ECOMMERCE MERCHANDISING SPECIALIST, HOMEHudson's Bay3.5Toronto, ON Generate sales templates based on marketing campaigns to apply linking strategy. Build optimal item lists in partnership with cross-functional teams for linking… 25 days ago·More…View all Hudson's Bay jobs – Toronto jobsSalary Search: ECOMMERCE MERCHANDISING SPECIALIST, HOME salaries in Toronto, ONSee popular questions & answers about Hudson's Bay

JOB DESCRIPTION

Day in the Life:

The Hudson’s Bay Company’s Digital Merchandising team is an entrepreneurial group within the larger organization that is managing the fastest growing area of business. We are looking for candidates who are smart, comfortable with making quick changes and who want a fun, fast-paced, exciting work environment.

Reporting to the Manager Digital Merchandising, the Digital Merchandising Specialist is responsible for coordinating and supporting the day to day performance and merchandising of the total category to deliver sales and site experience objectives on thebay.com. This position is passionate about site experience and analyzing data to implement the online linking and navigation strategies. The specialist will work closely with the buying, item set-up and marketing teams to ensure all marketing campaigns/editorials are executed in a timely manner, and the site standards are achieved and cohesive.

What You Will Do:

  • Support the Manager Digital Merchandising to achieve the sales and margin plans in the given area of business
  • Passionate about creating a best in class shopping experience, Utilizing web analytics, AB testing tools and leveraging customer data (e.g. Foresee and Full Story) to optimize product findability and UX
  • Help support the conceptualization, prioritization and calendarization of digital editorial for an assigned area of business
  • Populate creative briefs and turn-in activities for editorial content and conduct performance analysis
  • Clearly communicate sample timelines to merchants. Secure all samples with strict adherence to due dates. Organize and present all samples to Category Manager for final review. Tag and pack all samples and ships to studio and return samples to Merchants if applicable
  • Work with vendors and buyers to secure vendor assets for category pages, editorial projects, brand shops, & emails. Track assets against creative briefs to ensure all are delivered complete and on time
  • Support key milestone meetings by making copies of meeting documents. Take accurate notes and publish to the group as warranted. Follow-up as needed on outstanding issues
  • Generate sales templates based on marketing campaigns to apply linking strategy
  • Consistent auditing of changes and updates to marketing campaigns
  • Build optimal item lists in partnership with cross-functional teams for linking of banners and emails to sales pages based on predetermined strategy
  • Manipulation of products and brands to increase or decrease exposure according to given direction
  • Populating curated products for custom arrays
  • Quality check of changes/updates of categories and refinements to ensure new standards are delivering expected results
  • Prepare materials for regular update meetings, including web analytics, updates on sale information, upcoming launches and promotions, corrective actions, etc.
  • Other duties as required in support of the Digital merchandising team

What You Will Need:

  • Post-secondary degree in Business or related field
  • Have an understanding of and passion for digital retail landscape
  • Working knowledge of platform systems and site analytics tools (ex: Google Analytics and Adobe Omniture)
  • Strong knowledge of Microsoft Office Suite (especially Excel and Power Point) and the ability to quickly learn internal systems, processes and additional software/web-based applications
  • Strong communication, interpersonal, analytical and problem-solving skills
  • Working knowledge of Salesforce Business Manager would be an asset
  • Action-oriented with the ability to multi-task with strong organizational skills
  • Customer-focused to meet deadlines
  • Strong attention to detail, accuracy and follow-through
  • The willingness and ability to adapt to new business practices
  • Creative with excellent writing, speaking, and presentation skills
  • Strong aptitude to work within deadlines, both independently and as part of a team

What You Can Expect:

  • Competitive salary and benefits package
  • Associate discount up to 40% including top brands
  • Flexible work environment that allows for work-life balance

About The Bay:

The digital-first transformation of The Bay takes us to the next level, with significant focus on technology investment and innovation – including the creation of Technology Hubs, increased fulfillment capabilities, expanded marketing and extended vendor partnerships for a highly-curated assortment.

Since the introduction of Marketplace in April 2021, The Bay has introduced more than 1,500 new or expanded brands and more than 25,000 new products through the new Marketplace Technology platform, and continues to grow and innovate on thebay.com — currently the 6th largest e-commerce business in Canada.

The Bay and Hudson’s Bay will work collaboratively to continue delivering an enhanced and seamless customer experience.

We are proud to share our tenured commitment to Diversity, Equity and Inclusion. Learn more about our commitment at HBC Foundation & HBC Heritage.

Our Commitment to Building a Winning Culture:

As One Team we have re-established our internal behaviours and culture to ensure we all succeed. One Team provides the tools needed to shift our ways of working and creates change to become a purpose-driven, digital first business. Our 4 pillars for embracing One Team are: Always be Customer Champions, Performance and Purpose Driven, Keep it Simple & Change Agents.

Interested in Social Media?

