Email Marketing Specialist – Hootsuite – Toronto, ON – Vancouver, BC

Company: Hootsuite

Location: Toronto, ON – Vancouver, BC

Expected salary:

Job date: Fri, 21 Mar 2025 06:38:32 GMT

Job description: and flawless campaign sends) Support digital marketing initiatives focused on customer activation lifecycle stages with the…We are looking for an Email Marketing Specialist who will work cross-functionally in the execution of email programs…

Co-op/ Intern, Sales Development Representative (SDR) – Summer 2025 – Hootsuite – Toronto, ON

Company: Hootsuite

Location: Toronto, ON

Expected salary:

Job date: Thu, 06 Mar 2025 02:58:31 GMT

Job description: Title: Co-op/ Intern, Sales Development Representative (SDR) – Summer 2025Location: Toronto, ONTerm: 4 monthsStart Date: April 28, 2025Openings: 1Hootsuite works with companies around the world helping them to champion the power of human connection through social media. We’re seeking a student or intern in our Enterprise Sales Development team to help us expand Hootsuite’s and Talkwalker’s customer base. You’ll use outbound prospecting strategies to identify and target prospects, and initiate the first outreach to identify sales opportunities. Your goal is to help book meetings and fill the pipelines for the enterprise sales team.WHAT YOU’LL DO:

  • Support SDRs and Enterprise Account Executives to implement appropriate prospecting strategies.
  • Use strategies such as cold outreach techniques and technology such as Linkedin Sales Navigator and 6Sense to assist with building an enterprise sales pipeline
  • Establish contact with Enterprise prospects and qualify opportunities through calls, emails, social media, and other channels.
  • Identify and share the needs and challenges of the prospective customer
  • Determine the prospect’s interest in Hootsuite/Talkwalker’s products and services.
  • Schedule meetings for sales representatives with key contacts in prospective accounts.

WHAT YOU’LL NEED:

  • Working towards a degree in a related field (Business, Communications, etc.) or has proven related work experience
  • Self-starter who desires to learn, grow, and excel in their role and enjoys being measured by targets
  • Interest in social media, social listening and digital marketing
  • Attention to detail and ability to perform administrative tasks/update CRM; ability to strategically research and develop accounts for prospecting.
  • Comfort with, and desire to, cold calling and outreach (email, social, video, direct mail etc).
  • Excited to thrive in a dynamic environment.

WHO YOU ARE:

  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:Step Up: Dare to go beyond the expected to achieve greatness. #StepUpOne Team: Make Hootsuite a place we soar together by respecting each other’s individuality, building trust, and showing up for the team #OneTeam #FreeToBeMeCustomer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessedGo Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgilePlay to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcusesNeighbours & Allies: Give back to our communities and be an ally. #SocialForGood #AlliesAccommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Hootsuite is looking for a Co-op/Intern in the Sales Development Representative team in Toronto for the summer of 2025. The role involves using outbound prospecting strategies to identify and target prospects, initiate outreach, and book meetings for the enterprise sales team. Candidates should be self-starters interested in social media, have attention to detail, and be comfortable with cold calling and outreach. The ideal candidate is determined, curious, conscientious, humble, and aligns with Hootsuite’s guiding principles. Accommodations are available upon request for all candidates in the selection process.

Hootsuite – Co-Op/ Intern, Professional Services Knowledge Base – Summer 2025 – Toronto, ON – Vancouver, BC

Company: Hootsuite

Location: Toronto, ON – Vancouver, BC

Expected salary:

Job date: Fri, 07 Mar 2025 05:52:27 GMT

Job description: Job Title: Co-Op/ Intern, Professional Services Knowledge Base (Summer 2025)Location: Remote, Canada (Alberta, B.C. and Ontario)Term: 4 monthsStart Date: April 28, 2025Openings: 1We’re looking for a self-driven student or intern seeking a new opportunity with a high profile tech company. You’ll be working with a global Professional Services team to write, update and further organize internal knowledge base articles and deployment guides to categorize and document our workflows and processes, ensuring that Professional Services team members can easily access the information they need to provide the best and most efficient customer experience.WHAT YOU’LL DO:

  • Organize our current knowledge base resources and deployment guides to ensure:
  • Create new content or update existing content based on incoming requests from Professional Services leaders
  • Contribute to an audit of our Knowledge Base by:
  • Collaborate with Professional Services associates and leaders to improve the usability of our knowledge base through article structure improvements, content updates, and searchability improvements

WHAT YOU’LL NEED:

