Product Adoption and Enablement Lead – ServiceNow – Toronto, ON

Company: ServiceNow

Location: Toronto, ON

Expected salary:

Job date: Wed, 29 Jan 2025 23:42:17 GMT

Job description: Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWe’re not yesterday’s IT department, we’re Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.This role is an integral part of Now on Now’s Product Adoption and Customer Success strategy. You will influence company-wide, highly visible partnerships with Digital Technology, Product, Engineering, and Customer Outcomes organizations, driving high product maturity and customer success engagements for all Now on Now efforts.Join a dynamic team driving innovation at the heart of ServiceNow’s strategic priorities. This role focuses on aligning product adoption and success with the company’s revenue priorities and the commercial viability of Digital Technology innovations. We are looking for a highly experienced, strategic thinker, visionary, and influential facilitator with a deep understanding of ServiceNow’s products and a passion for leveraging the company’s products and platform to enhance collaboration and productivity. You will inspire strategy, roadmaps, planning, and flawless revenue impact delivery.Roles and Responsibilities:

  • Strategic Leadership
  • Execute the strategy for Now on Now’s product adoption
  • Alignment with Customer Success, and the company’s broader revenue goals and objectives.
  • Lead efforts to identify, prioritize, and implement initiatives that maximize internal adoption of ServiceNow tools, leveraging data and user feedback to drive continuous improvement.”
  • Influence the content strategy to align with company priorities
  • Be the champion for the ServiceNow platform
  • Collaboration and Stakeholder Management
  • Be “all-in” on Customer Zero: Engage as a fully vested ServiceNow platform and product team member. When working cross-functionally, represent ServiceNow’s best interests while building strong relationships across multiple stakeholder groups, serving as an ambassador of our product within the company, and driving customer success through our Now on Now program.
  • Collaborate closely with cross-functional teams, including product development, marketing, sales, and operations, to align efforts and ensure a unified approach to market entry and expansion.
  • Training and enablement
  • Develop and implement training programs to enhance user adoption and proficiency.
  • Foster a culture of continuous learning and improvement.
  • Develop forward-looking product learning paths
  • Upskill the speakers cross-functionally
  • Own and drive the skills campaign for Now on Now

QualificationsQualifications:

  • 12+ years of experience with application development, customer zero enablement, and strategic engagements, preferably 3-5 years + in a SaaS environment
  • In-depth knowledge of ServiceNow’s suite of products and platform
  • Demonstrated success in developing and executing strategies that have driven product adoption
  • Strong experience building and driving skills enablement programs
  • Organizational Change Management (OCM) experience is a must
  • Strong understanding of collaboration and productivity best practices.
  • Strategic thinker with the ability to align initiatives with business objectives.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively
  • with cross-functional teams.
  • Demonstrate the ability to think strategically and identify opportunities to continuously innovate
  • Excellent communication & stakeholder management ability
  • Excellent negotiation and persuasion skills, and experience interacting with both business and technology individuals at all levels including the C-suite
  • Highly self-motivated, results-driven, team-oriented, and able to work cross-functionally
  • Self-starter and quick learner with the ability to operate with little guidance
  • Certifications related to ServiceNow products are a plus

#DTjobsNot sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. .Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNow is a global leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500®. They focus on transforming how organizations work by seamlessly connecting people, systems, and processes. The company is committed to making the world work better and is looking for a highly experienced individual to lead product adoption and customer success efforts. The ideal candidate should have 12+ years of experience in a SaaS environment, in-depth knowledge of ServiceNow products, and a track record of driving product adoption strategies. The role involves developing training programs, fostering a culture of continuous learning, and collaborating with cross-functional teams. ServiceNow is an equal opportunity employer that values inclusivity and welcomes candidates from diverse backgrounds.

Product Adoption and Enablement Lead – ServiceNow – Toronto, ON

Company: ServiceNow

Location: Toronto, ON

Expected salary:

Job date: Wed, 29 Jan 2025 23:24:29 GMT

Job description: Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today – ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWe’re not yesterday’s IT department, we’re Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them.This role is an integral part of Now on Now’s Product Adoption and Customer Success strategy. You will influence company-wide, highly visible partnerships with Digital Technology, Product, Engineering, and Customer Outcomes organizations, driving high product maturity and customer success engagements for all Now on Now efforts.Join a dynamic team driving innovation at the heart of ServiceNow’s strategic priorities. This role focuses on aligning product adoption and success with the company’s revenue priorities and the commercial viability of Digital Technology innovations. We are looking for a highly experienced, strategic thinker, visionary, and influential facilitator with a deep understanding of ServiceNow’s products and a passion for leveraging the company’s products and platform to enhance collaboration and productivity. You will inspire strategy, roadmaps, planning, and flawless revenue impact delivery.Roles and Responsibilities:

  • Strategic Leadership
  • Execute the strategy for Now on Now’s product adoption
  • Alignment with Customer Success, and the company’s broader revenue goals and objectives.
  • Lead efforts to identify, prioritize, and implement initiatives that maximize internal adoption of ServiceNow tools, leveraging data and user feedback to drive continuous improvement.”
  • Influence the content strategy to align with company priorities
  • Be the champion for the ServiceNow platform
  • Collaboration and Stakeholder Management
  • Be “all-in” on Customer Zero: Engage as a fully vested ServiceNow platform and product team member. When working cross-functionally, represent ServiceNow’s best interests while building strong relationships across multiple stakeholder groups, serving as an ambassador of our product within the company, and driving customer success through our Now on Now program.
  • Collaborate closely with cross-functional teams, including product development, marketing, sales, and operations, to align efforts and ensure a unified approach to market entry and expansion.
  • Training and enablement
  • Develop and implement training programs to enhance user adoption and proficiency.
  • Foster a culture of continuous learning and improvement.
  • Develop forward-looking product learning paths
  • Upskill the speakers cross-functionally
  • Own and drive the skills campaign for Now on Now

QualificationsQualifications:

  • 12+ years of experience with application development, customer zero enablement, and strategic engagements, preferably 3-5 years + in a SaaS environment
  • In-depth knowledge of ServiceNow’s suite of products and platform
  • Demonstrated success in developing and executing strategies that have driven product adoption
  • Strong experience building and driving skills enablement programs
  • Organizational Change Management (OCM) experience is a must
  • Strong understanding of collaboration and productivity best practices.
  • Strategic thinker with the ability to align initiatives with business objectives.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively
  • with cross-functional teams.
  • Demonstrate the ability to think strategically and identify opportunities to continuously innovate
  • Excellent communication & stakeholder management ability
  • Excellent negotiation and persuasion skills, and experience interacting with both business and technology individuals at all levels including the C-suite
  • Highly self-motivated, results-driven, team-oriented, and able to work cross-functionally
  • Self-starter and quick learner with the ability to operate with little guidance
  • Certifications related to ServiceNow products are a plus

#DTjobsNot sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. .Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

ServiceNow is a global market leader in providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. The company’s intelligent cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better. They are focused on delivering delightful customer and employee experiences and driving revenue through product adoption and customer success. The company is looking for a strategic leader with experience in application development, customer zero enablement, and strategic engagements to drive product adoption and revenue growth. ServiceNow is an equal opportunity employer and values inclusivity and diversity in the workplace.

Dream – Intern, Supplier Enablement – Toronto, ON

Company: Dream

Location: Toronto, ON

Expected salary:

Job date: Wed, 29 Jan 2025 02:52:23 GMT

Job description: Description :Dream is looking for an Intern, Supplier Enablement (8 Months)We are always looking for the best and brightest to join our thriving community and the Accounts Payable Team at Dream is looking to hire a Supplier Enablement Intern for a 8-month Co-op, starting in May 2025.Who are you?We want you to choose us because you are eager to learn about the career you been investing in and are interested in making a difference within an organization. Not only do you fit in with our culture, but you will be an ambassador for it and live our values, fostering an environment conducive to working hard while having fun.This is a chance for you to take initiative, be creative, and help our team achieve its goals, while gaining practical knowledge that will help your further your educational studies and guide your career path.We work hard, but also know how to have fun. By being a member of our team, we have the impact to make a difference everyday within the organization. While you may only be with us for a semester, this is your invitation to join us to make a difference.What will you do?Below are a few of the primary responsibilities this entails, we can discuss them all in more detail when we meet:

  • Drive Supplier on-boarding into new Procurement tool
  • Follow up on supplier emails and address questions in a timely manner
  • Enable suppliers into the client’s procurement tool for both test and production
  • Review/edit scripts for follow up calls to suppliers
  • Review/edit email templates to use for email pushes to suppliers on behalf of our clients
  • Provide clear answers to any questions on progress/status of enablement to the client, or suppliers, about reasons/process for enablement
  • Lead client and/or supplier calls about enablement
  • Provide procurement tool training to suppliers (live, via phone, and/or webinar)
  • Assisting with processing utility invoices; go online to get invoices to process

What type of experience and skills do you have?These are just the basic things we’d like you to bring to the table:

