newDigital Marketing ManagerThoughtWire4.3Toronto, ON Maximize and manage digital marketing budget. Campaign reporting: Measure and report performance of all digital marketing campaigns and assess against goals … 3 days ago·More…View all ThoughtWire jobs – Toronto jobsSalary Search: Digital Marketing Manager salaries in Toronto, ON

ThoughtWire’s smart building and smart hospital software solutions empower its clients in commercial real estate and healthcare to optimize operations and improve occupant experience by orchestrating data from people, processes, and the connected building in a smart digital asset – the Built Environment Digital Twin.

ThoughtWire’s innovative applications, that are deployed in the cloud and on-premise, are all powered by ThoughtWire’s Built Environment Digital Twin, which breaks down silos of data to deliver the right information to the right people in context so they can take action. Whether it’s creating a seamless experience for office workers inside a building or streamlining clinical operations at a healthcare organization, ThoughtWire is determined to make built environments healthier, safer, and more efficient places to live, work and play.


What You’ll Be Doing

  • Plan, develop, implement and maintain campaigns across all digital marketing and social media platforms (SEO / SEM, paid search, display, remarketing, social, PR, and advertising campaigns) to support audience and sales growth
  • Maximize and manage digital marketing budget
  • Analysis: Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Evaluate overall performance, campaign performance, engagement, traffic growth in order to optimize programs
  • Campaign reporting: Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs). Prepare campaign results analytics and key learnings reports and provide recommendations
  • Analysis: Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Evaluate overall performance, campaign performance, engagement, traffic growth in order to optimize programs
  • Campaign reporting: Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs). Prepare campaign results analytics and key learnings reports and provide recommendations.


What You’ll Need

  • Bachelor’s degree in Marketing or related field
  • Minimum of 5 years of Digital and Email Marketing experience; experience in e-commerce operations, including knowledge of supply chain, fulfillment, digital marketing and customer service processes
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • Proficient with Google Marketing Tools (Webmaster, Analytics, AdWords, Merchant, Tag Manager) and/or IBM Core metrics
  • Strong analytical skills and data-driven thinking
  • Applied knowledge of web protocols (HTML 5). Must be able to program simple HTML pages
  • Ability to express ideas clearly both in written and oral communications


Why you want to work for us:

  • Great colleagues and meaningful socially impactful work
  • Supportive mentorship framework and professional development stipend
  • Competitive salary
  • Flexible WFH/Work From Office
  • Full benefits package from your start date – no waiting period!

ThoughtWire is an open and inclusive environment that values diversity and invests in the skills and growth of all our team members. We are non-traditional career path friendly, valuing the individual and their skills over the credentials they carry. ThoughtWire welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Digital Marketing Manager


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Digital Marketing Manager

Job title: Digital Marketing Manager

Company: Fidelity Investments

Job description: Job Description

Note: This is a contract/secondment opportunity scheduled to end by September 9, 2022.

Who We are:

Established in 1987, Fidelity Investments Canada Inc. (FIC), provides Canadian investors with a full range of mutual funds, ETFs and alternative funds. Fidelity funds are available through a number of advice-based distribution channels, including financial planners, investment dealers, banks and insurance companies.

FIC manages over $168 billion (CAD) in mutual fund and institutional assets, as at December 15, 2020. This includes $41 billion in assets for institutional clients, including public and corporate-defined benefit pension plans, endowments, foundations and corporate assets on behalf of clients across Canada.

The Investment Management team focuses on research analysis and delivering strong returns, and is comprised of portfolio managers, research analysts, traders and more.

FIC has more than 1000 full time employees and is headquartered in Toronto, with regional offices in Montreal, Calgary and Vancouver.

Role Overview:

Reporting to the Manager, Digital Marketing Automation, the Digital Marketing Manager supports and maintains efficient operations across Fidelity Investment Canada’s marketing automation and sales enablement platforms, in addition to other initiatives.

What You Will Do:

Marketing automation and sales enablement support:

Support the efficient operation and execution of Fidelity’s marketing automation and sales enablement programs.

  • Set up and execute marketing automation campaigns, including events, webcasts and other email campaigns
  • Support the sales enablement efforts to help with engaging clients and prospects throughout the buyer’s journey
  • Collaborate with internal and external stakeholders to optimize marketing operations
  • Collaborate with internal teams to create emails, landing pages, set up A/B and multivariate tests in order to optimize the user experience
  • Evaluate end-to-end customer experience across multiple channels and customer touch points

Database Management, content production and campaign execution:

Support the production of digital communications, documents and campaigns.

  • Work closely with IT to ensure that client and prospect data is organized
  • Ensure that all performance data received is inputted into the database to deliver on deadlines
  • End-to-end campaign support including design, development, launch, and tracking
  • Automating content production and campaigns

Marketing effectiveness measurement and reporting:

Produce regular reporting and campaign tracking to increase marketing effectiveness

  • Track campaign metrics, website content and other digital metrics to enhance performance and align Marketing and Sales
  • Report on content, campaign and sales enablement analytics to inform strategies and tactics
  • Identify and scale marketing best practices to improve email open rates, click through rates and form fill conversions
  • Focus on continual optimization through A/B and multivariate testing
  • Develop regular reporting on campaign performance and conduct post mortem analysis

Automation, A.I. and digital subject matter expert:

Bring a wide range of digital expertise to all projects and act as a subject matter expert for marketing in areas such as automation and A.I.

  • Work with internal technology partners to find innovative solutions to business problems
  • Collaborate with stakeholders such as Sales, Business Analytics, Finance and IT to build business cases for initiatives
  • Define and write business requirements for new projects and initiatives
  • Review and sign-off on business requirements for related projects and act as an SME as needed
  • Conduct ongoing research into digital trends in the industry to ensure Fidelity Canada is pursuing a market-leading digital strategy

What We Are Looking For:

  • 4-year university degree, preferably with a Bachelor’s of Commerce Degree, majoring in Marketing Management
  • Licenses (PMP, Marketo Certification, etc.) is considered an asset
  • 5+ years of digital marketing, marketing automation or marketing operations experience
  • 5+ years’ experience in the Wealth Management /Financial Services industry is highly desirable but not required
  • Experience in the SaaS-based technology sector is highly desirable
  • Understanding of marketing automation and CRMs (e.g. Marketo and Salesforce) is required
  • Understanding of sales enablement processes, initiatives and tools such as Seismic is highly desired

The Expertise You Bring:

  • Creative thinking with a passion for growth and performance marketing
  • Excellent communication skills, both written and oral, are required
  • The ability to multi-task and manage multiple ongoing projects
  • Project management, organizational abilities and strong analytical skills essential
  • Interpersonal and influencing skills to achieve goals in Fidelity’s collaborative environment

Given the current circumstances, employee will be working from home, 100% of time. As working conditions return to normal, they will shift to a hybrid working arrangement.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

  • Canada’s Top 100 Employers (4th consecutive year) 2020
  • Greater Toronto’s Top Employers (8th consecutive year) 2020
  • Canada’s Top Family Friendly Employer (3rd consecutive year) 2020
  • Imagine Canada, Caring Company
  • Canada’s Top Employer For Young People
  • National HR Awards – Best Corporate Social Responsibility Program Award, Venngo Healthy Workplaces Award
  • Workplace Benefits Awards – Health and Wellness Program
  • Canadian Compassionate Companies Award

Designations

  • A Canadian Compassionate Company
  • An Imagine Canada Caring Company

Expected salary:

Location: Toronto, ON

Job date: Sun, 11 Jul 2021 02:19:31 GMT

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Jr. Business Analyst with Finance/Markets experience to support multiple banking initiatives

Job title: Jr. Business Analyst with Finance/Markets experience to support multiple banking initiatives

Company: S.i. Systems

Job description: be from a degree, internship experience, etc but exposure is required Nice-To-Have Skills: – Work experience in agile project… manager / project delivery is an asset – Bilingual in Spanish / English is an asset but not required – Knowledge in Banking…

Expected salary:

Location: Toronto, ON

Job date: Fri, 27 Aug 2021 02:26:49 GMT

Apply for the job now!

Digital Marketing SpecialistHearingLife Ltd.2.9Toronto, ON You will be instrumental in creating digital marketing strategies and implement solutions based on knowledge of digital trends, web development, analytics, and… 30+ days ago·More…View all HearingLife Ltd. jobs – Toronto jobsSalary Search: Digital Marketing Specialist salaries in Toronto, ONSee popular questions & answers about HearingLife Ltd.

Digital Marketing Specialist – Marketing & Digital

HearingLife Canada Ltd. – Toronto, Canada Area


Job Description

HearingLife Canada Ltd., the largest hearing aid provider in Canada, is currently hiring for the position of Digital Marketing Specialist at our head office in Toronto.

Working within the Marketing Team and reporting to the Senior Marketing Managers, your main goal is to create digital marketing strategies and implement solutions based on knowledge of digital trends, web development, analytics, and targeted communications. You will be instrumental in creating digital marketing strategies and implement solutions based on knowledge of digital trends, web development, analytics, and targeted communications. You will help manage the website development and content updates, online ad campaigns, and SEO and SEM strategies. You will execute on lead and customer activities, including demand generation, CRM marketing, content marketing, search engine marketing, social media, and paid ads. The successful candidate will combine analytical skills, writing skills and project management skills.


Primary responsibilities generally include, but are not limited to the following:

  • Assist with the development of digital marketing campaigns to support lead generation and customer nurturing to fuel revenue growth
  • Create and optimize website landing pages and implement SEO practices for best organic and paid results
  • Analyze key metrics on collected data and offer insight for solutions to improve traffic, conversions, and leads
  • Understand, evaluate, and maintain customer segmentation profiles
  • Engaging with vendors and partners
  • Pull client lists for targeted ad campaigns and email marketing initiatives
  • Help with the planning and implementation of promotional campaigns
  • Set goals, establish, and track key metrics across all digital channels and prepare reports on our performance
  • Be able to manage multiple projects without constant supervision and deliver to established deadlines
  • Be resourceful and organized in reaching deadlines and quickly identifying and communicate obstacles
  • Be a dedicated, assertive, team player who is detail-oriented
  • Coordinating digital marketing activities on a daily basis


The successful candidate will possess the following skills:

  • A minimum of 4 to 5 years of prior experience in a marketing or digital role
  • Strong analytical skills
  • Strong writing skills
  • Organization skills
  • Meticulous attention to detail
  • Ability to work independently and prioritize
  • Ability to take direction and absorb information quickly
  • Strong team player with excellent work ethic


The successful candidate will have a solid experience using the following tools:

  • Google Analytics, Google Tag Manager, Google AdWords
  • Facebook, Twitter, LinkedIn, Instagram, YouTube (and their business tools)
  • Native platforms, Display Networks
  • Microsoft Office
  • CRM platforms
  • Marketing Automation Tools
  • CMS tools (Sitecore a plus)


Additional Information

  • Type: Full -Time
  • Experience: Intermediate
  • Functions: Digital Marketing
  • Industries: Hospital & Health Care, Retail


Company Description

HearingLife Canada Ltd. is the largest group of hearing centers in Canada with over 300 locations across the country. We provide access to the most advanced hearing aid technology, expert clinical support and the most up-to-date diagnostic equipment. All of our clinics are staffed by highly trained and certified healthcare professionals who provide expert care and on-the-spot results.


Why working with us?

We provide a modern and dynamic working environment in the heart of the city easily accessible through public transportation.

HearingLife offers a comprehensive benefit package, 2 weeks vacation time and flexible working hours.

Digital Marketing Specialist


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Digital Marketing Manager

Job title: Digital Marketing Manager

Company: Emburse

Job description: At Emburse our mission is to help make our users’ lives — and their businesses – better. We are dramatically transforming how organizations manage corporate expenses and invoices. We humanize work by automating manual tasks and saving users’ time, so they can focus on what matters most — their family, community, or more rewarding work. We help CFO’s give their employees a simple and amazing experience while ensuring compliance and reducing costs. Our solutions are tailored for companies from start-ups to enterprises. We have more than 16,000 clients and 9 million users globally.

Emburse has offices across North America, including Los Angeles, Montreal, Portland (ME), San Diego, San Francisco, and Toronto, as well as locations in the UK, Germany, Spain, and Australia.

Our core values – Sincerity, Empathy, Empowerment, Individuality, and Teamwork – reflect who we are as a company. They are central to the decisions we make and the interactions we have with our teams, customers, and partners. As a people-focused company, we are seeking candidates who align with our values.

Emburse is a proud recipient of a 2020 Tech Cares Award from TrustRadius and a 2020 IDC SaaS CSAT Award for Travel and Expense. These awards celebrate companies that have gone above and beyond to provide their communities, clients, and front-line workers with support during the COVID-19 pandemic. We are a people-first company, and this award is a testament to our mission to humanize work.

Follow us to stay updated on news and job openings!

We are looking for a strategic, driven, and creative marketing mind to join our team and own all of our prospect-facing digital marketing efforts through the buyer’s journey. Reporting to the sr. director, marketing, the digital marketing manager will be responsible for overseeing all online demand generation programs for Emburse in North America. This includes, but is not limited to, channels and tactics such as SEO, CRO, landing page optimization, SEM (AdWords), paid social, third-party review sites, and more. This position will play a lead role in expanding our paid landscape, regularly optimizing our existing and upcoming channels, and evolving our brand outreach. In this role, you will be working closely with other marketing managers on events and webinars, email marketing, BDR outreach, content marketing, and business partnerships.

What You’ll Do:

  • Lead digital marketing planning and execution for three business segments (SMB, Corporate, and Enterprise) against specific MQL, MQA, pipeline, and revenue goals
  • Strategize, execute, and measure all paid search, search ads, social ads, banner and display ads, etc.
  • Own the strategy for all on-page SEO, landing page optimization, and conversion-rate optimization
  • Work collaboratively with other marketing team members and the BD team on evolving our email nurture strategy and full-funnel prospect outreach
  • Be the co-point person for paid vendors to create and facilitate marketing initiatives, including partner webinars, email blasts, and online ads
  • Create and organize calendars, deliverables, and program documentation
  • Play a role in evolving our technology stack, discovering new opportunities for us to reach prospective customers
  • Work closely with Sales on feedback, collaboration, and education

What We’re Looking For:

  • Have 5+ years of experience in marketing
  • Have proven experience creating, managing, and optimizing marketing programs resulting in new business and positive ROI
  • Have a strong history of B2B (preferably SaaS) marketing experience
  • Have working knowledge of all Google platforms, including AdWords and Analytics
  • Have working knowledge of Salesforce and marketing automation (Marketo preferred)
  • Demonstrated ability to shift marketing messaging, tactics, and strategy for small, medium, and enterprise-sized companies
  • Have strong analytical and critical thinking skills
  • Work collaboratively and respectfully with other team members, regardless of position
  • Have strong oral and written communications skills
  • Enjoy learning and growing in new environments
  • Be open to learning through failure
  • Experience working directly with Sales

Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.

Expected salary:

Location: Toronto, ON

Job date: Thu, 08 Jul 2021 22:53:20 GMT

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Digital Marketing Specialist

Job title: Digital Marketing Specialist

Company: Lannick

Job description: Job Highlights

City Toronto

Type Permanent

Salary $60,000

Apply Now!

About the Company

Our client is Canada’s premier, athletic, recreation and social club, and they are looking for a Full-Time Digital Marketing Specialist.

About the Opportunity

  • Maintains highest level of quality, accuracy, consistency and appropriateness in all Club communications
  • Creates and maintains web content and processes, using a content management system and following web design, development and usability best practices to keep Club website up to date, consistent and accurate for all promotions and events; prepares and sends email campaigns as needed
  • Acts as primary contact with website vendor, assists with development, management and maintenance of optimal website information architecture, and drives exceptional Member experience and engagement
  • Writes and designs web content for digital promotions and business materials
  • Follows corporate brand guidelines and works with the Communications Team to create output that follows Club format and standards, and protects brand identity
  • Acts as department liaison for technology and application requests; identifies new strategies to keep Club communication methods current by analyzing trends, and developing updated approaches designed to drive Members of all ages to the website for easy access to accurate and engaging information that is easy to navigate
  • Selects and edits photos and other media, develops interactive scheduling, and creates digital business solutions as required
  • Provides professional and friendly customer service and technical support to Members and departments
  • Builds measurement systems into all projects and ongoing activities to ensure communications tactics deliver desired results; adopts a test and learn approach to ensure continual improvement and evolution

About You

  • Degree or diploma in digital marketing, media or related field
  • 3-5 years of hand on related professional experience in a communications or marketing environment
  • Web skills: Experience working within web content management and email campaign systems; strong knowledge of web best practices and familiarity with web development and design concepts; HTML and CSS coding
  • Design skills: a keen eye for visual aesthetic and branding; good knowledge of colour systems and artwork preparation for various digital platforms
  • Excellent writing and proofreading skills
  • Computer skills: proficiency in a PC environment
  • Strong understanding of measurement and reporting; data analysis
  • Process-driven, highly accountable with experience in a fast-paced, deadline-driven environment
  • Excellent organizational and time-management skills; project management and multitasking; working independently and as part of a team
  • Meticulous attention to detail
  • Proven ability to adapt and learn; a self-starter
  • Creative and tenacious problem solver
  • Familiarity with skills in Adobe Creative Suite (InDesign, Photoshop, Illustrator), Adobe Lightroom, PDF form creation and optimization, Microsoft Office suite (Word, Excel, Powerpoint) is an asset
  • Video editing; digital screen software; creation of motion graphics; photography

Salary Range

$50,000 – $60,000

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.

When referencing this job, quote # 30465.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Expected salary: $60000 per year

Location: Toronto, ON

Job date: Sun, 15 Aug 2021 07:37:34 GMT

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Marketing Communications Manager (Digital Marketing Manager)

Job title: Marketing Communications Manager (Digital Marketing Manager)

Company: Telus

Job description: Join our team

Our team spends our days developing and leading exceptional full-funnel campaigns that deliver on business and communication objectives across the mobility portfolio. In this exciting role, the Digital Marketing Manager will be responsible for contributing to our performance digital portfolio, with a focus on paid search strategy and results. The successful candidate will have a strong working knowledge of performance marketing best practices and platforms, and will be a strong collaborator, capable of managing multiple priority projects.

Here’s the impact you’ll make and what we’ll accomplish together

  • Lead the brand’s paid search planning and execution with our agency partners, laddering to the overarching performance digital strategy and approach
  • Analyze campaign results to recommend optimizations and improvements that drive increased online acquisition and efficiencies
  • Collaborate on budget planning and pacing to ensure they’re spent efficiently and effectively, and necessary optimizations are made regularly
  • Collaborate with internal pricing, product and web teams on go-to-market projects and promos to drive traffic and conversion on telus.com, and ensure a seamless customer journey
  • Collaborate on digital projects including GA360 adoption, SEO, and Adobe dashboard improvements, pixel and tracking implementation, etc.
  • Collaborate on organic search strategy and paid interlock strategies
  • Drive digital reporting with agency partners to deliver regular campaign updates on performance, learnings and optimization recommendations to leadership

You’re a missing piece of the puzzle

  • Outstanding ability to use analytics to distill insights and make thoughtful, strategic recommendations
  • Excellent interpersonal skills; ability to work with diverse groups and cross-functional partners to achieve the best business outcomes
  • Curiosity to dig into insights to better understand our customers and how to connect with them
  • Ownership mentality, coupled with a positive attitude and a sense of urgency and self-direction
  • Ability to thrive in an ambiguous environment, operate independently, and collaborate with a broad cross-functional team

Qualifications

  • Experience in brand marketing with paid digital expertise, specializing in biddable media
  • Experience with the creative development and media process, client or agency-side
  • Strong working knowledge of Google Marketing platforms (GA360, SA360, DV360, Campaign Manager) and Adobe Omniture platforms
  • Strong analytical, critical thinking and organizational skills
  • Action and results oriented personality with strong business acumen

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.

Expected salary:

Location: Toronto, ON

Job date: Sun, 11 Jul 2021 22:24:16 GMT

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Jr. Business Analyst with Finance/Markets experience to support multiple banking initiatives

Job title: Jr. Business Analyst with Finance/Markets experience to support multiple banking initiatives

Company: S.i. Systems

Job description: be from a degree, internship experience, etc but exposure is required Nice-To-Have Skills: – Work experience in agile project… manager / project delivery is an asset – Bilingual in Spanish / English is an asset but not required – Knowledge in Banking…

Expected salary:

Location: Toronto, ON

Job date: Fri, 27 Aug 2021 22:21:03 GMT

Apply for the job now!

Digital Performance Specialist- Marketing

Vaughan, ON

$70,000 – $75,000 a year

Miele is the world’s largest family owned and operated appliance company with more than 20,000 employees worldwide. Established in 1899 (Gutersloh, Germany), Miele remains committed to its owners, employees, customers, suppliers, the environment and its community.

With a clear focus on manufacturing the highest quality household appliances in cooking, refrigeration, coffee machines, dishwashers, washers and dryers, vacuum cleaners as well as appliances for use in commercial operations (“Miele Professional”), Miele strives to be the World’s Most Trusted And Desirable Premium Brand.

Are you looking to join a trusted, exciting, and premium brand located in Vaughan? Do you have a passion for success, innovation, and continuous improvement? Our philosophy – Immer Besser (Forever Better) reflects not only the passion for our products but also our people.

Reporting to the Head of Digital and online marketing, this individual is responsible for the planning and execution of digital campaigns and direct marketing across Canada, as well as analyzing current activities from performance perspective to identify opportunities to drive growth and return on investments.

This will include the day-to-day management of digital campaigns in different channels, Google Analytics accounts, dashboards and eCRM programs.

  • Tune and edit Google Analytics accounts to set up views for campaigns
  • Lead the conceptualization and development of any new digital campaigns
  • Drive all CRM activities both from strategic and tactical perspective
  • Evaluate our target audience, use our database for development and detailization of consumer insights
  • Analyze competitors ‘ marketing activities
  • Analyze the performance of all online promotion channels
  • Digital campaigns’ optimization, data reports’ collection and presentation
  • Lead agencies in the areas of digital advertising
  • Manage document flow within the area of responsibility
  • Ensure implementation and setup of Google Analytics/Tag Manager on relevant web pages
  • Compile reports and insights utilizing data from analytics tools (Google Analytics / dashboards)
  • Ability to create new content/edit existing product content for accuracy

Requirements:

  • Bachelor degree in Marketing, Business or Commerce, ideally with a focus on digital marketing
  • 3-5 years of experience in digital / e-commerce
  • Exceptional attention to detail and impeccable proofreading ability
  • SEA/SMA expertise and experience, as well as web analytics, specifically Google Analytics (GA Advanced certificate is an asset)
  • 360-degree knowledge of digital tools and formats (XML / CSV, Google Ads / Facebook Adsmanager, digital video formats, SocialBakers etc.)
  • Experience with privacy compliance topics relevant to digital communication
  • Advanced MS Office skills, in particular MS Excel and MS PowerPoint
  • Knowledge and experience in SAP, OpenText, SharePoint, Adobe Photoshop and InDesign are considered an asset
  • Fluent English, French skills are an asset

Job Type: Full-time

Salary: $70,000.00-$75,000.00 per year

Schedule:

  • Monday to Friday

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Digital Experience CoordinatorInforma Canada4.0Toronto, ON Assist the on the day delivery of the digital event. Share in-event behavioral patterns with wider virtual events team (SPEX, marketing etc.). 13 days ago·More…View all Informa Canada jobs – Toronto jobsSalary Search: Digital Experience Coordinator salaries in Toronto, ON

Company Description

Informa Connect organizes major branded annual events and operates specialist digital communities that are key convening places for a particular market. We run around 800 events each year in over 60 countries, create digital platforms based on engaging news and information content, and operate professional development programs for individuals and businesses in Global Finance, Life Sciences, and Pharma and in a number of other specialist markets.


Job Description

We are looking for a highly self-motivated, efficient, logical and creative Digital Delivery Team Member (DDT-M) who will work on a digitally focused portfolio within the Informa Connect business.

The portfolio will focus on a growing number of small to large events and digital products that are exclusively online. The role itself will revolve around a comprehensive list of responsibilities that occur pre, during and post each event from a planning and operations perspective.


Administration (75%)

  • Data capture and analytics – Undertake all necessary event admin tasks, including incident response plans, sustainability worksheets, accreditation administration and providing data for post event meetings, uploading Video On Demand onto the virtual event platform, provide Sponsorship (or data delivery team) with post event data reports, circulate final attendee lists, provide accounts with no show/no pay, list of VIP no shows to VIP manager.
  • Prepare and upload FAQ’s onto Connect Me for each Virtual event.
  • Book staffing space in the office (as necessary) during the live virtual event days
  • Continually review processes and practice to eliminate obsolete workflows and tools with little customer value or ROI, validating with Connect’s central leads.

Project Management/Delivery (25%)

  • Assist the on the day delivery of the digital event
  • Manage Slido polls and notifications and send questions to moderator of live room
  • Provide Crisp/helpdesk support on the Connect Me platform
  • Add VIPs to closed door sessions if required (last minute VIP requests)
  • Log video asset numbers for each session and update the agenda.
  • Update platform as required – yesterday’s poll results etc.
  • Create and issue all event notifications.
  • Manage the speaker green room/s and any other sessions (workshops etc.) that need to be hosted/moderated.
  • General event trouble-shooter
  • Share in-event behavioral patterns with wider virtual events team (SPEX, marketing etc.)
  • During the event provide updates as needed on session attendance and engagement for sponsor assets/areas as requested (end of each day)
  • Action IRP plan and process (if required)

Qualifications

  • 1+ years professional experience in the B2B Digital Service and/ or Media Industry or equivalent
  • Candidate must have the ability to effectively manage multiple projects and work in a fast-paced environment.
  • Detail-oriented, excellent written and verbal skills, extremely organized
  • Ability to work with various teams and be able to work under pressure when last-minute tasks arise. Previous webinar experience is very helpful to this individual.
  • An entrepreneurial spirit who is ready to take on an exciting challenge and is willing to take the initiative in the execution of virtual events.

Additional Information


Why work at Informa

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

  • Learning and development plan to assist with your career development
  • Competitive Benefits
  • Work with a high quality of specialist products and service
  • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
  • Regular social events and networking opportunities

If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer.

This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.

Digital Experience Coordinator


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