  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
  • Customer Focus: demonstrates a desire to proactively help and serve internal/external
  • Perseverance: pursues everything with energy, drive, and a need to finish-doesn’t give up
  • Commitment to Results: Consistently achieves results, demonstrating high performance.
  • Self Development: is personally committed to, and actively works to continuously improve

WHO YOU ARE:

  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:Step Up: Dare to go beyond the expected to achieve greatness. #StepUpOne Team: Make Hootsuite a place we soar together by respecting each other’s individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMeCustomer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessedGo Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgilePlay to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcusesNeighbours & Allies: Give back to our communities and be an ally. #SocialForGood #AlliesWe are an equal opportunity employer and welcome applications from all qualified candidates. If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Co-op/Intern, Copywriting – Summer 2025 – Hootsuite – Vancouver, BC

Company: Hootsuite

Location: Vancouver, BC

Expected salary:

Job date: Wed, 05 Mar 2025 05:06:58 GMT

Job description: : Working towards a degree or diploma in a related field (e.g., Marketing, Communications, Digital Marketing, Journalism… engaging copy for various marketing materials, including social posts, website content, infosheets, email campaigns…

Hootsuite – Co-op/ Intern, Information Security – Summer 2025 – Toronto, ON – Ottawa, ON

Company: Hootsuite

Location: Toronto, ON – Ottawa, ON

Expected salary:

Job date: Wed, 05 Mar 2025 06:48:54 GMT

Job description: Title: Co-Op/ Intern, Information Security – Summer 2025Location: Remote – Canada (BC, Alberta, & Ontario)Term: 4 monthsStart Date: April 28, 2025Openings: 1We’re looking for an Information Security Co-op/ Intern to assist the team in securing our product, services and IT infrastructure. You’ll work to implement processes and technologies that will help protect the confidentiality, integrity, and availability of our product.WHAT YOU’LL DO:

  • Support the team in the day-to-day security operations monitoring and response for corporate and customer facing systems
  • Support the vulnerability management, by understanding the application security program at Hootsuite, and identifying the processes improvements
  • Assist in analyzing, escalating, and responding to alerts that originate from our MSSP and other security tools such as SIEM, IDS, Anti-Virus, EDR, WAF, and DLP
  • Perform other related duties as assigned

WHAT YOU’LL NEED:

  • Working towards a degree in a related field (Computer Science, Computer Engineering, etc.) or some proven related work experience
  • Knowledge of the cloud technology (AWS knowledge preferred), Agile and development/operation practices (e.g., DevOps)
  • Knowledge of common critical network protocols and layer 7 technologies such as SMTP, HTTP, HTTP/S, SSL/TLS, DNS, FTP, SSH, and others
  • Knowledge on web and mobile application security vulnerabilities, such as OWASP Top 10 list of vulnerabilities
  • Knowledge on performing application security scans and penetration testing both manually and using automated tools
  • Knowledge of the information security compliance certifications, such as FedRAMP, ISO27001 and SOC2
  • Fundamental understanding of Mac OS, Windows, and Linux operating systems
  • Accountability: holds self and others accountable to meet commitments
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
  • Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problem

WHO YOU ARE:

  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:Step Up: Dare to go beyond the expected to achieve greatness. #StepUpOne Team: Make Hootsuite a place we soar together by respecting each other’s individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMeCustomer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessedGo Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgilePlay to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcusesNeighbours & Allies: Give back to our communities and be an ally. #SocialForGood #AlliesAccommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Senior Strategy & Corporate Development Manager – Hootsuite – Vancouver, BC

Company: Hootsuite

Location: Vancouver, BC

Job description: Excellent project management and cross-functional team leadership abilities Outstanding communication and presentation skills…
The content describes someone with strong project management and team leadership skills, as well as excellent communication and presentation abilities.
The job description is for a “Product Manager – VoltDB”. It includes responsibilities such as defining and driving product strategy, gathering and prioritizing product requirements, and working closely with engineering, marketing, and sales teams to ensure successful product launches. The candidate should have a strong technical background, excellent communication skills, and experience in product management. Additionally, they should be familiar with databases and have experience working on cloud-based products.

Expected salary:

Job date: Wed, 05 Mar 2025 00:34:12 GMT

Team Lead, Workforce Management – Hootsuite – Vancouver, BC

Company: Hootsuite

Location: Vancouver, BC

Job description: to the Senior Manager, you’ll be working closely with your team of Workforce Management Intraday and Data Analyst…. In this role, you will report to the Senior Manager, Customer Support & Workforce Management. WHAT YOU’LL DO: Support, mentor…
As the Senior Manager, you will be responsible for working closely with a team of Workforce Management Intraday and Data Analyst. You will report to the Senior Manager of Customer Support & Workforce Management and will be responsible for supporting and mentoring your team in their roles.
Job Description:

We are currently seeking a dedicated and experienced Production Manager to join our team. The ideal candidate will have a proven track record of overseeing production processes in a fast-paced environment. Responsibilities include coordinating and supervising all production activities, developing and implementing production schedules, ensuring quality standards are met, managing inventory levels, and overseeing a team of production workers.

