Front-End Web Developer – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Wed, 28 May 2025 07:56:34 GMT

Job description: Job SummaryJob DescriptionWhat is the opportunity?As a Front-End Web Developer, you will develop and implement scalable, data-driven dynamic experiences on RBC’s public websites. Your role is pivotal in enabling real-time personalization, A/B testing, and modular web components that enhance client acquisition and engagement across digital journeys.This position combines strong front-end development capabilities with a strategic understanding of personalization platforms and experimentation frameworks. Reporting to the Senior Manager, Web Development you will collaborate closely with Digital Marketing, Data, Engineering, Design, Marketing, and other internal and external partners to accelerate the delivery of personalized, testable, and high-performing digital experiences.What will you do?Develop and maintain modular, reusable front-end components using HTML, CSS, JavaScript, and modern frameworks.Build and manage personalization experiences using APIs and platforms such as Conductrics, Salesforce, and Akamai EdgeWorkers, or similar platforms.Lead the delivery of A/B tests, multivariate experiments, and personalized experiences across public site pages.Work with designers and backend developers to translate designs and data-driven functionality into personalized user experiences.Implement client-side and edge-side logic for segmentation, dynamic content insertion, and real-time decisioning.Translate business requirements into scalable personalization logic, testable hypotheses, flow charts, and technical documentation.Collaborate with data engineering and analytics teams to enable audience segmentation, tracking, and reporting.Ensure code quality, performance optimization (e.g., page speed, Core Web Vitals), WCAG accessibility, and cross-browser/device compatibility.Use site data and analytics to inform continuous improvement of the website experience.Monitor and troubleshoot issues, bugs, and performance concerns.Continuously improve intake, QA, and deployment processes with a focus on agility, governance, and speed-to-market.Stay current with emerging technologies and best practices in personalization, digital experimentation, and web delivery.What do you need to succeed?Must-Have:3–5 years of experience in front-end development and web optimization, with strong proficiency in JavaScript, HTML5, CSS3, and modern front-end frameworks and libraries.Post-secondary degree/diploma (or equivalent) in Web Development, User Experience Design, or Programming.Solid understanding of digital marketing concepts including behavioural targeting, SEO, audience segmentation, test design, and funnel optimization.Familiarity with analytics and reporting tools such as GA4, Google Tag Manager, Google Data Studio, Amazon QuickSight, or Tableau.Strong communication skills and a collaborative mindset, with the ability to partner across cross-functional teams and external agencies.Detail-oriented with a passion for building performant, accessible, and maintainable digital experiences.Nice-to-Have:Experience implementing personalization or A/B testing logic via tools such as Google Optimize, Conductrics or Salesforce.Experience in SaaS or other large-scale web environments.Familiarity with CDNs or edge environments like Akamai EdgeWorkers.Familiarity with Node.js and NPM-based workflows.Familiarity with CMS, DXP and DAM systems.Experience with GitHub, CI/CD, or similar version-controlled workflows.Background in the financial services or other highly regulated industries.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob Skills A/B Testing, Agile Methodology, Amazon Quicksight, API Integration, Content Management Systems (CMS), Data Analysis, Digital Asset Management (DAM), Digital Marketing, Google Analytics, Scripting Tools and Languages, Search Engine Optimization (SEO), Software Process Improvement, Tableau (Software), Technical Troubleshooting, User Acceptance Testing (UAT), User Experience (UX) Design, Version Control, Web Accessibility, Web Development, Website PersonalizationAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-26Application Deadline: 2025-06-09Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary for Front-End Web Developer at RBC

Opportunity:
RBC seeks a Front-End Web Developer to create and implement scalable, dynamic web experiences for its public websites. This role focuses on enhancing client engagement through real-time personalization, A/B testing, and modular components.

Key Responsibilities:

  • Develop modular front-end components using HTML, CSS, JavaScript, and modern frameworks.
  • Manage personalization experiences utilizing various APIs and platforms.
  • Lead A/B tests and multivariate experiments on public site pages.
  • Collaborate with designers and backend developers to translate designs into user experiences.
  • Implement logic for content segmentation and dynamic insertion.
  • Work with data engineering and analytics teams for audience tracking and segmentation.
  • Ensure code quality and optimize performance metrics.
  • Use analytics to drive continuous website improvement.
  • Troubleshoot performance issues and bugs.
  • Stay updated with technologies in digital experimentation and web delivery.