Follow us on LinkedIn & Instagram

Thank you for your interest with HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

DIGITAL MERCHANDISING SPECIALIST, HOME


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operations supervisor – ecommerceblubohoToronto, ON Inventory management; collaboratively perform bi-annual inventory counts, weekly cycle counts and restocking lists with the team, communicating all… 30+ days ago·More…View all bluboho jobs – Toronto jobsSalary Search: operations supervisor – ecommerce salaries in Toronto, ON

Operations Supervisor – Ecommerce


please note this is not a remote position

  • location: head office
  • availability: full time *must be available weekends
  • positions available: 1
  • commitment: minimum 2 years

bluboho is on a mission to mark moments and tell stories through beautiful jewelry. We are a team of high achievers who love to create the unimaginable. We design and make all of our pieces right here in Canada using ethically sourced stones and recycled metals. Come work for a high-growth company where you get to have a voice, make decisions, set goals and achieve them. We can’t wait to meet you…

The Operations Supervisor – Ecommerce will be responsible for managing the day-to-day operations of bluboho.com. This role will lead a team that will provide a unique guest experience to our online guests, while maintaining operational excellence for our online business. The Operations Supervisor – Ecommerce will work closely with the Ecommerce Manager to ensure the team is supporting the execution of the overall ecommerce and digital strategy.


Who you are:

You are the epitome of what it means to deliver the best experience through our digital channels; you are aware of who the top online guests are, follow up with those who have not returned and know when to surprise and delight. You are innovative and are always looking for ways to optimize and elevate the guest’s online experience. You understand that producing results with your team will require strong collaboration with a focus on the daily running and functionality of our website.


What you’ll be doing:

  • Plan and schedule web team members to ensure proper staffing in order to provide a best-in-class guest experience, maintain site performance, and fulfill and ship orders in a productive, timely and cost-efficient manner
  • Conduct daily start-up meetings to establish and assign daily duties/assignments and workload to team members accordingly; empowering the team by delegating tasks
  • Provide support to the team, whether it be with guest experience, remerchandising collection pages or picking and packing on a high order volume day
  • Train web connectors in the proper execution of standard operating procedures (SOP’s) for our online store
  • Ensure team is following all SOP’s and verify the accuracy and completeness of all guest communications, order fulfilment, stock transfers to stores and online exchanges
  • Market research; to identify unique online selling tactics that will empower the team to convert all guest interactions to sales
  • Develop and implement strategies to promote guest outreach by the team
  • Inventory management; collaboratively perform bi-annual inventory counts, weekly cycle counts and restocking lists with the team, communicating all discrepancies with the marketing/production team
  • Product profile management; creating new profiles, updating, and reviewing older product, ship date management
  • Monitor progress of orders and identify opportunities while proactively addressing and resolving alongside your team to ensure the guest experience is always top of mind
  • Prepare and generate the daily productivity reports, monitoring and reporting to the Ecommerce Manager on the key performance indicators (KPI’s)
  • Supplies and shipment packaging management
  • Lead the recruitment for new web store team members; having foresight into staffing needs and creating a talent pipeline to support
  • Coach, manage, mentor and onboard new and existing team members to ensure that they succeed, including identifying and developing internal talent for the future
  • Implementing departmental training and job rotation activities, initiate plans to motivate team members, administer performance management (coaching and accountability)

What you’ll bring:

Required:

  • Minimum 2 years Ecommerce and Retail Management experience
  • Experience using the Shopify/Shopify Plus platform
  • Strong interpersonal, leadership, and relationship management skills, with the ability to lead/collaborate with direct reports and cross-functional teams
  • Strong organization skills with attention to detail
  • Ability to multi-task, problem-solve, and effectively communicate in a challenging, fast-paced environment
  • Adaptable to change and receptive to feedback and suggestions
  • A natural curiosity and vision for the evolution of retail and the view that our guests can have the same experience we offer in store, on the web

Preferred:

  • University Degree in Business or Marketing
  • Experience working in a retail luxury goods or fine jewellery organization

APPLY TODAY

if you’re as excited as we are, send an email to arbella@bluboho.com with a copy of your cover letter, resume and availability. please specify in the “subject” of your email which position and location you are applying for. only successful candidates will be contacted for an interview.

operations supervisor – ecommerce


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Email Marketing Manager – RemoteTalkatooToronto, ON•Remote Manage and build overall email marketing strategy. Minimum 3 years of email marketing experience. Set up and segment lists based on behaviors using lead scoring… 12 days ago·More…View all Talkatoo jobs – Toronto jobsSalary Search: Email Marketing Manager – Remote salaries in Toronto, ON

Talkatoo is reinventing dictation software by modernizing the experience, making it easy to use, and ensuring it’s accessible everywhere. We are a fast-growing, funded startup working with industry-leading partners. Our motto is easy, efficient, and everywhere.

We are looking for an Email Marketing Manager to bring Talkatoo to the next level through the use of world-class email communication that excites and delights our leads and customers. This role requires someone who is well-versed in all things email, from email creation, implementation, tracking, analytics, and A/B testing.

Responsibilities

  • Manage and build overall email marketing strategy
  • Engage and nurture leads through all aspects of the customer journey
  • Create and manage all email marketing campaigns. This includes: the lead nurturing sequence, the trial experience, the post-trial sequence, the win-back sequence, the onboarding experience, the customer delight experience, the churn prevention sequence, and more
  • Write and create/manage new email content creation
  • Develop and manage an outbound email marketing strategy
  • Determine email marketing KPIs
  • Set up and segment lists based on behaviors using lead scoring
  • Develop documentation and processes for successful email strategies

Qualifications

  • Minimum 3 years of email marketing experience
  • HubSpot expertise considered an asset

Core Competencies

  • Analytical
  • Great communication skills
  • Strong understanding of the fundamentals of content marketing
  • Proven methods and strategies for developing effective email campaigns
  • Experience with A/B testing
  • Experience with HTML/CSS

This position is open to remote candidates with Canadian work authorization (Canadian citizen, permanent resident and/or appropriate work visa).

Email Marketing Manager – Remote


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