Company: Royal Bank of Canada
Location: Toronto, ON
Expected salary:
Job date: Thu, 29 May 2025 07:24:54 GMT
Job description: Job SummaryParticipates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.Job DescriptionPlease note: This posting is for a 4-month Student Fall 2025 placement with a start date of September 2025 and end-date of December 2025.In order to be eligible for this 4-month Student position, you must either:
- Be returning back to school after the work term end-date of December 2025; or
- If you are not returning back to school (i.e. are graduating in September/December 2025), but you require the work term as a mandatory component to in order to graduate successfully.
Please ensure that you meet these eligibility requirements before applying – candidates who apply but are found to be ineligible are not able to be considered.What is the opportunity?Next Best Action (NBA) is a specialized group within RBC Personal Banking that combines, data, marketing, advanced analytics & AI to bring hyper personalization to all RBC clients across all client touchpoints. By leveraging RBC’s large data scale, artificial intelligence (AI), privileged loyalty program and partnerships, NBA has the ambition to bring the best of RBC to help clients achieve their financial goals, tailoring the experience for every client such that the message is perfectly timed, presented in path and personalized for that specific client need. Embedded across Lines of Business and aligned with marketing, digital, and product teams, NBA is critical to deepening client relationships, increasing engagement, and enhancing how we show up for clients daily.NBA is foundational in RBC’s Personal Banking strategy to deliver more value for all Canadians through simpler experiences, more thoughtful recommendations, and more holistic support. The team directly contributes to RBC’s ambition to Win for Tomorrow by enabling hyper-personalized journeys that are scalable, measurable, and powered by leading-edge analytics and AI innovation.What will you do?
- Design and evaluate campaign experiments and interpreting results to drive business impact
- Experience working with cross-functional partners across data, marketing, product, and digital Interact with RBC internal partners and lines of businesses to gather requirements, help them frame their use cases and work with the senior Measurement & Analytics team members to design and propose solutions.
- Assist in researching new capabilities and technologies to drive innovation
What do you need to succeed?Must-have:
- Currently enrolled at a Canadian post-secondary institution with a focus on computer science, computer engineering, mathematics, statistics. preferably in third year or master’s degree study.
- Strong Programming skills in Python or similar programming languages
- Experience or understanding of Relational Database (and SQL), and data visualization tools.
- Experience with data transformation, manipulation and diagnostic data analytics
- Strong problem-solving abilities with a keen attention to details and a passion for data-driven decision making.
- Basic understanding of machine learning models and its applications
- A curiosity and passion for continuous learning and helping others
- Excellent teamwork, communication and collaboration skills
Nice to have:
- Working knowledge in building statistical and algorithmic models including but not limited to supervised statistical learning, clustering, natural language processing, recommendation systems, times-series analysis
- Familiarity with advanced testing methodologies (e.g., uplift modelling, Bayesian methods, contextual bandits)
- Knowledge of public cloud (Azure, AWS, GCP, OpenShift or equivalent) platforms and development of applications in them
- Experience with big data processes (Spark) including batch processing
- Experience with common machine learning/deep learning libraries Tensorflow, PyTorch, scikit-learn, Huggingface etc.
- Experience in financial services industry with broad understanding of marketing, product management, sales, finance, pricing or risk management is an asset
What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. In this role you will also:
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, agile, collaborative, progressive and high performing culture
- Opportunities to do challenging work and make a difference
- Gain insights and build relationships to inform your career journey
Job Skills Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal InitiativeAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: Student/Coop (Fixed Term)Pay Type: SalariedPosted Date: 2025-05-23Application Deadline: 2025-06-05Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Job Summary
RBC is offering a 4-month Student position from September to December 2025, focusing on operational activities within the Next Best Action (NBA) team in Personal Banking.
Eligibility
Candidates must either return to school after December 2025 or require the work term for graduation.
Role Overview
The NBA team utilizes data, marketing, advanced analytics, and AI to provide personalized client experiences, driving engagement and deeper client relationships.
Responsibilities
- Design and assess campaign experiments to influence business outcomes.
- Collaborate with cross-functional teams to define requirements and propose solutions.
- Research new technologies to foster innovation.
Requirements
Must-Have:
- Enrolled in a relevant Canadian post-secondary program (preferably in third year or master’s).
- Strong programming skills in Python or similar.
- Understanding of SQL, data visualization, and data analytics.
- Problem-solving skills and attention to detail.
- Basic knowledge of machine learning.
Nice to Have:
- Experience in building statistical models and familiarity with cloud platforms (Azure, AWS).
- Knowledge of machine learning libraries (Tensorflow, PyTorch).
Benefits
- Supportive leadership and development opportunities.
- Dynamic, collaborative work culture.
- Opportunities for impactful work and career growth.
Additional Information
- Location: RBC Waterpark Place, Toronto.
- Full-time hours: 37.5/week.
- Application Deadline: June 5, 2025.
Inclusion Statement
RBC promotes an inclusive workplace that values diverse perspectives for growth and innovation.
This role offers a chance to contribute to significant work while enhancing personal and professional development within a leading financial institution.