  • Intermediate computer proficiency required, including Microsoft Excel, Word, and Outlook
  • Ability to problem-solve independently
  • Experience with providing customer service would be an asset
  • Collaborative mindset, investigative and curious with a positive attitude
  • Currently enrolled in an undergraduate Communication or Marketing program
  • Administrative experience, invoicing processing, and preparation
  • Customer Service response level (professional speech/writing)

Who are we?Dream Unlimited Corp. is a leading Canadian real estate company with over $25 billion of assets under management in Canada & the US. We develop, manage, and invest in master-planned communities, income properties, and urban intensification. We proudly build communities from the ground up: from land development to buildings homes and condominiums, and from providing retail centers and driving renewable energy projects to managing assets across the country.Our attitude and approach set us apart from our competitors. We are guided by our entrepreneurial spirit: we seize unconventional opportunities and try new things, approaching every project with passion and purpose. Our culture is important to us, so we make sure to bring on people who enhance it.We look forward to hearing from you, but please note; due to the high volume of applications, only candidates who qualify will be contacted.Dream Unlimited is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process

Product Adoption and Enablement Lead – ServiceNow – Orlando, FL

Company: ServiceNow

Location: Orlando, FL

Expected salary:

Job date: Sat, 25 Jan 2025 23:01:18 GMT

Job description: Success team, responsible for driving the adoption and utilization of ServiceNow’s digital technology solutions. As a digital technology expert, you will work closely with customers to understand their business needs and provide guidance on how to best leverage ServiceNow’s platform to achieve their goals. You will also collaborate with cross-functional teams to ensure successful implementation and integration of digital technology solutions. Ultimately, you will play a key role in helping customers maximize the value of their investment in ServiceNow’s digital technology, leading to better outcomes for everyone involved.

Marketing Manager, Events and Enablement – Manulife – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Wed, 22 Jan 2025 03:29:54 GMT

Job description: We are seeking an experienced and energetic Marketing Manager, Events and Enablement to join our Group Benefits… those speakers in developing their presentation skills. Coordinate and lead project team meetings to ensure scheduling, operational…

Senior Strategy Manager, Sales Enablement & Training – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $99000 – 149000 per year

Job date: Sun, 12 Jan 2025 04:12:13 GMT

Job description: DescriptionTELUS Small Medium Business (SMB) is the fastest and largest growing business
segment in the industry. We’re taking the next big step in our journey to become the
digital-first technology provider of choice for customers. We make it secure, simple, and
Worry-free.Join our teamThe SMB Enablement team supports the SMB Sales and marketing organization, including over 1000 team members and partners, both in Canada and internationally. SMB sales is focused on acquiring new business and retention of our existing business and management of our sales partners. Training and Activation drives the team member lifecycle experience including onboarding, training, growth/development and channel readiness activities to ensure our teams can deliver excellent, consistent results.Here’s the impact you’ll make and what we’ll accomplish together:The Senior Strategy Manager within SMB Enablement team is responsible for
driving a best in class team member lifecycle strategy, content and delivery as well as program governance, planning and communications.Your team supports a broad range of key initiatives such as standing up new programs
such as training and development, team member experiences and engagement. Along with a strong background in strategy, the successful candidate needs to demonstrate high emotional intelligence, influential leadership, exemplary communication skills, and the ability to bring big ideas across the executional finish line, end to end.Here’s how

  • Learning, collaborating and executing with stakeholders
  • Design new leadership programs and content that support a best in class sales rep and leader experience including new leader training, continuous learning and development programs, and how to sell best practices
  • Support, design and lead portfolio governance processes and forums
  • Understand and analyze sales performance to diagnose areas of opportunity and facilitate the execution of creative, programmatic solutions
  • Support executive communications strategy for SMB sales including internal communications, and social media

QualificationsYou’re the missing piece of the puzzle

  • A versatile individual with a dynamic and efficient work approach, adept at a multitude of tasks-a true expert of all trades
  • Creative designer with the ability to build engaging visual presentations using Google Slides, that tell a compelling and impactful story
  • High Emotional intelligence
  • Known for your exceptional verbal and written communication skills
  • Recognized as a strong collaborative team player and peer leader with ability to build strong relationships in a cross-functional team environment and seek alignment when needed
  • Superior organization skills with the ability to prioritize competing projects with care
  • Strong analytical skills with the ability to drive meaningful insight from ambiguity
  • Thrive in a fast-paced, ambiguous environment with a ‘can do’ attitude

Have questions about the opportunity? Reach out to me directly and would love to meet you!Salary Range: $99,000-$149,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role’s requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective 2024 and may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings12
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Small Medium Business (SMB) is a rapidly growing segment in the industry, aiming to become the digital-first technology provider of choice. The SMB Enablement team supports sales and marketing efforts, focusing on training, development, and channel readiness. The Senior Strategy Manager is responsible for team member lifecycle strategy, content delivery, program governance, and communications. Qualifications for the role include versatility, creative design skills, emotional intelligence, and collaboration abilities. TELUS offers a competitive salary and benefits package, including career growth opportunities and a supportive, inclusive work environment. Accessibility and diversity are priorities for TELUS, with accommodations available for applicants with disabilities during the recruitment process.

Project Manager, Channel Enablement – Tangerine – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Sat, 18 Jan 2025 01:36:11 GMT

Job description: ! What you will be doing: As the Project Manager, Channel Enablement, you will execute initiatives from the Client Service transformation…, and reduce contact center calls. Is this role right for you? In this role, you will: Oversee project deliverables and plans…

Manager, Enablement – Sales Operations – Telus – Toronto, ON

Company: Telus

Location: Toronto, ON

Expected salary: $99000 – 149000 per year

Job date: Sat, 18 Jan 2025 07:19:49 GMT

Job description: DescriptionTELUS Small Medium Business (SMB) is the fastest and largest growing business segment in the industry. We’re taking the next big step in our journey to become the digital-first technology provider of choice for customers. We make it secure, simple, and Worry-free.Join our teamThe SMB Enablement team supports the SMB Sales and marketing organization, including over 1000 team members and partners, both in Canada and internationally. SMB sales is focused on acquiring new business and retention of our existing business and management of our sales partners. Training and Activation drives the team member lifecycle experience including onboarding, training, growth/development and channel readiness activities to ensure our teams can deliver excellent, consistent results.About the RoleWe’re seeking a dynamic, structured and focused Manager – Enablement to lead our Sales Operations team. This role sits at the intersection of sales enablement, operations, and employee experience, driving excellence in sales team support and operational efficiency. The successful candidate will have the opportunity to evaluate the current processes, suggest improvements and leverage automation and AI to create a seamless operational experience.Key Responsibilities

  • Lead and manage a team responsible for comprehensive resource management and sales enablement operations
  • Contribute to the sales team lifecycle management, with a focus on:
  • Pre-onboarding processes
  • System access and resource allocation
  • Operational support throughout the employee journey
  • Collaborate within the organization to ensure a cohesive and comprehensive approach to sales team support
  • Drive system access management, roster maintenance, and hierarchy management
  • Serve as the central point of contact for sales-related inquiries regarding forecasts, reporting, and compensation
  • Champion process improvement initiatives and manage cross-functional projects
  • Provide strategic input on system development/implementations and sales experience optimization
  • Ensure connectivity for sales to key technology platforms including Salesforce, Gong, RingCentral, and WFM tools
  • Provide insights leveraging our Gong platform:
  • Ensure proper usage and customer consent compliance
  • Generate reports on sales call recordings
  • Provide LT data insights to support performance coaching initiatives

QualificationsKey competencies and qualifications

  • Highly organized and structured approach to program management
  • Proven experience in sales operations or enablement leadership
  • Strong operational background with process improvement expertise
  • Experience with sales technology stack (Salesforce, Gong, WFM tools)
  • Excellent cross-functional collaboration and communication skills
  • Track record of managing complex projects and initiatives
  • Strong empathy and customer service orientation

Impact You’ll Make

  • Transform the sales team experience from onboarding through full productivity
  • Create efficient, scalable processes that support high-velocity sales operations
  • Drive adoption of key technologies to enhance team performance
  • Build and maintain critical partnerships across sales and marketing organizations
  • Champion initiatives that improve sales team effectiveness and satisfaction

This role offers the opportunity to significantly impact our sales organization’s success while building and optimizing critical operational processes. The ideal candidate will combine operational excellence with a passion for enabling sales teams and driving continuous improvement.Salary Range: $99,000-$149,000Performance Bonus or Sales Incentive Plan: 20%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective 2024 and may be subject to change in 2025.A bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.OperationsWe’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.We are honoured to be recognized1.4M
Days volunteered in our communities.70%
Team members that work at home or are mobile.15.2
Million customers that TELUS is serving across Canada.AccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Small Medium Business (SMB) is a rapidly growing segment in the industry, focused on becoming a digital-first technology provider. The SMB Enablement team supports sales and marketing efforts, including training, onboarding, and channel readiness. They are seeking a Manager – Enablement to lead the Sales Operations team, driving operational efficiency and excellence in sales team support. The role involves resource management, process improvement, and leveraging technology to enhance team performance. The ideal candidate will have experience in sales operations, program management, and cross-functional collaboration. The position offers the opportunity to impact the sales organization’s success and optimize operational processes. TELUS offers a competitive salary, benefits, flexibility, and career growth opportunities. They are committed to diversity and inclusive employment practices. Candidates in Quebec may need proficiency in English for the role.

Project Manager, Channel Enablement – Tangerine – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Fri, 17 Jan 2025 23:41:21 GMT

Job description: ! What you will be doing: As the Project Manager, Channel Enablement, you will execute initiatives from the Client Service transformation…, and reduce contact center calls. Is this role right for you? In this role, you will: Oversee project deliverables and plans…

BMO Financial Group – Capital Markets Client Enablement Analyst Summer 2025 Internship – Toronto, ON

Company: BMO Financial Group

Location: Toronto, ON

Expected salary: $44500 – 82500 per year

Job date: Wed, 15 Jan 2025 04:41:39 GMT

Job description: Application Deadline: 01/17/2025Address: 100 King Street WestJob Family Group: Customer Shared ServicesBMO Capital MarketsBMO Capital Markets is a leading, full-service North American-based financial services provider offeringequity and debt underwriting, corporate lending and project financing, merger and acquisitions advisoryservices, securitization, treasury management, market risk management, debt and equity research andinstitutional sales and trading. BMO Capital Markets has over 2,800 professionals in 35 locations aroundthe world, including 23 offices in North America.BMO Capital Markets is a member of BMO Financial Group (NYSE, TSX: BMO), one of the largestdiversified financial services providers in North America with US$924 billion total assets and approximately57,000 employees as of April 30, 2023.The role is to support the Central New Accounts team within the Client Enablement group.Responsibilities:

  • Manage and maintain the online portal for electronic delivery of confirmations and

statements.

  • Enroll clients for electronic delivery of confirmations and statements.
  • Review and manage clients’ physical return mail (confirmations and statements).
  • Perform quality control review of the daily accounts opened.
  • Perform data quality assurance checks in source product systems.
  • Review escalations and queries from internal stakeholders.
  • Coordinate work of the offshore teams.
  • Design and produce regular and ad-hoc reports, and dashboards.
  • Assist with data preparation and reconciliation for ongoing projects.
  • Support management with data analysis and provide relevant insights/recommendations.
  • Document and maintain operational procedures and processes.
  • Think creatively and propose new automation solutions.
  • Exercise judgment to identify, diagnose, and solve problems within given rules.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Currently in undergraduate studies or masters program with a graduation date of December 2025 or April 2026 onwards
  • Strong academic record
  • MS Office Suite (Word, Excel, PowerPoint) knowledge
  • Analytical and problem-solving skills.
  • Verbal and written communication skills.
  • Team-work and collaboration skills.
  • Business acumen and good judgement.
  • Knowledge and experience in data management, data analysis, and automation.
  • Interest in Capital Markets and Banking is a plus.

Desired programs would be Computer Science, Computer Engineering, Software Engineering, or related.The campus job description above aligns to the full time job description below.Onboards clients efficiently and effectively ensuring that clients are able to transact as quickly as possible within BMO. Ensures all internal requirements are satisfied (compliance/legal/regulatory/etc.) based on the applicable jurisdiction. Provides the client with clear and concise communications, knowledgeable and timely responses during onboarding to deliver an experience that strengthens the relationship with the client. Adheres to requirements mandated by the regulatory agencies in all geographic locations.

  • Provides knowledgeable and timely responses to the client on onboarding activities to strengthen the relationship with the client.
  • Completes onboarding activities as required to deliver service excellence.
  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
  • Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
  • Analyzes data and information to provide insights and recommendations.
  • Gathers and formats data into regular and ad-hoc reports, and dashboards.
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
  • Completes required onboarding activities to enable the client to effectively transact within BMO.
  • Works with the client to gather required documentation and share information with stakeholders as required in the onboarding process.
  • Executes work to deliver timely, accurate, and efficient service.
  • Organizes work information to ensure accuracy and completeness.
  • Follows established parameters and documented policies and procedures. Escalates issues/concerns as required.
  • Accurately documents client requests using the group’s tracking systems. Ensures all standards for documenting requests/issues are met.
  • Builds effective relationships with internal/external stakeholders.
  • Follows all internal requirements as defined in the onboarding process.
  • Looks for potential process improvements opportunities to more efficiently and effectively meet the needs of clients and stakeholders.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.

Qualifications: * Typically between 3 – 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills – In-depth.
  • Collaboration & team skills – In-depth.
  • Analytical and problem solving skills – In-depth.
  • Influence skills – In-depth.

Please note the salary for this specific position is $60,000 CAD.Salary: $44,500.00 – $82,500.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.