales, marketing) to create a holistic view of our wireless network performance and market position
  • Conduct analyses to prioritize regions for network improvements based on market potential and network needs
  • Develop and maintain a suite of reports and dashboards that provide actionable insights for wireless network strategy, marketing campaigns, and customer retention
  • Analyze complex data sets to identify trends, patterns, and opportunities in network performance, customer behavior, and market dynamics
  • Stay current with industry trends and competitive landscapes to provide context for internal data analyses
  • Collaborate with cross-functional teams to ensure data accuracy and relevance in insights generation
  • Present findings and recommendations to senior leadership to inform strategic decision-making

QualificationsWhat you bring

  • A passion for problem-solving, with the ability to translate data into actionable business insights
  • Strategic thinking and business acumen, able to uncover hidden opportunities by stitching together multiple datasets
  • Adept at building personal networks and getting access to tools and resources across matrixed organizations
  • Excellent data visualization and storytelling skills; able to present complex information effectively to all levels of the organization, including non-technical audiences
  • Experience in handling large datasets and performing complex data manipulations
  • Strong proficiency in data analysis tools and languages (e.g., SQL, Python, R, Tableau, Power BI)
  • Solid understanding of wireless network technologies and telecommunications market dynamics
  • Strong communication and interpersonal skills, able to collaborate effectively with diverse teams

Great-to-haves

  • 5+ years of progressive experience in data analysis and insights generation, preferably in the telecommunications industry
  • Post-secondary degree in Business Analytics, Data Science, Statistics, or related field
  • Experience in project management and cross-functional team collaboration

Salary Range: $99,000-$149,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The team within TELUS Consumer Solutions is responsible for Network Monetization and Go-to-market in the consumer mobility sector. They prioritize network initiatives and work with cross-functional teams to deliver a premium network experience. They are seeking a Product and Market Insights lead to drive data-driven decision-making for wireless network strategy. The role includes developing comprehensive reporting, conducting analyses, and presenting findings to senior leadership. Qualifications include a passion for problem-solving, strategic thinking, and proficiency in data analysis tools. The salary range is $99,000-$149,000 with a performance bonus or sales incentive plan. TELUS offers competitive compensation, benefits, flexibility, career growth opportunities, and a culture of innovation. They prioritize diversity and equitable access to employment opportunities.

Manager – Digital Planning & Operations – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $102000 – 152000 per year

Job date: Wed, 09 Apr 2025 02:15:53 GMT

Job description: DescriptionJoin Our Dynamic TeamJoin the Digital Sales & Marketing team at TELUS, where we’re on a mission to reimagine omnichannel experiences and make digital the channel of choice. We’re focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement. Through our customer-centric approach, we aim to optimize investment and improve our customer’s ability to seamlessly interact across all of our touchpoints. As part of the Consumer Marketing & Channels organization, our team is guided by a vision to drive market leadership and unlock the potential in our communities, customers, and team members. If you’re passionate about digital innovation and customer experience, we’d love to have you join our team!Our team and what we’ll accomplish togetherJoining the Digital Sales Strategy & Operations team, you will lead the team in driving digital forecasting evolution, fulfillment operations program strategy, cross-functional interlock, and financial planning/management. You will report to the Director, Digital Sales Strategy & Operations, join a leadership team of 4, and lead a small high-performing team.Here’s how● Ecommerce Sales Forecasting: Establish eCommerce sales performance center of excellence, with ownership over TELUS and Koodo sales forecast modelling, tracking against key performance metrics, and performance updates to Senior Leadership.
● Analytical Prowess: Develop scenario-based analyses and strategic recommendations to eCommerce strategy managers. Analyze market shifts, and assess impacts to portfolio opportunities and risks.
● Operational Excellence: Own the program strategy for TELUS & Koodo ecommerce fulfillment, identifying areas for process improvement, and implementing changes to enhance efficiency, productivity, and effectiveness.
● Financial Management: Deliver against our eCommerce financial budgets, including proactive identification of optimization opportunities, business case development, and strong cross-functional partnership on the product roadmap.
● Stakeholder Management: Foster strong relationships with internal stakeholders, including senior leaders, to ensure alignment and collaboration across eCommerce performance and fulfillment outcomes.
● Team Leadership: Lead a high-performing team with focus on establishing an innovative, collaborative, analytical culture rooted in a growth mindset.QualificationsWhat you bring● 8+ years of relevant experience, preferably in a digital sales and marketing environment.
● Expert understanding of predictive financial modelling, planning, and statistical forecasting techniques.
● Strong strategic thinker who is able to analyze complex data sets, provide actionable insights, and communicate clearly and concisely to all levels of management.
● Exceptional collaborator who is able to navigate complex organizational dynamics, and use influencing and negotiating skills to create desired outcomes.
● A proven leader with a track record of creating a dynamic team, who thrive in ambiguity, love to solve problems, and raise the bar in their roles.
● Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.
● Consulting, strategy or finance backgrounds would be highly valued
● Bachelor’s degree or similar post-secondary degree, MBA is an assetWhat we give back to you:● A highly-engaged, dynamic and collaborative environment on a team that likes to have fun
● Opportunities for personal development through training, networking and career development
● An organization that actively supports you giving back to the community you live in
● A place that embraces our core values: Spirited teamwork, Courage to innovate, Embrace change and Initiate opportunity, and a Passion for growth
● Flexible work styles with the ability to work in and out of the officeSalary Range: $102,000-$152,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS is seeking a candidate to join their Digital Sales & Marketing team to drive digital engagement, e-commerce growth, and conversion improvement. The role involves leading a team in sales forecasting, operational strategy, financial planning, and stakeholder management. The ideal candidate should have 8+ years of experience in digital sales and marketing, strong analytical skills, and a track record of team leadership. In return, TELUS offers a competitive salary, bonus structures, flexible work options, and opportunities for personal development. The company prides itself on a culture of innovation and diversity, committed to providing equitable access to employment opportunities.

Channel Manager | Small Medium Business Solutions (British Columbia) – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary:

Job date: Wed, 09 Apr 2025 04:22:13 GMT

Job description: and negotiate marketing partnerships and support developers throughout the build life cycle focusing on providing an optimal… business market. Collaborate with and consolidate feedback for the Business Marketing team to drive efficiencies. As the…

Director-Customer Solutions Delivery – Greater Toronto Area – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $103000 – 155000 per year

Job date: Sun, 06 Apr 2025 00:08:40 GMT

Job description: Our team and what we’ll accomplish togetherAt TELUS, our Customer Solutions Delivery (CSD) team is dedicated to creating a connected world where our customers thrive. With a nationwide presence, we install, maintain, and support TV, Internet, Home Phone, and SmartHome and Custom Home Security services leveraging our cutting-edge PureFibre, Wireless, and Copper networks to drive growth and innovation.As the face of TELUS, our technicians provide exceptional service and personalized recommendations, ensuring customers get the most out of our evolving products. As a senior leader within CSD, the Director will oversee regional field operations with a $25-40 Million annual budget, leading teams that enhance service delivery, strengthen TELUS’s community presence, and drive business successWhat you’ll doCommunity Engagement & Advocacy

  • Support localized execution of our national go to market plans while representing TELUS in communities across Canada.
  • Participate in community boards, activities, and events to strengthen TELUS’s presence and advocate for customer needs.

Leadership & Team Development

  • Lead, coach, and develop a team of Community & Service Excellence Managers and Technicians, fostering a high-performance, safety-first culture.
  • Build a strong talent pipeline, ensuring diversity and inclusion reflect the communities we serve.
  • Drive a culture of accountability and continuous performance management, ensuring teams meet operational and service excellence goals.

Strategic Growth & Competitive Positioning

  • Drive market share growth for Custom Home security, developing strategies to outperform competitors.
  • Represent TELUS Field Operations nationally, enhancing brand recognition and positioning TELUS for long-term success.
  • Partner with marketing teams to create and execute master community plans that leverage TELUS’ market leadership to drive adoption and penetration.

Operational & Business Performance

  • Oversee national profit and loss (P&L), ensuring financial targets, performance KPIs, and customer satisfaction metrics are met.
  • Manage critical outages and service disruptions, leading response efforts to restore service quickly while communicating with key stakeholders.
  • Partner with the National Resource Strategy team to maximize workforce availability and productivity, ensuring the best possible customer experience.

Travel Requirement: The successful candidate will dedicate approximately 20% of their time to travel, encompassing both regional and national commitments. This strategic leadership position requires regular travel to oversee operations, engage with key stakeholders, and represent TELUS across various locations throughout Canada. The ability to travel flexibly and maintain a strong regional presence while participating in national initiatives is essential for success in this role.What you bringLeadership & Experience

  • Degree in Management, Business, or a related Technology field (Masters or MBA preferred).
  • 10+ years of leadership experience in customer service, sales, or service delivery, with a proven ability to build and lead high-performing matrix teams.
  • Experience leading geographically dispersed teams while fostering a culture of safety, innovation, collaboration, and accountability.
  • Track record of managing multi-million-dollar budgets, with direct P&L accountability and a focus on driving financial and operational performance.

Strategic & Business Acumen

  • Deep business and financial expertise, including operational leadership, budget management, and performance optimization.
  • Enterprise-level strategic thinking, with the ability to address complex business challenges, negotiate solutions, and drive organizational change.
  • Strong problem-solving skills, with a proactive, results-driven approach to identifying opportunities and overcoming competitive challenges.
  • Demonstrated ability to implement enterprise-wide initiatives and lead transformational change while maintaining agility in a fast-moving environment.

Customer-Centric & Results-Driven Approach

  • Customer-first mindset, ensuring that every decision and action is rooted in delivering exceptional experiences and value.
  • Skilled at simplifying complex concepts and translating them into clear, compelling narratives for customers, employees, and stakeholders.
  • Ability to anticipate future needs and market trends, strategically positioning TELUS for long-term success while driving immediate business impact.

Communication, Influence & Relationship Management

  • Advanced communication skills (verbal, written, and storytelling), with expertise in public speaking, media relations, and executive-level facilitation.
  • Strong consultative and interpersonal skills, building trusted relationships across all levels-from front-line teams to executive leadership, government agencies, and community partners.
  • Proven ability to negotiate, influence, and collaborate across diverse stakeholders to align business objectives and community priorities.

Adaptability & Visionary Leadership

  • Thrives in dynamic, rapidly evolving environments, balancing strategic long-term vision with tactical execution.
  • Highly resilient, with the ability to navigate ambiguity, solve unforeseen challenges, and keep teams aligned through uncertain or high-pressure situations.
  • Passion for coaching, mentoring, and fostering talent to ensure strong leadership succession and a high-performance culture.

What YOU get:

  • A high-profile leadership role that connects TELUS with communities, shaping the future of customer experience and business success.
  • Direct ownership of a multimillion-dollar portfolio, influencing financial, operational, and community-driven outcomes.
  • A career path with impact-opportunities to develop, innovate, and lead transformation at TELUS.
  • Plus, the usual TELUS perks: competitive salary, profit sharing, stock options, career development programs, a flexible benefits plan, pension, and more!

Salary Range: $103,000-$155,000Performance Bonus or Sales Incentive Plan: 30%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.OperationsWe’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.We are honoured to be recognized1.4M
Days volunteered in our communities.70%
Team members that work at home or are mobile.15.2
Million customers that TELUS is serving across Canada.AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

The TELUS Customer Solutions Delivery team is focused on creating a connected world where customers thrive by providing TV, internet, phone, and security services. The Director position will oversee regional field operations, community engagement, team development, strategic growth, and business performance. The ideal candidate will have a leadership background, strategic acumen, customer-centric mindset, strong communication skills, and visionary leadership abilities. The role offers competitive compensation, opportunities for career growth, and impactful leadership in shaping the future of customer experience. TELUS is committed to diversity and inclusion, offering a rewarding work environment and equitable employment opportunities. The company values contributions and talents, fostering a supportive and innovative culture. Operations at TELUS focus on maintaining infrastructure to keep millions of Canadians connected, with a commitment to community engagement and inclusivity. Accommodations are available for applicants with disabilities during the recruitment process.

Learning Specialist II – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary: $55000 – 83000 per year

Job date: Mon, 07 Apr 2025 00:59:21 GMT

Job description: Canadians’ access to healthcare through innovative digital solutions What you’ll bring: ● Proven experience in a learning…-paced, evolving digital healthcare environment ● Bilingualism (English and French) is considered an asset By applying…

Senior Financial Analyst – Telus – Vancouver, BC

Company: Telus

Location: Vancouver, BC

Expected salary: $102000 – 154000 per year

Job date: Sat, 05 Apr 2025 23:59:17 GMT

Job description: on TELUS Health’s innovative digital health technology to deliver: Highly personalized care Enhanced patient experiences…. You will work closely with cross-functional teams including sales, marketing, finance, and operations to ensure our products…

Assistant Fitness & Wellness Consultant – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary:

Job date: Fri, 04 Apr 2025 07:52:58 GMT

Job description: DescriptionCreate awesome experiences for our clients.Join our teamTELUS Health is looking for a full-time Assistant Fitness & Wellness Consultant to join an amazing multi-disciplinary team in downtown Toronto.Here’s the impact you’ll make and what we’ll accomplish togetherUnder the direction of the Fitness & Wellness Coordinator, the Assistant Fitness & Wellness Consultant will be responsible for teaching a variety of group exercise classes, monitoring the fitness studios and wellbeing spaces, and promoting health and wellness to the client employees.What you’ll do

  • Assist in the supervision of a corporate fitness and wellness facility
  • Assist in the coordination of health promotion events and wellness programming (challenges, events)
  • Instruct and assist in the scheduling of fitness classes and monitor participation
  • Monitor studio use to provide guidance and ensure safety of studio members
  • Assist in equipment maintenance management, including recommendations for purchasing new and replacing existing equipment
  • Report of monthly and/or quarterly usage stats
  • Facilitate the completion of GAQ screening forms and waivers for new members and annually

QualificationsWhat you bring

  • Degree or diploma in Kinesiology, Fitness or Health promotion
  • Current certifications in group fitness and CPR/First Aid/AED
  • Personal Training certification is preferred
  • Energetic, confident, reliable, positive, engaging with a passion for fitness and health
  • Works well as part of a team
  • High degree of self motivation and initiative
  • Strong organization and time management skills
  • Excellent communication (both written and verbal) and customer service skills
  • Strong computer skills with ability to adapt to and learn various software applications
  • Experience in the corporate fitness & wellness field an asset

Who is TELUS Health Care CentresWe are a national network of renowned medical professionals dedicated to identifying health risks, inspiring positive lifestyle choices and improving patient outcomes. We have one of the largest networks of Care Centres in Canada.Our commitment: Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiencyWe are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystemAccessibilityTHCC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Please let the recruitment team know of any accommodation requirement at the beginning of the processPlease note that we are exclusively recruiting people who can work legally in CanadaBy applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Salary Range: $18-$27Performance Bonus or Sales Incentive Plan: 0%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Health is seeking a full-time Assistant Fitness & Wellness Consultant to join their team in downtown Toronto. The role involves teaching group exercise classes, monitoring fitness studios, and promoting health and wellness to client employees. The ideal candidate will have a degree in Kinesiology or a related field, certifications in group fitness and CPR/First Aid/AED, and experience in the corporate fitness & wellness field is an asset. TELUS Health offers a competitive salary, benefits package, and opportunities for career growth. They are committed to diversity and inclusion in the workplace.

Bilingual Senior Systems Quality Analyst – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $74000 – 110000 per year

Job date: Sat, 05 Apr 2025 00:34:48 GMT

Job description: Join our team and what we’ll accomplish togetherWe are Canada’s most innovative digital health company and touch the lives of more Canadians than anyone else, and we aspire to transform healthcare within Canada and beyond.The Collaborative Health team at TELUS Health is led by physician-technologists and design-obsessed engineers. We’re charting a new course in healthcare with our award-winning TELUS Collaborative Health Record, an end-to-end, secure, cloud-based digital platform. Patient engagement and automation are at the core of our vision.Our rapidly growing customer base includes thousands of healthcare professionals from across Canada, the United States, New Zealand, and Australia.Find your people and your purposeAre you a decisive problem solver who takes pride in engineering beautiful products? You belong here.We’re a group of passionate individuals committed to building technology solutions that transform how clinicians deliver patient care. We need passionate self-starters to bring our vision to life. You will work alongside a diverse group of developers, testers and product specialists with vast experience in the healthcare IT industry.Bring your ideas and watch them grow.As a senior QA you will play a key role in improving healthcare delivery and innovation across the country by contributing to a platform that engages the patient and connects them with their health care provider. This role will allow you to work with the latest technologies in a fast-paced environment to improve integrated digital health ecosystems.What you’ll do:

  • Define and improve QA strategies, ensuring efficient and scalable testing.
  • Lead test planning and execution, driving best practices across teams.
  • Perform exploratory, functional, regression, and usability testing to ensure quality.
  • Identify, document, and track bugs and issues with clear reproduction steps.
  • Collaborate with developers and product teams to integrate QA early in development.
  • Conduct cross-browser and cross-device testing for consistency.
  • Ensure critical paths are tested before each release and communicate risks.
  • Mentor junior QAs, sharing knowledge and reinforcing testing standards.
  • Monitor and improve QA processes, test coverage, and quality metrics.
  • Support UAT and work with stakeholders to validate key features.

What you bring

  • Extensive manual testing experience with a strong understanding of QA methodologies.
  • Ability to define and improve QA processes, strategies, and best practices.
  • Expertise in test case design, defect tracking (Jira), and test management (TestRail).
  • Strong analytical and problem-solving skills to identify root causes.
  • Understanding of API testing, performance testing, and CI/CD pipelines.
  • Interest in test automation (Cypress) and collaboration with automation teams.
  • Ability to mentor and guide junior QAs, fostering a culture of quality.
  • Excellent collaboration and communication skills to work across teams.
  • Adaptability to a fast-paced, agile environment with changing priorities.
  • Fluent in French and English (Bilingual required).

Salary Range: $74,000-$110,000Performance Bonus or Sales Incentive Plan: 12%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Join our team at TELUS Health, Canada’s top digital health company, to work on transforming healthcare in Canada and beyond. As a senior QA, you will play a key role in improving healthcare delivery by contributing to a platform that engages patients and connects them with healthcare providers. Your responsibilities will include defining QA strategies, leading test planning and execution, mentoring junior QAs, and collaborating with developers and product teams. The position requires extensive manual testing experience, knowledge of QA methodologies, and strong communication skills. TELUS offers competitive compensation and benefits, including vacation time, pension programs, and opportunities for career growth and development. If you are passionate about creating innovative healthcare solutions, we invite you to join our team.

Manager Products & Services – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $102000 – 152000 per year

Job date: Sat, 05 Apr 2025 04:08:24 GMT

Job description: DescriptionJoin our teamThe Pharmacy Solutions team is a dynamic cross functional team within TELUS Health which manages the leading Pharmacy Management Systems (PMS) across Canada. Our team is made up of highly skilled problem solvers who are responsible for improving health care solutions within the Canadian Pharmacy Technology ecosystem.We are a diverse Product team with passionate individuals committed to building technology solutions that provide meaningful transformations to evolve how Pharmacy delivers patient care.We want people that are self-starters and enjoy taking ownership of their work. The main mantra is to always improve and focus on the outcomes – improve the processes; improve the products; drive outcomes for our client.Here’s the impact you’ll make and what we’ll accomplish togetherTELUS Health has an incredible opportunity for an experienced Manager of Products & Services Leader to join our Pharmacy Solutions Product Organization.As a Product Leader, you will be responsible for developing and executing the product vision and strategy across multiple product lines. You’ll lead a team of Product Managers, providing mentorship, guidance, and career development while ensuring alignment with organizational objectives and market needs.What you’ll do

  • Build, lead, and mentor a high-performing team of Product Managers
  • Develop and execute the strategic product vision across multiple product lines
  • Define and oversee product portfolio roadmaps and ensure strategic alignment
  • Drive cross-functional collaboration between Product, Engineering, and Business teams
  • Establish product development processes and best practices across teams
  • Lead resource allocation and prioritization across multiple product initiatives
  • Guide product discovery and strategy development across teams
  • Implement and monitor product success metrics and KPIs across the portfolio
  • Create and maintain relationships with key stakeholders and executive leadership
  • Drive innovation and market leadership in the pharmacy technology space
  • Develop and manage product team budget and resources
  • Lead organizational change and process improvement initiatives
  • Coach and develop Product Managers in their career progression
  • Anticipate and prepare for the future in terms of technology, people, culture and processes

QualificationsWhat you bring

  • Experience and Skills:
  • Proven experience (5+ years) in product management, with at least 2 years in a managerial or supervisory role
  • Strong understanding of product development lifecycle and methodologies (Agile, Scrum, etc.)
  • Experience with project management tools such as Jira, Trello, Asana, etc.
  • Familiarity with data analysis and interpretation
  • Proven track record of delivering successful products to market
  • University degree in a related field or the equivalent experience demonstrated by progressive responsibilities
  • Soft Skills
  • Strong communication and interpersonal skills allowing you to effectively influence cross-functional teams and collaborating with stakeholders across the organization.
  • Analytical and strategic thinking abilities
  • Ability to prioritize and manage multiple projects simultaneously
  • Leadership and Attributes
  • Leadership: Ability to inspire and motivate a team towards a common goal
  • Strategic Thinking: Capacity to think long-term and align product initiatives with company vision
  • Problem-Solving: Aptitude for tackling complex issues and making informed decisions
  • Adaptability: Flexibility to adjust to changing priorities and market dynamics
  • Customer-Centric Focus: Commitment to understanding and meeting customer needs
  • Team Player: Willingness to work collaboratively across departments to achieve objectives
  • Attention to Detail: Thoroughness in reviewing product specifications and deliverables
  • Presentation Skills: Ability to articulate ideas and present proposals effectively to diverse audiences

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities given its national scope.Salary Range: $102,000-$152,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.HealthWe’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.We are honoured to be recognized21,166
Physicians using TELUS Health electronic medical records6,300
Pharmacies using our pharmacy solutions140 million+
Health claims processed using TELUS Health solutionsAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Health’s Pharmacy Solutions team is seeking an experienced Manager of Products & Services to lead multiple product lines and mentor a team of Product Managers. The ideal candidate will have a strong background in product management and leadership skills, with the ability to drive innovation and market leadership in the pharmacy technology space. The role requires strong communication, strategic thinking, problem-solving, adaptability, and attention to detail skills. A University degree and 5+ years of related experience are required. The salary range for this position is $102,000-$152,000, with additional benefits and opportunities for career growth. TELUS Health is committed to diversity and equitable access to employment opportunities based on ability.