Qualifications:

  • Must-Have:

    • 3-5 years of front-end development experience with strong skills in JavaScript, HTML5, and CSS3.
    • Understanding of digital marketing concepts and analytics tools like Google Analytics.
    • Strong collaborative and communication abilities.

  • Nice-to-Have:

    • Experience with personalization tools, CMS, edge environments like Akamai, and version control (GitHub).

Benefits:

  • Engage in impactful work within a collaborative team.
  • Opportunities for professional growth and a dynamic work environment.

Location:
RBC Waterpark Place, Toronto, Canada

Application Details:
Full-time position with a salary. Applications accepted until June 9, 2025.

Diversity Commitment:
RBC is committed to fostering an inclusive workplace where diverse perspectives help drive success.

Head of Marketing, Dr.Bill – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Tue, 27 May 2025 22:08:01 GMT

Job description: Job SummaryJob DescriptionAbout RBCxRBCx pursues big, bold ideas and leverages RBC’s extensive experience, networks, and capital to help shape what’s next. Our four pillars – Banking, Capital, Platform, and Ventures – combine to support tech businesses of all sizes and stages, making us the go-to backer of Canadian innovation. Our people are our most valuable assets, so we invest deeply in ensuring RBCx isn’t just a place to work but a place to belong.About Dr.Bill
Dr.Bill is the largest dedicated medical billing provider in Canada, serving 17,000+ physicians and healthcare professionals in Ontario, British Columbia and Alberta. Fully owned by RBC, Dr.Bill is part of the RBCx portfolio. That makes working at Dr.Bill the best of both worlds: our people enjoy the benefits of working for a big company plus the speed and energy of working for a scaling venture.
Dr.Bill doesn’t exist just to facilitate faster, more accurate medical billing for doctors (although we do that very well indeed!). Our greater goal is to improve the lives of Canada’s hardworking doctors—freeing them to spend more time focused on their patients and personal lives. It is our sincere belief that by modernizing healthcare technology like medical billing, we can improve the lives of doctors, thereby improving quality of care for patients, ultimately helping to create a healthier Canada.What is the opportunity?Dr.Bill is looking to hire a Director of Marketing, who will be accountable for developing and implementing a comprehensive and ambitious strategy aimed at driving business growth within existing and new market sectors. This critical Dr.Bill Senior Management team member will work cross-functionally to analyze market trends, understand prospect behavior, and assess competition, to shape innovative GTM initiatives. As marketing lead, you will be directly responsible for informing a product roadmap from a marketing perspective, and deploying resources to support a broad and ambitious B2B growth strategy with the Dr.BIll leadership team. You will also head a team that manages performance marketing, content marketing, and community partnerships and events.WHAT WILL YOU DO?Strategic Leadership: Develop and execute a comprehensive marketing & growth strategy that drives business outcomes and market expansion, utilizing insights and market trends, prospect behavior, and competitive intel.Executive Team Collaboration: Serve as a key member of the Dr.Bill executive team, contributing to the overall direction and strategy of the organization.Team Leadership: Lead and motivate a team responsible for driving growth initiatives, fostering a culture of innovation, collaboration, and accountability.Product Marketing: Collaborate in the creation, development and commercialization of new products and services that meet customer needs, promote market differentiation, and contribute to sustainable growth.Customer Acquisition & Retention: Focus on acquiring new customers while maintaining and improving relationships with existing ones through personalized experiences, loyalty programs, and customer engagement initiatives.Collaborate with Sales, developing collateral, developing events and establishing new/additional pipeline opportunities.Brand Awareness and Consideration: Grow the Dr.Bill brand and, if needed, optimize current or develop new brand strategiesData-Driven Decision Making: Utilize data analytics to inform strategic decisions, optimize resource allocation, and prioritize growth initiatives.WHAT DO YOU NEED TO SUCCEED?
Must haveA minimum of 10 years of experience in marketing, with at least 3 years in leadership roles, preferably in tech or startup environments.Proven experience in executing high-impact B2B/SaaS marketing campaigns across performance marketing, content marketing and partnerships. A track record of driving significant user engagement and customer acquisition across multiple channels.Demonstrable experience in digital product marketing, specifically collaborating with technical teams to reach marketing objectives.Strong leadership skills with the ability to inspire and motivate a diverse team. Experience in building and nurturing teams, fostering a culture of innovation and excellence.Exceptional communication skills, with the ability to articulate vision and strategy effectively to both internal teams and external partners.Strong analytical and strategic thinking skills, with an ability to translate data into actionable insights.A collaborative approach to working with internal and external partners and stakeholders.Nice-to-haveExperience in large, matrixed organizations.Brand strategy & brand building experienceExperience in fintechs or startups leading digital banking, payments, and/or financial product development.Experience in the Canadian healthcare system, working in health tech space would be an asset.What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.Flexible work/life balance options.Opportunities to do challenging work.#RBCxJob Skills Brand Management, Brand Marketing, Business Oriented, Cross-Channel Marketing, Customer Behavior, Industry Knowledge, Long Term Planning, Marketing, Marketing Activities, Product ServicesAdditional Job DetailsAddress: 20 KING ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-15Application Deadline: 2025-06-13Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary

Company: RBCx
Role: Director of Marketing at Dr.Bill

Company Overview:
RBCx supports Canadian innovation through four pillars: Banking, Capital, Platform, and Ventures. It aims to create a workplace where employees feel valued and engaged.

About Dr.Bill:
Dr.Bill is Canada’s largest medical billing provider, serving over 17,000 healthcare professionals. As a subsidiary of RBC, it combines corporate stability with the agility of a growing venture. Dr.Bill seeks to enhance doctors’ lives by simplifying billing processes, thus allowing them to focus on patient care.

Opportunity Overview

Position: Director of Marketing
Objective: Develop and implement a marketing strategy to drive business growth across various sectors. Collaborate with the executive team and lead a marketing team focused on performance, content, partnerships, and events.

Responsibilities

  • Strategic Leadership: Create and execute a growth-focused marketing strategy based on market trends and competitive analysis.
  • Collaboration: Work with the executive team to influence the organization’s direction.
  • Team Leadership: Inspire a team to execute growth initiatives.
  • Product Marketing: Aid in developing and commercializing products that meet customer needs.
  • Customer Engagement: Acquire new clients while enhancing relationships with existing ones.
  • Brand Management: Enhance the Dr.Bill brand and optimize brand strategies.
  • Data-Driven Decisions: Leverage analytics to guide strategic choices and resource allocation.

Requirements

Must-Have:

  • 10+ years of marketing experience, including 3+ in leadership roles (preferably in tech/startups).
  • Proven experience in executing impactful B2B/SaaS marketing campaigns.
  • Strong leadership and communication skills.
  • Proficiency in using analytics to shape strategies.

Nice-to-Have:

  • Experience in large organizations.
  • Familiarity with brand strategy and the Canadian healthcare system.

Benefits

  • Comprehensive rewards program, including bonuses and flexible benefits.
  • Supportive leadership and a focus on employee development.
  • Opportunities for impactful work and a dynamic team environment.
  • Flexible work/life balance and training in financial services.

Additional Information

  • Location: 20 King St W, Toronto, Canada
  • Employment Type: Full-time
  • Application Deadline: June 13, 2025

RBC emphasizes an inclusive workplace that values diverse perspectives and fosters professional growth. Interested candidates are encouraged to join RBC’s Talent Community for updates on career opportunities.

Royal Bank of Canada – Relationship Manager Commercial Banking Intern – Burlington, ON

Company: Royal Bank of Canada

Location: Burlington, ON

Expected salary:

Job date: Tue, 27 May 2025 22:06:02 GMT

Job description: Job Summary What is the opportunity?
As our Relationship Manager, Commercial Financial Services Trainee, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 9 months. A mentor is assigned to coach you throughout your training. This opportunity prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your training occurs on-the-job, combined with self-study material, interactive online courses, and classroom training.Job DescriptionWhat will you do?

