Senior Analyst, Channel Enablement – Tangerine – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Wed, 18 Dec 2024 23:45:11 GMT

Job description: Requisition ID: 212435Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.The RoleContributes to the overall success of the Digital Channels Team, Tangerine Bank, in Canada, ensuring specific individual goals, plans, initiatives are delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.Is this role right for you? In this role, you will:

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Work closely with the Chatbot vendor to ensure the Roadmap has been clearly communicated and has the appropriate vendor support and commitment to delivery.
  • Analyze best practices, client feedback, new vendor offerings and learnings from metrics tracking and competitive analysis to recommend opportunities for improvements to the client experience, tools, etc.
  • Collaborate with Product, Projects, Contact Centre, Operations, Design and CX teams to develop change experience plans for new or changing client experiences: identify experience gaps, and advocate for less complexity and reduced customer effort whenever possible.
  • Receive requests for updates on Chatbot and self-serve content via a process defined by the team.
  • Collaborate with writing, translations, product, marketing, projects teams and the vendor to ensure content delivery on time.
  • Create and map the flows for the new content in the chatbot console, ensuring French and English language variations and utterances are accounted for.
  • Responsible for conducting content testing pre and post launch and perform ongoing content regression testing for Chatbot and FAQ.
  • Identify what makes change experiences negative for our clients (client feedback), always operating/moving constructively toward defining positive alternatives.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • University degree or minimum 3+ years related financial services experiences
  • Digital bank/channel support experience
  • Experience with Chatbot technology is an asset.
  • Subject-matter expertise across multiple channels and lines of business.
  • A passion for driving excellent client experiences.
  • Ability to work in a fast-paced, dynamic environment and manage multiple deliverables through effective prioritization.
  • Project management experience is an asset
  • Bilingual with French Language knowledge and business writing skills.

Location(s): Canada : New Brunswick : Moncton || Canada : Ontario : TorontoAt Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Tangerine is Canada’s top direct bank offering flexible banking options and award-winning client service. They prioritize helping Canadians live better lives and focus on making a difference in their communities. The Digital Channels Team role involves championing customer focus, collaborating with vendors, analyzing client feedback, and ensuring smooth operations. The ideal candidate has a university degree or 3+ years in financial services, digital banking experience, and proficiency with Chatbot technology. The position requires strong project management skills and the ability to work in a fast-paced environment. Bilingualism in French is also preferred. Tangerine is committed to creating an inclusive and accessible work environment for all employees.

Senior Analyst, Channel Enablement – Tangerine – Scotiabank – Toronto, ON

Company: Scotiabank

Location: Toronto, ON

Expected salary:

Job date: Thu, 19 Dec 2024 06:07:36 GMT

Job description: Requisition ID: 212435Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.The RoleContributes to the overall success of the Digital Channels Team, Tangerine Bank, in Canada, ensuring specific individual goals, plans, initiatives are delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.Is this role right for you? In this role, you will:

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Work closely with the Chatbot vendor to ensure the Roadmap has been clearly communicated and has the appropriate vendor support and commitment to delivery.
  • Analyze best practices, client feedback, new vendor offerings and learnings from metrics tracking and competitive analysis to recommend opportunities for improvements to the client experience, tools, etc.
  • Collaborate with Product, Projects, Contact Centre, Operations, Design and CX teams to develop change experience plans for new or changing client experiences: identify experience gaps, and advocate for less complexity and reduced customer effort whenever possible.
  • Receive requests for updates on Chatbot and self-serve content via a process defined by the team.
  • Collaborate with writing, translations, product, marketing, projects teams and the vendor to ensure content delivery on time.
  • Create and map the flows for the new content in the chatbot console, ensuring French and English language variations and utterances are accounted for.
  • Responsible for conducting content testing pre and post launch and perform ongoing content regression testing for Chatbot and FAQ.
  • Identify what makes change experiences negative for our clients (client feedback), always operating/moving constructively toward defining positive alternatives.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • University degree or minimum 3+ years related financial services experiences
  • Digital bank/channel support experience
  • Experience with Chatbot technology is an asset.
  • Subject-matter expertise across multiple channels and lines of business.
  • A passion for driving excellent client experiences.
  • Ability to work in a fast-paced, dynamic environment and manage multiple deliverables through effective prioritization.
  • Project management experience is an asset
  • Bilingual with French Language knowledge and business writing skills.

Location(s): Canada : New Brunswick : Moncton || Canada : Ontario : TorontoAt Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

Tangerine is Canada’s leading direct bank that offers flexible and accessible banking options, innovative products, and award-winning client service. The company is committed to helping Canadians live better lives and focuses on making a difference in their communities. The role being offered is for the Digital Channels Team at Tangerine Bank, where the successful candidate will contribute to the overall success of the team by championing a customer-focused culture, analyzing best practices, collaborating with various teams, and ensuring smooth operations. The ideal candidate should have a university degree or at least 3 years of related financial services experience, along with digital bank/channel support experience and knowledge of Chatbot technology. The role is located in New Brunswick or Toronto, and the company is committed to creating an inclusive and accessible environment for all employees.

Associate Director of Digital Enablement – Eli Lilly – Toronto, ON

Company: Eli Lilly

Location: Toronto, ON

Expected salary:

Job date: Wed, 18 Dec 2024 23:10:46 GMT

Job description: At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.Reporting the Digital and Tech@Lilly Team Director, the role will be responsible to lead a cross-functional effort developing a model (framework, processes, tools) to elevate technology enabled solutions to reach more patients faster (Accelerate Reach and Scale- ARS) across Marketing, Medical and Sales.This role is determined to be a flexible worker, where on-site presence in the Toronto office is expected to be 4-12 days per month, as determined by your manager and business needs.The Associate Director of Digital Enablement will lead the strategy, the design, the planning, and the execution efforts to provide our customers with seamless, pertinent, high value engagements. This role will focus on being the interface between the Global team and the affiliate stakeholders. The ARS programs being complex in nature, the incumbent will need to translate technical concepts into simple business benefits. In parallel, he/she will manage the end to end change management at the local level, with most teams being deeply impacted by the ARS new ways of operating.New approaches/capabilities will be put in place across priority Brands for sales and marketing first and will eventually include medical affairs and teams to ensure that our emerging ARS processes and platforms are cohesively integrated into Canadian affiliate objectives and structures.The role will also be responsible for cultivating trusted relationships with key stakeholders to lead effective collaboration and infuse marketing and sales technology best practices and innovation across Lilly Canada to consistently create unparalleled customer experiences. Agile principles will be leveraged to implement initiatives in an iterative manner to shorten our time to market and minimize risks.Responsibilities:Lead the initiatives that will successfully introduce and embed new customer centric ARS approaches/capabilities into brand marketing and sales planning, execution, and measurement activitiesDrive efforts within the affiliate towards the prioritization of all the building blocks and resolve conflicts guided by customer needs and potential business impactDesign and execute the ongoing change management plans, in concert with the Sales Insight team, the Digital team and the Learning and development team, to incorporate omnichannel strategy, activities and processes into our daily activitiesOversee digital change management, organizational design, and business process improvement. This involves ensuring that new technologies are fully adopted and integrated into daily operations.Technology Integration: Develop, implement, and oversee the company’s digital transformation initiatives. This includes working with an integrative approach in all parts of the organization to ensure a smooth transition to digital technologies.Responsible and accountable for the management of OPEX (multi million dollars) to ensure a positive ROIPartner with brand marketing teams to translate the customer decision / emotional journey into a customer engagement journey, sub-segmenting targets based on engagement, channel, and capability recommendations; and ultimately formulate tactical promotional plans and associated business rules to structure planned next best actions and next best engagements according to customer needs and preferencesManage the Canadian affiliate AI and Automation programs across all affiliate departments in collaboration with IBU and Global automation teamLead “Contact Strategy” including Content Supply Chain to seamlessly allow customers to engage with Lilly CanadaIdentify the analytical gaps to manage the performance of all initiatives adequately and work with technology teams (global, 3rd party) to implement solutions that will meet our outstanding needsKey contributor in all ARS data monitoring, reporting and analysis activities and drive team efforts to utilize data to continually inform and evolve our customer engagement initiativesCollect feedback and support trouble-shooting effortsParticipate in the development of standardized best practices, project management, process documentation and resource planning for ARS capability integration into affiliate marketing and sales operations and across Lilly CanadaMaintain active perspective on external developments to identify industry benchmarks, best practices, and technical advancementsSoft skills required:A natural collaborator: “team player” mandatory.Actively bring different team members together to identify best practices, collaborate and co-create sustainable and repeatable digital frameworksGather the outstanding business needs and requirements that technology will need to supportWork with key stakeholders to identify, implement and operate new processes and platformsCo-create seamless HCP centric customer experiences while ensuring that internal processes are optimized and efficientDocument the newly designed frameworks to ensure the sustainabilityEnsure smooth transition (change management) from the current processes to the adoption of the new frameworks as our new ways of operatingA disciplined contributor: “towards digital excellence”Design, implement and optimize processes to ensure that the team has a culture of thoughtful risk taking, innovation and customer centricity while maintaining integrity to our compliance and regulationsEnsure cross functional buy-in to new processes and frameworks rollouts with internal and external business partners (Medical, Sales, Marketing, HR, legal, E&C, Digital)Oversees the change management of the newly implemented frameworks by providing support on their usage, training, and maintenanceBasic Qualifications:Bachelor’s Degree in relevant field (e.g. business, marketing, communications)Minimum of 7-10 years of experience with customer facing processes or functions (sales, marketing)Pharmaceutical industry experienceMinimum 5 years change management and operational excellence experienceAdditional Skills/Preferences:Masters of Business Administration preferredProven planning and project management skillsPrior experience in multi-channel or omnichannel marketing, non-personal promotions and/or digital marketing, ideally within the pharmaceutical industryStrong leadership to influence in all directions, create positive change toward a vision, collaborate cross functionally, establish goals and deliver resultsDemonstrated ability to influence organizational change without authority from peer to senior leadership levels while collaborating and working effectively on a teamDemonstrated ability to work with complex and ambiguous situations and provide simple, yet eloquent, solutionsExcellent communication skills including High EQ, strong listening skills, great articulation of “why’s,” articulation of concepts clearlyDemonstrated ability to be accountable, flexible and build trust-based relationshipsDemonstrated ability to problem-solve and prioritize effectivelyLilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.#WeAreLilly

Lilly is a global healthcare company dedicated to making life better for people around the world. They focus on discovering and bringing life-changing medicines to those in need, improving disease management, and giving back to communities. They are looking for individuals determined to make a positive impact. The Associate Director of Digital Enablement will lead efforts to develop technology solutions to reach patients faster. This role involves designing customer-centric strategies, managing change, and integrating new technologies. The ideal candidate should have experience in customer-facing roles, change management, and operational excellence. Lilly values diversity and inclusion, offering accommodations for individuals with disabilities.

Manulife – Human Centered Design Enablement Co-op/Intern – Summer 2025 – Toronto, ON

Company: Manulife

Location: Toronto, ON

Expected salary:

Job date: Wed, 18 Dec 2024 02:52:10 GMT

Job description: Are you interested in both Marketing/Communications and Design Thinking? Our Human Centered Design Enablement Co-op/Internship for Summer 2025 offers a unique opportunity to advance the practice of Human Centered Design (HCD) across our organization. Ideal for students pursuing careers in Business and/or Marketing/Communications, this program provides real-world experience in the financial services industry. As a co-op/intern, you’ll support HCD training, tools, and communication efforts, manage HCD community events, and stay abreast of global trends and best practices. This dynamic role empowers you to contribute to industry-leading customer experiences and scale HCD practices within our organization.Position Responsibilities:Help build and evolve the training, tools, resources, and communications to scale the practice of Human Centered Design across the organization.Support Global HCD communication efforts across channels, which includes writing regular posts on Microsoft Teams channels, updating a SharePoint site, and crafting a quarterly email newsletter.Support members of the Global HCD Enablement Team with tasks which may include data analysis and reporting, conducting research, ideation, and facilitation, depending on interest and learning goals.Support HCD community events from planning to implementation, including project management and volunteer management.Keep a pulse on global trends and best practices in HCD and provide a perspective on how to leverage these opportunities within Manulife.Required Qualifications:Curiosity! You’re open to new ideas and are excited about learning more about Human Centered Design and working in a global matrix organization.Interest and/or experience in Marketing, Communications, Business, Design (of any type), User Experience, Learning and Development.Very strong written and visual communication skills.Enjoy collaborating with team members and working independently and apply a growth mindset to every challenge.Experience with planning events and coordinating projects, and able to keep track of the small details that make up the bigger picture.A self-starter who takes initiative and seeks opportunities to put ideas into action.Great at organizing systems and processes, is detail-oriented, and can prioritize tasks.Comfort with data, Excel, PowerBI, SharePoint, and can make recommendations on decisions and next steps.Application Instructions:Indicate your location preference in your Resume or Cover Letter (Toronto/Kitchener-Waterloo office)Submit your resume, cover letter, academic transcript and work term evaluation (if any) in one PDF file.Please note: Applications are reviewed on a rolling basis, and successful candidates will be contacted by the end of January or February.When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Working ArrangementHybridSalary & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manager Supplier Enablement & Acceptance – Mastercard – Toronto, ON

Company: Mastercard

Location: Toronto, ON

Expected salary:

Job date: Sat, 14 Dec 2024 06:06:42 GMT

Job description: potential. Title and Summary Manager Supplier Enablement & Acceptance Job Title: Supplier Enablement Manager Department… solutions, helping to drive volume growth and enhance client relationships. The Supplier Enablement Manager, is responsible…

Sales Enablement Manager (Remote Work Available) – OneRail – Orlando, FL

Company: OneRail

Location: Orlando, FL

Expected salary:

Job date: Sat, 14 Dec 2024 06:28:09 GMT

Job description: The Sales Enablement Manager is a key member of the Product Marketing team, focused on driving revenue growth through collaboration with Sales, Marketing, and Product teams. They are responsible for developing and implementing strategies that empower the sales team with the tools, resources, and knowledge needed to effectively engage with customers and close deals. This role requires a customer-centric approach, as the Sales Enablement Manager plays a crucial role in ensuring that sales teams are equipped to deliver value to customers and drive business success. Strong communication and leadership skills are essential for building strong relationships and driving alignment across teams. The ideal candidate will be a strategic thinker, adept at problem-solving, and passionate about enabling sales teams to achieve their full potential.

GTM Sales Enablement Analyst – FIS – Orlando, FL

Company: FIS

Location: Orlando, FL

Expected salary: $73250 – 119400 per year

Job date: Sun, 15 Dec 2024 03:25:54 GMT

Job description: The role of a Marketing and Internal Evangelism Specialist for Automated Finance solutions involves creating and distributing educational content to promote these solutions to potential clients. The primary focus is on marketing and internal promotion of these automated financial tools through various channels. This role will work closely with sales teams to identify strategic opportunities and collaborate with internal marketing resources to develop and distribute targeted messaging. The ideal candidate will have a strong understanding of addressable media and be able to create compelling content that effectively communicates the benefits of Automated Finance solutions to a wide audience. This position requires a combination of marketing expertise, strategic thinking, and the ability to evangelize internally about the value of these innovative financial tools.

Project Change Enablement Delivery Coordinator – Symcor – Mississauga, ON

Company: Symcor

Location: Mississauga, ON

Expected salary:

Job date: Sun, 15 Dec 2024 08:00:07 GMT

Job description: The Opportunity: The Change Enablement Delivery Coordinator provides administrative support to the Change Manager…, Technology, or Sales. Project Management (an asset). Proficiency in Microsoft Office (Word, Excel, PowerPoint). Skill…

Director, AI Enablement – CIBC – Toronto, ON

Company: CIBC

Location: Toronto, ON

Expected salary:

Job date: Fri, 13 Dec 2024 00:30:55 GMT

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingAs the Director, AI Enablement, you’ll be responsible for defining and executing the product strategy for AI applications across various lines of business within the bank You’ll focus on guiding these specific business units in their AI strategies, developing use cases, and enhancing AI platforms tailored to marketing and digital initiatives. This role will contribute to CIBC’s transformation by leading the product vision, strategy, and roadmap for AI initiatives that align with the bank’s growth objectives and enhance client experience. You’ll work in close collaboration with technology teams, marketing units, digital teams, and stakeholders to ensure the successful delivery and adoption of AI products and solutions, ensuring alignment with the strategic goals of the Marketing, Digital & .COM business units. This role reports to the Head of Enterprise AI Platforms and Solutions, where you’ll have direct product ownership responsibility for platform functions supporting your line of business.At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.How you’ll succeedDefine and execute the product strategy – Define and execute the product strategy for AI applications within the Marketing, Digital & .COM sectors, ensuring alignment with the bank’s overall growth objectives and client experience enhancement.Collaborate with the Head of Enterprise AI Platforms and Solutions- Ensure cohesive and integrated AI strategies across the organization.Develop and prioritize AI use cases – Tailor AI use cases to marketing and digital initiatives, ensuring they meet business needs and drive value.Lead the product vision, strategy, and roadmap – Ensure they align with the strategic goals of the Marketing, Digital & .COM business units.Work closely with technology teams, marketing units, digital teams, and stakeholders – Ensure the successful delivery and adoption of AI products and solutions.Monitor and evaluate the performance of AI applications – Make data-driven decisions to enhance platform functionality and effectiveness.Ensure compliance – Ensure compliance with regulatory requirements and internal policies in the development and deployment of AI solutions.Provide thought leadership and guidance – Provide thought leadership and guidance on AI trends, best practices, and emerging technologies to business units and stakeholders.Manage the budget and resources – Manage the budget and resources allocated for AI projects within the Marketing, Digital & .COM sectors, ensuring efficient and effective use of funds.Foster a culture of innovation and continuous improvement – Encourage the exploration of new AI technologies and methodologies to drive business growth.Who you areStrong understanding of AI technologies – You have a strong understanding of AI technologies and their application within the financial services industry.Proven experience in product management – You have the ability to lead products from conception to launch.Excellent communication and leadership skills – You have the ability to influence and drive consensus among diverse stakeholder groups.Strategic thinker with a results-oriented mindset – You are focused on delivering high-quality products that meet client needs.Ability to navigate complex environments – You can manage multiple priorities effectively.Values matter to you – You bring your real self to work and you live our values – trust, teamwork, and accountability.What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 16th FloorEmployment Type RegularWeekly Hours 37.5Skills Artificial Intelligence (AI), Artificial Intelligence Algorithms, Artificial Intelligence Technologies, Cloud Applications, Cloud Computing, Cloud DevOps, Cloud Infrastructure, Data Quality, Data Security, Infrastructure As Code (IaC), Infrastructure Engineering, Microsoft Azure Cloud Services

CIBC is seeking a Director of AI Enablement to define and execute AI product strategy for various lines of business within the bank. The role involves collaborating with different teams to enhance AI platforms for marketing and digital initiatives. The Director will be responsible for leading AI initiatives that align with the bank’s growth objectives and improve client experience. The ideal candidate should have a strong understanding of AI technologies, experience in product management, excellent communication and leadership skills, and the ability to navigate complex environments. CIBC offers a competitive salary, benefits, pension plan, and a supportive work environment. Applicants should be legally eligible to work at the specified location and may be required to complete skills assessments during the application process. Job location is Toronto.

Edward Jones – Wealth Management Enablement and Activation Leader – Mississauga, ON

Company: Edward Jones

Location: Mississauga, ON

Expected salary:

Job date: Sun, 24 Nov 2024 23:38:28 GMT

Job description: RecruiterKristy GilmoreOpportunity OverviewAt Edward Jones we are evolving toward offering more comprehensive advice and planning to our ideal and prospective ideal clients. With this move we are expanding our advice and planning offerings. The leader of the adoption team will guide stakeholders along this transformation from current state to full financial planning. This involves developing the strategy and tactics required to bring stakeholders along this growth journey as we expand our wealth management tools and resources to enable our field to provide an enhanced and expanded client experience (including, but not limited to financial planning, products and solutions, fee-based programs, banking solutions, insurance, Conquest, etc.).The Wealth Management Enablement and Activation leader will proactively lead the firms transformation to Wealth Management and Financial Planning. They will co-create strategy and development of face to face, virtual, online and other modes of adoption for branch teams and Home Office teams and associates on the what and how of financial planning and wealth management (inclusive of all Advice, Planning, Products and Solutions, including CAP, Banking Solutions, Protection, Conquest, Salesforce, Voice of the client and other firm priorities). They will lead a team that participates, supports and leads as subject matter expert on all existing and developing financial planning tools and resources. This team will be the primary capability driving adoption and enablement of wealth management for home office and field to grow client impact.Position TypeHome Office – CanadaPosition ScheduleFull-TimeCompany DescriptionJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.View our .¹Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.External Flexible Work Option(s)Hybrid, RemoteAwards and AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We’re proud of our associates’ contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades:Check out our Canadian awards and accolades:Position Requirements

  • Bachelor’s degree or equivalent experience required. Concentrations in business, accounting, finance or management are preferred, but other concentrations will be considered.
  • CFP required
  • LLQP required
  • 6 or more years of significant industry experience; leadership experience preferred
  • Technical knowledge of tools and capabilities (Conquest, CAP, etc)
  • Industry knowledge including financial planning and wealth management acumen
  • Broad knowledge of behavioral finance
  • Ability to navigate working across teams and functions
  • Must have strong critical thinking, problem-solving, and decision making and collaboration skills.
  • Must be able to provide guidance and direction and demonstrate an ability to influence key decisions.
  • Ability to interpret and convey complex issues and solutions in a persuasive and informative manner.

Salary InformationAt Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate.