Openlane – Bilingual Technical Customer Service Agent/Agent au service à la clientèle technique Bilingue (Remote/ à distance Canada) – Toronto, ON

Company: Openlane

Location: Toronto, ON

Expected salary: $23 – 25 per hour

Job date: Fri, 23 May 2025 01:37:14 GMT

Job description: Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.What We Offer:Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancement*This is a Remote position in Canada.Business hours are Monday to Friday 7:00 am to 8:00 pm EST, Saturday 8:00 am to 6:00 PM EST. Agents are scheduled for 8.5 hour shift, a 40 hour work week during the hours of business operations.We’re Looking For:We are seeking a Bilingual Technical Customer Service Agent with experience providing exceptional customer service and troubleshooting. You will be part of a Global Customer Service team responsible for ensuring customer satisfaction and issue resolution. In this role, you will have the opportunity to use your experience in prioritizing customer needs, resolving issues efficiently, and maintaining a positive customer-centric approach. You must have the ability to navigate multiple systems and software to ensure you attempt to have a first-contact resolution. The ideal candidate will have 2+ years of experience in customer service or technical support with the ability to develop a strong understanding of our product offerings.You Are:Customer-Focused. Your primary focus is on understanding and meeting the needs of our customers. You go the extra mile to ensure their satisfaction and happiness.Effective Communicator. You possess strong communication skills, both verbal and written, allowing you to articulate solutions clearly and concisely.Adaptable. You are flexible and can easily adapt to changes in procedures, priorities, and technology. While on a call or chat, you will be required to navigate multiple systems and software.Resolute. You strive for excellence to obtain First Contact Resolution by identifying issues, understanding requests, determining the root cause, and then selecting or explaining the solution clearly and effectively.Technically Proficient. You have a solid understanding of technical troubleshooting, including site navigation, login issues, and application functionality, and can assist customers with these issues effectively.You Will:Handle inbound customer inquiries and provide timely and accurate responses.Initiate outbound calls to address customer concerns and ensure they have a positive experience in a timely manner.Work within multiple channels to include chat, case (written), and phone calls (verbal).Collaborate with cross-functional teams to expedite issue resolution and enhance the overall customer experience.Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.Use CRM software, specifically GDC Salesforce, and a Contact Center telephony system to track customer interactions and manage cases.Handle approximately 60 – 100 interactions per day, including calls, chats, cases, and Slack channel requests, ensuring quality standards for all interactions are met.Must Have’s:Bilingual-French/English: Both written and spoken3+ Years of customer service or technical support experience.Bachelor’s degree in business or other related field. May have related experience in lieu of a degree.Proficiency in handling customer inquiries, resolving issues, and managing customer expectations.Strong organizational and time management skills.The ability to troubleshoot within technical applications and proficiency in utilizing multiple applications at once.Excellent oral and written communication skills.Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.Use CRM software, specifically GDC Salesforce, and a Contact Center telephony system to track customer interactions and manage cases.Experience with SalesForce or any CRM and Contact Center telephony system.Technical troubleshooting experience in a SaaS environment.Nice to Have’s:Experience using CRM software for tracking customer interactions.Previous experience in the automotive industry.Existing familiarity with our specific product offerings.Sound like a match? Apply Now – We can’t wait to hear from you!*Il s’agit d’un poste à distance au Canada.Heures d’ouverture: Du lundi au vendredi, de 7 h à 20 h, heure de l’Est; le samedi, de 8 h à 18 h, heure de l’Est. Les agents ont un horaire de 8,5 heures par quart de travail, pour une semaine de travail de 40 heures pendant les heures d’ouverture.Ce que nous recherchons:Nous recherchons un agent au service à la clientèle technique Bilingue ayant de l’expérience dans la prestation d’un service à la clientèle exceptionnel et le dépannage. Vous ferez partie d’une équipe mondiale du service à la clientèle responsable d’assurer la satisfaction de la clientèle et la résolution des problèmes. Dans ce rôle, vous aurez l’occasion de mettre à profit votre expérience pour établir la priorité des besoins des clients, résoudre les problèmes efficacement et maintenir une approche positive axée sur le client. Vous devez être en mesure de naviguer dans plusieurs systèmes et logiciels pour vous assurer de tenter de résoudre les problèmes dès le premier contact. Le candidat idéal aura au moins deux ans d’expérience en service à la clientèle ou en soutien technique et sera en mesure d’acquérir une solide compréhension de nos offres de produits.Votre profil:Axé sur le client. Votre objectif principal est de comprendre et de répondre aux besoins de nos clients. Vous faites un effort supplémentaire pour assurer leur satisfaction et leur bonheur.Communicateur efficace. Vous possédez de solides compétences en communication, tant à l’oral qu’à l’écrit, ce qui vous permet d’articuler clairement et de façon concise les solutions.Adaptable. Vous êtes flexible et pouvez facilement vous adapter aux changements de procédures, de priorités et de technologies. Pendant un appel ou une séance de clavardage, vous devrez naviguer dans plusieurs systèmes et logiciels.Résolu. Vous visez l’excellence pour obtenir une résolution dès le premier contact en cernant les problèmes, en comprenant les demandes, en déterminant la cause fondamentale, puis en sélectionnant ou en expliquant la solution clairement et efficacement.Compétent sur le plan technique. Vous avez une solide compréhension du dépannage technique, y compris la navigation sur le site, les problèmes de connexion et les fonctionnalités des applications, et vous pouvez aider efficacement les clients à résoudre ces problèmes.Vos tâches:Traiter les demandes de renseignements des clients entrants et fournir des réponses rapides et précises.Effectuer des appels sortants pour répondre aux préoccupations des clients et s’assurer qu’ils vivent une expérience positive en temps opportun.Travailler dans plusieurs canaux, notamment le clavardage, les dossiers (écrits) et les appels téléphoniques (verbaux).Collaborer avec des équipes interfonctionnelles pour accélérer la résolution des problèmes et améliorer l’expérience client globale.Aider les clients à résoudre les problèmes techniques, notamment la navigation sur le site, les problèmes de connexion, les autorisations et les fonctionnalités sur plusieurs plateformes.Utiliser un logiciel de GRC, en particulier GDC Salesforce, et un système de téléphonie de centre de contact pour suivre les interactions avec les clients et gérer les dossiers.Gérer environ 60 à 100 interactions par jour, y compris les appels, les clavardages, les dossiers et les demandes sur les canaux Slack, en veillant au respect des normes de qualité pour toutes les interactions.Exigences essentielles:Bilinguisme anglais et françaisCe rôle exige que vous interagissiez avec des clients, des dirigeants et des collègues du Québec, d’autres provinces ou d’autres pays qui ne parlent peut-être pas français.Au moins trois ans d’expérience en service à la clientèle ou en soutien technique.Baccalauréat en administration des affaires ou dans un autre domaine connexe. Une expérience pertinente peut remplacer un diplôme.Maîtrise de la gestion des demandes de renseignements des clients, de la résolution des problèmes et des attentes des clients.Solides compétences en organisation et en gestion du temps.Capacité à résoudre les problèmes dans les applications techniques et maîtrise de l’utilisation de plusieurs applications à la fois.Excellentes aptitudes à la communication orale et écrite.Aider les clients à résoudre les problèmes techniques, notamment la navigation sur le site, les problèmes de connexion, les autorisations et les fonctionnalités sur plusieurs plateformes.Utiliser un logiciel de GRC, en particulier GDC Salesforce, et un système de téléphonie de centre de contact pour suivre les interactions avec les clients et gérer les dossiers.Expérience avec Salesforce ou tout autre système de GRC et de téléphonie de centre de contact.Expérience en dépannage technique dans un environnement SaaS.Atouts:Expérience de l’utilisation d’un logiciel de GRC pour le suivi des interactions avec les clients.Expérience antérieure dans l’industrie automobile.Connaissance de nos offres de produits spécifiques.Ce poste vous intéresse? Postulez dès maintenant! Nous avons hâte d’avoir de vos nouvelles!Sound like a match? Apply Now – We can’t wait to hear from you!Compensation Range of
Hourly: $23.00 – $25.00

Social Media Director, Global Communications – KPMG – Toronto, ON

Company: KPMG

Location: Toronto, ON

Expected salary:

Job date: Thu, 22 May 2025 04:32:03 GMT

Job description: Job Description:OverviewAt KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.The role within the Strategic Communications Team will drive communication approaches to protect and enhance the firm’s reputation while supporting its overall Trust and Growth ambition, leading the development and execution of our global social media strategy, and overseeing a team of currently three social media managers and coordinators.What you will do

  • Lead and execute the KPMG global social media strategy that aligns to the firms strategy, as well as have oversight and governance for all KPMGI social media channels
  • Ensure KPMG use of social media extends audience awareness and reach of KPMG content, encouraging commentary and engagement for various social platforms, including but not limited to Facebook, Instagram, LinkedIn, and emerging platforms
  • Lead and foster a global social media internal community, and act as a trusted strategic advisor to business leaders and member firms
  • Serve as an external ambassador for the KPMG brand including the early identification of positive and negative reputational stories and ensuring that relevant stakeholders are immediately engaged
  • Monitor and analyze social media performance metrics presenting analysis, insights and recommendations to internal stakeholders for channel optimization
  • Stay up to date with the latest social media trends, tools, and platforms, and proactively seek new channels to market and innovate to engage with our audience in different ways

What you bring to the role

  • Minimum of ten years of experience in communications, with a strong focus on social media. Ideally a professional with at least seven years of experience within professional services or highly matrixed global organization
  • Bachelor’s degree from an accredited college or university or equivalent work experience/ related field (i.e., Communications, Social Media or Digital marketing)
  • A commercial approach, understanding how social media activity translates to business outcomes
  • Excellent communication, writing and facilitation skills are essential as is the ability to liaise, influence, challenge effectively and build relationships at senior management, peer, and team level
  • Proven track record in content development and a sound understanding of multi-channel marketing techniques (ideally within professional services or related sectors); creative and innovative approach
  • The ability to implement both strategic and tactical initiatives, and to manage multiple projects

#LI-HybridProviding you with the support you need to be at your bestOur Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what mattersKPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.Adjustments and accommodations throughout the recruitment processAt KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

Job Summary

Company: KPMG
Role: Strategic Communications Lead

KPMG seeks a leader for its Strategic Communications Team to enhance the firm’s reputation and support its Trust and Growth objectives through a robust global social media strategy. The role involves managing a team of social media professionals, developing communication strategies that extend KPMG’s audience reach, and acting as a brand ambassador.

Key Responsibilities

  • Global Strategy: Lead the execution of the KPMG global social media strategy, ensuring it aligns with overall firm objectives.
  • Brand Engagement: Enhance audience awareness and engagement across various social platforms, including Facebook, Instagram, and LinkedIn.
  • Community Building: Foster an internal social media community and advise business leaders on best practices.
  • Reputation Management: Identify and respond to reputational stories, both positive and negative.
  • Performance Monitoring: Analyze social media metrics and provide insights for optimization.
  • Trend Awareness: Stay informed about the latest social media trends and innovate engagement strategies.

Qualifications

  • Experience: Minimum of 10 years in communications, with at least 7 years in social media, preferably in professional services.
  • Education: Bachelor’s degree in Communications, Social Media, or related field.
  • Skills: Strong communication, writing, and relationship-building abilities; proven content development skills; and experience in multi-channel marketing.
  • Strategic and Tactical Ability: Capability to implement initiatives and manage multiple projects effectively.

KPMG Values

KPMG values integrity, excellence, courage, collaboration, and making a positive impact. The company promotes a diverse and inclusive workplace, supporting employees to reach their full potential and offering adjustments for candidates during the recruitment process.

Candidates are encouraged to apply regardless of background, and accommodations are provided as needed throughout the hiring process.

Hopper – Sr Machine Learning Engineer – Fintech Foundation (100% Remote – Canada) – Toronto, ON

Company: Hopper

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 06:30:12 GMT

Job description: About the jobHopper is continually redefining how people travel, combining a best-in-class travel agency with a portfolio of proprietary fintech offerings that give our customers peace of mind when booking travel. More than 100M monthly active users are exposed to our products through our mobile app and a growing list of partners such as CapitalOne, Air Canada, and Spirit Airlines. With a real-time feed of 50B+ priced itineraries daily along with more than ten years of history and multiple external data sources, we have unparalleled insight about pricing and demand trends.This is a unique opportunity to join our growing Fintech Foundation team. We’re responsible for optimizing pricing for all ancillary products we sell, balancing customer demand with the financial risks we take on. We help our product teams deliver new fintech products to market faster, respond rapidly to changing market conditions, run continuous champion-challenger testing on product construction levers, and maintain our growing portfolio of pricing models across dozens of partners.As a ML engineer you will play a key role in growing our fintech business through delivering and operating innovative pricing solutions at scale across dozens of partners.What would your day-to-day look like:Implementing automated, reusable ML training pipelines.Build data ETL pipelines including appropriate feature engineeringDevelop and deploy ML real-time pricing solutions to production.Monitor and optimize for low-latency and minimal training/serving skew.Collaborate with data scientists, engineers and product stakeholders to define and implement relevant solutions.An ideal candidate has:Strong development skills in Python, Scala, SQL.Deep understanding of ML algorithms and frameworks like pandas, sklearn, flyte, TensorFlow etcFamiliarity with data modeling, software architecture and distributed data processing tools.Strong analytical and problem solving skills, with attention to detail.Excellent communication and collaboration skills.#LI-REMOTEPerks and benefits of working with us:Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.Hopper covers 100% of the premiums for group insurance plan.Hopper offers life, short term and long term disability coverage.HSA that covers eligible medical and dental expenses.All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.Please ask us about our very generous parental leave, much above industry standards!.Unlimited PTO.Carrot Cash travel stipend.Access to co-working space on demand through FlexDesk AND Work-from-home stipend.Entrepreneurial culture where pushing limits and taking risks is everyday business.Open communication with management and company leadership.Small, dynamic teams = massive impact.#LI-REMOTEMore about HopperAt Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a global travel agency and travel fintech provider that powers some of the world’s largest brands.Through , our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.Here are just a few stats that demonstrate the company’s recent growth:Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships.Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are more likely to repurchase if they add fintech to their booking vs if they booked just travel.Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline.Featured in Apple’s Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company’s Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.Come take off with us!

EventMobi – Sales Development Representative – Canada Remote – Toronto, ON

Company: EventMobi

Location: Toronto, ON

Expected salary: $70000 per year

Job date: Sat, 17 May 2025 01:04:32 GMT

Job description: ** EventMobi is a remote-first company and this is a fully remote position. You may reside
anywhere in Canada provided you are able to accommodate EST working hours.WHY YOU SHOULD JOIN US ?Dreaming of the best way to start your career in sales? A place where you will not only have the opportunity to learn and become a high performing salesperson but will also have the opportunity to put those skills to work quickly and grow in your role. As an integral part of the marketing and sales teams, you will be helping us learn about the unique pains and aspirations of our market when it comes to their event management platform.As an SDR at EventMobi, you will be the first point of contact in the sales process for the company, talking with hundreds of our potential and current customers each week. A proven inbound sales model with a clear progression path to grow into Account Executive, Account Manager or Customer Success at EventMobi as you hit various milestones.WHAT YOUR WORK WILL FOCUS ON

  • Call, probe, research, profile and qualify event planners and marketers who are interested in our suite of products. About 90% of the calls are inbound – you will be responsible for working the lead pipeline within the structured cadence built into our CRM. You will make at least 40-50 calls a day with extensive email follow up correspondence. A lot of the templates exist for you. But you need to know how to ask the probing questions, to figure out the needs of the customer, and the specifics of their event.
  • Work side by side with Account Executives to ensure you are qualifying prospects, gathering enough relevant information to ensure that they become customers.
  • Support the account executive and marketing teams on inbound and outbound campaigns, initiatives, events, webinars, debriefs and renewal efforts.
  • This is a junior-level position, so we expect a learning curve. We can teach you about lead generation, scoring, and qualification. We can provide you with a solid understanding of marketing campaigns, sales and marketing software, and outbound call conversation flow. And you will learn tons more by talking to thousands of prospects who are marketing or event decision-makers in some of the world’s largest companies.

YOUR QUALIFICATIONS

  • At least 1 or 2 years of sales experience
  • Unbeatable listening skills. It’s one thing to talk, it’s another to listen. You will need to hone in on what the customer is truly asking for, and be able to reflect back.
  • Unlimited patience. You will be helping our potential customers learn how to use our platform, many of whom are unfamiliar with software technology.
  • SDR/BDR experience is an advantage
  • Preferred customer service experience
  • Obtained a Bachelor’s degree is a plus
  • CRM experience (HubSpot experience) is also a plus

YOU ARE:

  • Passionate and persistent.
  • Has a results-driven personality.
  • An outstanding communicator. You will be connecting with prospects constantly.
  • You will need to be well-spoken and meticulous in your email communications. We have a ton of templates for you to use but your attention to detail is key.

WHAT WILL YOU GET FROM EVENTMOBI?

  • Compensation: Base salary up to $50K CAD depending on experience, OTE up to $70K +Stock Options
  • Time-Off: 3-weeks vacation + 1 week Sick Days + 3-summer days + your birthday is a holiday (seriously! log-off and hang out with the fam or go do something fun) + opportunities to meet your co-workers in person throughout the year
  • Benefits: Dental, Health, Life, Mental Health Consultations (GreenShields+)
  • Tools: Top of the line hardware and the best collaboration software for remote work so you can be as productive as possible while working from home
  • The Best Coworkers Ever: If you ask anyone that has worked at EventMobi, they will tell you that their fellow Mobiers are the best part of their experience! Don’t underestimate the positive impact of caring co-workers have on your everyday happiness.

REMOTE WORKSPACE REQUIREMENTS:

  • You have a safe, comfortable, and ergonomic workspace and working environment – a private and quiet workspace is a vital requirement for doing your best work!
  • You have a reliable internet connection capable of participating in video calls, with at least 30Mbps download speed

ABOUT EVENTMOBIWe’re focused on building the most comprehensive event management platform to help conference organizers create engaging event experiences. We believe live events bring people together and enable positive change. Over 30,000+ events in 70+ countries from major brands such as Porche and Shoppers Drug Mart, to amazing non-profits such as American Psychiatric Nurses Association and Canadian Real Estate Association have trusted EventMobi’s suite of software technology to manage their events and engage their attendees.If you are interested in seeing EventMobi in action, check out some of the videos below:

  • Top brands and organizations from around the world have used EventMobi’s event app technology to create incredible event experiences –

EventMobi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

EventMobi – Sales Development Representative – Canada Remote – Toronto, ON

Company: EventMobi

Location: Toronto, ON

Expected salary: $70000 per year

Job date: Sat, 17 May 2025 02:03:39 GMT

Job description: ** EventMobi is a remote-first company and this is a fully remote position. You may reside
anywhere in Canada provided you are able to accommodate EST working hours.WHY YOU SHOULD JOIN US ?Dreaming of the best way to start your career in sales? A place where you will not only have the opportunity to learn and become a high performing salesperson but will also have the opportunity to put those skills to work quickly and grow in your role. As an integral part of the marketing and sales teams, you will be helping us learn about the unique pains and aspirations of our market when it comes to their event management platform.As an SDR at EventMobi, you will be the first point of contact in the sales process for the company, talking with hundreds of our potential and current customers each week. A proven inbound sales model with a clear progression path to grow into Account Executive, Account Manager or Customer Success at EventMobi as you hit various milestones.WHAT YOUR WORK WILL FOCUS ON

  • Call, probe, research, profile and qualify event planners and marketers who are interested in our suite of products. About 90% of the calls are inbound – you will be responsible for working the lead pipeline within the structured cadence built into our CRM. You will make at least 40-50 calls a day with extensive email follow up correspondence. A lot of the templates exist for you. But you need to know how to ask the probing questions, to figure out the needs of the customer, and the specifics of their event.
  • Work side by side with Account Executives to ensure you are qualifying prospects, gathering enough relevant information to ensure that they become customers.
  • Support the account executive and marketing teams on inbound and outbound campaigns, initiatives, events, webinars, debriefs and renewal efforts.
  • This is a junior-level position, so we expect a learning curve. We can teach you about lead generation, scoring, and qualification. We can provide you with a solid understanding of marketing campaigns, sales and marketing software, and outbound call conversation flow. And you will learn tons more by talking to thousands of prospects who are marketing or event decision-makers in some of the world’s largest companies.

YOUR QUALIFICATIONS

  • At least 1 or 2 years of sales experience
  • Unbeatable listening skills. It’s one thing to talk, it’s another to listen. You will need to hone in on what the customer is truly asking for, and be able to reflect back.
  • Unlimited patience. You will be helping our potential customers learn how to use our platform, many of whom are unfamiliar with software technology.
  • SDR/BDR experience is an advantage
  • Preferred customer service experience
  • Obtained a Bachelor’s degree is a plus
  • CRM experience (HubSpot experience) is also a plus

YOU ARE:

  • Passionate and persistent.
  • Has a results-driven personality.
  • An outstanding communicator. You will be connecting with prospects constantly.
  • You will need to be well-spoken and meticulous in your email communications. We have a ton of templates for you to use but your attention to detail is key.

WHAT WILL YOU GET FROM EVENTMOBI?

  • Compensation: Base salary up to $50K CAD depending on experience, OTE up to $70K +Stock Options
  • Time-Off: 3-weeks vacation + 1 week Sick Days + 3-summer days + your birthday is a holiday (seriously! log-off and hang out with the fam or go do something fun) + opportunities to meet your co-workers in person throughout the year
  • Benefits: Dental, Health, Life, Mental Health Consultations (GreenShields+)
  • Tools: Top of the line hardware and the best collaboration software for remote work so you can be as productive as possible while working from home
  • The Best Coworkers Ever: If you ask anyone that has worked at EventMobi, they will tell you that their fellow Mobiers are the best part of their experience! Don’t underestimate the positive impact of caring co-workers have on your everyday happiness.

REMOTE WORKSPACE REQUIREMENTS:

  • You have a safe, comfortable, and ergonomic workspace and working environment – a private and quiet workspace is a vital requirement for doing your best work!
  • You have a reliable internet connection capable of participating in video calls, with at least 30Mbps download speed

ABOUT EVENTMOBIWe’re focused on building the most comprehensive event management platform to help conference organizers create engaging event experiences. We believe live events bring people together and enable positive change. Over 30,000+ events in 70+ countries from major brands such as Porche and Shoppers Drug Mart, to amazing non-profits such as American Psychiatric Nurses Association and Canadian Real Estate Association have trusted EventMobi’s suite of software technology to manage their events and engage their attendees.If you are interested in seeing EventMobi in action, check out some of the videos below:

  • Top brands and organizations from around the world have used EventMobi’s event app technology to create incredible event experiences –

EventMobi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

CGI Art Director – SGS & Co – Toronto, ON

Company: SGS & Co

Location: Toronto, ON

Expected salary:

Job date: Wed, 21 May 2025 22:04:35 GMT

Job description: Description :Marks is a global brand design and experience agency, uniquely constructed to enable brands to win in an age of constant change. Marks is a part of the Propelis Group, a brand impact group that enables its household name clients to get there first – empowering acceleration on a global scale. From vision-building to detailed execution, we enable brands to move faster and shift impact. (www.makemarks.com/)We are the next-gen creative platform, working at the collision of people, commerce, creativity and technology, purpose-built for the world’s most ambitious brand delivering content at the speed of culture.About the RoleThis position calls for a highly collaborative team member with a creative spark, sophisticated design abilities, strong communication skills, passion, and self-motivation. You will be tasked with thoughtful problem-solving that leads into high-caliber campaign concepts and executions, informed by a strategic framework and narrative.As a CGI Art Director you not only develop big ideas, but also bring those ideas to life across different touchpoints and mediums – presenting and selling internally, and to clients, with passion and energy.You have a keen design eye and hands-on prowess, matched only by your clever conceptual thinking that addresses client needs and business goals. You can shift seamlessly from creating ideas to crafting high impact visual statements and design systems. You are omni-channel to the core – as comfortable creating for social and digital as you are with retail programs, instore communications, traditional media and beyond. You help to set and maintain the quality bar for the creative product of the company at a level that is amongst the top tier within the industry.You’ll work and consult with teams across our entire global Marks ecosystem, on an exciting range of clients and categories, including toys, food & beverage, beer, wine, spirits, technology, personal care, beauty, retail, and many more.On any given day you might

  • Help maintain a unified artistic direction and high creative standard in the creation of 3D CGI product and packaging work for an extensive range of global brands.
  • Lead the collaborative development and process of all work from inception to final delivery.
  • Help establish and maintain a high level of quality control.
  • Provide creative governance throughout the CGI production process.
  • Manage expectations of production with a keen eye towards talent and resourcing.
  • Communicate project status, prioritized goals and updated timelines to the creative project’s teams regularly.
  • Partner with Creative Directors, Designers, Retouchers and CGI artists to keep projects on time ensuring a high level of quality.
  • Assist in bridging gaps between client requests, creative direction, production artist to final internal quality control and client delivery.
  • Develop overarching campaign visuals and design directions that bring your ideas to life.
  • Actively participate in brainstorming sessions and internal reviews
  • Keep up to date with the latest trends and innovations – exploring ways to leverage AI tools to advance our work.

The ideal person

  • Experience art directing 3D artists working with tools such as with Maya, Houdini, Blender.
  • Deep understanding of the CGI process from modelling, compositing, texturing, lighting, rendering and retouching.
  • Experience collaborating with a team of CGI artists through production workflow.
  • Experience and knowledge of technical and traditional art process within CGI production pipelines.
  • Experience working under performance constraints and driving successful visual compromises.
  • Demonstrated decision making skills and strong communication skills.
  • Demonstrated ability to multi-task and work in a fast-paced environment.
  • Demonstrated ability to share skills and knowledge with other team members.
  • Ability to work both as part of a team and unsupervised.
  • A keen eye for detail and the ability to produce high quality visuals to tight deadlines.

You Bring

  • Degree or diploma in CGI/Advertising & Marketing, or related field is preferred, but not required.
  • A minimum of 5+ years’ experience in CGI as a Sr. Artist Art Director.
  • 4+ years of experience in CPG focused content production.
  • Well-rounded portfolio showcasing excellent understanding of campaign development in different communication spaces, mediums and approaches – including print, digital, social content and motion
  • Expert fluency in content creation software with a focus on CGI. DCCs such as Houdini, Maya & C4D, rendering in a mix of Vray, Redshift and Karma. Strong working knowledge of the Adobe and Substance suite.
  • Knowledge and interest in emerging technologies.

Education : BachelorsExperience : 4 years: Years of experience in CPG focused content production
5 years: Minimum years of experience in CGI as an Art Director or Sr. Artist.
0 years: Well-rounded portfolio showcasing excellent understanding of campaign development in different communication spaces, mediums and approaches – including print, digital, social content and motion
0 years: Expert fluency in content creation software with a focus on CGI. DCCs such as Houdini, Maya & C4D, rendering in a mix of Vray, Redshift and Karma. Strong working knowledge of the Adobe and Substance suite.

Company Overview:
Marks is a dynamic global brand design and experience agency within the Propelis Group, specializing in helping brands thrive amid constant change. They focus on empowering clients through strategic vision and execution, merging commerce, creativity, and technology to produce impactful content quickly.

Role Summary:
The position of CGI Art Director involves a collaborative, creative role that emphasizes sophisticated design skills, strong communication, and thoughtful problem-solving for high-profile campaigns. Responsibilities include developing and executing 3D CGI concepts, maintaining quality standards, managing project timelines, and collaborating with various teams across a diverse range of industries.

Key Responsibilities:

  • Oversee artistic direction and high-quality CGI product and packaging work.
  • Lead projects from inception to final delivery while ensuring creative governance.
  • Maintain communication on project status and goals with teams.
  • Develop and present comprehensive campaign visuals.
  • Stay updated on trends and explore innovative AI tools.

Qualifications:

  • 5+ years of CGI experience as an Art Director or Senior Artist, with a solid understanding of CGI processes.
  • Proficient in tools like Maya, Houdini, and Blender, and familiar with Adobe and Substance software.
  • A diverse portfolio demonstrating campaign development across various media.
  • Strong decision-making and communication skills, along with the ability to work effectively both independently and in teams.

Education:
A degree in CGI, Advertising, Marketing, or related fields is preferred but not mandatory.

EventMobi – Sales Development Representative – Canada Remote – Toronto, ON

Company: EventMobi

Location: Toronto, ON

Expected salary: $70000 per year

Job date: Sat, 17 May 2025 06:20:19 GMT

Job description: ** EventMobi is a remote-first company and this is a fully remote position. You may reside
anywhere in Canada provided you are able to accommodate EST working hours.WHY YOU SHOULD JOIN US ?Dreaming of the best way to start your career in sales? A place where you will not only have the opportunity to learn and become a high performing salesperson but will also have the opportunity to put those skills to work quickly and grow in your role. As an integral part of the marketing and sales teams, you will be helping us learn about the unique pains and aspirations of our market when it comes to their event management platform.As an SDR at EventMobi, you will be the first point of contact in the sales process for the company, talking with hundreds of our potential and current customers each week. A proven inbound sales model with a clear progression path to grow into Account Executive, Account Manager or Customer Success at EventMobi as you hit various milestones.WHAT YOUR WORK WILL FOCUS ON

  • Call, probe, research, profile and qualify event planners and marketers who are interested in our suite of products. About 90% of the calls are inbound – you will be responsible for working the lead pipeline within the structured cadence built into our CRM. You will make at least 40-50 calls a day with extensive email follow up correspondence. A lot of the templates exist for you. But you need to know how to ask the probing questions, to figure out the needs of the customer, and the specifics of their event.
  • Work side by side with Account Executives to ensure you are qualifying prospects, gathering enough relevant information to ensure that they become customers.
  • Support the account executive and marketing teams on inbound and outbound campaigns, initiatives, events, webinars, debriefs and renewal efforts.
  • This is a junior-level position, so we expect a learning curve. We can teach you about lead generation, scoring, and qualification. We can provide you with a solid understanding of marketing campaigns, sales and marketing software, and outbound call conversation flow. And you will learn tons more by talking to thousands of prospects who are marketing or event decision-makers in some of the world’s largest companies.

YOUR QUALIFICATIONS

  • At least 1 or 2 years of sales experience
  • Unbeatable listening skills. It’s one thing to talk, it’s another to listen. You will need to hone in on what the customer is truly asking for, and be able to reflect back.
  • Unlimited patience. You will be helping our potential customers learn how to use our platform, many of whom are unfamiliar with software technology.
  • SDR/BDR experience is an advantage
  • Preferred customer service experience
  • Obtained a Bachelor’s degree is a plus
  • CRM experience (HubSpot experience) is also a plus

YOU ARE:

  • Passionate and persistent.
  • Has a results-driven personality.
  • An outstanding communicator. You will be connecting with prospects constantly.
  • You will need to be well-spoken and meticulous in your email communications. We have a ton of templates for you to use but your attention to detail is key.

WHAT WILL YOU GET FROM EVENTMOBI?

  • Compensation: Base salary up to $50K CAD depending on experience, OTE up to $70K +Stock Options
  • Time-Off: 3-weeks vacation + 1 week Sick Days + 3-summer days + your birthday is a holiday (seriously! log-off and hang out with the fam or go do something fun) + opportunities to meet your co-workers in person throughout the year
  • Benefits: Dental, Health, Life, Mental Health Consultations (GreenShields+)
  • Tools: Top of the line hardware and the best collaboration software for remote work so you can be as productive as possible while working from home
  • The Best Coworkers Ever: If you ask anyone that has worked at EventMobi, they will tell you that their fellow Mobiers are the best part of their experience! Don’t underestimate the positive impact of caring co-workers have on your everyday happiness.

REMOTE WORKSPACE REQUIREMENTS:

  • You have a safe, comfortable, and ergonomic workspace and working environment – a private and quiet workspace is a vital requirement for doing your best work!
  • You have a reliable internet connection capable of participating in video calls, with at least 30Mbps download speed

ABOUT EVENTMOBIWe’re focused on building the most comprehensive event management platform to help conference organizers create engaging event experiences. We believe live events bring people together and enable positive change. Over 30,000+ events in 70+ countries from major brands such as Porche and Shoppers Drug Mart, to amazing non-profits such as American Psychiatric Nurses Association and Canadian Real Estate Association have trusted EventMobi’s suite of software technology to manage their events and engage their attendees.If you are interested in seeing EventMobi in action, check out some of the videos below:

  • Top brands and organizations from around the world have used EventMobi’s event app technology to create incredible event experiences –

EventMobi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Designer (6 month FTC) – DEPT – Toronto, ON

Company: DEPT

Location: Toronto, ON

Expected salary:

Job date: Thu, 22 May 2025 23:20:04 GMT

Job description: This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, Meta and more!JOB PURPOSE:As a Designer, you’ll be joining a nimble team that jumps in wherever the action is. Instead of being tied to one client, you’ll get to work across a variety of accounts-perfect for someone who thrives on variety, thinks on their feet, and enjoys solving problems without missing a beat. If you’re adaptable, self-sufficient, and great at working with different personalities, you’ll feel right at home here.You will be creating engaging designs that start conversations between people and brands. You’ll work within a team of strategists, designers and copywriters to deliver impactful designs that fulfil client briefs and communicate DEPT®’s standard of Design.KEY RESPONSIBILITIES

  • Working on a brief from start to finish.
  • Contributing with innovative ideas at creative briefs.
  • Creating high quality design work.
  • Image sourcing and digital artworking.
  • Developing rich visual content for owned channels: onsite, app and email.
  • Always striving to create work that contributes to client business goals.
  • Staying current with design and marketing trends.
  • Learn and grow from constructive feedback.
  • Taking accountability for flawless design output.
  • Delivering work on time and within the scheduled timeframes.
  • Producing small animations for different digital assets and channels.

WHAT WE ARE LOOKING FOR

  • Experience working at agencies or fast paced working environments.
  • Digital design experience on industry standard design frameworks like Figma.
  • Self driven and resourceful.
  • Good eye for layout, skilled in typesetting and retouching.
  • A great teammate that supports their colleagues and doesn’t act as an individual.
  • Very organised with attention to detail.
  • Has a desire to embrace new skills and challenges.
  • Motion and 3D experience is a plus.

WE OFFER

  • A flexible, hybrid working policy (2 days from the office, depending on location).
  • Pension, free private healthcare, mental health support, and company sick pay scheme.
  • 26 days paid holiday (plus UK Bank Holidays).
  • Help getting you to work with a season ticket loan and cycle to work scheme.
  • Enhanced family friendly policies to support new parents.
  • Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
  • Inspirational Talks, bringing the outside in with regular guest speakers and events.
  • Learning and Development, supporting your growth with continuous opportunities to learn and advance.
  • Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
  • A reputation for doing good. DEPT® has been a Certified

and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global – at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!

  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
  • Global annual

in which employees come together and donate their skills to support local charities.WHO ARE WE?We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSIONAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts .

The role is within the Personalised Content team at DEPT®, focused on creating emotive, hyper-personalised digital communications for high-profile clients like eBay and Walmart. As a Designer, you’ll collaborate with strategists and copywriters across various accounts, making this a dynamic position ideal for adaptable team players. Key responsibilities include conceptualizing and delivering high-quality designs, sourcing images, developing visual content, and producing animations.

Candidates should have experience in fast-paced environments, proficiency in design tools like Figma, a keen eye for layout, and strong organizational skills. DEPT® offers a flexible hybrid working model, competitive benefits, and opportunities for personal and professional growth. The agency values diversity and inclusivity, encouraging applications from individuals of varied backgrounds. DEPT® is committed to sustainability and has received multiple accolades for its work and positive impact.