  • Deliver value-added financial advice and solutions that are tailored to your clients
  • Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools
  • Apply a continuous-improvement approach to delivering a superior client experience
  • Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyalty

What do you need to succeed?Must-have

  • Minimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management role
  • A post-secondary diploma/degree, ideally in commerce or business administration, or related experience
  • Demonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold calling
  • Financial statement review and computer modeling and analysis experience
  • Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)

Nice-to-have

  • Passion for providing quality advice and fulfilling client needs
  • Strong interpersonal and negotiation skills
  • Entrepreneurial attitude and self-motivation to achieve above average results
  • Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

Job Skills Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job DetailsAddress: 3405 HARVESTER RD:BURLINGTONCity: BURLINGTONCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-26Application Deadline: 2025-06-06Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

QE Senior Manager – Royal Bank of Canada – Halifax, NS

Company: Royal Bank of Canada

Location: Halifax, NS

Expected salary:

Job date: Wed, 28 May 2025 01:56:53 GMT

Job description: program planning and project assignments. Accountable to work with project/program teams in the implementation of defined…, DevOps and other RBC processes and practices. Accountable for maximizing automation for all project functional and non…

The content outlines responsibilities related to program planning and project assignments. The focus is on collaboration with project and program teams to implement established DevOps and other RBC processes. A key responsibility is maximizing automation for both functional and non-functional aspects of projects.

Royal Bank of Canada – Manager, Brokerage Distribution, MGA & National Accounts – Mississauga, ON

Company: Royal Bank of Canada

Location: Mississauga, ON

Expected salary:

Job date: Sat, 17 May 2025 03:12:25 GMT

Job description: Job SummaryJob DescriptionWhat is the Opportunity?As the Manager, Brokerage Distribution, you will manage a select group of our MGAs and National Accounts to champion and execute their sales growth, initiatives and strategies.What will you do?

  • Maximize sales results of the Distributors through collaboration with the sales leaders in the development of business plans to meet their annual sales goals.
  • Build and execute on impactful quarterly meetings covering sales results, sales initiatives, product development, digital and operational updates.
  • Analyze results to identify trends and areas of opportunity for the Brokerage business and your aligned Distributors.
  • Implement effective national Distributor events, sales campaigns, pilot programs and initiatives
  • Take ownership and management of Distributor Issues/inquiries/concerns and connect them with their internal counterparts to resolve the issues and foster strong relationships.
  • Engage and collaborate with internal stakeholders on contracting Distributors and onboarding, addressing legal or compliance issues, and the resolution of larger scale issues.
  • Provide insight and direction from the Distributor viewpoints to the various project teams supporting the business.
  • Serve as a member of the Brokerage sales management team.

What do you need to succeed?Must Have

  • Working knowledge (5 to 7 years minimum) of the Insurance sales force environment, through serving in a relationship management, client service, or sales capacity.
  • University/College Degree/Diploma
  • Strong technical skills including Excel, PowerPoint, Word, Outlook
  • Superior interpersonal, verbal and written communication skills
  • Analytical ability, initiative and problem-solving skills
  • Superior Customer Service skills in handling complaints
  • Strong understanding of Life, Health and Wealth Insurance Operations
  • Experience prioritizing several projects at the same time and meeting deliverable dates.
  • Ability to work with Senior Level Executives

Nice to have

  • Strong knowledge of Life, Disability and Wealth Insurance Products
  • Familiarity of Insurance Compensation Models

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards package including flexible benefits, competitive compensation, and stock options
  • Work in a dynamic, collaborative, progressive, and high-performing team. By joining RBC Insurance, you also become part of a supportive, inclusive team that shares common values – including a fundamental respect for each other
  • Leaders who support your development through coaching and managing opportunities
  • Flexible work/life balance options – Virtual training and remote work available
  • Ability to make a difference and lasting impact

Job Skills Business Oriented, Communication, Customer Relationship Management (CRM), Customer Service Management, Group Problem Solving, Interpersonal Relationship Management, Interpersonal Relationships, IT Service Management (ITSM), Long Term Planning, Team ManagementAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MISSISSAUGACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: INSURANCEJob Type: RegularPay Type: SalariedPosted Date: 2025-04-30Application Deadline: 2025-05-29Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada – Medical Billing Specialist – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 17 May 2025 07:49:47 GMT

