Project Manager – Complex Claims – First Onsite – Mississauga, ON

Company: First Onsite

Location: Mississauga, ON

Expected salary:

Job date: Fri, 10 Jan 2025 01:52:21 GMT

Job description: is on the lookout for a Commercial Project Manager to lead the charge in restoring properties to their pre-disaster glory… opportunities. Work-life balance: We know your time matters. A DAY IN THE LIFE OF A COMMERCIAL PROJECT MANAGER As a Commercial…

Aviva – Data Intern – Claims Transformation 2025 – Markham, ON

Company: Aviva

Location: Markham, ON

Expected salary:

Job date: Wed, 08 Jan 2025 06:13:05 GMT

Job description: The best career that you never expected is at Aviva.You are investing time and money into your education, building the foundation for a rewarding career. Have you considered insurance? More than 100,000 Canadians work in the insurance industry.We make a positive difference every single day offering protection and peace of mind.Aviva Canada Inc. is one of Canada’s largest insurance groups and we have a lot to offer to talented people just entering the working world.If you’re ready for a head start, we’d like to meet you.Aviva is pleased to announce that we are currently recruiting for students for our summer internship Program for the period of May 2025 until August 2025. This is an excellent opportunity for post-secondary students to gain exposure to the insurance industry. Our program offers a variety of experiences across our insurance business unit. Aviva realizes the importance of crafting internships as a means to develop talent to meet future requirements for entry-level insurance roles.We are looking for a creative, adaptable, driven student to join our Claims Transformation team as a Data intern. Aviva Canada has adopted a hybrid return-to-office model. This role will require you to work in either the Toronto, Markham or Oakville office.What you’ll doValidation testing throughout model / app developmentRunning basic scripts to ensure we maintain our SLAs in delivery of data, QA querying of data to reduce stale-dating of appsData cleaning and preprocessingIntroduction to data visualizationSupporting reduction & optimization of Qlik estate, continuity in BAU data needs, accelerate pace of development of Verify modelSupporting free up capacity to allow the team to focus on learning and developing skills in Snowflake technologyResponsible for assisting full time staff with short term projects to meet business requirementsOther duties as assigned by managerWe’re excited about you because:You’re passionate and thoughtful when it comes to offering an amazing customer experienceYou aren’t afraid to work in a dynamic environment and learn new processesOrganization is your strength and you love staying on top of projectsYou get creative when it comes to problem solvingYou’ll collaborative with teammates, have strong communication skills, and build relationships easilyWhat you need to succeed:Currently enrolled in a post-secondary program and actively pursuing a bachelor’s degree or college diploma in Data Science, Statistics, Computer Science, Engineering or a related fieldBasic knowledge of data analysis tools such as Excel, SQL, PythonDemonstrates a desire to go above and beyond and hunger to learn and growAbility to adjust with minimal supervision where priorities may shift due to changing business needsStrong verbal and written communicator with high caliber, professional business demeanorSignificant experience using Microsoft office programs (Word, Outlook, PowerPoint, and Excel)A real passion for helping peoplePervious Insurance program or work experience is an assetHave a minimum 2.75 GPA or B averagePlease limit your application to one role at the location of your choice based on your interests. Carefully review which specific opportunities are available before submitting your application, as openings vary by office.Please submit your applications to us by February 14, 2025.**We thank you for your interest in applying for this position, however only suitable candidates will be contacted for interviews.**Additional InformationAviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

Project Manager – Complex Claims – First Onsite – Mississauga, ON

Company: First Onsite

Location: Mississauga, ON

Expected salary:

Job date: Sat, 11 Jan 2025 23:25:57 GMT

Job description: is on the lookout for a Commercial Project Manager to lead the charge in restoring properties to their pre-disaster glory… opportunities. Work-life balance: We know your time matters. A DAY IN THE LIFE OF A COMMERCIAL PROJECT MANAGER As a Commercial…

SCM Insurance Services – Property Claims Examiners – Full Time, Remote (Anywhere in Canada) – Toronto, ON

Company: SCM Insurance Services

Location: Toronto, ON

Expected salary:

Job date: Sat, 04 Jan 2025 23:14:07 GMT

Job description: Company: ClaimsPro LP – International Programs GroupProperty Claims Examiners – Full Time, Remote (Anywhere in Canada)International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.We are seeking Property Claims Examiners to join our growing team!The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs.Although intended to be a remote work opportunity, this position may require attendance to the office for training, client meetings, or team meetings with ample notification.Responsibilities:

  • Examine moderate to intermediate complex property claims
  • Produce reports with occasional guidance from Manager
  • Direct Field Adjusters on task assignment investigations
  • Settle claims directly with Insureds or their representatives
  • Administer claims payments/settlements through trust accounts
  • Liaise with all stakeholders to insure clients needs are met
  • Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.We will also consider the following:

  • Your education, with relevant post-secondary education being an asset
  • Your completed CIP courses, or working towards CIP designation
  • Your ability to hold an independent adjusting license
  • Your 3-7 years’ experience delivering relevant claims adjusting and/or examining work
  • Exposure to the Lloyd’s market would be an asset
  • Your experience positively contributing to a high-performing team
  • Examples of your strong aptitude and ability to work with technology
  • Your attention to detail and your ability to communicate professionally

What We Offer:

  • Competitive Pay
  • Work-Life Balance
  • E-flex Benefits Program
  • Wellness Programs
  • Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
  • Training and Career Development Opportunities
  • Employee Referral Bonuses
  • Employee Recognition Program
  • Employee Perks (access to vendor discount programs)
  • Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

Manager, Early Intervention Program – Group Life & Disability Claims – OTIP – Waterloo, ON

Company: OTIP

Location: Waterloo, ON

Expected salary:

Job date: Thu, 09 Jan 2025 08:23:53 GMT

Job description: of accomplishing work to meet established targets and member/client requirements. Finally, The Manager, Early Intervention program GL… time-management, project-management and organizational skills to manage competing priorities. Intermediate knowledge…

Intact Financial – Property Claims Appraiser, Major Loss (Kitchener/Waterloo & London) – London, ON

Company: Intact Financial

Location: London, ON

Expected salary:

Job date: Wed, 08 Jan 2025 06:51:28 GMT

Job description: Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleWe’re looking for an Property Claims Appraiser, Major Loss, to join our growing team!Territory: London/Kitchener & Waterloo regionThis is a remote position but will report to the London Ontario office.You will be responsible for inspecting large loss sites to produce restoration, repair or replacement cost estimates for buildings with major damage. You will occasionally be responsible for auditing estimates and work performed by the contractors/restorers who are members of an Intact network of partners to ensure compliance with standards and policies, as well as handle complaints regarding the quality of the work, the costs, and the restoration methods.In this role, you will use your analytical skills to manage the appraisal process for large commercial and personal property losses. You will work directly with customers and vendors to conduct inspections, identify the scope of damages, and create cost estimates for buildings requiring major repairs.You’re analytical, solution-oriented, adaptable, and empathetic with a desire to help customers. Having financial and vendor management experience is ideal.What you’ll do here:

  • Determine and complete the scope of large losses, and prepare detailed repair estimates of damaged buildings.
  • Travel on short notice to the customers’ location.
  • Deliver excellent and empathetic customer service.
  • Provide technical support to internal and external claims adjusters on the outcome of the estimate.
  • Negotiate with vendors to obtain restoration cost agreements.
  • Collaborate with vendors to ensure timelines and budgets are met.
  • Work with the regular loss team for indefinite periods to support customer claims, when required.
  • Share knowledge and offer technical training to improve control methods and processes.

What you bring to the table:

  • Five to eight years of experience in post-claim appraisal with at least two to three years in large losses.
  • Diploma in building appraisal and/or a relevant combination of education and experience.
  • Have a valid driver’s license and a good driving record.
  • Technical and practical knowledge of restoration of damaged buildings.
  • High-level knowledge of the Xactimate estimating software.
  • Effective planning and organizational skills.
  • Strong interpersonal skills and an inclination to find solutions.
  • Intent to deliver positive customer experiences.
  • Construction experience is preferred.
  • Bilingualism in French and English would be an asset for this role.

This role is eligible for employee referral bonus. #myReferrals3000#LI-RemoteLI-MS1What we offerOur hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:A financial rewards program that recognizes your successAn industry leading Employee Share Purchase Plan; we match 50% of net shares purchasedAn extensive flex pension and benefits package, with access to virtual healthcareFlexible work arrangementsPossibility to purchase up to 5 extra days off per yearAn annual wellness account that promotes an active and healthy lifestyleAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesA dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programsInclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you growA Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.We are an equal opportunity employerAt Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Intact Financial – Commercial Claims Appraiser, Property Large Loss – Mississauga, ON

Company: Intact Financial

Location: Mississauga, ON

Expected salary:

Job date: Wed, 08 Jan 2025 05:31:13 GMT

Job description: Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleWe’re looking for a Commercial Claims Appraiser, Property Large Loss to join our growing team!You will work on large and complex commercial property claims through all distribution channels. The types of losses may include Commercial Property, Energy, Equipment Breakdown, and additional Specialty Claims.What you’ll do here:

  • Provide detailed scope of damage for commercial losses with exposures in excess of $1M
  • Analyze damage and create rebuild or reconstruction estimates, inclusive of identification and contingency factors
  • Prepare tender documents and participate in the detailed analysis of bid packages, verifying accuracy, proposed timelines and scheduling
  • Collaborate with the adjusting team to identify mitigation opportunities, and separate covered and uncovered costs
  • Provide a detailed review of contractor invoices, supporting documentation, and recommendations for progress payments
  • Oversee repair process to ensure timelines and budgets are met while tracking changes to ensure budget accuracy
  • Responsible for time and materials oversight and cost negotiations, such as equipment, hourly rates, profit/overhead and economies of scale
  • Assist with customer escalations
  • Calculate ACV and RCV efficiently
  • Dissect overlapping costs and responsibilities in multi-party losses
  • Investigate and assess bylaw and code upgrade requirements
  • Work with multiple stakeholders to identify potential risks, hazards, and trends, feedback and learning opportunities
  • Mentor and guide regional appraisers to support succession planning
  • Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations

What you bring to the table:

  • Diploma in building appraisal and/or a relevant combination of education and experience
  • Ten years of appraisal experience with a focus on large commercial losses
  • Excellent knowledge of the Xactimate estimating software
  • Extensive technical and practical knowledge of restoration of commercial construction
  • Critical thinking and curiosity when approaching complex problems in time-sensitive situations
  • Effective communication that enhances favorable business relationships and provides guidance to clients
  • A knack for solving challenges while being able to gather information, evaluate scenarios and negotiate toward a solution
  • Adapt to changing needs with optimism, flexibility, and agility
  • Impeccable planning and organization skills that can establish an effective strategy
  • Strong collaboration skills with a keen inclination to mentor and coach
  • Appropriate knowledge of all relevant regulatory and code requirements
  • Travel regularly as needed
  • Have a valid driver’s license and a good driving record.
  • Bilingualism (French/English) is an asset

This role is eligible for employee referral bonus. #myReferrals3000#LI-Remote#LI-MS1What we offerOur hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:A financial rewards program that recognizes your successAn industry leading Employee Share Purchase Plan; we match 50% of net shares purchasedAn extensive flex pension and benefits package, with access to virtual healthcareFlexible work arrangementsPossibility to purchase up to 5 extra days off per yearAn annual wellness account that promotes an active and healthy lifestyleAccess to tools and resources to support physical and mental health, embracing change and connecting with colleaguesA dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programsInclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunitiesInspiring leaders and colleagues who will lift you up and help you growA Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.We are an equal opportunity employerAt Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Aviva – Sustainability & Communications Intern – Claims 2025 – Markham, ON

Company: Aviva

Location: Markham, ON

Expected salary:

Job date: Wed, 08 Jan 2025 02:26:07 GMT

Job description: The best career that you never expected is at Aviva.You are investing time and money into your education, building the foundation for a rewarding career. Have you considered insurance? More than 100,000 Canadians work in the insurance industry.We make a positive difference every single day offering protection and peace of mind.Aviva Canada Inc. is one of Canada’s largest insurance groups and we have a lot to offer to talented people just entering the working world.If you’re ready for a head start, we’d like to meet you.Aviva is pleased to announce that we are currently recruiting for students for our summer internship Program for the period of May 2025 until August 2025. This is an excellent opportunity for post-secondary students to gain exposure to the insurance industry. Our program offers a variety of experiences across our insurance business unit. Aviva realizes the importance of crafting internships as a means to develop talent to meet future requirements for entry-level insurance roles.Aviva Canada has adopted a hybrid return-to-office model. This role will require you to work in the Markham office.The Claims Strategy and Shared Services Team is looking for an individual who is interested and passionate about corporate sustainability to join the team as a Sustainability and Communications intern for Summer 2025!What you’ll doWriting posts and creating visuals for various communications. (can group with section in comms)Support the delivery of training and educational programs related to climate and sustainability.Research, collate and analyze data for projects related to sustainable claims.Familiarity with the process of setting science-based targets and measuring carbon emissions to support suppliers and program initiativesAssist with internal program reporting requirements, preparing presentations, meeting notes, etc.Writing Workvivo blog posts, updating Claims Canada, compiling monthly customer video stories and Employee Spotlights.Assisting with events hosted by Claims (Town Halls, Climate Day, new facility grand openings, etc.), both virtual and in-person.Creating visuals for Workvivo, filming and editing videos for different audiences, PowerPoint presentations, and content (graphics, posts and videos) for MS Teams Channels.Working and reaching out to different departments to ensure consistent messaging, branding and line of business representation.Drafting, editing, and fact-checking content for various purposes and audiences, including process changes/updates, announcements, award applications, etc.Sharing training assets with Line of Businesses’ and requesting their review/updates/sign-off. Making any applicable changes to existing assets. Potential to create net new training assets based on 2025 priorities/roadmap.Ensuring that practical application/assessments exist, and that they adhere to brand and accessibility standards.Support Claims Academy and Claims Central maintenance/admin duties.Responsible for assisting full time staff with short term projects to meet business requirementsOther duties as assigned by managerWe’re excited about you because:You’re passionate and thoughtful when it comes to offering an amazing customer experienceYou aren’t afraid to work in a dynamic environment and learn new processesOrganization is your strength and you love staying on top of projectsYou get creative when it comes to problem solvingYou’ll collaborative with teammates, have strong communication skills, and build relationships easilyWhat you need to succeed:Currently enrolled in a post-secondary program and actively pursuing a bachelor’s degree or college diploma in Environmental Science, Sustainability, EnvironmentalAbility to multi-task and be comfortable with change and ambiguity.A flexible approach and attitude and prepared to take on a challenge, willing to adapt or pivot in a dynamic and fast-changing environment.Comfort with numbers and data, including basic Excel skills and familiarity with QlikInterest in, and passion for, developing solutions to corporate sustainability issuesDemonstrates a desire to go above and beyond and hunger to learn and growStrong verbal and written communicator with high caliber, professional business demeanorSignificant experience using Microsoft office programs (Word, Outlook, PowerPoint, and Excel)A real passion for helping peoplePervious Insurance program or work experience is an assetHave a minimum 2.75 GPA or B averagePlease limit your application to one role at the location of your choice based on your interests. Carefully review which specific opportunities are available before submitting your application, as openings vary by office.Please submit your applications to us by February 14, 2025.**We thank you for your interest in applying for this position, however only suitable candidates will be contacted for interviews.**Additional InformationAviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

Randstad – Hybrid Claims Examiner – London, ON

Company: Randstad

Location: London, ON

Expected salary: $43700 – 44500 per year

Job date: Thu, 19 Dec 2024 01:40:12 GMT

Job description: Are you passionate about helping people? Do you have experience in administration? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.Position: l Claims Examiner- Full time, Permanent opportunity.Position: Claims Processor
Shift: Monday – Friday (flexible 8 hour shift between 6:00 am to 5:00 pm EST)
Salary: $ $43,700 year (Bilingual French $44,500 )
Hybrid schedule which is one day in lONDON office ( 2 day in office, 3 days WORK FROM HOME )
Downtown London,ONCandidate must further satisfy the following criteria to be eligible for the role:
– Have status to work in Canada at the time of application
– Successfully complete the enhanced government screening process
– Pass a criminal background check
– Pass a credit check
– Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application. This requirement is not dependent upon your immigration, residency, or citizenship status.All offers will be conditional upon successful confirmation of this criteria.”Onsite Training : the entire training will be in office 6- 8 weeks, followed by nesting, once that is done they will be able to have the hybrid schdule which is one day in office**Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracyThat position is PERMANENT /full time. Seasonal / School break/ part time applicants will NOT considered !Advantages

  • competitive salary and bonus program that rewards your performance in achieving

individual and team objectives

  • employee recognition program rewards exceptional performance
  • annual bonus, and employee recognition programs
  • comprehensive benefit package, with options to personalize the benefits package to meet the needs of

you and your familyResponsibilities

  • Review, investigate and adjudicate Canadian Health and Dental claims in accordance with Group policy

contracts

  • Conduct telephone calls to health and dental service providers for incomplete claims information
  • Make accurate payment decisions according to adjudication guidelines
  • Living our values of Customer View; Integrity; Partnership; and Communities

Qualifications

  • Minimum keyboarding speed of 40 wpm, must be able to handle large volumes of work with a high level of accuracy
  • Fluency level english
  • Well developed analytical skills
  • Must have excellent written and verbal communication skills
  • Proven organizational skills
  • Candidate must be able to work in a team environment as well as work independently with minimal

supervision

  • Reliable team member with good attendance
  • Customer Service Focused
  • Ability to excel within a Purpose/Vision driven environment

Summary
Candidate must further satisfy the following criteria to be eligible for the role:
– Have status to work in Canada at the time of application
– Successfully complete the enhanced government screening process
– Pass a criminal background check
– Pass a credit check
– Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application. This requirement is not dependent upon your immigration, residency, or citizenship status.All offers will be conditional upon successful confirmation of this criteria.”Position: Remote/ Hybrid Claims Examiner- Full time, Permanent opportunity.Hours of Operation: Monday to Friday – 6 am – 5 pm EST ( No Weekends)Onsite Training : the entire training will be in office 6- 8 weeks, followed by nesting, once that is done they will be able to have the hybrid schdule which is one day in officeAfter training 2 day in office, 3 days WORK FROM HOMESalary: $ 43,700 /annualThat position is PERMANENT /full time. No part time or seasonal applicants will be consideredContact jessica.yelozbek@randstad.ca with updated resume.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Manulife – Disability Claims Adjudicator, Affinity Markets – Ontario

Company: Manulife

Location: Ontario

Expected salary:

Job date: Thu, 19 Dec 2024 01:45:37 GMT

Job description: Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.To be successful in our claims department you must have a passion for making a difference in our customers lives! You will be a dynamic, positive, customer service focused and creative individual in your work. You will also need to have an aptitude and demonstrated ability to think outside of the box to provide solutions and identify opportunities to improve our processes and customer experience. You are a change-maker, innovative, resourceful and thrive on pushing our company forward with fresh ideas. You are hungry for success and we foster a working environment where you can grow your skills and achieve your goals.We are currently seeking a Disability Claims Adjudicator for a client base across Canada. The successful candidate must be able/willing to work in a team environment and be motivated to maintain exemplary customer service to our clients.Responsibilities:Establish and maintain superior customer service to plan sponsors, policyholders, agents, marketing centersManage ongoing claims by requesting further medical, financial documentation or investigations as required and consult with specialists in all areas.Review claims and underwriting files for proper disclosure of past medical history, exclusions, riders, endorsements; administer policy enhancements, premium waiver and other policy benefitsMake decisions on claim benefit eligibility determination and communication decisions to stakeholdersDocument the claim file to ensure an accurate record of events that transpire in the claim handlingObtain proper file information and review with policy provisions to verify eligibilityAccurately maintain claim records on system to ensure accuracy of reserve calculationsJob Requirements (Education, Experience, Knowledge, Skills and Proficiencies):University degree in any discipline or equivalent work experience.2-3+ years’ experience in adjudicating claims, preferably disability and critical illness.Customer service oriented individual with negotiating skills is essential.Excellent interpersonal skills with good oral and written communication skills in English for use in dealing with internal and external customers, claimants, brokers, physicians, employees, hospitals, investigators and lawyers.Must have a good working knowledge of medical conditions and terminology, as well as experience in the interpretation and application of financial documentation and fair claims practices.Ability to respond constructively and decisively in high pressure or emotional situations and to respond positively to change.Working knowledge of government legislation and legal precedents, the Insurance Act and/or Quebec Civil Code is an asset.Good working knowledge of the underwriting process.Ability to thrive in a high energy culture.Good analytical skills to evaluate conflicting information from various key sources in order to assess risk in making timely and effective decisions with appropriate.Proven ability to make decisions and handle pressure.Ability to communicate in French is an asset.You share your humanity – you like being part of a collaborative team and are open to diverse perspectives…and of course, you like to have some fun at work.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Primary Location CAN, Ontario – Full Time RemoteWorking ArrangementRemoteSalary range is expected to be between $56,400.00 CAD – $94,000.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.