Key Responsibilities:
– Coordinate and supervise all production activities
– Develop and implement production schedules
– Ensure quality standards are met
– Manage inventory levels
– Oversee a team of production workers
– Monitor production progress and make adjustments as needed
– Identify opportunities for process improvement
– Collaborate with other departments to ensure production goals are achieved

Qualifications:
– Bachelor’s degree in Production Management or related field
– Minimum of 5 years of experience in production management
– Strong leadership and communication skills
– Excellent problem-solving abilities
– Ability to work in a fast-paced environment
– Knowledge of production processes and systems

If you are a proactive and results-oriented individual who thrives in a challenging environment, we invite you to apply for this exciting opportunity. Join our team and make a meaningful impact on our production operations.

Expected salary:

Job date: Thu, 27 Feb 2025 03:23:56 GMT

Hootsuite – Bilingual Enterprise Customer Support Advocate (French/English) – Ontario

Company: Hootsuite

Location: Ontario

Expected salary:

Job date: Wed, 12 Feb 2025 05:21:29 GMT

Job description: We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in French and English, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a remote-first position, open to applicants located in Canada, where we adhere to our legal hiring requirements. In this role, you will report to the Team Lead, Enterprise Customer Support.WHAT YOU’LL DO:

  • Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts – Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
  • Embrace a customer first mindset to address and resolve customer questions, issues, and concerns
  • Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
  • Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
  • Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
  • Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
  • Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
  • Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
  • Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
  • Perform other related duties as assigned

WHAT YOU’LL NEED:

  • Fully fluent in French and English (verbal and written)
  • Some relevant experience in a product or customer technical support role.
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to multitask, attention to detail and time management are essential.
  • Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
  • Experience in a multi-channel environment (Phone/Chat/Email).
  • Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
  • Strong work ethic to handle multiple requests with exceptional follow-through
  • Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
  • Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
  • Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
  • Priority Setting: Focuses time/energy on the most important issues/opportunities.
  • Clearly understand how to assess the importance of tasks and decisions.
  • Interpersonal Savvy: relates openly and comfortably with diverse groups of people.

WHO YOU ARE:

  • Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward-and you don’t wait to be asked.
  • Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
  • Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
  • Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
  • Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
  • Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
  • Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
  • Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
  • Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:Step Up: Dare to go beyond the expected to achieve greatness. #StepUpOne Team: Make Hootsuite a place we soar together by respecting each other’s individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMeCustomer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessedGo Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgilePlay to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcusesNeighbours & Allies: Give back to our communities and be an ally. #SocialForGood #AlliesAccommodations will be provided as requested by candidates taking part in all aspects of the selection process.#LI-AK1

Manager, Global Facilities – Hootsuite – Toronto, ON – Vancouver, BC

Company: Hootsuite

Location: Toronto, ON – Vancouver, BC

Job description: We’re looking for an experienced Manager, Global Facilities to lead office operations for our North American and APAC… building codes. Develop and manage detailed project plans, schedules, budgets, communication plans, and senior stakeholder…
Experienced Manager, Global Facilities needed to oversee office operations in North America and APAC regions. Responsibilities include compliance with building codes, developing project plans, managing budgets, communication plans, and overseeing senior stakeholders.
Title: Child Care Worker

Location: Toronto, ON

Job Description:

We are currently seeking a dedicated and compassionate Child Care Worker to join our team. The ideal candidate will be responsible for providing care and support to children in a safe and nurturing environment. The Child Care Worker will be expected to assist with the daily activities of the children, including meal preparation, supervising playtime, and helping with basic hygiene tasks.

Key Responsibilities:

– Provide a safe and supportive environment for children
– Assist with meal preparation and feeding as needed
– Supervise children during playtime and activities
– Help children with basic hygiene tasks such as toileting and grooming
– Communicate effectively with parents and colleagues regarding the children’s progress and needs
– Maintain a clean and organized workspace

Qualifications:

– High school diploma or equivalent
– Previous experience working with children preferred
– Strong communication and interpersonal skills
– Ability to multitask and prioritize responsibilities
– CPR and First Aid certification is an asset

If you are passionate about working with children and making a positive impact in their lives, then we encourage you to apply for the Child Care Worker position. We offer competitive pay rates and a supportive work environment. Apply now to join our team!

Expected salary:

Job date: Wed, 05 Feb 2025 04:46:25 GMT