Job description: Job Summary This role provide first-level support to customers and resolve customer issues. Leverage experience and extensive working knowledge of work, policies, and practices to perform daily tasks and various administrative and operational assignments.Job DescriptionWhat is the opportunity?MDBilling.ca is a growing healthcare technology company that provides fast, accurate, and reliable medical billing software and services for Ontario physicians. Since 2009, our billing platform maximizes revenue for physicians while saving them time. At MDBilling.ca, we are committed to maintaining the highest levels of integrity and professionalism while providing a flexible work environment. In this dynamic role, the successful candidate will work with our Ontario Billing Operations Team to provide exceptional service to our customers and grow the MDBilling.ca brand of excellence. This position is full-time, permanent, with a remote working environment.What Will You Do?Maintain accurate customer account recordsProcess medical claimsReconcile monthly remittance adviceResolve issues efficiently and effectivelyRespond to billing questionsRespond to emails in a timely mannerWhat do you need to succeed? Must have.4+ year of administrative and customer service experienceExcellent communication and problem-solving skillsStrong organizational and time management skillsGreat attention to detailA strong understanding of general computer knowledge.Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneouslyOutstanding personal skills and work collaboratively within a team settingNice to HaveOHIP Billing work experience (a huge plus)Completion of certified courses – Medical Billing or equivalentWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA remote working environmentThe tools you need to stay connected, work collaboratively, and design efficientlyA dedicated Team Lead who will support, coach, and work with you to develop an individual career growth planAbility to make a difference and lasting impactWork in an agile, collaborative, progressive, and high-performing team#RBCx#DrBillJob SkillsAdditional Job DetailsAddress: WATERPARK PLACE, 20 BAY ST:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-15Application Deadline: 2025-05-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada – Tech Support Services Analyst ( Shift 7:00 AM to 1:00 PM EST) – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sun, 25 May 2025 03:52:13 GMT

Job description: Job SummaryJob DescriptionWhat is the Opportunity?RBC offers exciting roles as Tech Support Analysts. This role will be the first point of contact for RBC Employee interactions dealing with technical issues. You will resolve basic technical issues via telephone, chat or other electronic media while working with the Support Services ticketing system. You will collaboratively work with teammates and other technical support teams. As a Support Services Analyst you will be required to adhere to SLAs, troubleshoot technical issues, have efficient IT documentation skills, handle interaction resolution and escalation, and provide a high level of customer support while working in this highly visible position.This is a part-time role.Shift work: 7:00 AM EST to 1:00 PM ESTInitial training will be carried out over a two-week period in which you will need to be available during the day Monday – Friday.What will you do?Monitoring and categorizing incoming calls and chats analyzing frequently asked questions and defining procedures.Resolve technical issues that the caller is experiencing.Accurately escalate to Level 2 support teams.Evaluating the efficiency of new tools and utilities, used for help desk services.Participating in the analysis of client-identified issues or problems which may require changes to procedures, standards, or systems.Ensuring employees receive excellent support during their engagement.Ability to troubleshoot basic troubleshooting issues for Computer hardware, software, mobile devices, printers, telephony, and remote access.Will be supporting employees by Chat and Calls.Must demonstrate professionalism along with an upbeat cheerful pleasant manner.Hours of Work:This is a Work from Home position.Our desk is open 365 days a year, 24 hours a day. Including Statutory Holidays.Require a quiet and secure space within your home to perform your role.Strong Internet/Wifi connection required.What do you need to succeed?Must have:Excellent communication skills both oral and written.Previous Customer Service Experience.Strong analytical and technical disposition.Good understanding on Computer Operating systems and Microsoft Office applications.Technical understanding of Microsoft Windows technologies, Microsoft Office products, the internet, Remote Access, mobile device platforms (IOS, and Android), printers, IP telephony, and technical ticketing platforms.​Nice-to-have:Bilingualism (English and French)Previous Service Desk Experience.VPN and RSA experience/knowledge.University Degree or College Diploma, Certifications.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.Opportunities to do challenging work#LI-PostJob Skills Critical Thinking, Customer Service Management, Group Problem Solving, Help Desk Support, Installation Support, IT Standards, Requirements Analysis, Technical Troubleshooting, Time ManagementAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 20Employment Type: Part timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-05-23Application Deadline: 2025-06-06Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Sr. Product Manager – Royal Bank of Canada – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Fri, 23 May 2025 22:37:02 GMT

Job description: Job SummaryJob DescriptionWhat is the Opportunity?You will be a part of a unique team with RBC as a Digital Product Manager responsible for the business management of a Enterprise Platform Services (EPS) products. Managing a EPS products includes but is not limited to the product lifecycle, roadmap, competitive analysis, financials, promotion, user adoption, contracts, business engagement and master plan to ensure that users realize maximum value from their EPS products and services. As a part of the Product Team, you will work to provide RBC with best-in-class service. This is a great opportunity for someone who thrives in variety.What will you do?The role is responsible for execution of aspects of product plans including an agile mindset, timely promotion, change management,meaningful communication, actionable marketing, stakeholder engagement, training, supporting partnering platforms, reporting, insights andadjusting activities to changes to business areas and technology.

  • Manage the implementation of multiple concurrent initiatives of varying complexity in a time efficient manner. Monitor and control activities according to plan.
  • Continuously identify potential issues, conflicts, and risks. Analyze, mitigate, and escalate where appropriate
  • Develop and execute on end -to-end change management plans
  • Collaborate and contribute on cross-functional enterprise initiatives and manage the effective implementation of assigned deliverables
  • Establish strong working relationships across business units and platforms to build influence and impact with key business partners.
  • Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes

What do you need to succeed?Must Have

  • Product Management capabilities – Product Lifecycle, Continuous Enhancements, Master Plan, Competitive Analysis
  • Excellent communication (oral and written) and presentation skills creating impactful materials in multiple formats to influence users/executives
  • Outstanding organizational and planning abilities – understanding of iterative approach, Organizational Change Management
  • Ability to work collaboratively and cross-functionally within a complex organization
  • Establish an environment of cooperation, collaboration, and teamwork among colleagues, business groups and technology

Nice to Have

  • Product Management Certification
  • Experience with collaboration and network products
  • Ability to facilitate between and influence key decision makers
  • French

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

Job Skills Communication, Critical Thinking, Group Problem Solving, Knowledge Organization, Long Term Planning, Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Waterfall ModelAdditional Job DetailsAddress: 330 FRONT ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-05-22Application Deadline: 2025-05-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Job Summary: Digital Product Manager at RBC

Opportunity:
Join RBC’s Digital Product Management team as a Digital Product Manager, focusing on Enterprise Platform Services (EPS). Manage the product lifecycle, roadmap, financials, user adoption, and marketing to maximize user value.

Key Responsibilities:

  • Execute product plans using agile methodologies, manage change, and facilitate stakeholder engagement.
  • Oversee multiple initiatives, identify potential issues, and develop change management plans.
  • Collaborate with cross-functional teams and establish strong relationships to effectively implement initiatives.

Qualifications:

Must-Haves:

  • Proficient in product management, including lifecycle and competitive analysis.
  • Exceptional communication and presentation skills.
  • Strong organizational and planning abilities, particularly in change management.
  • Collaborative mindset within complex organizations.

Nice-to-Haves:

  • Product Management Certification.
  • Experience with collaboration and network products.
  • French language skills.

Benefits:

  • Comprehensive Total Rewards Program with bonuses, flexible benefits, and competitive compensation.
  • Development opportunities and a supportive work environment.
  • Work-life balance with flexible arrangements.

Location: Toronto, Canada
Employment Type: Full-time (37.5 hours/week)
Application Deadline: May 28, 2025

Commitment to Inclusion:
RBC is dedicated to fostering an inclusive workplace that values diverse perspectives, supporting professional growth and collaboration.

Join the Talent Community:
Stay updated on career opportunities and events at RBC.

Royal Bank of Canada – Tech Support Services Analyst (Shift: 1:00 PM – 7:00 PM EST) – Toronto, ON

Company: Royal Bank of Canada

Location: Toronto, ON

Expected salary:

Job date: Sat, 24 May 2025 23:19:10 GMT

Job description: Job SummaryJob DescriptionWhat is the Opportunity?RBC offers exciting roles as Tech Support Analysts. This role will be the first point of contact for RBC Employee interactions dealing with technical issues. You will resolve basic technical issues via telephone, chat or other electronic media while working with the Support Services ticketing system. You will collaboratively work with teammates and other technical support teams. As a Support Services Analyst you will be required to adhere to SLAs, troubleshoot technical issues, have efficient IT documentation skills, handle interaction resolution and escalation, and provide a high level of customer support while working in this highly visible position.This is a part-time role.Shift: 1:00 PM- 7:00 PM ESTInitial training will be carried out over a two-week period in which you will need to be available during the day Monday – Friday.What will you do?Monitoring and categorizing incoming calls and chats analyzing frequently asked questions and defining procedures.Resolve technical issues that the caller is experiencing.Accurately escalate to Level 2 support teams.Evaluating the efficiency of new tools and utilities, used for help desk services.Participating in the analysis of client-identified issues or problems which may require changes to procedures, standards, or systems.Ensuring employees receive excellent support during their engagement.Ability to troubleshoot basic troubleshooting issues for Computer hardware, software, mobile devices, printers, telephony, and remote access.Will be supporting employees by Chat and Calls.Must demonstrate professionalism along with an upbeat cheerful pleasant manner.Hours of Work:This is a Work from Home position.Our desk is open 365 days a year, 24 hours a day. Including Statutory Holidays.Require a quiet and secure space within your home to perform your role.Strong Internet/Wifi connection required.What do you need to succeed?Must have:Excellent communication skills both oral and written.Previous Customer Service Experience.Strong analytical and technical disposition.Good understanding on Computer Operating systems and Microsoft Office applications.Technical understanding of Microsoft Windows technologies, Microsoft Office products, the internet, Remote Access, mobile device platforms (IOS, and Android), printers, IP telephony, and technical ticketing platforms.​Nice-to-have:Bilingualism (English and French)Previous Service Desk Experience.VPN and RSA experience/knowledge.University Degree or College Diploma, Certifications.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.Opportunities to do challenging work#LI-PostJob Skills Critical Thinking, Customer Service Management, Group Problem Solving, Help Desk Support, Installation Support, IT Standards, Requirements Analysis, Technical Troubleshooting, Time ManagementAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 20Employment Type: Part timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-05-23Application Deadline: 2025-06-06Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada – Relationship Manager, Commercial Banking Intern/Agriculture – Strathroy, ON

Company: Royal Bank of Canada

Location: Strathroy, ON

Expected salary:

Job date: Sun, 25 May 2025 06:13:10 GMT

Job description: Job Summary What is the opportunity?
As our Relationship Manager specialized in Agriculture, you are in a proactive, face-to-face sales role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 28 weeks. A mentor is assigned to coach you throughout your training. This opportunity prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your training occurs on-the-job, combined with self-study material, interactive online courses, and classroom training.Job DescriptionWhat will you do?· Deliver value-added financial advice and solutions that are tailored to your clients· Leverage sales enablers, including sales planning, prospecting, and pre-call planning tools· Apply a continuous-improvement approach to delivering a superior client experience· Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyaltyWhat do you need to succeed?Must-have· Minimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management role· A post-secondary diploma/degree, ideally in commerce or business administration, Agriculture, or related experience· Demonstrated sales success, meeting and exceeding sales targets, especially with respect to the acquisition of new clients, prospecting, and cold calling· Financial statement review and computer modeling and analysis experience· Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)Nice-to-have· Strong sales orientation with a passion for fulfilling client needs· Strong interpersonal and negotiation skills· Entrepreneurial attitude and self-motivation to achieve above average results· Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant productsWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.· A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation· Leaders who support your development through coaching and managing opportunities· Work in a dynamic, collaborative, progressive, and high-performing team· A world-class training program in financial servicesJob Skills Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job DetailsAddress: 38 FRONT ST W:STRATHROY-CARADOCCity: STRATHROY-CARADOCCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-05-23Application Deadline: 2025-05-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .